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Reviews of Secret Service Bed and Breakfast Hotel - Hostel

2 out of 5
Secret Service Bed and Breakfast Hotel - Hostel
113/1 Tanee Road, Talat yot, Phranakhon, Bangkok

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 49 reviews" "
Rating 8 - Good. 15 out of 49 reviews" "
Rating 6 - Okay. 13 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 6 out of 49 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

7.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Rupert

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not for older people. No elevator.
Stayed 3 nights in Apr 2023

6/10 Okay

Ezra, Kuala lumpur, MY

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Room: The Fantastic Four Pax: 4 Experience: 1. The receptionists were not friendly and professional. a. The receptionist (female) was quite annoyed that all four of us check-in at different time due to different flights. b. The receptionist (male) was not attentive. As there is only 1 key to the room, we would leave our key at the reception before we go out. However, there were 2 incidents where he told us the key was not with him and we thought that we lost the key, only to find out the next morning that the key was at the reception all the time. 2. Other than that, everything was good. :)
Stayed 4 nights in Apr 2019

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort & Location
Great location near Khao San Road, but away from the late night noise if you want to get some sleep! Friendly, helpful staff, and comfy beds.
Stayed 1 night in Aug 2018
Response from The Secret Service on 30 Oct 2018
Thank you :)

6/10 Okay

Verified traveller

Disliked: Room comfort
Room had no window
I got the sidekick room, it had no window. I wish I had known before the room didnt have a window. Couldn't really breath.
Stayed 7 nights in Jan 2018
Response from Born on 7 Feb 2018
I apologize from deep;y in my heart for any inconvenience that make you feel uncomfortable and Thank you very much for taking the time to review our property. And letting us know about your recent experience with The Secret Service Bed And Breakfast , Sorry and Thank You

6/10 Okay

jani, Slovenia

One night stay
Hmmmm. Good location especially for first time visitors of Bangkok. Near Khao san road and Rambutri. For this price range you couldn’t expect too much. We booked 2 family rooms in advance and telephoned to the hotel about late check out. They explained No problem if you pay 100 bhat for one hour. We agreed. Next day receptionist asked me if we coud check out at 12.00 because they have booking. They probably get booked overnight and kicked us out. However they let us leave our belongings there at reception and we coud take a shower before leaving BKK to Europe. Overall quite ok. This is Thailand
Stayed 1 night in Nov 2017
Response from paul on 8 Nov 2017
Thank you very much for taking the time to review our property. And letting us know about your recent experience with The Secret Service Bed And Breakfast And appreciate you taking time to share your concerns. I apologize from deeply in my heart and we will improved to be better than before. Sincerely Yours Monton

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice quaint hotel in a great location
In great location near Khaosan Road for a good price. Stayed in sidekick room with two single beds on same floor as reception. Room was clean and perfect for what I was looking for. I didn't spend too much time in the room so the size was not an issue. I wanted a place near Khaosan Road. It was a about a block away. The hotel staff was also very accommodating when I needed to extend my stay an extra night. They also arrange transportation to the airport. The room had an AC unit and a small TV.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay perfect location
Had a fab stay here, location was perfect room was clean, aircon and wifi both included couldn't fault it.

2/10 Terrible

Lizzie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a happy customer
After a 16 hour trip we were looking forward to our stay here. We arrived and were told that they had double booked us. They said they'd booked another hotel down the road for us which they brought us to. It was terrible - dirty, noisy, unsafe, completely different standard to what we had wanted. It was so late that we had to take it. Not happy with the experience. To make it worse I followed up with an email the next day and they have still not bothered getting back to us. So I can't report on the actual hotel but our treatment and replacement was not to an acceptable standard.

8/10 Good

Joel, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Upon check-in, we were given the wrong type of room when we clearly booked the larger one. After my inquiry, they claimed that the agent booking for them had made a mistake and added that there were no more larger rooms available for the rest of my stay. The staff was kind enough to shift us to the largest "smaller room" and mentioned that she will refund the money at the end of my stay as she will only be charging me for the smaller room.

10/10 Excellent

Gregor, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab fab fab!!
Great B&B - excellent location in the heard of Koh San Road. Staff were great, they let us is the shower in the evening after we'd checked out, and looked after our bags all day to allow us to still enjoy our last few hours in Bangkok.

