Outdoor pool, pool loungers

Reviews of Oakwood Residence Sukhumvit 24 Bangkok

4 out of 5
Oakwood Residence Sukhumvit 24 Bangkok
15 Sukhumvit Soi 24, Khlong Toei, Bangkok, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 208 out of 532 reviews" "
Rating 8 - Good. 222 out of 532 reviews" "
Rating 6 - Okay. 71 out of 532 reviews" "
Rating 4 - Poor. 26 out of 532 reviews" "
Rating 2 - Terrible. 5 out of 532 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Stayed 3 nights in Mar 2024
Response from The Oakwood Residences Management Team on 17 Apr 2024
Dear Mr. Colin,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to leave us 5 out of 5 review score means a lot to us.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

10/10 Excellent

Doug

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from The Oakwood Residences Management Team on 15 Mar 2024
Dear Mr. Doug,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to leave us 5/5 review scores means a lot to us.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience as usual and comfortable stay.
Ms.Jib as usual made our trip very comfortable. Thanks Jib, once again from my wife and myself.
Stayed 2 nights in Jan 2024
Response from The Oakwood Residences Management Team on 2 Feb 2024
Dear Mr. Rahim,Thank you for taking the time to share your wonderful feedback about your recent stay with us. We are delighted to hear that Ms. Jib played a crucial role in making your trip comfortable and enjoyable.Our team takes great pride in delivering exceptional service. Your kind words will certainly be shared with her and the entire staff.We appreciate your continued trust and patronage. It was our pleasure to host you and your wife, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,

10/10 Excellent

Tung Yee

Stayed 1 night in Jan 2024
Response from The Oakwood Residences Management Team on 11 Jan 2024
Dear Mr. Tung Yee,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

8/10 Good

VIRGINIA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rspnnel
I would have given this hotel a Higher rating except for the front desk pOMI have a bad image to the hotel.
Stayed 6 nights in Dec 2023
Response from The Oakwood Residences Management Team on 12 Jan 2024
Dear Ms. Virginia,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are pleased to hear that you had an overall enjoyable experience at our hotel.We sincerely apologize for any inconvenience or negative impression caused by our staff. Your comments are valuable to us, and we would like to address this issue promptly. If you could provide more details about your experience or any specific concerns you encountered at the front desk, it would greatly assist us in improving our services.Our commitment is to ensure that every guest has a seamless and positive stay with us, and we take your feedback seriously. Please feel free to reach out to our management team directly so that we can further discuss your concerns and work towards a resolution.We appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
FRONT DESK Attitude awful
When you enter any hotel, the first interaction with the front desk is very important . We are a party of 9 . We got 2 two/bedrooms and 1 one-bedroom for 6 days. Originally we were booked for 5 days but we decided to add an additional day and hotel said we had to cancel original booking which we made 6 months ago and rebook at again at a higher rate, if we can get one. We then decided to do another booking just for the additional one day. On check in we asked for late check out on the departure date. They said we can stay until 2 and if we stayed over that time we have to oay 1/2 day rate. That was fine with us. Also, on the fifth day, we have to checkout and check-in without transferring rooms. That was fine with us. Next day, we are advised to checkout our room on the fifth day and we will have to transfer to another room. What is the logic of that? The most annoying thing is that Omi , the lady in the reception, also denies everything she said. She is a total lier. I don’t even know what position she holds. She does bit belong in the hospitality industry. My son left on day 5 and was asking if he can get a one-day refund ince it was still one month before the deaine for cancellation. Hotels.com was also trying to reach out to them. The Answer is No . I would to say on the bright side that the hotel is conveniently located, rooms are spacious and clean, chamber maid was friendly and accommodating. I was involved in the hospitality industy.
Stayed 6 nights in Dec 2023
Response from The Oakwood Residences Management Team on 13 Jan 2024
Dear Sir/Madam,Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your concerns have been brought to our attention, and we are actively investigating the issues raised with the team.We understand the importance of a seamless and enjoyable stay, and we regret that we fell short of your expectations. Rest assured, we are taking steps to address the issues you've highlighted and ensure a more consistent and positive experience for our guests.We appreciate your positive remarks regarding our location, spacious rooms, and friendly chambermaid. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future and provide a much-improved experience.Best regards,

