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Reviews of Historic Lodge with Modern Amenities

Historic Lodge with Modern Amenities
Beech Mountain, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 49 reviews" "
Rating 8 - Good. 14 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

7.6/10

Cleanliness

Reviews

8/10 Good

Alex D.

Liked: Cleanliness
Big space
We had 4 families with 8 kids and never felt over crowded. Beds were comfortable, and seemed clean
Stayed 5 nights in Feb 2023
Response from VrboOwner on 1 Mar 2023
Thanks so much for sharing. We hope you will visit us again very soon.

2/10 Terrible

Edla C.

Disliked: Cleanliness
Filthy, unsecured home in a beautiful setting that was disappointing
We notified the rental company that we may have a late arrival so they provided an after hours number we could text, After a 14 hour drive, we arrived late that evening.. It was very dark, no ground lighting. There are drops at entry my mag lights were very helpful. I found the lower lever sliding glass door unlocked. I notified my daughter about the situation and that I was going search the entire house before they could enter. I was afraid of animals. I searched the home, I found empty beer cans and blankets on the floor in the game room. Now afraid someone was there. I found the home very dirty, the beds were disgusting, blood on pillows, body hair on the sheets . they looked as though just slept in. Bed blankets laying on the floor in the dirty closets next to the full vacuum cleaners not on the beds. Bathtub drain with hair, bugs in the kitchen cupboards, food in the garbage can, silverware. I notified the management asking for clean sheets an told them what we walked into. Their response was no one was on that could bring up clean sheets but would make things right first thing in the morning. There was no mention in the rules about washer and dryer on site, I did not bring laundry soap. I asked management if they could provide soap that night so I could start washing the beds and clean the house. I was told not their responsibility to provide cleaning supplies. We wiped down the naugahyde couches so my grandkids and daughter could sleep. Glad we brought extra towels for the hot tub and car blankets because that was all we had to sleep with. It was 10:50 am the next morning when I called the office asking when someone would be there. The rest of my family was coming. We were there for a family wedding. I spent all the first night washing everything with my dish soap and clorox clean up & continued cleaning the next day spent $150 supplies to clean the 2nd night. The hot tub was filled with leaves and water dirty. After seeing filthy home, I would not let anyone use it. I complained and sent 30 plus pictures to management that I took upon arrival. The pictures showed that this home has not been cleaned for very long time. I had to ask for a refund of cleaning fee and the night we could not sleep in the beds. I should be refunded for the time I spent cleaning that home and refund what I spent on cleaning supplies which I left for next poor soul that rents from Carolina Cabins. It was awful there. I feel bad for the owners of the home!
Stayed 4 nights in Oct 2022
Response from VrboOwner on 24 Nov 2022
Hi Elda, We deeply apologise for your first impression of the home. As we stated that night when you alerted us, the cleaning on the home was somehow missed. This was in a direct contradiction to our standards and policies. Unfortunately our cleaning staff had already left at that time of the evening. I do see where we responded the very next day as well as refunded heavily, and rightly so. A refund close to 50%. Again our apologies, please know your reservation and its issues was brought to the attention of ownership as well as the appropriate staff. Again our apologies.

10/10 Excellent

Mae W.

Liked: Cleanliness
Lovely Family Vacation
What a perfect time of the year to visit! The fall colors were stunning! The house was just right for our family of 9 adults and 3 kids -- there was plenty of space and fun things to do. We had a great time.
Stayed 4 nights in Oct 2022
Response from VrboOwner on 10 May 2023
Thank you so much for sharing. We are always thrilled to hear from our guest, especially when they have had a great time. Its our hope that we see you again soon!

10/10 Excellent

Susan C., Horseshoe Bay

Liked: Cleanliness
TreeHouse by the Creek
This cosy cabin nestled in the trees and located beside a creek is the perfect place to relax and breathe the cool mountain air. Great place for family and kids. Be sure to read about the history of the cabin and it’s contents. Will definitely return.
Stayed 4 nights in Aug 2022

10/10 Excellent

Madeline J.

Liked: Cleanliness
Wild life great View wonderful. Location good
Good experience!
Stayed 5 nights in Jun 2022

10/10 Excellent

Sam W.

Liked: Cleanliness
Great stay
Highly recommend
Stayed 3 nights in Oct 2021

10/10 Excellent

Robert D., Franklinton, NC

Liked: Cleanliness
Wonderful!
We needed a place for our family of 14 to vacation together and Majestic Mountain Haus delivered. There is plenty of room to gather and to separate. It is near enough to the attractions we are interested in, and it has all the necessary amenities. My only gripe has to do with the rental company’s fees. The property includes a hot tub, however no chemicals or instructionsare made available to the renter (as they are with other rentals). Instead, there is a $37.50 charge to have someone come take care of it, unless the water needs to be changed, then the fee is $100. Our visit was 9 days long. There is no question that the hot tub will need servicing several times during that duration. This should be included as part of the expected cost of doing business.
Stayed 9 nights in Oct 2021

8/10 Good

Andrew D.

Liked: Cleanliness
Vacay
Awesome house for our group of friends

8/10 Good

Mary Ann K.

Great location and really cool cabin
It is definitely a "cabin". The lay out is great and our kids really enjoyed. I agree with several other comments that it was not the cleanest place we've stayed. But it is a ski cabin. We left early to beat the bad weather back home. Unfortunately, we had rain most of the time that we were there.
Stayed 4 nights in Feb 2021

10/10 Excellent

Jimmy P.

