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Reviews of Lasalle Suites Hotel & Residence

3.5 out of 5
Lasalle Suites Hotel & Residence
19 Soi Lasalle 33, Sukhumvit 105, Bangna, Bangkok, Bangkok

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 79 reviews" "
Rating 8 - Good. 30 out of 79 reviews" "
Rating 6 - Okay. 16 out of 79 reviews" "
Rating 4 - Poor. 9 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and peaceful.
Stayed 2 nights in Feb 2024
Response from Manager on 28 Feb 2024
Dear Mr. Adam,Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feedback has been shared with our entire team. We look forward to serving you once again on your next visit.

10/10 Excellent

Thierry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Spacious and practical
Stayed 14 nights in Apr 2023
Response from Manager on 24 Apr 2023
Dear Mr. Thierry,Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feedback has been shared with our entire team. We look forward to serving you once again on your next visit.Best regards,

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a last minute change of plans, and ended up here for 2 nights in Bangkok. It’s in Bangna which isn’t at all close to the center of the city but it is close to Mega Bangna so we spent two days there, and still didn’t do all the things we could have. The hotel was clean, and the rooms were large. We had a two bedroom family suite, with two bathrooms, a kitchen, living and dining area, and it was more than enough room. I would definitely stay here again
Stayed 2 nights in Feb 2023
Response from Manager on 23 Feb 2023
Dear Mrs. Giboney,It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Thank you for taking the time to review us.The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review.It will be our distinct privilege to serve you in the future.Regards,The Management Lasalle Suites & Spa Hotel

8/10 Good

Puthearorth

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
The property was pretty old, but the room is spacious and the AC was HUGE, which is a plus in a hot day. The bathroom had smell from the sewage, but I can understand in this weather. Our room was cleaned daily, provided with towels and necessities. The staff was super friendly, specially the security person. He checked us in super late and checked us out at 4:30am (due to our flights). It was a good stay if you are there for a sport tournanment at a nearby school. The neighborhood has many marts, pharmacies, and food stalls. You can also order Grab food. The ally way can look a little scary, but be aware there are a lot of dog poops that you can step on if you're not careful.
Stayed 3 nights in Feb 2023
Response from Manager on 21 Feb 2023
Dear Mr. Puthearorth,Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the size of the room but were sorry to hear there were some issues with the smell from the bathroom. Please rest assured we have addressed this with the team to ensure we improve on this.Kind regards,

6/10 Okay

NANTAKA

Business traveller
Disliked: Cleanliness
Stayed 10 nights in Oct 2022
Response from Andy on 23 Oct 2022
Dear Khun Nantaka,Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit.

10/10 Excellent

CHUPENG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and safe. Well kept. Good and helpful staff. Close to BITEC convention centre.
Stayed 5 nights in Oct 2022
Response from Andy on 22 Oct 2022
Dear Chupeng,Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feedback has been shared with our entire team. We look forward to serving you once again on your next visit.Best regards,

8/10 Good

Mariano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a weekend or week
As a family we spent one night. All the facilities met our needs. The boys loved the pool and play area. A small basketball court and area to ride their bicycle helped. Easy access to a market and transportation to the BTS makes it a decent location. Service was efficient and decent.
Stayed 1 night in Feb 2020
Response from Manager on 3 Mar 2020
Dear Mr. Mariano, It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Thank you for taking the time to review us. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was cool. Breakfast was adequate. Not that close to stuff. But cabs were easy to get
Stayed 1 night in Jan 2020
Response from Manager on 20 Jan 2020
Dear Valued Guest, Thank you for choosing to stay with us at The Lasalle Suites & Spa Hotel during your recent visit and writing a great review. It is indeed very heartwarming to read your feedback and reassures us that our efforts are well recognized by our esteemed guests like yourself. The entire team of The Lasalle Suites and Spa Hotel joins me in THANKING YOU for your kind and generous comments and feedback about the services and facilities experienced by you of the hotel. We hope to be your preferred choice of hotel in times to come and also hope that you will recommend us to your friends, family, and company. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very friendly and helpful. However, the location is not so convenient. The nearest BTS station is Bearing. It's about 20 Baht if you take the motorbike taxi to Bearing BTS. Within walking distance from the hotel are cafes housed in one location. You can find Farm Mu cafe which uses organic ingredients. There is also Cheeva & Cheevit cafe serving delicious cakes, pastries and cakes.
Stayed 16 nights in Dec 2019
Response from Manager on 23 Dec 2019
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feedback has been shared with our entire team. We look forward to serving you once again on your next visit. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good location for Patana School events where there are a number of sport, art, culture events are held for many international school around this region.
Stayed 2 nights in Dec 2019
Response from Manager on 14 Dec 2019
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feedback has been shared with our entire team. We look forward to serving you once again on your next visit. Regards,