2/10 Terrible

Hiroshi

Stayed 4 nights in Dec 2023
Response from The Oakwood Residences Management Team on 12 Jan 2024
Dear Hiroshi san,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 2/10 scores. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

4/10 Poor

Kenneth

Stayed 3 nights in Dec 2023
Response from The Oakwood Residences Management Team on 4 Jan 2024
Dear Mr. Kenneth,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 4/10 scores. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

6/10 Okay

Ong

Disliked: Cleanliness, property conditions & facilities
Stern staff and whole property maybe old, the room, public areas are poorly maintained which made the property even older. Aircon was noisy and water pipes sounds can affect one’s sleep
Stayed 5 nights in Dec 2023
Response from The Oakwood Residences Management Team on 3 Jan 2024
Dear Mr. Ong,Thank you for sharing your feedback. We apologize for the issues you encountered during your stay. Your comments are crucial, and we will address them promptly to improve our facilities. We appreciate your input and hope to welcome you back for a better experience.Best regards,

8/10 Good

Thian See

Stayed 3 nights in Dec 2023
Response from The Oakwood Residences Management Team on 31 Dec 2023
Dear Mr. Lee,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

2/10 Terrible

David Chi Sing

Stayed 1 night in Dec 2023
Response from The Oakwood Residences Management Team on 30 Dec 2023
Dear Mr. Wong,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Please know that we take your comments seriously and would welcome the opportunity to learn more about your stay so that we can address any concerns. Your satisfaction is important to us, and we hope to have the chance to restore your faith in our hotel.Please feel free to reach out to us directly so that we can discuss your experience in more detail. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely,

6/10 Okay

Christopher

Liked: Staff & service, room comfort
Noisy hotel
Good location. Noisy hotel, door banging during the night. Cockroach in shower.
Stayed 3 nights in Dec 2023
Response from The Oakwood Residences Management Team on 28 Dec 2023
Dear Mr. Christopher,Thank you for sharing your feedback. We apologize for the disturbances you experienced during your stay. Your feedback is invaluable to us as it helps us identify areas for improvement. We would like to assure you that your concerns have been shared with our housekeeping and maintenance teams, and we are taking the necessary steps to prevent similar incidents from happening again.Once again, thank you for bringing these matters to our attention. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Best regards,

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Hotel
Very Quiet.
Stayed 4 nights in Dec 2023
Response from The Oakwood Residences Management Team on 14 Dec 2023
Dear Mr. Christopher,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from The Oakwood Residences Management Team on 14 Dec 2023
Dear Sir/Madam,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from The Oakwood Residences Management Team on 6 Dec 2023
Dear Sir/Madam,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay. Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

10/10 Excellent

taeheon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from The Oakwood Residences Management Team on 6 Dec 2023
Dear Mr. Taeheon,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay. Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

6/10 Okay

Kean

Stayed 1 night in Nov 2023
Response from The Oakwood Residences Management Team on 20 Dec 2023
Dear Mr. Kean,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 3/5 scores. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

8/10 Good

akira

Stayed 15 nights in Nov 2023
Response from The Oakwood Residences Management Team on 20 Dec 2023
Mr. Akira,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

6/10 Okay

Henry Ting Lup, Jardines Lookout

Liked: Cleanliness, staff & service
Property is a bit aged and seriously needing some maintenance and upgrade. Shower is not working properly. Hot water at shower is not stable. Furniture is wearing off. Glasses are not clean. Staff is however, very friendly and courteous.
Stayed 4 nights in Nov 2023
Response from The Oakwood Residences Management Team on 27 Nov 2023
Dear Mr. Henry,Thank you for sharing your feedback with us. We appreciate your observations and apologize for any inconvenience caused by the maintenance issues you encountered. Your concerns have been noted, and we are actively working on addressing them to enhance the overall experience for our guests. We're pleased to hear that you found our staff to be friendly and courteous. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future with improvements in place.Best regards,