Liked: Cleanliness
Great Ski Trip!
We had a great time at the Majestic Mountain Haus. Just a few things that I want to bring attention to. Some of the sheets and towels smelled like cigarette smoke. Behind the bedroom and bathroom doors were not cleaned. There was hair and dust. The lightbulbs need to be checked. One of the downstairs master had only one of three lamps that worked and the overhead light hardly lets off light. The front door deadbolt was easily opened by my 2 year old. I know not everyone that stays here will have kids but that was something that was scary for us. Again, we had a great time and it’s a great house. These are things that I would want to be pointed out to me as a VRBO owner.

6/10 Okay

Jesseca K.

Disliked: Cleanliness
Dirty and needing maintenance
First impression is great. Online content leaves you wondering what exactly to pack based on reviews without answer and no updates to content following any updates to the property. All the dishes were gross and needing cleaning. Towels were not placed in rooms and we finally found them still in the dryer. Floors have not been well cleaned in a very long time. There was a thick accumulation of dirt in corners and some bathrooms had hair in the showers from previous guests. Oven badly needs cleaning. Microwave door is falling and has trouble keeping contact. One of the dining chair seats is not secure and seriously injured my mom’s hand when she tried to scoot up to the table. On of the bar stools downstairs is unstable and unsafe. My husband went to sit in it and it fell over hitting my 1 year old. At a minimum the base needs to be tightened to properly secure. Floors are in terrible condition in the living area. There are several nails sticking up that stabbed some in the foot. In other places the wood is splintering and we had to remove splinters up to half an inch from other’s feet. It’s really a shame because the house was exactly what we needed and has a lot to offer but it’s not well maintained and led to a lot of injuries and frustration. We will definitely take another trip but not to this house.
Stayed 3 nights in Dec 2020
Response from VrboOwner on 11 Feb 2021
Thank you Jesseca for sending this invaluable feedback. We are so sorry that your experience failed to live up to your expectations. If you would care to discuss further please reach out to meat any time. Thank you Clarence, Carolina Cabin Rentals 828-295-6000

2/10 Terrible

Carol S.

Disliked: Cleanliness
Very poorly maintained
All screen doors were damaged and there was trash under beds and bathroom vanities. Feces on top of toilet seat. Even though it was not a pet-friendly home, we had to deal with fleas and what certainly smelled like dog urine on all bed linens on the lower level. Contact with Carolina Cabin Rentals, the property management, was sketchy at best, continually left messages to report damages as we found them, which were numerous, and rarely got a callback if any. What should be a magnificent home is falling into sad disrepair. We will never rent another cabin or house if maintained by Carolina Cabin Rentals.
Stayed 4 nights in Sep 2020
Response from VrboOwner on 30 Sept 2020
We are so very disappointed that your expectations didn't match your experience. If ever we receive a review from a guest that states they experience anything such as what you state you did, we exhaust every every method of research and tracking as well as correction at our disposal. We invest heavily in our inspections process and constantly review our checks and balances to ensure that the chance of missing things like those you mentioned are minimized to the smallest of chances. Once again thank you for bringing to our attention. We truly wish that you would have contacted us upon finding these items, we would have worked with your schedule and addressed every issue mentioned to your satisfaction. If you did try we truly apologise but we just cant find where these items were brought to our attention. We pride ourselves on impeccable customer service and we would have made it our top priority to have made this right with you in some shape or form. Once again Carol we truly regret that this was the impression that seemingly was conveyed to you.

10/10 Excellent

Chris G.

Liked: Cleanliness
Perfect for Groups, great location
Everything was well represented in the photos and description. The basement game room and bar was perfect. We had 13 men, we had plenty of room and cooked there all weekend.. I'd love to come back in winter.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Fun Getaway!
We have stayed at this house twice and look forward to many more vacations here. We have a large group, but it accommodates all of us comfortably. The children are never at a loss for what to do. There are so many activities available for them. We love that there’s a sitting area upstairs for the adults, as well as one downstairs for the children. It is located very close to Beech ski resort. The kitchen is well stocked for cooking for multiple families. During either stay, we’ve never had an issue or problem with this house. We’ve stayed at three houses in the Beech area...and this one is by far our favorite!
Stayed 2 nights in Mar 2020

10/10 Excellent

Dave & Susan H.

Liked: Cleanliness
Family Ski Trip
The house was perfect for all of us with each bedroom having a separate thermostat and all but one had a private bath. We managed to squeeze 3 SUVs onto the small parking area. A herd of deer greeted us when we arrived and came by often delighting the children. Being so close to the ski and tubing areas helped a lot. Our 10-year-old skied for the first time and by the second day was coming down from the top of the mountain. This is a family friendly community. I highly recommend The Famous Brick House Restaurant that is the best pizza ever, and just a few minutes up the hill!
Stayed 4 nights in Feb 2020

10/10 Excellent

Leann N.

Liked: Cleanliness
Beautiful home, location and view!
Easy booking and check in
Stayed 5 nights in Nov 2019

10/10 Excellent

Ben M., Asheville, NC

Liked: Cleanliness
Perfect getaway in the mountains
The house has abundant space (multiple porches) for lounging and enjoying people’s company in the mountains. The house made our weekend very enjoyable and we would definitely stay again.
Stayed 3 nights in Aug 2019

10/10 Excellent

Robert G.

Liked: Cleanliness
Great Guys Trip
We had 10 guys on a golf trip for the weekend. Plenty of beds, couches and tables to accommodate everyone. Great place.
Stayed 3 nights in Aug 2019

10/10 Excellent

Todd K.

Liked: Cleanliness
Our stay in late June
nice place to stay; clean and everything functioned well. the kitchen was a little small as was the dining area.
Stayed 5 nights in Jun 2019