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Reviews of Hotel Porta d'Alella

4 out of 5
Hotel Porta d'Alella
Av San Mateu, 5-9, Alella

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 56 reviews" "
Rating 8 - Good. 22 out of 56 reviews" "
Rating 6 - Okay. 4 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 4 out of 56 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never made it there. Was 45 min from airport but advertised as 6 min from airport. Very unsafe area. Hotel misrepresented
Stayed 1 night in Jun 2019

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, location aside.
Gorgeous location, fantastic English speaking staff (the owner Chris and all his staff are attentive and super helpful and friendly) and I love the way the place is tucked away and doesn't feel like a hotel, it feels very homely. Food is great, I personally ate off the kids menu as I'm picky even if the portions are a little small. Only complaint (and one the hotel cannot do anything about) is the location, it's beautiful and tucked away as mentioned before, but is about a 20 minute walk into Allela for shops etc. and the local train station is about an hour's walk plus an hour's train into the centre of Barcelona. If you're okay with the location, you won't find a better place to stay.
Stayed 8 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Brief but pleasant stay. Very helpful manager! Wish I’d arrived earlier, but even the very late check in was pleasant.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Not as portrayed
Polite staff but very elementary rooms. Strong disinfectant smell in clean rooms. See through window curtains and well worn bedding. Hard to find and off of a dirt road. Had booked and paid for 4 nights, stayed one.
Stayed 4 nights in Apr 2018

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Great find and what I can only imagine would be great in summer. Nestled in the mountains peaceful area. Menu options were good and food was great. Service also friendly and helpful
Stayed 1 night in Mar 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming! The owner of the hotel was wonderful

10/10 Excellent

Angie, Greensboro,NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
We were greeted at the airport, promptly, even though at the last minute we learned that our airline out of London had abruptly closed shop and we had to find another flight, thus making us arrive much later than we originally planned. I emailed the hotel the info about our new flight,Miguel emailed me with details about what he would be driving and his contact info. He was there for us. This meant a lot for us, as we are two college students studying abroad in London from the US. The breakfast had a good variety to choose from. We traveled conveniently on the subway into town to see the attractions and shop. The hotel is also near the beach. It was a great experience. The hotel also provided us transportation to the airport.
Stayed 3 nights in Oct 2017
Response from Recepción on 24 Nov 2017
Thank you for your visit we hope to see you again very soon. Sincerely Staf Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet hotel outside Barcelona
This hotel is small but rooms are good sized with wonderful views of lush hills. Peaceful and quiet place to stay outside of busy Barcelona. Nice little swimming pool and delicious breakfast buffet. Highly recommend.
Stayed 2 nights in Sep 2017
Response from Recepción on 24 Nov 2017
Very nice words, we hope to see you again in other ocasion. Sincerely Staff Hotel

8/10 Good

Milly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend hotel!
It's a beautiful hotel in a beautiful little town! It's close to everything. 15 min bus ride to the city and a 5 min bus ride to the beach. It has beautiful views, nice rooms and a nice pool. It's the perfect location to go to after you've had a busy day exploring the city. The staff is sooo friendly and helpful. I definitely wish to come back Spain and stay in this hotel again!
Stayed 7 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a quiet area close to the beach and Barcelona. Very helpful staff, nice bar / restaurant.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value off of beaten path.
Definitely off the beaten path but an incredible surprise. Great little restauraunt. Very welcoming. Experience was beyond expectation and a great value for money paid.
Response from Hotel on 13 May 2017
Thank you for your words. We hope to see you again in other moment. Best regards.

10/10 Excellent

liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel on 13 May 2017
Muchas gracias por su valoración. Esperemos ver les en otra ocasión. Reciban un cordial saludo

10/10 Excellent

lorraine, vancouver island, b.c.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing treat in the hills of Alella
I can't say enough good things about this hotel. Although it is far from the airport & a train ride to Barcelona, it is a treat to stay there. The view is amazing, it is quiet & comfortable. The owner & his staff are quick to take care of every need. The owner is also a French chef & his food in the restaurant is amazing! It is such a great place to come back to after a day in Barcelona. I can't wait to return! P.s. Taxi fare from airport is 60-70 euro, 10-15 euro from the train station in El Masnou.
Response from Helena , Subdirectora on 3 Dec 2016
Lorraine, Thank you for your amazing comment, all the staff at Hotel Porta d'Alella thank you. Hopefully we will visit again very soon.These comments encourage us to improve day bay day. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel friendly staff and happy to hel you all the time for Free
Response from Helena , Subdirectora on 3 Dec 2016
Thank you for your comment, Hopefully we will visit again very soon. These comments encourage us to improve day by day. Best regards

10/10 Excellent

geoff, sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
hidden away in the hills a fabulous place to chill out., away from the hustle and bustle of Barcelona. great hosts and brilliant food and wine .would recommend to anyone .

