We were quite unhappy with our stay at the Lilin and are taking the time to write the review so that others have more realistic expectations if booking in this area for the first time. When we arrived at the hotel, we were surprised to see that the person manning the check in desk did not acknowledge our arrival, offer to help us with our bags or initiate the check-in process. The vibe was unwelcoming from the start. From there, we were taken to our room, which did not have the level of privacy that we had anticipated from the photos on the hotels.com website and others pictures on the internet. Of note, all of the "villas" openly face a large courtyard, so there actually isn't much in the way of privacy, and the pools were not well kept, with sand & leaves in them. Within our room, we found hair on the floor and in the sink, and the bathroom shower was moldy.
We figured we should get over it, and walked to the beach, where we were promptly inundated with people selling things the second (really!) our feet hit the sand. The hotel did not discourage this whatsoever. Okay, so we thought we were just hangry after driving in from Ubud; the Lilin, however, doesn't actually have a restaurant and isn't walkable to any food options; instead, you can order delivery which takes an hour. We used that hour to figure out, via the slow internet connection, where else we could stay, and wound up at The Lovina instead, which was awesome.