10/10 Excellent

ArdyPeter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Residence Lounge is good. Would be better if fresh milk could be provided for the coffee machine.
Stayed 3 nights in Nov 2023
Response from The Oakwood Residences Management Team on 23 Nov 2023
Dear Mr. Ardy,Thank you for taking the time to share your thoughts on Residence Lounge. We truly appreciate your feedback as it helps us continually improve our services.We would like to inform you that we have always provided fresh milk in the fridge near the coffee machine. We apologize for any oversight in communication, and we appreciate your suggestion. If there's anything specific you'd like to see improved or any additional amenities you'd like, please feel free to let us know.We value your patronage and strive to ensure your experience at Residence Lounge is comfortable and enjoyable. Should you have any further questions or concerns, please don't hesitate to reach out.Thank you once again for choosing Oakwood Residence Sukhumvit 24 Bangkok. We look forward to serving you in the future.Best regards,

6/10 Okay

TAKAYUKI

Business traveller
Service quality,a little unsatisfied
In the room there are not laundry machine,slipper and lazor. In this hotel there are not laundry machines for the guests of hotel.Laundry service fee is so high if you request that garments should be returned in same day.because requested garments are returned on next day in normal service,
Stayed 4 nights in Nov 2023
Response from The Oakwood Residences Management Team on 20 Nov 2023
Dear Mr. Takayumi,Thank you for sharing your experience. We apologize for any inconvenience you faced. Kindly note that washing machines are available for Studio Deluxe type and above, and slipper and razor amenities can be provided on request. We regret the lack of these items in your room and understand your concern regarding laundry service fees. Your feedback is valuable, and we will address these issues to enhance our services. We hope to have the opportunity to improve your experience in the future.Best regards,

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome value
Stayed 1 night in Nov 2023
Response from The Oakwood Residences Management Team on 8 Nov 2023
Dear Mr. Ian,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Kenji

Stayed 1 night in Oct 2023
Response from The Oakwood Residences Management Team on 13 Nov 2023
Dear Mr. Kenji,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from The Oakwood Residences Management Team on 24 Oct 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

8/10 Good

King Yau Metheus

Stayed 6 nights in Oct 2023
Response from The Oakwood Residences Management Team on 20 Oct 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

8/10 Good

Chwee Lan

Stayed 7 nights in Oct 2023
Response from The Oakwood Residences Management Team on 28 Oct 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Michelle

Stayed 1 night in Sep 2023
Response from The Oakwood Residences Management Team on 16 Oct 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

8/10 Good

Katsunori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My room was noisy due to air-condition machine outside.
Stayed 4 nights in Sep 2023
Response from The Oakwood Residences Management Team on 28 Sept 2023
Dear Mr. Katsunori, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced due to the noise from the air compressor.Please accept our deepest apologies for any disruption this may have caused to your comfort and overall experience. We understand how crucial a peaceful and restful environment is for our guests, and we take your comments very seriously.Rest assured that we have immediately taken steps to investigate and rectify the issue with the air compressor in the room you stayed in. Our maintenance team has been alerted, and they are working diligently to ensure that such disturbances do not occur in the future.We greatly appreciate your feedback as it helps us to continuously improve our services and provide a better experience for our guests. If your travels bring you back to our area, we would be honored to have another opportunity to host you and ensure you have a more enjoyable stay.Once again, we apologize for any inconvenience, and we thank you for choosing to stay with us.Sincerely,

10/10 Excellent

TAKESHI

Stayed 5 nights in Sep 2023
Response from The Oakwood Residences Management Team on 28 Sept 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

6/10 Okay

CHENG CHIEH

Stayed 6 nights in Sep 2023
Response from The Oakwood Residences Management Team on 19 Sept 2023
I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 6/10 scores. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