10/10 Excellent

Robin, SWLondon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel with beautiful views.
The hotel is out of town and high enough to catch the breeze in the heat. Rooms were comfortable and bathroom excellent. Staff delightful and unobtrusive. Breakfast more than adequate. Lovely terrace with beautiful views and sunshades. Altogether the most delightful experience and blissfully quiet.
Terrace at hotel Porta d'Alella

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a peaceful, tranquil and beautiful environment
It was a place to totally unwind, All the the staff were welcoming, very friendly and helpful.

10/10 Excellent

Kyle, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hillside Retreat.
Very relaxing spacious room with a great restaurant. Heaps of welcoming space for us and the Poodle. Great stay and would recommend it to everyone.

10/10 Excellent

Colin, Central London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country HotelT
This hotel is ok if you are travelling with a dog.The food is good, very helpful & friendly staff.

8/10 Good

Segismundo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Emilie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À seulement 20 mn du centre, c'est juste parfait. Le parking est gratuit est sûr. Au calme avec une vue magnifique, la réception ouverte 24/24 si besoin; je recommande vivement
Stayed 1 night in Oct 2019

8/10 Good

Ioana, Baden-Württemberg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sauberes und gepflegtes Hotel, mit freundlichen Personal. Man kann mit dem Auto sehr gut nach Barcelona fahren ( ca 20 Minuten) . Die Lage ist ruhig und gibt es die Möglichkeit zu entspannen
Stayed 5 nights in Sep 2019

10/10 Excellent

ESTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad
Entorno ideal para desconectar
Stayed 1 night in Jul 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repetiremos
Stayed 1 night in Jun 2019
Response from hotel porta d'alella on 5 Jul 2019
Muchas gracias. Hasta pronto

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

2/10 Terrible

Mercè

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada aconsejable.
Sitio nada aconsejable por el deterioro de las instalaciones olor a humedad, poca conservación, una persona en recepción, nada agradable, habitación, poco limpia mobiliario sin sentido y viejo, cama incómoda, ponía cama doble y eran dos camas juntas, desayuno poco agradable, En general me sorprende que este en esta plataforma.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

sambooker, UK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio - habitaciòn y cuatro de baño buen tamaño - personal agradable - buen precio - parking incluido. Restaurante: no había mucho en el menú aquel día, pero la comida era muy buena.
Stayed 1 night in Feb 2019

6/10 Okay

pascal, maureillas

Liked: Cleanliness, staff & service
hôtel dans un très bel environnement
très beau site avec la montagne et les vignes, cadre reposant dans la verdure
Stayed 1 night in Aug 2018

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT CUISINE FABULEUSE PROPRIÉTAIRE GÉNIAL!
Petit hôtel bien situé en hauteur:vue imprenable sur les collines,au calme.Chambre spacieuse ,propre. Belle piscine.Une ambiance cordiale avec un personnel à la hauteur des grands hôtels français ainsi que sa cuisine plus que fabuleuse qui ne peut que réveiller vos papilles!!Un propriétaire super sympa,nous étions que de passage,lors du match de l'équipe de FRANCE nous avons pu fêter la victoire avec un compatriote!! Nous reviendrons dans ce lieu paisible.A l'année prochaine!
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
El hotel está situado en una zona muy tranquila pero el ruido de la nevera molesta muchísimo. El mobiliario de la habitación y del baño están hechos polvo.
Stayed 1 night in May 2018

8/10 Good

Koreily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradecida por la atención
Excelente atencion

4/10 Poor

Pere Nahum

Disliked: Cleanliness, staff & service, property conditions & facilities
Necesita mejorar, y mucho!!!
Un hotel bonito pero muy venido a menos. Poco cuidado, desmejorado, con una limpieza que dejaba bastante que desear, con mobiliario antiguo y deteriorado. He visto fotos en internet y no se parecen en nada a la realidad....al menos en mi habitación. Se estropeó la calefacción, no había nunca nadie en recepción (dejan un timbre al que no acude nadie), al final me subieron un radiador. Es cierto que el restaurante está bien y que el entorno es bonito, y supongo que en verano tendrá más movimiento y la piscina le dará vida, pero yo no pienso volver.