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Manager on 23 Aug 2019
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Regards,

8/10 Good

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
The hotel itself was very beautiful. The rooms were big, spacious and very clean. The pool area was also awesome. Only small downside is that it’s very far from the airport (around 45 without traffic) but the traffic was very bad (2 hours with traffic) so just give yourself more time when heading to the airport
Stayed 1 night in May 2019
Response from Manager on 24 Jun 2019
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was just the right size for our family of 5. I was sad the spa was closed on Monday but everyone deserves a day off. Will stay again someday and plan accordingly for spa.
Stayed 3 nights in Jan 2019
Response from Manager on 17 Jan 2019
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Regards,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel as depicted was fine but navigating the soi up to the main road meant a trek through water. The only access in and out is through this flooded soi. It rained on night one which flooded the soi in 9 inches of water and it was still flooded when I left on day eight without further rain. I think avoid this hotel unless travelling by car. Also very few facilities around the area. I moved closer to central bangkok
Stayed 7 nights in Dec 2018
Response from Manager on 6 Jan 2019
Dear Value Guest, Thank you for taking the time to share your feedback, although I am sorry to read that we did not fully meet your expectations. Please accept my apologies for the shortcomings during your stay, and we have noted the concerns about your stay. Rest assured, we will make a sincere attempt to improve on the mentioned comments, I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed We look forward to serving you once again on your next visit. Regards,

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location very spacious and very welcoming
Stayed 2 nights in Dec 2018
Response from Manager on 13 Dec 2018
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Regards,

6/10 Okay

Jack

an average self-service apartment hotel
Lasalle Suites & Spa Hotel is more like a self-service apartment hotel (but doesn't equip with dish, fork, knife...etc), so you won't be able to cook even it comes with the stove. It takes 2~3 minutes walking distance to the convenient store (but be careful, you need to cross the road), 5 minutes away from the Pizza Company. 4 minutes away from the Take 9, a Japanese resturant. It's a quiet apartment hotel for the whole family which comes with tennis course, basketball court, and swimming pool..., but a distance away from shopping district & dining... The staffs are friendly and helpful...
Stayed 5 nights in Nov 2018
Response from Manager on 21 Nov 2018
Dear Mr. Jack, Thank you for taking the time to share your feedback, a although I am sorry to read that we did not fully meet your expectations. Please be advised that our room is not provided cooking utensils for a short stay guest but you can request plate, bowl,spoon, fork and knife at the front desk anytime. I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. If you should have any queries please do not hesitate to contact us at all times. Regards,

8/10 Good

Jo, Seattle

Liked: Cleanliness, staff & service, room comfort
Spacious room. But aunts were attacking it. However, anywhere in Asia will have some sort of a bug.
Stayed 4 nights in Oct 2018
Response from Manager on 5 Nov 2018
Dear Valued Guest, It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Please accept my apologies for the shortcomings during your stay, and we have noted the concerns about your stay. Rest assured, we will make a sincere attempt to improve on the mentioned comments, though I am glad to note that you have left with a positive impression of our hotel and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team and our hotel. We look forward to welcoming you back to Lasalle Suites & Spa Hotel! Regards,

8/10 Good

Estacie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable.
Peace and quiet kind of hotel. Recommended for people who wants seat back and relax from the city to the city..
Stayed 3 nights in Oct 2018
Response from Manager on 22 Oct 2018
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in the hotel. The staff were helpful and the facilities were clean.
Stayed 5 nights in Jun 2018
Response from Manager on 26 Jun 2018
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Best regards,

