Pro: Good location, direct connection to Airport Rail Link and BTS.
Mostly friendly staff, except for one big size woman front desk staff (see below).
Good breakfast. Nice lounge providing all day beverages and snacks.
Easy to find good and economic local food within walking distance.
Con: Not suitable for light sleepers. Booked a single room instead of cabin or bunk but poor sound insulation prohibited a proper sleep, esp. when other guests checking in/out at odd hours and/or packing their luggages late at night after their shopping, creating inevitable noise disturbances.
Water supply was suddenly cut on Sat night. Could not get a proper hot shower ard 11pm after getting drenched in the heavy downpour. When asked to front desk, that one particular big size woman (besides the short hair and another long hair ladies whom were both friendly) was obnoxiously rude by raising her voice as if it was wrong for the guest to ask when will the water be back since it was late in the night and was feeling exhausted and just wanted to get a warm shower and change out the drenched clothes and hit the sack. Saw her again during checkout but was again shown with her bad attitude without even smiling or saying thank you/goodbye. Terrible service attitude that brought the overall rating down, which would otherwise gotten a 4/5.