10/10 Excellent

julie, l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
More than what we expected, very clean and modern looking with a nice bathroom

10/10 Excellent

daphne, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and overall excellent
just off the noisy koa san rd, 2 min away, but very quiet. very cool decor, my teen kids loved it. the staff are nice and helpfull. the room could be cleaner but we hardly spent time in the room so we didn't realy care...i stayed with my 3 kids in a 4 bed room, 2 bunk beds, when my husband came we took one more double room. next time in bangkok we will stay there again

8/10 Good

Brandon, San Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location - Theme is a bit tacky
Loved the location, for enough away but very closer to Khao San. Its also across the street froma fantastic Thai Muslim restaurant (find Mark Wiens video on YouTube).

8/10 Good

Kelly, Brisbane, Australia

Liked: Cleanliness
Hidden gem with nightlife
I stayed 2 nights at this hotel. Granted I have been to Bangkok before and stayed further out of Khao San Road, however it is very close to the grand palace and other popular monuments. For that it is great. The hotel itself is fairly clean. I did have a bad smell coming from one of the drains in the bathroom. Booked a sidekick room. It had very small windows that looked out onto someone else's house but you don't come to this area to stay in the room. For the price and location it is a fantastic place for a short stay.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Themed Hotel located in the Heart of Bangkok
A great place extremely close to Khaosan road in the heart of Bangkok on a quiet street. Great themed hotel with all the amenities required and all for a very reasonable price. Staff were friendly and helpful, the location is perfect and a cool theme made it fun. I would definitely recommend this place to anyone who wants to stay near Khaosan Road and it is definitely great value for money.

8/10 Good

Andres, Chile

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place to stay
Cool place to stay. Room was too small.

6/10 Okay

Juuso

Travelled with partner
Disliked: Amenities
Cheap and about worth the price. Bed was hard as a rock.
Stayed 1 night in Mar 2024

2/10 Terrible

Alexander

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Schlechter service weil rezeption nie besetzt und wenig hilfbereit
Stayed 2 nights in Nov 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
コミュニケーションがちょっと、、、
チェックインが21時前であったが、フロントのある2階のドアが閉まっており、連絡先を書いた貼紙に電話するも、相手方が電話して来た意味をキャッチするのに、相当説明に時間を要した事、及び翌朝同じスタッフに道を尋ねるも、地理にも明るくなく結局、ホテル出入りのクリーニング屋のスタッフが教えてくれた事がマイナス点。
Stayed 1 night in Aug 2022

8/10 Good

ROBERTO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

fernando man

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicacion
Muy buena locacion para hacer templos y palacio real caminando y pegado a zonas de boliches y bares..
Stayed 3 nights in Nov 2017
Thank you for choose The Secret Service , we hope you have a good experince with us Thank You

8/10 Good

Angkana

Liked: Cleanliness, room comfort
เป็นที่พักเดินทางไปที่อื่นๆง่าย
ห้องพักชั้นเดียวกับlobbyกลิ่นแรงถ้าเทียบกับที่เคยพักชั้น2นอกนั้นค่อนข้างพอใจ
Stayed 2 nights in Nov 2017
ขอบคุณที่ใช้บริการ The Secret Service นะครับ ทางเราได้ดำเนินการปรับปรุงและแก้ไขในส่วนที่ลูกค้ากล่าวมาเรียบร้อยแล้วคัรบ และหวังเป็ฯอย่างยิ่งว่า จะได้รับการอุปการะคุณจากลูกค้าในอีกเร็ววันนะครับ ขอบคุณครับ

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A fuir
Nous avons loué la chambre à 30€. C'était un cagibi. La propreté n'était pas faite (toiles d'araignées, cheveux au sol, ...) et une odeur d'égout se dégageait de la minuscule salle de bain. À côté de l'hôtel une boîte de nuit nous a empêché de dormir jusqu'à 2h du mat. Un cauchemar....
Response from Monton on 1 Dec 2017
Thank you very much for taking the time to review our property. And letting us know about your recent experience with The Secret Service Bed And Breakfast . Please accept my apologize from deeply in my heart to give you an unexpactable experience to you. Now we pay more attention about the smell from water's drain and solved the problem already. The next step we will improved to be better than before. Thank you to make The Secret Service as your choice ,Sincerely Yours Monton

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
very central and very friendly personnel. But loud bass from nearby club until 4 am. one should get earplugs

8/10 Good

Joshua, Köln, NRW

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
gute Lage, passables Hotel
Direkt an der Kao San Road. Für Backpacker zu zweit optimal (2 Bett Zimmer) Schöne Roof-Top-Terasse Keine Fenster Direkt an einem Technoclub (laut) Dreckige Bettwäsche Große Räume, vergleichsweise weiche Matratzen Preis für Bangkok ok - im Rest vom Land bekommt man bereits für einen Bruchteil des Preises deutlich mehr geboten.