4/10 Poor

Scott

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Don't go by the photos
This hotel was NOT what it looked like in the pictures. It was basically like a dumpy little apartment with too many stains to count. The staff was very friendly and the pool and other areas were nice but the room was terrible. We had to switch rooms also because the first one had a huge air conditioner leak. Just not what we expected at all!
Stayed 3 nights in Jun 2018
Response from Manager on 25 Jun 2018
Dear Guest, Thank you for taking the time to share your feedback, although I am sorry to read that we did not fully meet your expectations. I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. Please do contact us so that we can make you feel better regarding you stay with us. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
New experience
Average, saw one roach in the bathroom, but from that the rooms were large and spacious, comfortable
Stayed 1 night in Mar 2018
Response from Manager on 25 Mar 2018
Dear Valued Guest, It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Please accept my apologies for the shortcomings during your stay, and we have noted the concerns about your stay. Rest assured, we will make a sincere attempt to improve on the mentioned comments, though I am glad to note that you have left with a positive impression of our hotel and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team and our hotel. We look forward to welcoming you back to Lasalle Suites & Spa Hotel! Regards,

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
2 night stay
A lot of mosquito..nice receptionist. Room is big, walking distance to main road
Response from Manager on 27 Feb 2018
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Best regards,

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We enjoyed our stay. We were familiar with the area already and liked being away from the city a bit. The internet was not the best which concerned our teenage kids but it was fine and when we shared this problem they were very responsive. The room was huge and comfortable for our family of five. The pool was nice too. You have to pay 500 baht for cookware which was a surprise but we’ll worth it. I would stay again if I wanted to be in the area for an extended time again. We really enjoyed the market just 50 meters away as well.
Stayed 7 nights in Dec 2017
Response from Ong-ard on 9 Jan 2018
Dear Valued Guest, It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Thank you for taking the time to review us. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards, The Management Lasalle Suites & Spa Hotel

6/10 Okay

HK, HK

Liked: Cleanliness, staff & service, room comfort
Pleasant staff.
On line booking should leave remark via Expedia by phone if chk in later than 10 pm n before 7 am. If chk out within that period, inform counter beforehand. No phone call nor email can contact the hotel. Or else you may have to wander around. Take a taxi or Uber, or else you have to walk through a pool of water along Lasalle 33 which is a lane for two way cars n pedestrains. However it is silent, peaceful n relaxing to live with neibours who are common Thai people, keeping a harmonious and satisfying life.
Stayed 5 nights in Dec 2017
Response from Ong-ard on 21 Dec 2017
Dear Valued Guest, It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Please accept my apologies for the shortcomings during your stay, and we have noted the concerns about your stay. Rest assured, we will make a sincere attempt to improve on the mentioned comments, though I am glad to note that you have left with a positive impression of our hotel and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team and our hotel. We look forward to welcoming you back to Lasalle Suites and Spa Hotel! Regards, Management

6/10 Okay

ANTOINE

Liked: Staff & service, room comfort
Remote, friendly & simple, large rooms
Very large rooms, pretty quiet (must be as it is completely out of the way), friendly staff with limited English. A bit dated and run down (despite being not so old) but rather clean and neat in the room. Go there only if you like massage (didn't try) and primarily because shuttle service to close by BITEC.
Stayed 1 night in Nov 2017
Dear Valued Guest, Thank you for sharing your experience, we are pleased to know that you has wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Best regards, Management

8/10 Good

Lloyd & Merran, Sunshine Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we wanted
We were in Bangkok for a Rugby 10s tournament being held at a local school 10 minutes walking distance from this resort so, this was ideal for us. All facilities were good and the staff were excellent. couldn't ask for better for the cost. Also, really no where in Bangkok costs you more than 250 baht ($10AU) to get to by taxi and the staff were happy to get taxis for you so ...... all was great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
convenient location
we chose this hotel as was close to the business we were visiting In Bangna Trad The reception staff were very helpful and the Breakfast ladies very pleasant and produced very tasty local fare The room was very spacious and was more a 1 bedroom apartment a wee bit dated but not unpleasant The pool area is a gem and the massage area was also good I would certainly return

10/10 Excellent

Brendon , Sydney. Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff.
Excellent staff. From the receptionist, Ellie, to the house maids and security men, their friendly smiles and helpful nature made my stay a most pleasant experience. I stayed for 14 days and I was made to feel most welcome. For me, the hotel was well suited. A 5 minute stroll will take you to the fresh food markets and a 7/11. There is another fresh food market about 8 minutes further away. The food at both these markets was very good and so cheap. There is a Tesco/Lotus store about 10 minutes away. Plenty of taxis and motorcycles to take you anywhere you want to go. The swimming pool is perfect for a good swim or to just relax in the deck chairs. The rooms are very big and well appointed. I think the hotel represented as good value for money. Stay there, relax, enjoy yourself. I will definitely be back here soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for Conference Visit (BITEC)
Excellent, friendly reception. Would stay here again if visiting conference centre.

