Terrace/patio

Reviews of Hotel Casa Bonay

4 out of 5
Hotel Casa Bonay
Gran Vía de les Corts Catalanes 700, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 351 out of 534 reviews" "
Rating 8 - Good. 140 out of 534 reviews" "
Rating 6 - Okay. 28 out of 534 reviews" "
Rating 4 - Poor. 8 out of 534 reviews" "
Rating 2 - Terrible. 7 out of 534 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Bonay is quiet, charming, and delightful. The staff is very friendly, the neighborhood is excellent, and the terrace room is like having your own apartment in Barcelona. Can't wait to visit again.
Stayed 4 nights in Apr 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service
It was okay, rooftop closed, nit communicated before booking. Everything is fine but not worth the hype created from the reviews nor the money.
Stayed 2 nights in Mar 2024
Response from Rooms Division Manager on 4 Apr 2024
Dear Jeffrey,roof top is a seasonal restaurant, so sorry you it was not well communicated. We're glad most aspects met your expectations, we regret not meeting the hype from previous reviews. Your feedback is valuable, and we'll strive to improve.All BestMaila Mazzega

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well located and walkable to transit, dining, and tourist attractions. Excellent and delicious food and drinks from the on site cafe, restaurant and bar. The staff were all so kind, especially to my 10 month old son. We will be back :)
Stayed 3 nights in Mar 2024
Response from Rooms Division Manager on 4 Apr 2024
Dear Laura,thank you so much for share your experience at Casa Bonay and to highlight our location and our proprty design. It so nice to read you truly enjoyed food and drinks and also that you felt welcome and well attended by our staff. Hope to see you back soon!Maila Mazzega

10/10 Excellent

Carole

Stayed 3 nights in Feb 2024
Response from Rooms Division Manager on 4 Apr 2024
Muchas gracias Carol!Esperamos volver a verte pronto!Un abrazo Maila Mazzega

10/10 Excellent

maria pia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto
Stayed 1 night in Dec 2023
Response from Rooms Division Manager on 3 Jan 2024
Gracias Maria Pia por dejar tu comentario sobre tu estancia! Esperamos volver a verte pronto en Casa Bonay Un abrazo Maila Mazzega

10/10 Excellent

Sofia

Stayed 1 night in Dec 2023
Response from Rooms Division Manager on 3 Jan 2024
Hola Sofiamuchas gracias por dejar tu comentario! Nos encantó recibirte en Casa Bonay y esperamos volver a verte pronto por aquí. Nel mientras te enviamos un fuerte abrazo!Hasta Pronto!Maila Mazzega

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on 6 Dec 2023
Hola Montserratmuchas gracias por regalarnos esta magnifica puntuacion!Esperamos verte pronto en Casa Bonay Un abrazo Maila Mazzega

10/10 Excellent

christian

Stayed 2 nights in Nov 2023
Response from Front Desk Supervisor on 6 Dec 2023
Hello Christianthank you so much for this positive feedback. We hope to have the chance to welcome you back soon!With LoveMaila Mazzega

10/10 Excellent

Piyawan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, excellence location.
Stayed 3 nights in Oct 2023
Response from Front Desk Supervisor on 6 Dec 2023
Hello Piyawan,thank you for taking the time to share your feedback, we love to read you enjoyed our location and that you felt welcome and well attended by our staff !Come back soon!Maila Mazzega

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
Great boutique hotel! Room was small but typical for Europe, nice shower and toiletries. Breakfast was great and so is the coffee shop and rooftop!
Stayed 1 night in Sep 2023
Response from Front Desk Supervisor on 6 Dec 2023
Hello Nicolethank you so much for taking the time to write this positive review, we love to read you enjoyed the general vibe of our hotel. Thank you also for mentioning our delicious breakfast and coffee shop!Come back soon please!All BestMaila Mazzega

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
This was an adorable little boutique hotel. The design was so cute, loved the fun wall paper and prints everywhere. The room itself was very comfortable, albeit a little small. They brought by water everyday and made sure you didn’t need anything. The Malin + Goetz toiletries were also very nice. Great service and staff. The coffee shop was also delicious. It was in a great location as well with bus stops and the metro right outside.
Stayed 4 nights in Oct 2023
Response from Front Desk Supervisor on 6 Dec 2023
Hello James,thank you so much for taking the time to write this super review about your stay at Casa Bonay. We love to read you like our design and the comfort of your room as well as our service. Thank you also for mentioning our staff, they are the real heart of our hotel! Come back for more coffee and a good time!All Best Maila Mazzega

