Hotel Donde Marcelo

Property class: 3

Choose dates to view prices

Consider a stay at Hotel Donde Marcelo and take advantage of a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
The current price is €31
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

A hotel room with two beds, each with blue and white bedding, a flat-screen TV mounted on the wall, and a wooden floor.

Standard Twin Room

  • 300 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Double Room

A neatly made bed with blue and white bedding, a wooden headboard, a nightstand with a lamp, and a painting of a waterfall on the wall.

Superior Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 350 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

A hotel room with two beds, a TV, a desk, and a window with blinds.

Standard Triple Room

  • 350 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room

A hotel room with two beds, each with a blue headboard and white bedding. There are two windows with curtains, and the room has wooden flooring.

Standard Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 400 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Standard Single Room

A room with a large arched window, a bed with a blue and white bedspread, a small wooden nightstand, and a view of a green landscape and buildings.

Standard Single Room

  • 249 sq m
  • Sleeps 1
  • 1 Queen Bed
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About the area

Located in Baños de Agua Santa, Hotel Donde Marcelo is in the city centre and near a boardwalk. Termas de la Virgen and El Refugio Spa Garden are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Chocolate Magic Factory and The Magic Village. Visit our Baños de Agua Santa travel guide
Map
Ambato y Pasaje Herrera, Baños de Agua Santa, Tungurahua, 180250

What's nearby

  • Termas de la Virgen
    2 min walk - 0.2 km
  • Juan Montalvo Park
    3 min walk - 0.3 km
  • Church of the Virgin of the Holy Water
    3 min walk - 0.3 km
  • Banos Central Market
    5 min walk - 0.5 km
  • Sebastian Acosta Park
    5 min walk - 0.5 km

Getting around

  • Ambato Station
    48 min drive

Restaurants

  • Leprechaun
    6 min walk
  • La Tejedora Manabita
    6 min walk
  • Cherusker Cervecerìa Artesanal Alemana
    4 min walk
  • Hickory
    4 min walk
  • Bruneli
    4 min walk

About this property

Hotel Donde Marcelo

  • Hotel in the city centre
  • Consider a stay at Hotel Donde Marcelo and take advantage of a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
  • You'll also find perks such as:
    • Free self-parking
    • Bike hire, a front desk safe and luggage storage
    • Tour/ticket information, a banquet hall and smoke-free property
  • Room features
  • All guestrooms at Hotel Donde Marcelo offer comforts such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Daily housekeeping, desks and phones

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Frequently asked questions

Is Hotel Donde Marcelo pet-friendly?

Yes, this property allows pets (limit 1 total).

How much does it cost to stay at Hotel Donde Marcelo?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Donde Marcelo on 5 Nov 2026 start from €31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Donde Marcelo?

Self-parking is free at this property.

What time is check-in at Hotel Donde Marcelo?

Check-in start time: noon; check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Donde Marcelo?

Checkout is at 11:30 AM.

Where is Hotel Donde Marcelo located?

Located in the heart of Baños de Agua Santa, this hotel is within a 5-minute walk of Church of the Virgin of the Holy Water, Friar Enrique Mideros Museum and Sebastian Acosta Park. Termas de la Virgen and Banos Central Market are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Donde Marcelo Reviews

8.2

Very good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 42 out of 102 reviews
Rating 8 - Good. 37 out of 102 reviews
Rating 6 - Okay. 12 out of 102 reviews
Rating 4 - Poor. 6 out of 102 reviews
Rating 2 - Terrible. 5 out of 102 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Solid property with an ideal location in Baños.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Sid property. Decent breakfast and good wifi.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, friendly staff and comfy beds we enjoyed our stay...
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Only breakfast is offered but lots of restaurants close by. Just a few blocks from the virgin hotsprings and the center of town and central mercado, where you can get fresh juices and lunch or dinner cheap.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean place walking distance to most amenities. I would stay again in futute travels.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple abventure!

Bathroom need improvement,just a bit otherwise we liked the room staff very welcoming!
Stayed 4 nights in Aug 2023
Verified review

4/10 Poor

I’d love to rate this hotel better. The location is great. It’s a cool old building. The staff was friendly and accommodating. The problem was the room. Our room had no windows to the outside. The window faced the interior courtyard of the hotel. There was no air conditioning and no air circulation so the room was stifling and stuffy. The noise from the lobby reverberated throughout our room. We didn’t sleep at all and sleep is the number one necessary requirement of a hotel. This the 2 star rating.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-friendly Recomendado 👈
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
They only serve breakfast
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The shower was cold the whole time.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
This is one solid hotel. It is clean and has friendly staff. Breakfast is better than at nearby hotels and restsurants. Recommended!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, spacious and clean. Close to everything you need.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
GOOD
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The primary purpose of a hotel is a place to sleep. It was impossible to sleep at this property. They kept roosters that were very loud all night long.. we returned home tired and ill.
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to everything. The only didn't like is that they put little paper toilet on the bathroom and we need to ask for. There is no A/C
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
lousy attention they offer the stay included breakfast and that's not the case, they lie to you, they offer you breakfast but they want to charge you extra, liars and bad service.
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nightmare Experience - Avoid at All Costs This was, without a doubt, the worst hotel experience I’ve ever endured. The room was absolutely disgusting and unsafe for anyone to stay in. Black mold covered multiple areas, making the air feel suffocating and the environment a health hazard. The room was filthy, with grime and dirt in every corner. To make matters worse, there was no functioning air conditioning, leaving the room unbearably hot and uncomfortable. The advertised “breakfast” was laughable—completely inedible and poorly presented. It was clear there was no care or effort put into this aspect of the stay. The entire property felt neglected and mismanaged. I ended up leaving the hotel shortly after checking in and demanded a refund and the owner had the audacity to say there wasn’t any mold even after I showed her pictures. I had to book another hotel last-minute just to escape this nightmare. Do yourself a favor and avoid this place entirely. It’s not worth the risk to your health, safety, or sanity. Stay far, far away.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien ubicado para ir a las piscinas termales
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Buen hotel . La recepcionista desatenta . Los meseros muy amables . Nos tocó pagar el desayuno .
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Impecable ch très confortable spacieuse
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, no les voy a hablar de lo que ya califique con estrellas, les voy a hablar de la calidad humana del servicio que recibí, durante mi estadía mi señora madre murió en mi país de origen y tuve que realizar una serie de tramites de forma remota, la ayuda prestada por el personal del hotel fue de las alta calidad humana y solidaria no tengo palabras para agradecerles, sin duda volveré a visitar este hotel y lo recomiendo sin duda lo disfrutaran.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness

Debe cambiar la condición de oferta del desayuno

El hotel es bonito en general , pero hay habitaciones mejores y peores! El Parqueadero es fatal , de aspecto y vista, pero la salida sólo lo puede hacer un experto ya que es muy estrecha , además la reserva en línea ofrece desayuno incluido pero en realidad no lo dan , a menos que haga la reserva el día que llega al hotel, pero ya es demasiado tarde para cancelación de la misma!
Stayed 1 night in Sep 2023