8/10 Good

Mary, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than anticipated..
After reading all the reviews we were quite apprehensive about our stay at this hotel. We arrived in Bangkok and had ordered a taxi to pick us up and take us to the hotel (always do this as the lines are crazy when waiting for taxis and there were 5 of us so it would have taken a while too). It took about 25-30 minutes from the airport to the hotel. When we got there we checked in and told where to find our rooms - we also got a complimentary upgrade; whoop! We went up and the apartments were lovely. It was very big and had 2 balconies, kitchen with a fridge full of bottled water and a lot of towels. We had 3 bedrooms between the 5 of us and our 2nd balcony overlooked the pool. Breakfast consisted of eggs, toast and sausages, noodles or cereal - which was more variety than people stated in previous reviews so we were thankful for that. The spa was not in action for the duration of our stay and we never saw it so I assume it was still being refurbished. The TV/Games/Gym room was a nice place to relax in but we couldn't get the TV to work.. It was nice to sit in though and watch the rain or read a book. We were pleased with this hotel as it offered good value for money, a lot of space and the staff were really friendly and helpful throughout our whole stay asking us if we needed taxis booking and giving us advice on things to do and where to go.

4/10 Poor

Luc, LS

Liked: Cleanliness
Disliked: Staff & service, room comfort
Hard mattress and more apartment then hotel
Spa closed Sat and Sun when we had free time. Nobody at desk evening until 9am. but other then that, clean room and nice pool. Beakfast need more variety.

8/10 Good

Frances, Beijing/UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great value for money!
For the cost of this hotel, it is incredible value for money. I needed to be based on Sukhumvit 105, so the location was perfect for me. The hotel is simple, but very clean, a nice sized apartment and a lovely swimming pool. There's also wifi. So really what more could you ask for at this price. There was no-one there other than a guard to welcome you and take you to your room after 6pm. Thankfully along the main street, there are simple but delicious places to eat. I would stay there again and it (as I've said many times) is incredible value for money.

4/10 Poor

gene, san francisco, CA

Disliked: Staff & service, property conditions & facilities
misleading listing: not close 2 airport/no shuttle
This spot looks great on hotels.com and the listing here was decent but man it was different in person. Granted it's under construction but the room had a musty smell to it and it felt more like an apartment dorm than anything else. Not convenient to the airport either, and there is no shuttle although everything they have online says they do. About 30-minutes from the airport and I think the 7/8km distance from the airport was misleading too as I checked the cab meter and it was actually more like 25km+. Wasn't the worst but definitely not what was expected.

10/10 Excellent

Charles, Newmarket, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your own apartment at hotel costs. Great.
Stayed here for one night when I first got to bangkok before going into hostels. It was nice, I thought it was a standard hotel room but it was more of an apartment, it had a separate living room, bedroom, bathroom, kitchen and little balcony over looking the pool. The pool was nice as I arrived on a really hot day after a flight it was nice to relax. For what it costs and you get your own apartment it is amazing value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap rates, comfort room, friendly stuff.
Cheap rates, comfort room, friendly stuff.

8/10 Good

lai yuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from The Management on 10 Aug 2023
Dear Lai Yuk,Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feedback has been shared with our entire team. We look forward to serving you once again on your next visit.Best regards,

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
夠清靜而且床鋪也很舒適，但浴缸水會外滲導致滿地濕滑。早餐款式有待改善，雖然有3款但只係煎蛋或炒蛋之分，如果有湯粉會更好
Stayed 3 nights in Jan 2020
Response from Manager on 3 Feb 2020
Dear Valued Guest, It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Please accept my apologies for the shortcomings during your stay, and we have noted the concerns about your stay. Rest assured, we will make a sincere attempt to improve on the mentioned comments, though I am glad to note that you have left with a positive impression of our hotel and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team and our hotel. We look forward to welcoming you back to Lasalle Suites & Spa Hotel! Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Preis-Leistung Verhältnis, Suiten in verschiedenen Größen
Stayed 9 nights in Jan 2020
Response from Manager on 17 Jan 2020
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feedback has been shared with our entire team. We look forward to serving you once again on your next visit. Regards,

