Barcellona Pozzo di Gotto Hotel Guide - Pet Friendly Hotels in Barcellona Pozzo di Gotto, Sicily

"Our stay at Mazzarò Sea Palace was truly unforgettable. From the moment we arrived, everything was handled with warmth, professionalism, and genuine care. A special thank you to Davide and Dalila who went above and beyond to make our experience exceptional. Their attention to detail, kindness, and willingness to help with anything we needed made a real difference in our stay. It’s rare to come across such dedicated and thoughtful staff, and they truly represent the high standard of hospitality at this hotel. The hotel itself is beautiful, with stunning views, comfortable rooms, and a relaxing atmosphere that made it hard to leave. Every part of our visit felt well thought out and seamless. We are very grateful for the wonderful memories and highly recommend Mazzarò Sea Palace to anyone looking for a luxurious and welcoming getaway. We look forward to returning again soon."

"Staff were very helpful and welcoming. We arrived late and they helped us to park our car temporarily in a tight spot outside the hotel until the valet could come and pick it up in the morning. Excellent breakfast. Great location with a short walk to the historic centre. Bed was very comfortable. Our room window looked out on a rock wall with plants and so was a bit dark."

"Staff were amazing. Helpful, friendly, The room was beautiful, the pool lovely. Unfortunately, the water was shut off for all of our last night (no warning) . Still no water in the morning - no shower- no face wash. Staff said it was the city. I think they should have adjusted our bill to somehow compensate for this major inconvenience. "

"Did not get the room that I booked instead of being upgraded it was a downgrade room was very small no view very disappointing and misleading"

"This is the most beautiful hotel I have stayed at in the world. I look forward to coming back again as soon as I can. The setting is breathtaking, the renovated content is beautiful and the staff are lovely."

"I stayed at the Ariston Hotel for two nights and, unfortunately, my experience was disappointing overall. The hotel is very difficult to access, especially by car. The parking area is quite hard to reach, and navigating within the hotel itself is unnecessarily complex. Moving between different areas can be confusing and inconvenient. The reception staff, in several instances, did not seem adequately prepared to assist guests or handle requests efficiently. This negatively impacted the overall experience. The rooms are quite basic, particularly the bathrooms, which feel outdated and poorly equipped. The amenities provided are minimal and below what one would expect for this type of hotel. On a positive note, the breakfast is very good, with a decent variety and quality. Despite this, I would not recommend staying at this hotel."

"Excellent hotel with a good b’fast, pool with beautiful views overlooking the sea and the hills. The sunrise was simply breathtaking. Staff were very willing to help. Best wishes! "

"The staff is very nice. Our room smelled funny. It was pretty hot in the room one of the days. We thought maybe it was because it was hot. We tried to turn the air conditioning on, but they have the air-conditioning shut off. The only option was heat. They told us to open the window. We were right by the street so that really wasn’t great but it was the only option. We realized the problem is actually that the bathroom smelled funky. If we kept the bathroom door closed all the time the room did not smell bad but the bathroom smelled even worse. It must come from the drains because we noticed that the cleaning staff always closed the bathtub and sink drains. The location was okay. It’s a bit of a walk to the city center. There was no restaurant for dinner so had to leave the hotel. Unfortunately it was rainy and cold so that was kind of miserable. There are no amenities except a pool. "