10/10 Excellent

david s

Stayed 1 night in Sep 2023

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

eva

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Gorgeous!
Gorgeous property and good location.
Stayed 1 night in Jul 2023
Response from Room Division Manager on 1 Aug 2023
Thank you EvaWe are super happy to receive this amazing feedback!Hope to have you back soon Love Maila Mazzega

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location
Stayed 6 nights in Jun 2023
Response from Room Division Manager on 13 Jul 2023
Thank you Marina for sharing your experience!Come back soon, we are looking forward to welcoming you back!LoveMaila Mazzega

10/10 Excellent

ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Friendly staff and good food & drink.
Stayed 4 nights in Jun 2023
Response from Room Division Manager on 13 Jul 2023
Hi Ryan! Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel and enjoyed the excellent location. It's wonderful to know that our staff was friendly and that you had a positive dining experience with good food and drinks.Come back soon for more!LoveMaila Mazzega

8/10 Good

Carleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
friendly and helpful staff. Convenient to shopping, dining and sightseeing. Basic accommodations but comfortable.
Stayed 2 nights in Jun 2023
Response from Bonay Team on 22 Jun 2023
Hello Carleen!Thank you for your comments :)We hope you had a pleasent stay with us!See you soon!Kind Regards,Bonay Team

10/10 Excellent

Sumitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect location. The staff were so friendly and welcoming.
Stayed 1 night in Jun 2023
Response from Bonay Team on 22 Jun 2023
Dear Sumitra!Thank you so much for your kind comments :)We try to do our best to have all the guest feeling like home!Hope to see you soon again!Kind Regards,Bonay Team

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Equipo Bonay on 22 Jun 2023
Hola Manuel!Muchas gracias por tu review!Esperamos que hayas disfrutado de tu estancia!Un saludo,Equipo Bonay

8/10 Good

Gloria Renee, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff was nice and helpful. The rooftop restaurant and coffee shop were not open but otherwise a pleasant stay.
Stayed 6 nights in Apr 2023
Response from Bonay Team on 22 Jun 2023
Hello Gloria!Chiringuito was open shortly after for season, and coffee shop was on internal works :(Sorry that this timing conlficted with your stay dates...We hope we can see each other again! :)Kind Regards,Bonay Team

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Bonay Team on 22 Jun 2023
Hello Marija!Thank you for your review :)Hope to see you soon.Kind Regards,Bonay Team

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and hip. Great! location. Staff is very helpful and friendly. Restuaurant, bar and coffee shop are all outstanding. We returned to this hotel after staying here 5 years ago, and we will only stay here on future visits.
Stayed 3 nights in Apr 2023
Response from Room Division Manager on 27 Apr 2023
Dear Robin,what a nice review on your recent stay! It has been such a pleasure to have you back after 5 years and now read you felt warmly welcome and well attended, Casa Bonay is now your home in Barcelona. Come back any time, we love having you here!Maila Mazzega

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Room Division Manager on 17 Mar 2023
Thank you so much Ryanthis review is amazing!See you soonMaila Mazzega

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay!
Absolutely amazing stay. Perhaps the best hotel we’ve stayed in in a European city. Lots of small touches- complimentary chocolate and a drink at the bar for example. Staff were very welcoming and generally the hotel was lovely and relaxing. Would 100% recommend.
Stayed 3 nights in Feb 2023
Response from Room Division Manager on 23 Feb 2023
Dear friend,we are thrilled by your amazing comment, thank you so much for taking the time to write it and share it. We feel so proud to read how much you enjoyed your stay in our home, the most important for us is you felt welcome and warmly attended. Hope to have the chance to see you again hereBig HugMaila Mazzega

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Room Division Manager on 23 Feb 2023
Thank you Sergio!Come back soon, we are looking forward to welcoming you back!Maila Mazzega

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New favorite hotel in Barcelona
Lovely historic hotel in a superb location. Casa Bonay upgraded our room, thanks to Hotels.com gold status. The room was comfy and big, with an enclosed terrace area which provided a sort of living room space. The coffee shop and bar were great. Customer service is excellent.
Stayed 2 nights in Jan 2023
Response from Room Division Manager on 16 Feb 2023
Dear Faith,a massive thank you for sharing this comment, it is such a pleasure to read you enjoyed our location as well as your room and our different "hotel spots". Ill let the staff know you felt welcome and well attended, this is the most important for all of us!Hope to see you soon Feith!Big HugMaila Mazzega

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super chic hotel with thoughtful and well-designed amenities. Clean and very comfortable. Receptionists were friendly and helpful. Only negative was one staff member opening my room door while looking for a room for a guest. The staff member had knocked but opened the door before I could respond. This happened on the second day of my stay. Nonetheless, I really enjoyed staying at this hotel and would return in a heartbeat!
Stayed 3 nights in Dec 2022
Response from Room Division Manager on 16 Feb 2023
Dear Amanda,we are thrilled by your comment, thank you so much for sharing your experience en let us know how much you enjoyed your room and our super friendly staff. Thank you also for reporting this little incidence, it gives us the chance to improve our daily operations. Hope to have the chance to have you back soon Amanda. Receive a big hug!Maila Mazzega

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Wonderful staff.
Stayed 6 nights in Nov 2022
Response from Room Division Manager on 9 Dec 2022
Thank you Edwin!Come back soon! Maila Mazzega

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing honeymoon location
Honestly the best hotel I've ever stayed in. We visited for our honeymoon and staff were incredibly helpful and lovely - they even gave us a bottle of wine to celebrate. They answered every query or request immediately. My wife and I both have dietary needs, and they were very well catered to with the excellent breakfast. Everything was spotless, and beautifully designed - definitely hipster vibes going on! Amazing cocktails and the rooftop bar is so nice. Lovely location, close to two different metro lines, and bus stops right outside the hotel.
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot in Barcelona!
Perfect spot in Barcelona! Loved the vibe and style throughout. Staff was helpful and friendly. Rooms were clean and spacious. Rooftop bar was perfect for afternoon drinks and Libertine was great for a trendy night cap and a convenient and health conscious breakfast the next morning. Really loved the rooftop yoga on Sunday morning. This was icing on the cake to a wonderful stay!
Stayed 3 nights in Sep 2022

8/10 Good

julian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but spare. No table or chair
Stayed 4 nights in Sep 2022

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooms are perfect for a stay close to everything in Barca. The staff were fantastic too
Stayed 2 nights in Aug 2022
Response from Front Desk Supervisor on 11 Sept 2022
Dear Adam, a massive thank you for this super review, we love to read that you loved the hotel. Be sure we will share this special comment with our great staff! Come Back soon, we would love to welcome you back! Take Care Jadi Othman Front Desk Supervisor

10/10 Excellent

James, Richfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property. Proximity to fun things and the on-site restaurants are convenient. Would stay again.
Stayed 2 nights in Aug 2022
Response from Room Division Manager on 17 Aug 2022
Hello James, Thank you so much for sharing your experience at Casa Bonay, it has been a pleasure having you around here! Come back soon fro more fun and good food! Take Care Maila Mazzega

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, with minimal drawbacks.
Great location, and helpful staff. We did have issues with the door lock having a dead battery, thus not able to unlock room for 30min. The noise in hotel travels/echos thus able to hear everything, and anyone arriving at all hours of the night.
Stayed 2 nights in Aug 2022
Response from Room Division Manager on 17 Aug 2022
Hello, Thank you for taking the time to write this review of your stay at Casa Bonay, we are happy too see you felt welcoming and well attended. So sorry for the incidece with the room lock, our staff did all the precedure as faster as they could, unfortunatelly this type of incidence are unpredictable. We hope to see you soon again! Love Maila Mazzega

10/10 Excellent

Florence Amy Hunter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for our short stay
Stayed 3 nights in Jul 2022
Response from Room Division Manager on 26 Jul 2022
Thank you Florance, we loved having you in Casa Bonay, come back soon and stay longer! take care Maila Mazzega

