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Reviews of Casa Narinya at Suvarnbhumi Airport

3 out of 5
Casa Narinya at Suvarnbhumi Airport
70/12 Soi Kingkaew 43 Kingkaew Road, Rachathewa, Bang Phli, Samut Prakan

Reviews

5.6
Rating 10 - Excellent. 8 out of 78 reviews" "
Rating 8 - Good. 13 out of 78 reviews" "
Rating 6 - Okay. 24 out of 78 reviews" "
Rating 4 - Poor. 17 out of 78 reviews" "
Rating 2 - Terrible. 16 out of 78 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was tiny and smelled really dirty. Immediately checked out and went to another hotel. Would definitely not recommend this hotel

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Budget, budget hotel
Decent for the price. Mattress is very hard but it’s what I’d expect. You want a Sealy then go stay at the Hyatt or Hilton. Room was clean and large and AC did its job. No problem for a quick overnight near the airport.
Stayed 1 night in Jan 2024

6/10 Okay

Thongmy

Disliked: Staff & service, property conditions & facilities
It is ok for you pay for. And for a single person to sleep in for a night waiting.
Stayed 2 nights in May 2023

2/10 Terrible

Camille

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
Good location to the airport. 24 hour service. Rooms are big, as well as clean. Quite.
Stayed 1 night in Feb 2020

6/10 Okay

nancy

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Glad it was only a night for airport convenience. Lift not working, was waiting at door ages to get in, breakfast not worth it
Stayed 1 night in Nov 2019

10/10 Excellent

Gemenita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk are very kind and very helpful the room are clean and everything are working
Stayed 2 nights in Jul 2019

6/10 Okay

Omar, Houston Tx

Was unable to stay at hotel because Air Asia flight was very late to BMK. Needed to go directly to BKK for next flight.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Acceptable for the price it comes for !
Budget hotel, no frills room, near the airport, good for transit, below par in terms of comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt, blood, goo on the walls. Filthy property inside and out.
Stayed 1 night in Apr 2019

6/10 Okay

Dmitry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super happy with our stay!
This is no 5 star resort, but it is a 5 star to us! First off, the service is amazing! The staff is so nice, speak English very well, and will help with basically anything you need. We needed hangers to hang our laundry, to print train tickets, and tips on where to go; they helped with all of it! They even gave us an umbrella on a rainy day without us asking for one. The rooms were big and had a private bathroom and kitchen area, including a fridge. The air conditioning was amazing and we felt safe in our room and surrounding area. Yes, the beds were hard and the bathroom was hot because it was part of outside, but for a room in Thailand, especially for the cost, this place can't be beat!
Stayed 2 nights in Feb 2019

6/10 Okay

OUEE

Liked: Cleanliness, staff & service, room comfort
I do not have any other comments at this time.
It's just ok, since my colleague had a very short stay overnight over there. And since we checked from the hotel quite early and that we were not explored much.
Stayed 1 night in Nov 2018

8/10 Good

Glenn, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like the airyness of the place. Sit and feel the breeze. Good value too.
Stayed 17 nights in Sep 2018

10/10 Excellent

Glenn, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly and helpful and the place clean.
Stayed 2 nights in Sep 2018

6/10 Okay

Aya

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Backpacking
The place was 15 min away from BKK. It's cleaned and staff were pleasant. The beds were not comfortable. It was pretty hard. Can't complain for the price I got it for.
Stayed 1 night in Dec 2017

2/10 Terrible

Carl, Hilo, Hawaii

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a nice hotel
Rude staff, the owner must be unaware or away from what is going on. No running water at all when we were there (not good following 21 hr travel) Breakfast not fit to eat. I am married to a Thai and normally do not complain about conditions we run across while in Thailand but this hotel should close their doors and fall off the face of the earth.

6/10 Okay

donald

Liked: Cleanliness, staff & service
Okay place for short stay
Good for a night or two.

4/10 Poor

Verified traveller

Liked: Staff & service
Needed a room close to the airport
Wasn't a bad stay. Room was ok , air conditioning worked. There wasnt a flat screen tv as advertised, took a bit to find the bathroom. Location was perfect for what I needed

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero customer service, hard mattresses.
Terrible internet speed, zero customer service. Not at a convinient location. Hard to get taxi or transport. No internet at most of the times. Staff does not speak english or help you with directions coz they want you to take the hotel provided cab which is 3 times more expensive.

6/10 Okay

Verified traveller

10/10 Excellent

ravi, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for near airport stay...good
Good.....

2/10 Terrible

SR, england

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting hotel with awful smell in room
DO NOT STAY HERE! Room was dirty, mattress was as solid as a brick, aircon didn't work and the stench in the room, from the bathroom drains were horrendous!!!

8/10 Good

Peter, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Staff are helpful and speak English much better than I speak Thai. The hotel is okay for short term stay, it is too far away from sites in Bangkok and it can be expensive to travel every day.

4/10 Poor

tomasz, Brooklyn NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you paid for.

