39 Soi Suanplu, South Sathorn Road, Yannawa, Sathorn, Bangkok, Bangkok
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Wonderful staff. Well appointed apartments. Great location. Good amenities
Daniel
Stayed 13 nights in Apr 2024
Response from Ekkapol on 5 May 2024
Dear Daniel,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ekkapol UNSAI Residence Manager
Dear PeiKen,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ekkapol UNSAI Residence Manager
10/10 Excellent
Victor
10 Jan 2024
Liked: Cleanliness, room comfort
Excellent stay, clean, spacious rooms and great service
Victor
Stayed 3 nights in Jan 2024
Response from Ekkapol on 11 Jan 2024
Dear Victor,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ekkapol UNSAI Residence Manager
10/10 Excellent
Michael
9 Jan 2024
Liked: Cleanliness, room comfort
Weekend break.
Great hotel,room was big.Breakfast was good,the surrounding area is nice with lots of bars and restaurants locally.
Michael
Stayed 1 night in Jan 2024
Response from Ekkapol on 11 Jan 2024
Dear Michael,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ekkapol UNSAI Residence Manager
10/10 Excellent
Victor
27 Dec 2023
Liked: Cleanliness, room comfort
excellent
Victor
Stayed 10 nights in Dec 2023
Response from Ekkapol on 30 Dec 2023
Dear Victor,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Ekkapol UNSAI Residence Manager
10/10 Excellent
TOMONORI
25 Dec 2023
Liked: Cleanliness
TOMONORI
Stayed 4 nights in Dec 2023
Response from Ekkapol on 27 Dec 2023
Dear TOMONORI,Thank you for choosing Somerset Park Suanplu for your recent stay.We are very happy that you took the time to leave us this wonderful rating.Thank you again and we hope to see you again soon.Warm regards,Ekkapol UnsaiResidence Manager
I am so glad I rented this place. I traveled with 5 female family members and they felt safe. We did up high and had a balcony overlooking the city. The breakfast was great. It is local to many things and the property is outstanding. Very happy!
james
Stayed 2 nights in Nov 2023
Response from Ekkapol on 29 Nov 2023
Dear James,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Ekkapol UNSAI Residence Manager
10/10 Excellent
Douglas
13 Nov 2023
Liked: Cleanliness, room comfort
GREAT
Always a great place to stay. Highly efficient staff.
Douglas
Stayed 4 nights in Nov 2023
Response from Ekkapol on 14 Nov 2023
Dear Douglas,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Ekkapol UNSAI Residence Manager
8/10 Good
Michael
5 Nov 2023
Liked: Cleanliness
Disliked: Room comfort
Michael
Stayed 3 nights in Oct 2023
Response from Ekkapol on 6 Nov 2023
Dear Michael,Thank you for choosing Somerset Park Suanplu for your recent stay and thank you for taking time to give us your valuable feedback. We are very happy that you took the time to leave us this wonderful star rating.Thank you again and we hope to see you again soon.Warm regards,Ekkapol UnsaiResidence Manager
10/10 Excellent
greg
Travelled with family
27 Oct 2023
Liked: Cleanliness, room comfort
2nd time as good as the 1st.
Room was clean, all the staff from front desk, cleaners and doormen exceptionally friendly and helpful, and for the size of the room you get with a huge buffet breakfast, great value for price.
greg
Stayed 3 nights in Oct 2023
Response from Ekkapol on 27 Oct 2023
Dear Greg,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Ekkapol UNSAI Residence Manager
10/10 Excellent
Douglas
22 Oct 2023
Liked: Cleanliness, room comfort
Douglas
Stayed 3 nights in Oct 2023
Response from Ekkapol on 24 Oct 2023
Dear Douglas,Thank you for choosing Somerset Park Suanplu for your recent stay.We are very happy that you took the time to leave us this wonderful star rating.Thank you again and we hope to see you again soon.Warm regards,Ekkapol UnsaiResidence Manager
The sink did not drain properly for 2 nights and the air condition was leaking on the last day.
Staff were friendly though and the area is nice and walkable and peaceful. Great local street food near the hotel within walking distance.
ERIKA
Stayed 2 nights in Sep 2023
Response from Ekkapol on 20 Oct 2023
Dear Erika,It was a great pleasure having you stay at Somerset Park Suanplu Bangkok Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and suggestions for improvement to the Air conditioner and Drain system in the room. We will certainly take them into account when we review with the respective team members to be improved.Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely,Ekkapol UNSAI Residence Manager
I liked it because it was privately but they should change the toilet paper brand. It was so thin. Could not use it at all. And the plumbing too. The water drained really slow. They need to fix it also. Other than that was great.
Nguyetha
Stayed 2 nights in Sep 2023
Response from Ekkapol on 29 Sept 2023
Dear Nguyetha ,It was a great pleasure having you stay at Somerset Park Suanplu Bangkok Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and suggestions for improvement to the toilet maintenance. We will certainly take them into account when we review with the respective team members. We seek your patience and understanding as these improvements may require time to be implemented. Once again, thank you for staying with us and we look forward to welcoming you again.Warm regards,Ekkapol Unsai
Dear Hirofumi,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ekkapol UNSAI Residence Manager
8/10 Good
Aree
29 Jul 2023
Aree
Stayed 2 nights in Jul 2023
Response from Ekkapol on 17 Aug 2023
Dear Aree,Thank you for choosing Somerset Park Suanplu for your recent stay and thank you for taking time to give us your valuable feedback. We are very happy that you took the time to leave us this wonderful star rating.Thank you again and we hope to see you again soon.Warm regards,Ekkapol UnsaiResidence Manager
I stayed for 4 nights. I only made a reservation here, because it was close to my friend’s place. After all, the hotel was great. Staffs were kind, and good condition for price. I will definitely visit again.
Jinwoo
Response from Ekkapol on 27 Jun 2023
Dear Jinwoo,Warm greeting from Somerset Park Suanplu Bangkok.Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ekkapol UNSAI Residence Manager
10/10 Excellent
Maiko
Business traveller
3 Jun 2023
Liked: Cleanliness, room comfort
Maiko
Stayed 4 nights in May 2023
Response from Ekkapol on 28 Jun 2023
Dear Maiko,Thank you for choosing Somerset Park Suanplu for your recent stay.We are very happy that you took the time to leave us this wonderful rating.Thank you again and we hope to see you again soon.Warm regards,Ekkapol UnsaiResidence Manager
The staff were always kind and courteous. A totally enjoyable experience to stay there. The breakfasts were amazing!
Murray
Stayed 15 nights in Apr 2023
Response from Ekkapol on 10 May 2023
Dear Guest,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Ekkapol UNSAI Residence Manager
Dear Richard,Thank you for choosing Somerset Park Suanplu for your recent stay and thank you for taking time to give us your valuable feedback. We are very happy that you took the time to leave us this wonderful comment and rating.Thank you again and we hope to see you again soon.Warm regards,Ekkapol UnsaiResidence Manager
It is a comfortable property.
Location is a tad far from BTS to walk but property provided a shuttle
Stanley
Response from Ekkapol on 7 Feb 2023
Dear Stanley,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Warm regards,Ekkapol Unsai - Residence Manager
Have stayed it so many times. While its one of the more expensive hotels in the area it is well worth the money. The staff are helpful and courteous. The rooms are beautifully appointed and have some stunning views of the area. The lounge room and bedroom are enormous. The washing machine and drying rack come in handy. Somerset is located in Sathorn with lot of local cafes and bars. It is within walking distance of Chong Nonsi BTS, patpong and Silom. There is a major shopping complex in Silom. A short BTS, bus or taxi will have you in Siam Square in minutes.
Marc
Response from Ekkapol on 19 Jan 2023
Dear Marc,Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Somerset Park Suanplu Bangkok! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,Ekkapol UNSAI Residence Manager
10/10 Excellent
Victor
15 Jan 2023
Liked: Cleanliness, room comfort
Amazing
Victor
Stayed 3 nights in Jan 2023
Response from Ekkapol on 17 Jan 2023
Dear Victor,Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Somerset Park Suanplu Bangkok! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,Ekkapol UNSAI Residence Manager
10/10 Excellent
Charn Lim
Travelled with family
29 Dec 2022
Liked: Cleanliness, room comfort
Big and nice apartment
Charn Lim
Stayed 3 nights in Dec 2022
Response from Ekkapol - Residence Manager on 4 Jan 2023
Dear Cham Lim,Thank you for choosing Somerset Park Suanplu for your recent stay and thank you for taking time to give us your valuable feedback. We are very happy that you enjoyed your stayed with us recently. We do our best to keep our customers happy and we are glad that our hard work has paid off! Thank you again and we hope to see you again soon.Warm regards,Ekkapol UnsaiResidence Manager
We have been here now 3 or 4 times since 2014, it is the only place we will stay in Bangkok. This area is around where my wife used to live and work and when you walk outside there is all kinds of interesting stuff to see, including gold shops.