4/10 Poor

Hokshing

Travelled with group
位置有點遠
Stayed 2 nights in Dec 2019
Response from Manager on 24 Jan 2020
Dear Valued Guest Thank you for taking the time to share your feedback, although I am sorry to read that we did not fully meet your expectations. Yes, our location is far away from the city about 30 minutes by car but we provide a complimentary shuttle service to BTS Bearing Station which is very convenient. Regards,

10/10 Excellent

JACQUES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Manager on 3 Oct 2019
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feedback has been shared with our entire team. We look forward to serving you once again on your next visit. Regards,

8/10 Good

SUNGWOOK

Liked: Staff & service
Stayed 5 nights in Sep 2019
Response from Manager on 19 Sept 2019
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Regards,

10/10 Excellent

SUNGWOOK

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2019
Response from Manager on 19 Sept 2019
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Regards,

10/10 Excellent

kimyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주좋았음
대부분이 다좋음 바로앞 새로 건물이 완공되서 좋은식당이용 가능. 수영장도 좋고 깨끗함. 직원서비스 친절. 단점은 주요관광지에서 약간 떨어저있으나 택시로 이동가능
Stayed 4 nights in Aug 2019
Response from Manager on 5 Sept 2019
Dear Valued Guest, It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Thank you for taking the time to review us. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards,

6/10 Okay

Verified traveller

Travelled with family and small children
Pool ok, personal freundlich. Aber nicht immer sofort zu finden Frühstück überteuert, öohnt sich nicjt
Stayed 2 nights in Jul 2019
Response from Manager on 24 Jul 2019
Dear Value Guests, Thank you for taking the time to share your feedback, although I am sorry to read that we did not fully meet your expectations. Please accept my apologies for the shortcomings during your stay, and we have noted the concerns about your stay. Rest assured, we will make a sincere attempt to improve on the mentioned comments, though I am glad to note that you have left with a positive impression of our hotel and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team and our hotel. Regards,

6/10 Okay

Verified traveller

Disliked: Staff & service
De SPA solo tiene el nombre
El personal del hotel es amable. El buffet de desayuno bastante normalito tirando a pobre, no tenían ni un solo yogur ninguno de los días, nada de queso ni embutido (pavo, jamon york...). Algo que me sorprendio bastante despues de ver las fotos del hotel y elegirlo en parte porque anuncian a bombo y platillo el spa es que si lo tienen desde luego NO esta abierto, ni spa ni masajes, cuando pregunté me dijeron que A futuro... que de momento no ofrecen estos servicios, asi que me pareció un engaño la verdad.
Stayed 4 nights in Jun 2019
Response from Manager on 26 Jun 2019
Dear Valued Guest, It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Please accept my apologies for the shortcomings during your stay, and we have noted the concerns about your stay. Rest assured, we will make a sincere attempt to improve on the mentioned comments, Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team and our hotel. Moreover, about the spa service, we did inform on the Expedia.com's website that our spa is temporarily closed until October 31, 2019. We look forward to welcoming you back to Lasalle Suites & Spa Hotel! Regards,

8/10 Good

Siu shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Manager on 22 May 2019
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit.

8/10 Good

Ingornrarin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Manager on 7 Mar 2019
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feedback has been shared with our entire team. We look forward to serving you once again on your next visit. Best regards,

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supergod service
Var godt tilfreds med hotellets standard. Enestående god service og dejlige værelser. God pool og tæt på lufthavnen
Stayed 4 nights in Feb 2019
Response from Manager on 17 Feb 2019
Dear Valued Guest, It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Thank you for taking the time to review us. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards,

10/10 Excellent

오정

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
동네도 한가로이 조용하고 좋았고 수영장또한 여유있게 시간 보내기 좋았습니다. 다시 가도 또 그 호텔에 머물고 싶네요. 참.. 호텔 근처에 맛있는 태국식 샤브샤브집이 있는데 그 집도 인상적이었어요.
Stayed 6 nights in Jan 2019
Response from Manager on 24 Jan 2019
Dear Valued Guest, It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Thank you for taking the time to review us on Expedia. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards,

10/10 Excellent

오정

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
동네도 한가로이 조용하고 좋았고 수영장또한 여유있게 시간 보내기 좋았습니다. 아시 가도 또 그 호텔에 머물고 싶네요.
Stayed 1 night in Jan 2019
Response from Manager on 24 Jan 2019
Dear Valued Guest, It was a pleasure to have you stay at The Lasalle Suites & Spa Hotel recently. Thank you for taking the time to review us on Expedia. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards,