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Reviews of Hidden Ridge Resort

3.5 out of 5
Hidden Ridge Resort
901 Hidden Ridge Way, Banff, AB

Reviews

8.4

Very good

Rating 10 - Excellent. 1769 out of 3725 reviews" "
Rating 8 - Good. 1253 out of 3725 reviews" "
Rating 6 - Okay. 456 out of 3725 reviews" "
Rating 4 - Poor. 169 out of 3725 reviews" "
Rating 2 - Terrible. 78 out of 3725 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

charlene

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to meet with friends . Friendly staff and very welcoming. Would stay here again . Transit is so handy!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The setting, hot tub, staff, fireplace and having all the essentials that I needed in the unit.
Stayed 1 night in Apr 2024

10/10 Excellent

Karyna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

BenGaL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The the hit run with the view really pulled off the trip.
Stayed 1 night in Apr 2024

10/10 Excellent

evangeline

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This gorgeous resort is beyond my expectations. Front desk reception is very professional, informative and accommodating. A perfect place for relaxation and bonding with my family. This is our first & only choice for future bookings.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rob

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We have been to the property a number of times and we have enjoyed ourselves every time. My only critique is that this time we found that there was alot of garbage in the treeline surrounding the property. I realize that it is windy up there, but this is a beautiful location and it should be something that the staff watches for in my opinion.
Stayed 1 night in Apr 2024

10/10 Excellent

teresa

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
They were very accommodating to our requests. Hot tub beautiful. Rooms very comfortable and accommodating. Check in and out very easy. Upgraded us to a bigger suite without us even having to ask.
Stayed 2 nights in Apr 2024

4/10 Poor

Shelley

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Broken hand rails, room wasn’t cleaned and elderly mom fell down the stairs due to the railing issues
Stayed 2 nights in Apr 2024

10/10 Excellent

Jannah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Prescilla

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Welcome was friendly, informative and seamless. Surrounded by nature and beautiful views. Nothing can beat the pool overlooking the mountains.
Stayed 1 night in Apr 2024

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, amenities
Hot tub and sauna were fantastic !!! Rooms are a little dated and dark but beds were comfy. Fireplace and free wood were a bonus
Stayed 2 nights in Apr 2024

10/10 Excellent

Emma

Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

It was a wonderful stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yeawon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Amazing customer service and beautiful room and space
Stayed 1 night in Apr 2024

8/10 Good

Maribel

Liked: Property conditions & facilities
Staff are very nice
Stayed 1 night in Apr 2024

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great veiws, decent price, wood fire places inside with free unlimited fire wood which was awesome great outdoor hottub and pool with mountain veiw real lack of parking was the only real downside as it was first come first serve freeforeall for all stalls other then that fully enjoyed our stay had a blast in banff
Stayed 2 nights in Apr 2024

8/10 Good

Richard

Liked: Property conditions & facilities
The transportation and the hot tub and the views
Stayed 2 nights in Apr 2024

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great staff and place to stay!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We've stayed here several times as it suits our family of 5... Lots of room, public transportation nearby and included, kitchen for snax and meals if we want. The pools have a terrific view, tho can get crowded. We'll stay again
Stayed 1 night in Apr 2024

8/10 Good

alfredo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness
Amazing location, top notch service, staff is super nice and helpful. The rooms are a bit run down, definitely not from the most recent renovation. Everything else is just GREAT. Also to mention there is a free-of-charge bus shuttle to the city and the fairmont. Instead of paying overpriced parking, this is a great option.
Stayed 1 night in Apr 2024

10/10 Excellent

jeffery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Apr 2024

10/10 Excellent

mandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful for any woodsy mountain getaway.
Stayed 1 night in Apr 2024

10/10 Excellent

Jay

Stayed 2 nights in Apr 2024

10/10 Excellent

Leona

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Suzie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria, Sugar Land

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodations
Stayed 2 nights in Apr 2024

10/10 Excellent

Kassem

Disliked: Cleanliness
No clin bathroom no good
Stayed 1 night in Apr 2024

10/10 Excellent

yahya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Second time here love this resort beautiful atmosphere, the fire place wood.smelll the hot tub at night so.amazing
Stayed 1 night in Apr 2024

8/10 Good

victoria

Stayed 5 nights in Apr 2024

10/10 Excellent

kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Friendly staff.
Stayed 2 nights in Apr 2024

8/10 Good

Myles

Liked: Cleanliness, property conditions & facilities
Budget friendly with enough sleeping space
Stayed 3 nights in Apr 2024

10/10 Excellent

Lindsey

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful scenery. Our room was a bit dated and the smell of fire smoke was absolutely overwhelming. Parking was very limited.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hot tub and sauna. We slept great and appreciated the fans in the rooms. There was shuttle pickup to town and we always had parking available next to our unit.
Stayed 6 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The pool and hot tub have a wonderful view not to busy and open late. Room came with essentials for cooking, place was clean. The staff were accommodating, poliet and knowledgeable. Would definatly stay here again.

8/10 Good

Jennifer

Stayed 1 night in Apr 2024

8/10 Good

Chansu

Liked: Property conditions & facilities
It has an excellent location and the staffs are very friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

mark

Travelled with family
Liked: Amenities
We always stay in this property my kids loves it here
Stayed 1 night in Apr 2024

10/10 Excellent

Patricio

Stayed 1 night in Apr 2024

8/10 Good

Tina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The kids and I loved it. Great staff and beautiful views.
Stayed 2 nights in Mar 2024

8/10 Good

Wade

Liked: Cleanliness, amenities, property conditions & facilities
Nice resort. The room smelt like smoke looked like some one before had problems with fireplace. The lemongrass soap was annoying but overall good place to stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Anna-Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

loraine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 2 bedroom left. 2 bathrooms fireplace.kitchen. nice bedding. Great hot tub
Stayed 2 nights in Mar 2024

10/10 Excellent

Kirsty Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
We liked how the property is set up!
Stayed 3 nights in Mar 2024

10/10 Excellent

Olena

Liked: Property conditions & facilities
Disliked: Cleanliness
I really liked this resort.
Stayed 1 night in Mar 2024

10/10 Excellent

Maryam

Liked: Cleanliness, property conditions & facilities
We loved hot tubs
Stayed 2 nights in Mar 2024