Mark
Response from Ekkapol on 22 Dec 2022
Dear Traveler,Thank you for choosing Somerset Park Suanplu for your recent stay and thank you for taking time to give us your valuable feedback. We are very happy that you took the time to leave us this wonderful review.We do our best to keep our customers happy and we are glad that our hard work has paid off! Thank you again and we hope to see you again soon.Warm regards,Ekkapol UnsaiResidence Manager
I always love staying here. Excellent service and lovely rooms. This is the first time I have tried the buffet breakfast and it was excellent. My only criticism for this visit is, considering the overall increase in price, it might be time to upgrade the TV in the lounge area to a more suitable size tv and possibly add some additional channels to give guests more options.
Marc
Stayed 2 nights in Sep 2022
Response from Sonya on 20 Sept 2022
Dear Guest, Thank you for choosing Somerset Park Suanplu for your recent stay and we really appreciate you for taking the time to share your feedback with us. We are pleased to hear that you had a very comfortable stay and enjoyed our hotel facilities and service. I have noted your recommendations. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residentsWe look forward to an opportunity to welcome you back to Somerset Park Suanplu for another great stay in the future. Kind regards, Sonya KaewsuwanGuest Service Manager.
2/10 Terrible
Christopher
13 Sept 2022
Christopher
Stayed 4 nights in Sep 2022
Response from Sonya on 20 Sept 2022
Dear Guest, Thank you for the review. We glad to know that you had a great time with us. We look forward to welcoming you back in near future. Kind regards, Sonya Kaewsuwan Guest Service Manager
The is a great hotel to stay. It is just off Sathorn road and is in walking distance to restaurants, cafes and bars. It is also within walking distance to Silom where there are many retail outlets and a Centralworld shopping mall. The rooms are well appointed, modern and clean. The are friendly and helpful. Checking in and out is easy. There is also an accessible gym and pool in the hotel.
Marc
Stayed 2 nights in Jul 2022
Response from Sonya on 25 Jul 2022
Dear Guest,
Thank you for choosing Somerset Park Suanplu for your recent stay and we really appreciate you for taking the time to share your feedback with us.
We are pleased to hear that you had a very comfortable stay and enjoyed our hotel facilities and service. We look forward to welcoming you back to Somerset Park Suanplu for another great stay in the future.
Kind regards,
10/10 Excellent
Jalia
1 Jul 2022
Liked: Cleanliness, room comfort
Very nice staff and clean place.
Jalia
Stayed 2 nights in Jun 2022
Response from Sonya on 25 Jul 2022
Dear Guest,
Thank you for choosing Somerset Park Suanplu for your recent stay and we really appreciate you for taking the time to share your feedback with us.
We are pleased to hear that you had a very comfortable stay and enjoyed our hotel facilities and service especially from the team, I will share your comments with them as your feedback will encourage and motivate us all to further enhance our service, We look forward to an opportunity to welcome you back to Somerset Park Suanplu for another great stay in the future.
Kind regards,
10/10 Excellent
Etienne
28 Mar 2022
Etienne
Stayed 3 nights in Mar 2022
Response from Sonya on 3 Apr 2022
Dear Guest,
Thank you for choosing Somerset Park Suanplu for your recent stay and we really appreciate you for taking the time to share your feedback with us.
We are pleased to hear that you had a very comfortable stay and enjoyed our hotel facilities and service.
We look forward to welcoming you back to Somerset Park Suanplu for another great stay in the future.
Kind regards,
Sonya Kaewsuwan
Guest Service Manager.