8/10 Good

Silvia

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Apartado, Tranquilo y en general bien ... un poco dejado però no tienen casi personal en està època .. però en general hemos estado tranquilos y no nos ha faltado Nada importante , incluso un dia que nos levantamos muy tarde nos hicieron croisants para nosotros .. muy agradecida por el servicio . El entorno muy muy tranquilo , la habitación amplia , un poco anticuada pero bien .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super mooi gelegen hotel op de berg met zwembad
Super mooie hotel in een rustig dorpje met een prettige sfeer. Erg leuk dorpje als je van rust houd. Weg van de touristen massa en erg vriendelijke hotel medewerkers.
Stayed 7 nights in Jul 2017

8/10 Good

Christer

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Familiäres Hotel
Nettes Hotel mit gutem Restaurant, tollem Ausblick und netten Personal.

2/10 Terrible

Shaukat Butt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgraceful Hotel - NOT EVEN 1* (ONE * too much)
Twin tiny beds with two tiny duvet for a couple - what a disgrace! So called 4 STAR hotel with tiny low so called beds which collapsed in the middle. Room stinking with bad smell. Internet not available without a free standing booster.

6/10 Okay

Nora, Belgie

Liked: Cleanliness
Disliked: Staff & service, room comfort
OK maar geen vier sterren voor mij
Onze verwelkoming was een ramp. We arriveerden laat op de avond en de man die ons ontving had er duidelijk geen zin in. Hij gaf ons dan ook nog een sleutel van een kamer die niet klaargemaakt was zodat we hem nogmaals moesten gaan opzoeken om een andere kamer te krijgen. Het bedje van deze kamer was heel klein en oncomfortabel. De volgende dag hebben we een kamer met 'Twin Beds ' gevraagd en dat was veel beter. De dame die nu de receptie deed was trouwens pakken vriendelijker dus dat heeft het wat goedgemaakt.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 3 Dec 2016
Muchas gracias por su puntuación, esperemos verles pronto. Todo el equipo humano del Hotel se lo agradece.

8/10 Good

Tytti, Oulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pieni ja tyylikäs maaseutuhotelli vain puolen tunnin matkan päässä Barcelonasta. Upeat maisemat ja hyvä ruoka. Auto välttämätön.
Response from General Manager on 3 Dec 2016
Thank you Tytti. Nice comment we hope to see you again in our Hotel. We try to make you feel at home. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel para descubrir la zona del Maresme
Gran hotel para descubrir la zona del Maresme
Response from General Manager on 3 Dec 2016
Gracias por estas bonitas palabras, nos alegran que descubran nuestro pequeño rincón. Esperemos verles de nuevo muy pronto.

10/10 Excellent

Yoakim, Tallinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Höga berg, Djupa dalar.
Trevligt och familjärt hotell med Hjärtat på rätt ställe. Utan GPS omöjligt att hitta, och man får inte vara rädd för stora höjdskillnader. En lite fattig frukost kan tyckas, med det väl tilltagna priset. Bokade med betala på hotellet service, men vid hemkost upptäcker jag att hotellet reserverat 40€ på mitt kort jag har som referens till bokning. Har inte hunnit tagit tag i problemet, men får se om detta släpps eller blir en dragning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nettes Personal, solides Hotel
Das Hotel liegt etwa 20 km von Barcelona. Mit dem Zug der etwa 4 km vom Hotel entfernt ist kann man Barcelona gut erreichen, in der Nähe vom Zugbahnhof befindet sich ein free parking. Das Personal ist sehr freundlich und hilfsbereit, das Frühstück ganz ok und die Zimmer relativ sauber. Die Ausstattung der Zimmer ist etwas altmodisch und heruntergekommen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel near Barcelona
Excellent stay as always. Friendly owners, great location and restaurant. Always a pleasure to go back to the hotel after a day of beach or Barcelona.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paul, Montréal (Québec) Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradisiaque
Réjouissant sur tous les points de vue: chambre propre et spacieuses, grande salle de bain, EXCELLENTE cuisine (merci au chef!), vue magnifique, environnement paradisiaque, à proximité du centre du village. Très bon rapport qualité-prix, nous n'hésitons pas à recommander l'hôtel Porta d'Alella, nous y avons passé un très agréable séjour!

8/10 Good

MARIA DOLORES, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel para aislarse
Agradable hotel, dificil acceso. Ideal para aislarse .