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

yusuf, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service and ambiance in Barcelona!
We had the most amazing experience at this hotel. Celia was so helpful with dinner suggestions and booking onsite Covid tests to re-enter the US. Maila was also so friendly and helpful. Our room was spacious for 3, and had wonderful windows that we opened for fresh air. The breakfast was great. We will definitely stay here again!
Stayed 3 nights in Apr 2022
Response from Room Division Manager on 24 May 2022
Hello Lori thank you so much for taking the time to write this review, we cannot be happier by reading these lines. We have such a nice memory of you and your beautiful daughters here at Casa Bonay. Thank you also for mentioning the breakfast and the comfort of your room. We send you our best wishes for all your future projects and hope to see you back soon! Love Maila Mazzega

6/10 Okay

Danielle

Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2021
Response from Room Division Manager on 4 Jan 2022
Thank you for your valuable feedback We would love to know more about your experience, hope to have the chance to welcome you back to Casa Bonay! Love Maila Mazzega

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fun hotel. Good location. The cocktail bar Libertine is fun with fantastic cocktails. The rooftop bar is great as well, but the top spot is the restaurant Bodega, excellent don’t skip it.
Stayed 3 nights in Oct 2021
Response from Front Desk Manager on 2 Dec 2021
Hello John Thank you so much for this great review, we love to read how much you did enjoy your stay at Casa Bonay! Thank you for mentioning our roof top as well as our Bodega Bonay, we hope to have the chance to welcome you back soon! Love Maila Mazzega

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location, great staff
Beautiful hotel with a great staff. On-site restaurants, bars, coffee shop are great, but location allows for exploration Barcelona. Room size is nice and amazingly quiet. We stayed immediately above the main bar with a DJ playing and couldn't hear any noise from below. The design of the space was fresh and modern but many of the original features of the building retained. Location allows for exploration of El Born, Eixample, and Gothic Quarter.
Stayed 4 nights in Oct 2021
Response from Front Desk Manager on 2 Dec 2021
Hello Jeremy, Thank you so much for sharing your experience in Casa Bonay, we love to read that our location was convenient for you to visit our great city and also that you enjoy your room and the general vibe of our hotel. Please come back soon for more fun, we look forward to welcoming you back! Love Maila Mazzega

10/10 Excellent

Nadav

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun hotel. Fun staff. Beutiful room. Good UX
צוות מדהים, חדרים מעוצבים, דואגים שם לפרטים הקטנים, האוכל בכל שלושת המסעדות היה ממש טוב. הגג המדהים נתן לנו מקום סבבה לרבוץ בו. בגדול חוויה מצויינת לזוגות, היינו שבעה אנשים בארבעה חדרים שונים לגמרי זה מזה מיטת מאסטר מדהימההה יש בכל קומה מכונת קרח ומיני בר שופע בכל חדר הייתי בודק את מצב השיפוצים בחדרים ליד חדר אחד שלנו שמע עבודות בניה בשני בקרים אבל זה זניח.
Stayed 4 nights in Sep 2021

8/10 Good

Rohan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Room Division Manager on 18 Jul 2021
Thank you Rohan for stay at Casa Bonay! We would love to see you back here soon Love Maila Mazzega

10/10 Excellent

Corinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
Lovely decor, clean and modern hotel room. The rooftop bar was nice. Nice friendly staff especially Talissa at the front desk. I would definitely recommend.
Stayed 2 nights in Sep 2020
Response from Front Desk Manager on 30 Sept 2020
Hello Corinn! Thank you so much for your review, be sure I will forward your comment to the staff and especially to Talissa, she will be super happy! Thank you also for mention your experience in our rooftop, we hope to have you again soon with us! Love Maila Mazzega

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing very helpful and so polite. The rooms are very nice and unique all u need for a few nights. Breakfast buffet very accommodating small selection but very tasty service was great. Will definitely visit again.. Thanks for the hospitality! Must visit..
Stayed 1 night in Mar 2020
Response from Lorena D., Guest Relations on 13 Mar 2020
Hi! Thank you so much for your kind words, we are happy that you had a wonderful time in our Casa! We'll share your review with all the Team. All best,

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Lorena D., Guest Relations on 7 Mar 2020
Hi Kara! Thank you very much for such an amazing feednack, We're super happy atht you had a fabolous time in our Casa! Hope to have you back soon! All best,