10/10 Excellent

TOSHIAKI

Stayed 1 night in Sep 2023
Response from The Oakwood Residences Management Team on 19 Sept 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice environment
Great place to stay, location is excellent. Near to major shopping centres and BTS station. Highly recommended
Stayed 1 night in Sep 2023
Response from The Oakwood Residences Management Team on 13 Sept 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

10/10 Excellent

MINHYEOK

Stayed 2 nights in Sep 2023
Response from The Oakwood Residences Management Team on 11 Sept 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Yuta

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from The Oakwood Residences Management Team on 4 Sept 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception check in and service excellent. Simon
Stayed 2 nights in Aug 2023
Response from The Oakwood Residences Management Team on 4 Sept 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

10/10 Excellent

HOCK ENG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient What I don't like is the traffic, it is narrow and jam when you go and return due to small lane with heavy traffic.
Stayed 4 nights in Aug 2023
Response from The Oakwood Residences Management Team on 29 Aug 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

6/10 Okay

R W

Stayed 8 nights in Aug 2023
Response from The Oakwood Residences Management Team on 4 Sept 2023
I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 6/10 scores. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

8/10 Good

Naoaki

Liked: Property conditions & facilities
Breakfast hall service was less than expected
Stayed 2 nights in Aug 2023
Response from The Oakwood Residences Management Team on 4 Sept 2023
I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.We apologize for not being able to meet your expectations, as far as the breakfast service was concerned. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

10/10 Excellent

Per Hugo

Stayed 3 nights in Aug 2023
Response from The Oakwood Residences Management Team on 29 Aug 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

10/10 Excellent

Niclas

Stayed 4 nights in Aug 2023
Response from The Oakwood Residences Management Team on 29 Aug 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

10/10 Excellent

Nedup

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Sukhumvit!
We stayed at the Oakwood Residences in Sukhumvit and were very pleased with our stay. The hotel is very well located and within a short 5 minute walk to the Phrom Pong BTS with a 7Eleven even closer. The rooms are big and it helps that there is a washing machine and kitchenette in there as well. They were comfortable and well furnished. Breakfast was quite basic in terms of choice but whatever was offered was very good. The pool is quite small so I did not use it at all. The best part to the hotel are the friendly, pleasing and efficient staff who are ever ready to help and full of smiles. Thank you, we will be back!
Stayed 4 nights in Aug 2023
Response from The Oakwood Residences Management Team on 11 Aug 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Suwalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and helpful staff
Stayed 1 night in Jul 2023
Response from The Oakwood Residences Management Team on 11 Aug 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

6/10 Okay

Laesu

Stayed 4 nights in Jul 2023
Response from The Oakwood Residences Management Team on 27 Jul 2023
I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 6/10 Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

10/10 Excellent

Tee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great and convenient location.
Stayed 4 nights in Jul 2023
Response from The Oakwood Residences Management Team on 27 Jul 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

4/10 Poor

Chia Kwok

Stayed 7 nights in Jul 2023
Response from The Oakwood Residences Management Team on 13 Aug 2023
I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 2/5 scores. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rooms
The hotel was amazing, and the staff were professional. I had no problems communicating in English with the staff as they were able to answer all my questions. The hotel room itself was superb. The AC was cold and the showers had hot water with good pressure. My room was large and spacious. I will stay here again!
Stayed 4 nights in Jun 2023
Response from The Oakwood Residences Management Team on 21 Jul 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

8/10 Good

JIMIN

Stayed 1 night in Jul 2023
Response from The Oakwood Residences Management Team on 22 Jul 2023
OTA TemplateThank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

10/10 Excellent

Taewon

Stayed 4 nights in Jun 2023
Response from The Oakwood Residences Management Team on 6 Jul 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

10/10 Excellent

Anulak

Stayed 1 night in Jun 2023
Response from The Oakwood Residences Management Team on 19 Jun 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

10/10 Excellent

HIROHISA

Stayed 4 nights in Jun 2023
Response from The Oakwood Residences Management Team on 15 Jun 2023
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,