Grand Serela Setiabudhi Hotel Bandung

Property class: 4

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Take advantage of a corner/local shop, shopping on-site and a garden at Grand Serela Setiabudhi Hotel Bandung. Treat yourself to a massage at Whale Spa, the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite King

A bathroom with a glass shower enclosure, a white sink, and a marble countertop.

Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

A bathroom with a glass shower enclosure, a white sink, and a toilet.

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A blue sign with 'Grand Serla' and 'Setiabudhi-Bandung' text.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, a mirror, and a picture on the wall.

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A blue sign with 'Grand Serla' and 'Setiabudhi-Bandung' text.

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a television, and a coffee maker.

Superior Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe King Room

In-room safe, desk, blackout curtains, soundproofing

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

A hotel room with a bed, a sofa, a small table, a TV, and a door leading to a bathroom.

Grand Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Room

A blue sign with 'Grand Serla' and 'Setiabudhi-Bandung' text.

Grand Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
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About the area

Hegarmanah, a neighbourhood in Bandung, is home to Grand Serela Setiabudhi Hotel Bandung. Geological Museum and Merdeka Building are cultural highlights, and some of the area's landmarks include Landmark Building and Bank Indonesia Building. Looking to enjoy an event or a game while in town? See what's happening at Siliwangi Stadium or Gor C-Tra Arena. Visit our Bandung travel guide
Map
Jalan Hegarmanah 9-15 Setiabudhi, Bandung, West Java, 40141

What's nearby

  • A large Spider-Man statue in a city setting.
    Cihampelas Walk
    19 min walk - 1.6 km
  • Jalan Cihampelas
    3 min walk - 0.3 km
  • Rumah Mode Factory Outlet
    6 min walk - 0.6 km
  • Bandung Institute of Technology
    16 min walk - 1.3 km
  • Paris Van Java Mall
    19 min walk - 1.6 km

Getting around

  • Gadobangkong Station
    15 min drive
  • Bandung (BDO-Husein Sastranegara Intl.)
    17 min drive

Restaurants

  • Maru
    5 min walk
  • kopi-q
    5 min walk
  • Mangkok Ayam
    3 min walk
  • Attitude - Tripple & Kitchen
    6 min walk
  • Musouya
    3 min walk

About this property

Grand Serela Setiabudhi Hotel Bandung

  • Upscale hotel located in Hegarmanah
  • At Grand Serela Setiabudhi Hotel Bandung, you can look forward to a corner/local shop, shopping on-site and a garden. Treat yourself to a massage at Whale Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
    • Meeting rooms, a banquet hall and a gift shop
  • Room features
  • All 99 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
  • More amenities include:
    • Showers, free toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

MastercardVisa

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Grand Serela Setiabudhi Hotel Bandung pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Serela Setiabudhi Hotel Bandung?

Self-parking is free at this property.

What time is check-in at Grand Serela Setiabudhi Hotel Bandung?

Check-in begins at 3:00 PM.

What time is check-out at Grand Serela Setiabudhi Hotel Bandung?

Checkout is at noon.

Does Grand Serela Setiabudhi Hotel Bandung provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Serela Setiabudhi Hotel Bandung located?

Located in Hegarmanah, this spa hotel is within a 10-minute walk of Jalan Cihampelas and Rumah Mode Factory Outlet. Parahyangan Catholic University and Karang Setra Water Park are also within 15 minutes.

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Reviews

Grand Serela Setiabudhi Hotel Bandung Reviews

7.0

Good

6.6

Cleanliness

7.4

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 5 out of 39 reviews
Rating 8 - Good. 15 out of 39 reviews
Rating 6 - Okay. 13 out of 39 reviews
Rating 4 - Poor. 5 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, room comfort

Hotel low budget

Old hotel, but for hotel food is very good . Clean , low budget
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TEMPAT NYA ENAK BANGET BUAT KELUARGA

Vila nya oke banget dan bener2 buat tempat sepi dan tenang yg jauh dr hiruk pikuk kota , dan pelayanannya oke bagus juga enak banget bawa keluarga besar karna kamar nya besar2 banget dan lengkap banget ada tv, dapur dan ruang tamu. Tapi akses jalan ke vila nya agak horor ya alias agak susah nu krna di map juga petunjuk jalan nya salah2 semua.. tp nanya2 sama org oke juga dan akhirnya bisa sampai dengan selamat. Pelayanannya cepet tanggap dan mereka semua stand by juga mau panggil malam hari juga mereka selalu on sih ada terus.. Dan ruangannya bersih bersih dan adem banget..
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort
Untuk standard bintang 4 masih jauh namun untuk segi price kemarin pas menginap sudah bagus
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple yabg mengesankan

Simple, irit, mengesankan
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel far from rumah mode,hotel was kagum hotel

Not as picture and breakfast not good.Old hotel that really worthed as hotel 4 stars.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Staff & service

Friendly n nice staffs

Room is nice.. booked 2 rooms.. 1 room no fridge.. hair dryer not working properly.. there’s 2 lift but only 1 can be use.. staffs so friendly.. breakfast ok.. can be improved..
Stayed 3 nights in Apr 2018
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

The room smell

we checkin late and get the room on the other wing which you need to change lift. we asked the reception for the room on the reception wing but they said is fully booked even though in the morning when we went down for breakfast doesn't show the hotel is full. at the end we upgraded our room to get the room on the same wing as the receptionist with extra payment. The breakfast I may say is the worst breakfast I ever tasted in the hotel standard breakfast.
Stayed 2 nights in Sep 2017
Verified review

6/10 Okay

근접성

근접성 스티아부디 반둥
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness

還算不錯

飯店早餐很豐富 環境安靜悠閒 缺點是飯店所提供的毛巾有異味而且有髒污！！！ 飯店簡介有提供按摩服務，但到了現場竟然都休息，想按摩也無法！ 摒除這些缺點，環境算不錯
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Very good, if bath is provided that will be better
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Superb Stay in Grand Serela with A stellar service

I plan a 4 days 3 nights trip to Bandung with my boyfriend. We had a free upgrade to the suite room and Nisa the customer service representative went through the trouble to facilitate us to the room. My birthday happens to coincide with my trip and I was greeted with a warm birthday wish by her in the morning of my birthday. She also asked for my anticipated time of return to the hotel as I was paying a visit to Kawah Putih that very day and I think little of her question. Upon returning to my hotel, Nisa and her colleagues greeted me with a delicious birthday cake and sang me a tune in my room. I certainly did not expect this service and I am glad I chose Grand Serela as my choice of accommodation for my very first trip to Bandung. Additionally, the hotel is within close proximity to the supermarket and not to be missed Rumah Mode factory outlet for their affordable brand name such as Gap and choices of bermudas for guys is limitless. Hotel is a bit old and carpets needs shampooing, breakfast variety cold be improved. But for the price we paid, I have zero complaints but many praises for the staff and the housekeeping of our room. Well done Grand Serela and also special thanks and mentioned to Nisa, we will return!
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out-dated hotel that I will know give it a miss

strong stench in the room. it was old run down and never maintained out-dated hotel. molds in the bathroom. carpets were dirty. Hairdryer ws working. The cold water lever in the shower was broken.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Location near to rumah mode n few outlets

The bath tab is terrible n the wall is dirty. Towel are very old n the color turn grey. The room floor is carpet therefore smelly. The breakfast is simply but taste good. Staff are friendly n helpfull
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

Good stay.

Good hotel for the price paid.
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Quiet area, quite close to te Factory outlets

The hotels staffs are very coutecious & helpful It was a pleasant stay Wifi doesn't work for some reason though Breakfast buffet service was a bit slow due to understaff
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Near to city,and very cozy,, good place
Verified review

8/10 Good

Liked: Room comfort

Nice fragrance in lift, big room for superior std.