4/10 Poor

Cecile van den Hout

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi hotel
De ligging is ideaal alleen als je een lichte slaper bent kun je beter elders verblijven aangezien het naast een bar is. Hotel is leuk ingericht en goed onderhouden.

2/10 Terrible

Pavel

Disliked: Staff & service, room comfort
Nice hotel with techno music during night.
We (family of four) stayed just for one night. Hotel is small and clean in the centre of old Bangkok. The only problem is that we could not sleep until 5 AM, when the next door techno club finished the performance. Luckily our kids fell asleep before the music started. I am a fan of electronic music too but if you want to sleep during night just pick different hotel. Their bass speaker is quite powerful. We were told that the rooms on the other side of the corridor dont get as much noice, so you may be lucky. Also, they say you can buy breakfast but they were sold out when we stayed there.

2/10 Terrible

Hyun yong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
끄럼20000삐추쳔
꼰쎈트도 쩎꼬 옦쌍씨끄럽꼬 뿔편, 쵀앆

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

HYE RIM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
사진과는 너무나 다른 모습에 깜짝놀랐습니다. 더럽지는 않았으나 많은양의 벌레와 함께 이틀을 보냈습니다. 현지 관광지와의 접근성은 굉장히 좋으나 가격대비 청결함이 너무나 부족합니다.

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
굳굳
카오산 로드에 접근성이 너무 좋으면서도 시끄럽지 않고 주변에 먹을거리가 많았음. 리셉션에 영어를 잘하진 않지만 대부분의 단어는 알아들어서 큰 불편은 없었음. 에어컨이 소음이 심하긴 하지만 빵빵하고 침대도 튼튼해서 이용하는데 매우 만족함. 4명일행이라 4인실을 썼는데 객실내 욕실이 깨끗하고 물도 온수도 잘나옴.옥상에 루프트바가 있다는데 가보진 못함. 맞은편 브런치 가게에 땡모반도 맛있고 커피도 모두 드립으로 내려서 맛있음. 주변에 아침일찍부터하는 노점이나 식당이 많고 작은 로터리 근처라 툭툭타기도 편함.

6/10 Okay

David, Deutschland

Liked: Cleanliness, staff & service
Khao San Road
Übernachtungshotel zum feiern in der Khao San Road bestens geeignet.

4/10 Poor

JAKE, SEOUL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
짧게 지내기엔 좋은 곳
가격이나 직원 친절은 매우 좋습니다. 단, 창문이 없어 환기가 잘 안되고 침구류에서 곰팡이 냄새가 납니다. 커버를 새로 바꿔도 시트 자체에 눅눅한 냄새가 났습니다. 그 외에는 지내는데 불편함은 없었습니다.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Top für den Preis
Insider Tipp

6/10 Okay

Regis, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Un très bon hôtel pour un court séjour
Cet hôtel dispose d’une décoration particulièrement originale. Les chambres sont propres et fonctionnelles. Situé à quelques pas de KaoSan Road, L’hôtel est également à 50 m du point de départ des bus Lomprayah à destination des iles du sud comme Koh Tao ou Koh Samui. C’est un très bon choix pour un court séjour avant le départ ou au retour après un long trajet en bus.

6/10 Okay

Regis, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities
Un très bon hôtel pour un court séjour
Cet hôtel dispose d’une décoration particulièrement originale. Les chambres sont propres et fonctionnelles. Situé à quelques pas de KaoSan Road, L’hôtel est également à 50 m du point de départ des bus Lomprayah à destination des iles du sud comme Koh Tao ou Koh Samui. C’est un très bon choix pour un court séjour avant le départ ou au retour après un long trajet en bus.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein muss für James Bond Fans!
Wir haben hier unsere letzte Nacht in Bangkok verbracht. Hätten wir "The Scret Service" bloß früher entdeckt. Das Konzept zieht sich durch das gesamte Gebäude bis in die letzte Ecke. Einfach genial. 007 Fans werden hier auf ihre Kosten kommen. Das Zimmer war sehr sauber und hatte alles Nötige für Backpacker. Zudem war es extrem ruhig, obwohl es eine so genial Lage hat (Khao San ist nur zwei Minuten zu Fuß). Der Markt für die Einheimischen direkt vor der Tür. Zudem kann ich die rooftop Bar im 4. Stockwerk empfehlen. Das einzige was ich bereue ist, dass ich dieses Plätzchen in Bangkok nicht schon früher gefunden habe (ist halt very scret).