10/10 Excellent
Alexander
Travelled with family and small children
3 Mar 2022
Liked: Cleanliness, amenities
We loved being here for a month. Although the apartment had a few minor issues like a laundry machine that was bad the staff was prompt to attend matters. The 2 bedroom was clean, neat, comfortable and efficient. We were very happy to have lived there for a month and without a doubt would return.
Alexander
Stayed 28 nights in Feb 2022
Response from Sonya on 7 Mar 2022
Dear Guest,
Thank you for choosing Somerset Park Suanplu for your recent stay and we really appreciate you for taking the time to share your feedback with us.
We are pleased to hear that you had a very comfortable stay and enjoyed our hotel facilities and service.
We look forward to welcoming you back to Somerset Park Suanplu for another great stay in the future.
Kind regards,
Sonya Kaewsuwan
Guest Service Manager.
10/10 Excellent
Marc, Stanmore
18 Jan 2022
Liked: Amenities
What a lovely place to stay in the middle of Sathorn. This well appointed serviced apartment is tastefully appointed with all amenities. Full sized kitchen with everything you would need including a washing machine and drying rack. A huge bathroom with all toiletries provided. Seperate dining and lounge. There is also a swimming pool and fitness centre on the 5th floor. The staff are friendly and helpful. They were even able to organise my PCR test or me.
Marc
Stayed 3 nights in Jan 2022
Response from Aom on 19 Jan 2022
Dear Guest, Thank you for choosing Somerset Park Suanplu for your recent stay and we really appreciate you for taking the time to share your feedback with us. We are pleased to hear that you had a very comfortable stay and enjoyed our hotel facilities and service especially from the team, I will share your comments with them as your feedback will encourage and motivate us all to further enhance our service, We look forward to an opportunity to welcome you back to Somerset Park Suanplu for another great stay in the future. Kind regards, Nopporn Wongkorn, Guest Service Supervisor
everything was fine - very friendly and helpful staffs - rooms very clean and looked after
gerrit
Stayed 3 nights in Nov 2021
Response from Sonya on 8 Dec 2021
Dear Guest, Thank you for choosing Somerset Park Suanplu for your recent stay and we really appreciate you for taking the time to share your feedback with us. We are pleased to hear that you had a very comfortable stay and enjoyed our hotel facilities and service. We look forward to welcoming you back to Somerset Park Suanplu for another great stay in the future. Kind regards, Sonya Kaewsuwan, Guest Service Manager.
6/10 Okay
Y J
Business traveller
13 Apr 2020
Y J
Stayed 13 nights in Mar 2020
Response from Sonya on 17 Apr 2020
Dear Guest,
Thank you for the review. We glad to know that you had a great time with us. We look forward to welcoming you back in near future.
Kind regards,
A simple apartment. The noise resistance was not good and wash machine was very very noisy. Others are okay. I’m not sure the price is fair or not. Because my colleague was stay at Mrriott apartment. The facilities there were better but price just a bit higher.
WENKAI
Stayed 9 nights in Feb 2020
Response from Sonya on 11 Mar 2020
Dear Guest, Thank you very much for taking the time to list both the good and the less than favorable experiences with the hotel. Please be assured that we have taken all of your comments to heart and will follow through to ensure we take opportunity to improve. We look forward to welcoming you back in near future. Your Sincerely, Sonya Kaewsuwan, Guest Service Manager
Very good stay with some staff going the extra mile
Robert
Stayed 4 nights in Feb 2020
Response from Sonya on 2 Mar 2020
Dear Guest, Thank you for choosing Somerset Park Suanplu for your recent stay and we really appreciate you for taking the time to share your feedback with us. We are pleased to hear that you had a very comfortable stay. I will share your comments with them and your feedback will encourage and motivate us all to further enhance our service, We look forward to an opportunity to welcome you back to Somerset Park Suanplu for another great stay in the future. Kind regards, Sonya Kaewsuwan, Guest Service Manager.
Overall great place for apartment stay in Bangkok. Highly recommend.
Marius
Stayed 2 nights in Feb 2020
Response from Sonya on 21 Feb 2020
Dear Guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Somerset Park Suanplu. Feedback such as yours inspire us to continually provide and improve the level of service that residents have come to expect. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again to stay with us at Somerset Park Suanplu. Yours sincerely, Sonya Kaewsuwan Guest Service Manager
Very nice hotel. And a perfect comfortable and spacious suite to end our vacation in Thailand. Good location.