4/10 Poor

Keith, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if you have to
This was in the bargain basement for good reason. Relatively handy to the airport it cost 75 Baht to get there and 150 to get back, ripped off by the hotel for the return cab but needs must. The area looked dodgy but I was getting in late and leaving early so didn't explore it. Fortunately there was a basic snack bar at ground level. Food was barely adequate, try and eat before you get here. Unhelpful evening receptionist. A/c worked in room, filthy bathroom which gets hidden beind the connecting door when you open it. Bizarre. I was only there for about seven hours. That'll do for this lifetime. You could hear the people on thestair and in rooms to the sides, above and below. And I'm half deaf. Come back Norman Bates all is forgiven

2/10 Terrible

Grzegorz, Birmingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night was enough for us
Do not expect much from it. In the middle of nowhere. Close to airport which is positive but noise from planes starting/landing. Breakfast included but we'd rather stayed hungry . It was horrible. Ants in the bathroom. £24 for one night in it was a way too much. One positive - room is big with two double beds

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No blanket sheet cover and bad service
The hotel is closed by the airport.Room cleaniness is terrible, no clean blanket sheet was provided. Receptionist at front desk refused to call the taxi driver to pick us up at the hotel , she refused to provide taxi driver phone number and asked us to drag our luggage to the main road somewhere to wait for Taxi! Then we paid THB 50 she made the phone call to taxi driver. Really bad services and I will never stay again for sure!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Place was located on dirt road alley. Looked dangerous . Did not get out of taxi

6/10 Okay

Verified traveller

Liked: Cleanliness
Bangkok holiday
It was good stay as we were out most of the time. The bed was real hard which wasn't good to sleep. This resulted in disturbed sleep and not enough rest. But other than that no complaints. Pretty good stay.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

jeffrey, The Midlands

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Hotel good for the price and location from BKK airport. Matress was very hard. But recommendable.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
close to airport
the bed was hard the mattress felt like it was just a base the fridge smelt like rotten meat the breakfast was rice or a sausage in bread

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an inexpensive airport hotel!
This hotel was perfect for us. We wanted a layover place close to the International Airport and it served its purpose well. The customer service from the front desk was some of the best I have encountered and they worked around me constantly. The beds were a little hard but were ok for one night. They were upgrading the wireless during our stay so it should be really good when they finish. I recommend for people using this coming away from the airport for a night or a night before a flight.

4/10 Poor

gino, USA

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Never again
Staff was polite upon check in. But that's about it. My girlfriend and I checked in expecting my best friend to arrive two hours later. We got into the room and the beds are literally homemade plywood boxes with a one inch foam pad that doesn't help. They throw sheets over it and call it a bed. To make things worse it was 100% obvious the sheets weren't changed from the previous guests. We notified the staff and they denied it swearing the linen was fresh. I demanded they bring new linen and they finally did. After that I turned on the tv. They had like 50 Thai channels and two in English. The bathroom needed a platoon of marines in boot camp to clean it. Real bad... My friend arrived and they wouldn't let him in without paying an additional fee almost equaling what we paid for the room initially. I told staff we would be checking out in six hours but they still charged us. The only thing good about this place was the air conditioner in the room and the taxi service to the airport.

2/10 Terrible

Peter, Southampton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever stayed in
How this hotel can have any stars or appear on Hotels.com website is beyond me.The pictures of the hotel or its rooms are nothing like reality,they must be at least 10 years out of date. The stench when we walked into our room from the outside was like a sespit. We were so concerned about about how clean the room was we slept on top of the bed fully clothed, we left as soon as possible the following morning. The staff were unhelpful & unfriendly.I know they say you pay what you get for, but I would not stay in this hotel ever again for free or if I was paid to. I have only given it 1 star as I could not submit my comments with no stars

4/10 Poor

gary, The Bronx NYC

Liked: Cleanliness, staff & service, room comfort
Ok for a few hours
I only used this hotel as a place to store my bags and a shower between flights. I had 12 hours between flights and this was close to the airport. I kept my bags here while I went out and then took a shower here. Bathroom begins a back door and no a/c for it. It smelled like old sulphur. Service was great, they arranged taxis

4/10 Poor

Suhrid Raj, raj

Liked: Property conditions & facilities
Disliked: Cleanliness
good for the price

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
In front of the airport, comfortable
The hotel is very comfortable if you are looking to stay very close the airport, great option. The service is bad, the staff speaks almost zero english, so very hard to communicate. The room was comfortable, can not complaint. For me was perfect because had an early flight, it took me less than 5 minutes to get to the counter check in.

2/10 Terrible

feroz, india

Disliked: Staff & service, property conditions & facilities, room comfort
Third grade hotel, Expedia pls don't recomand it !
Wrost experience I had suffered in my entire life, living in a hotel, that too in the country like Thailand.... Expedia pls do show in your list of hotels in bangkok.

10/10 Excellent

Elisabeth

Stayed 1 night in Dec 2023

6/10 Okay

Omar

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not good for people with back pain.
Cheap, but the bed was so uncomfortable. I normally prefer harder bed. But this bed was hard as stone. Couldn’t sleep.
Stayed 2 nights in May 2023

6/10 Okay

Yuri

Stayed 1 night in Mar 2023

4/10 Poor

Leif

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Inte värt pengarna
Mitt rum inte prisvärt, dålig säng verkar var något gammalt apartment hade en diskbänk I rummet ???
Stayed 1 night in Mar 2020

6/10 Okay

Ivan

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2019

6/10 Okay

elhoussine

Liked: Staff & service
Hotel éloigner , ne font pas de changes donc faudras faire le change a l'aeroport , pour aller u supermarcher il faut marcher 100metre
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019