8/10 Good

Tingyu

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

워푸

Disliked: Room comfort
카오산 로드 인접한 잠깐 머무르기 좋은 곳
[장점] 카오산 로드와의 접근성 아주 좋음. 외부소음 때문에 잠 설칠 일 없음. 꼭대기층에 Bar 있음(모히토 맛남). [단점] 엘리베이터가 없어 캐리어를 들고 2-3층 계단을 올라가야 함. 이층침대에 난간이 없어 잘 때 무서움. 세면대가 너무 높아 옷이 잘 젖음. 방안에 창문 없음(화장실에 작은 창 하나 있음/ 방에 창이 없어 외부소음은 잘 차단됨) => 하루 이틀 잠만 자고 씻는 숙소로 딱 알맞음!
탁자와 옷걸이
이층침대
꼭대기층 Bar

8/10 Good

Renato, São paulo

Disliked: Cleanliness
Boa localização, limpeza a desejar
O hotel ficava muito bem localizado próximo às principais ruas noturnas de bangkok porém as camas possuíam lençóis sujos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Hotel mit guter Lage!
Das Hotel hat uns wirklich sehr gut gefallen, da es eine gute Lage hat uns wirklich sehr sauber ist. Außerdem ist das Personal wirklich nett und zuvorkommend! Abends ist es etwas laut, das haben wir aber nicht als störend empfunden, da wir ja explizit ein zentrales Hotel mit Bar- und Restaurant Nähe gesucht haben. Sehr zu empfehlen!

8/10 Good

KIM JEONGYEON, 안산

Liked: Cleanliness, staff & service, property conditions & facilities
더 시크릿 비엔비
콘센트가 하나만 침대안쪽에 있어서 좀불편했던거빼고는 괜찮았어요

6/10 Okay

강윤주, 한국

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
위치는 좋으나, 창문이 없는게 흠.
깔끔하고 세련된 느낌입니다. 하지만 창문이 하나도 없어서 환기가 안되니까 빨래를 몇개 널었을때 냄새가 나더라구요. 문이 뻑뻑해서 열기 좀 힘들고요. 하지만 위치도 좋고.. 카오산로드, 람부뜨리와 아주 가까워서 좋았어요. 가깝지만 시끄러움도 못느낄거리였구요. 대신 건물 안에서 들리는 소음은 전혀 방음이 안되었어요. 아침에 강제로 부지런해지는 느낌.ㅋ 조식은 바나나, 사과, 씨리얼, 우유, 달걀, 요거트, 만들어먹을수있는 샌드위치재료가 있어요. 하지만 타월을 매일 교체해주거나 청소를 해주는 서비스는 없더라구요. 태국에서는 대체로 그런가봐요? 다른나라에서는 이정도 숙소에서도 다 타월교체해주고 쓰레기통도 갈아주는데 그런걸 안하더라구요ㅜ

4/10 Poor

YOOJUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
별로
먼저 리셉션까지 올라가는데에 엘리베이터가 없음. 작은 방에 이층침대. 아주 좁음. 방이 작아서 에어컨틀면 금방 시원해지기는 하는데, 환기가 안돼서 금방 머리아파짐. 화장실에선 하수구냄새 올라옴. 끝쪽방 써서 와이파이 잘 안잡힘.핸드폰은 겨우겨우 연결되는데 노트북은 아예 신호를 못잡음. 3일 묵었는데 첫날 정돈되있던것 빼고 방청소를 해놓지않음. 둘쨋날 방청소에 대한 컴플레인을 걸었는데도 불구, 그 다음날도 해놓지 않은 상태로 있어서 다시 요청. 그제서야 청소하러 옴. 위치는 아주 좋음.카오산,람부뜨리가 바로 앞임.

6/10 Okay

Veijo, Lohja

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel

8/10 Good

승혜, 부산

Liked: Cleanliness, property conditions & facilities, room comfort
디자인이좋아요
화장실하수구냄새가올라오는거말고는 괜찮구요 화장실에실내화없어요 싱글베드 두개신청햇ㅅ는데 벙커베드줫어요 직원들영어많이못해요~ 물은하루에 베드숫자대로주구요~ 깨끗합니다. 다른편의용품이부족하네요 게스트하우스입니다. 위치는더할나위없이좋아요