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"The hotel is very unique. Plants everywhere, feels like you walked in to a park. "

"Excellent staff at the front desk and in the breakfast hall. "

"Extraordinary setting, service and warm welcome. Founders remain deeply engaged and committed."

"Everything was clean and helpful staff."

"Excellent service! Nice buffet spread! Right beside a big mall."

"A step back in time, but with modern values . Phoenix seem to balance it perfectly. "

"Staff was attentive, shout out to Vallen, Awan, Vinka, Deborah"

"Clean, beautiful hotel. "

"Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city. "