Room wash basin stopper jam, water cannot flow down. Maintenance staff came to fix for quite a while but another problem starts, cold water but only hot water came. Service staff was nice, suggest we change room. The weather not as cooling compare to my last trip in October.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Okay but it could be better

The breakfast selection is limited , and the toiletries is very poor for four star rating hotel. Book a room at the building which the pool located, or you have to pass the dining room and using lift or stairs to reach the pool (approx 2/3 level). the location is good though.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

My friend and I stayed in the Grand Serela Setiabudhi hotel for 4 nights. From the moment we arrived, we were greeted warmly by the Manager, Agin who was very patient and tried his sincerest to help us. Actually, the main reason coming to Bandung is for our friend's wedding, therefore we were on a very tight schedule. As it was, the manager Agin and Ronald still tried their best to help, listening our request patiently and quick to recommend attractions of Bandung to us. It was great!! We tried the Spa in the hotel which was fantastic and great value. We experienced the hot spring -very good and relaxing. And we had an unexpected experience to taste the luwak coffee. :) Many thanks to Agin and Ronald for making our holiday a more enjoyable one.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Serella Setiabudhi is a good choice

Walking distance to Rumah Mode, near to Paris Van Java and Chimpalas. Very pleasant and cooperative staff.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

sedikit kecewa

Kamar di berikan yg smoking. Padahal yg di pesan tidak smoking. Kaarna saya bawa bayi. Di berikan kamar yg conecting door. Berisik sekali . Jd anak sering terbangun. Di situ sy mintaa.kamar diseting honeymoon. Tp boro2 heheh. Yg ad anak sy kebngun trus sama kmr sebelah. Yg mungkin kamar Sebelah jg tergnggu dengan tangisan anak sy. Saat masuk room. Handuk tidak ad. Dan sampai sy. Selesi. Mandi. Handuk blm muncul jg.saandal hotel hanya tersedi 1.yg lebih anehh pas breakfast di resto ad stand jamu. Ibu jamu menwarkn jamu. Dan sy pun meng iyaa kaan.dan setelah jmu itu jd.dan di antarkan ke meja saya. 1 gelas di kenakan biaya 15rb. Yg klo di embok jamu paling 2rb.sangat kecewa sih. Jika memang di kenakan biaya seharusnya di informasikan terlebih dahulu.
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities

Hotel with good location

Spacious room but need to improve on the cleanliness esp in the bathroom. No small towels for use. No shower caps for ladies. Hot water is unreliable. We stayed 5 nites and 2 nights with cold water for shower at 9pm and temperature 18 degrees! We were shivering! Breakfast was good bcos they try to varies their menu daily. Staffs are helpful, pleasant and warm hospitality is a plus despite the standard of the room for a 4 star hotel, that definitely needs to be upgraded .
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We felt safe and comfortable in the hotel.

We were warmly received at the airport by a staff named Taufan,very knowledgeable and polite. Hotel staffs were very nice,polite and friendly. Room was clean and bright. Room service menu was ok. Breakfast spread was the same for 4 days but had a variety. A small outdoor play area for the kids. Family friendly. Setback- NO Wi Fi in the rooms,only at the lobby.
Verified review

8/10 Good

Liked: Room comfort
Disliked: Staff & service

big space, strategic location

Everything was okay. I meant, that's it. Okay. Not special. What bug me a bit was the quality of valet service. it was raining when we got there, and we gave our car keys for valet. later on when we were going out for dinner, we couldnt find anyone near parking area, non valet person, non doorguard, non. We just stand there and wait because we dont have any idea where did they put our car. happen until we glanced our car was on the basement and decided to run through little bit rain and get the car out by ourselves. rest is okay.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

breakfast ok

breakfast ok, pelayanan ramah, tp agak lama menunggu saat akan cek in, view, fasilitas hotel biasa saja, lokasi strategis