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Best Western Sukhumvit 20

4.0 star property
This upscale Bangkok hotel combines convenient amenities with an ideal location for exploring the city's vibrant nightlife scene or simply relaxing in the lobby

Choose dates to view prices

Best Western Sukhumvit 20 provides a stylish urban retreat with practical amenities including dry cleaning services and a business center. Travelers can connect with in-room WiFi, relax in the TV lounge, or venture out to nearby attractions like Soi Cowboy and Emporium.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is €43
includes taxes & fees
24 May - 25 May

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About this property

Best Western Sukhumvit 20

  • Upscale hotel near Terminal 21 Shopping Mall
  • Close to Queen Sirikit National Convention Center, Best Western Sukhumvit 20 provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A round-trip airport shuttle (surcharge), smoke-free property and a 24-hour front desk
    • A lift, free newspapers and luggage storage
    • Concierge services, a TV in reception and a front desk safe
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 78 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and bathrobes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • LCD TVs with DVD players
    • Daily housekeeping and phones

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for THB 1200.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: THB 1500 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Best Western Sukhumvit 20 pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Sukhumvit 20?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Best Western Sukhumvit 20 on 24 May 2026 start from €43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Sukhumvit 20?

This hotel doesn't offer parking.

What time is check-in at Best Western Sukhumvit 20?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Sukhumvit 20?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Sukhumvit 20 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1500 per vehicle applies.

Where is Best Western Sukhumvit 20 located?

Located in Sukhumvit, this hotel is within a 10-minute walk of EmSphere Shopping Center and Terminal 21 Shopping Mall. Nana Square and Queen Sirikit National Convention Center are also within 1 mile (2 km). Asok BTS Station is 8 minutes by foot and Sukhumvit Station is 10 minutes.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

7.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 230 out of 691 reviews
Rating 8 - Good. 289 out of 691 reviews
Rating 6 - Okay. 116 out of 691 reviews
Rating 4 - Poor. 36 out of 691 reviews
Rating 2 - Terrible. 20 out of 691 reviews

Reviews

Verified

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Great staff and service!
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotels location is ok, reasonably central.The room was ok, bed was comfy, the shower temperature was not constant.There is no pool or gym,no gym was not an issue, but no pool was a bit of a draw back. The staff are really helpful, and friendly.Would I stay again? Probably because the location is good.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and big, no outside noise. Staff friendly and helpful.
Stayed 13 nights in Nov 2025
Verified

10/10 Excellent

nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with nice rooms and friendly staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kazutoshi

Liked: Cleanliness, property conditions & facilities
Clean room. Efficient operation
Stayed 2 nights in Jan 2026
Verified

8/10 Good

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room and service is good, a little far from BTS and deep in SoI. Also, 4-star hotels should have toothbrush, razors, slippers, cotton buds, etc..
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Durand

Liked: Amenities
Quick and easy. Staff was very nice.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ming hao

Liked: Cleanliness, staff & service, property conditions & facilities
The staff there is very friendly
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Dr. Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in a quiet location but not too far from lots of things to see. The staff are really great and very helpful. I loved this hotel.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Lupe

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff. Seamless. Got my deposit back no problem
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great property very convenient location
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

Karen

Disliked: Amenities
Ok for the price. It’s a basic hotel. No breakfast. The room was clean and comfortable. Noticed roach traps under the sink but didn’t see any roaches. It’s right off the Main Street so is a little more quiet.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Empty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 12 nights in Apr 2025
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT STAFF.
Stayed 4 nights in May 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. It is located only steps from two major train lines and several bus routes. It is surrounded by affordable restaurants and sports bars.
Stayed 15 nights in May 2024
Verified

8/10 Good

luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to shops and BTS . Shops near by . Room was large and had everything we needed.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAFF.
Stayed 2 nights in May 2024
Verified

8/10 Good

JAEHAN

Liked: Staff & service, room comfort
Good location and affordable Found bugs in the bathroom
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fairly inexpensive, and in a convenient location for the trains. Generally a good area to be in with lots of food and shopping around. Hotel does not have a pool so that is definitely a draw back.
Stayed 4 nights in Jan 2024
Verified

4/10 Poor

AMRIK

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Good: great location in the Sukhumvit area, beds and pillows surprisingly comfortable and rooms are very quiet, sound proof. The Bad: online pictures are very deceptive. There is practically no lobby, it’s a reception desk against the wall and total 4 chairs against the opposite wall in front of the elevator. The bar is actually outside, at the front of the hotel, open air, very basic like a street side stall. Not sure how it qualifies as a 4 star accommodation. I had booked 4 rooms for 7 nights (28 nights total) and at the checkout they wanted to charge for a stained towel and a missing small spoon in one of the rooms. We asked them to check again and they found the spoon. Eventually they gave up charging for the towel after we told them about cockroaches running around in one of the rooms and showers alternating between cold and burning hot water. They asked me to sign some paper and said all is ok. I did pay 300 bahts for a missing card key per their policy
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Medium size hotel in a quiet area 10 min walk from Asoke Station. Large sized room with modern facilities. Limited english viewing available on TV was the only negative. Pleasant park nearby.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Property in a good location although the carpet was not appropriate for rooms. Staff friendly and approachable. Disappointing no breakfast or dinner facilities and no swimming pool.
Stayed 5 nights in May 2024
Verified

8/10 Good

Long

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Vanhxay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favorite place to stay when im In Bangkok
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Vanhxay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs here are kind and polite..great customer service..even the maid are awesome..everytime i come to thailand..i always love staying here..thanks the staffs for there service..
Stayed 2 nights in Apr 2026