Dennis
Stayed 2 nights in Feb 2020
Response from Sonya on 11 Feb 2020
Dear Guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Somerset Park Suanplu. Feedback such as yours inspire us to continually provide and improve the level of service that residents have come to expect. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again to stay with us at Somerset Park Suanplu. Yours sincerely, Sonya Kaewsuwan Guest Service Manager
10/10 Excellent
Verified traveller
6 Feb 2020
Liked: Cleanliness, amenities
Verified traveller
Stayed 2 nights in Feb 2020
Response from Sonya on 7 Feb 2020
Dear Guest, Thank you for the review. We glad to know that you had a great time with us. We look forward to welcoming you back in near future. Kind regards, Sonya Kaewsuwan Guest Service Manager
Dear Guest, Thank you for the review. We glad to know that you had a wonderful stayed and enjoyed our spacious room. We look forward to your next stay here soon. Kind regards, Saranya Kaewsuwan Guest Service Manager
Spacious and clean rooms and courteous front desk personnel. Good breakfast. Will return...
Verified traveller
Stayed 3 nights in Dec 2019
Response from Sonya on 7 Jan 2020
Dear Guest, Thank you for the review. We glad to know that you had a wonderful stayed and enjoyed our spacious room. We look forward to your next stay here soon. Kind regards, Saranya Kaewsuwan Guest Service Manager
8/10 Good
Brian
16 Dec 2019
Liked: Cleanliness, staff & service
Brian
Stayed 7 nights in Dec 2019
Response from Sonya on 19 Dec 2019
Dear Guest,
Thank you for the review. We glad to know that you had a wonderful stayed and enjoyed our spacious room. We look forward to your next stay here soon.
Best regards,
Guest Service Manager
8/10 Good
Verified traveller
4 Nov 2019
Verified traveller
Stayed 3 nights in Oct 2019
Response from Guest Service Manager on 6 Nov 2019
Dear Guest,
Thank you for the score given. We glad to know that you enjoyed your stayed with us.
We look forward to your next stay here soon.
Best regards,
The air condition unit at the living room wasn't working properly.
Verified traveller
Stayed 2 nights in Oct 2019
Response from Guest Service Manager on 25 Oct 2019
Dear Guest,
Thank you for the review. We are sorry to hear that AC in your room does not working well. To improve the service, may we know what room number you stayed?
Best regards,
Response from Guest Service Manager on 30 Sept 2019
Dear Guest,
Thank you for the score given. We hope you had a nice time with us.
We look forward to your next stay here soon.
Best regards,
8/10 Good
Verified traveller
Travelled with family
10 Sept 2019
Liked: Cleanliness, staff & service
Homely environment. Property is a little worn and outdated. Staff were friendly and helpful.
Verified traveller
Stayed 5 nights in Sep 2019
Response from Guest Service Manager on 11 Sept 2019
Dear Guest,
Thank you for the review. We glad to know that you find the hotel environment is good and you had a great time with us. We look forward to your next stay here soon.
Best regards,
Nice hotel if stay with family , room is big enough , breakfast is not much choice but tasty .
Wong Hing
Stayed 2 nights in Jul 2019
Response from Guest Service Manager on 23 Aug 2019
Dear Wong Hing,
Thank you for the review. We glad to know that you enjoyed the spacious of the room. We look forward to your next stay here soon.
Best regards,
8/10 Good
Stan
18 Aug 2019
Liked: Cleanliness, staff & service, amenities
Like the street food around the area. Nice quiant neighborhood
Stan
Stayed 4 nights in Aug 2019
Response from Guest Service Manager on 19 Aug 2019
Dear Stan,
Thank you for the review. We glad to know that you enjoy the food around the hotel which are the local authentic food.
We look forward to your next stay here soon.
Best regards,
10/10 Excellent
Verified traveller
17 Aug 2019
Verified traveller
Stayed 6 nights in Aug 2019
Response from Guest Service Manager on 17 Aug 2019
Dear Guest,
Thank you for the review. We glad to know that the services provided by staff meet your expectation. We look forward to your next stay here soon.
Best regards,