Dear Robert,Thank you for your kind feedback.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to welcome you back for another enjoyable visit.Best wishes,

Estimado huésped,Apreciamos su inmejorable valoración.Su excelente apreciación nos da idea de que pudo disfrutar de una magnífica experiencia con nosotros. ¡Gracias por elegirnos!Un cordial saludo y los mejores deseos en esta Navidad,

Dear Kathryn,Thank you so much for these kind comments about your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back. Best wishes,

Estimada Carmen,Muchísimas gracias por su excelente valoración.Apreciamos que nos eligiera y es muy grato para nosotros saber que logramos brindarle una magnífica experiencia.¡Feliz Año Nuevo! Esperamos que vuelva a visitarnos muy pronto.Un saludo,

Estimado Juan,Muchísimas gracias por dejarnos una excelente valoración tras su paso por nuestro Monument Hotel.Estamos muy felices porque su inmejorable apreciación nos da idea de que ha tenido una estancia perfecta con nosotros.¡Gracias por elegirnos!Esperamos volver a contar con su presencia muy pronto. Saludos cordiales,

Estimado huésped,Le agradecemos sinceramente que se haya tomado el tiempo para compartir su experiencia con nosotros.Nos complace saber que nuestro servicio cumplió con sus expectativas y que nuestro equipo pudo brindarle una atención de calidad. Lamentamos que haya experimentado ruido en los pasillos; estamos comprometidos con el confort de nuestros huéspedes y tomaremos medidas para asegurar un ambiente más tranquilo. Valoramos mucho sus comentarios sobre la limpieza y las amenidades de la habitación y trabajaremos para mejorar estos aspectos.Esperamos tener la oportunidad de recibirlo nuevamente para ofrecerle una experiencia aún más satisfactoria.Atentamente,Monica Subirats, Directora general

Dear Jordana,We are grateful for the time you took to review your recent stay.We are delighted to hear that you enjoyed our prime location and found our bed incredibly comfortable. It's also great to know that you appreciated the beautiful breakfast area, delicious croissants, and outstanding service at Oria, as well as the courteous and pleasant bellboys and doormen.We apologise for any inconvenience you experienced during your stay. We understand that the size of the Junior Suite and the closet space may not have met your expectations. Our rooms do vary in size, and we would be happy to help you find a more suitable room for your needs on your next visit. Regarding the bed turndown service, we do offer maid service twice a day, and we will look into this matter to ensure our guests receive the best possible service. We also appreciate your feedback on the gym and its cleanliness, and we will address this issue with our team to improve our facilities. Lastly, we are glad that you enjoyed your dining experience at Oria and the service provided by our team.We hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards,

Dear Sherrie,Thank you for taking the time to share your wonderful experience at our hotel.We are thrilled to hear that you found our staff to be incredible and that you were satisfied with the cleanliness, hotel condition, service, and room amenities. Our team works hard to provide exceptional service and maintain a high standard of cleanliness and comfort for our guests.We look forward to welcoming you back for another memorable stay. Warm regards,

Dear Valeriy,Thank you for your kind feedback.We are thrilled to hear that you found our hotel to be the best in Barcelona and appreciated the exceptional service provided by our caring staff. It is always our top priority to ensure our guests have a comfortable and memorable stay with us.Your kind words regarding the cleanliness of our rooms, hotel condition, and room amenities are greatly appreciated. We take pride in offering a luxurious experience, complete with high-quality bedding, state-of-the-art facilities, and a wide range of services to cater to our guests' needs.We hope to welcome you back for another enjoyable visit.Best wishes,

Dear Vincent,Thank you for sharing your feedback about your recent experience.We would have liked to have met all your requirements. We would be interested in knowing how we could have improved on your time with us.We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,

Dear Steven,Thanks for taking the time to share your views of your stay at our hotel.We are delighted to hear that you found our room cleanliness, hotel condition, service, and room amenities to be top-notch. Our team works hard to ensure our guests have a comfortable and enjoyable stay.However, we are sorry to hear about the noise issues you experienced during your stay. We understand how important a peaceful environment is for our guests, and we apologize for any inconvenience this may have caused. While our hotel is located in a bustling area, we do our best to minimize any disturbances. In the future, please feel free to reach out to our reception team, who are available 24 hours a day, to address any concerns or assist with room changes if necessary.We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Kind regards,

Dear Betty,Thanks for taking the time to review your stay at our hotel.We are thrilled to hear that you found our location perfect for walking, dining, and shopping, and that our staff provided warm and friendly service. It's great to know that you enjoyed the restaurant and the expert bartender in the Harlo lounge as well.We appreciate your feedback regarding the size of the junior suite and the closet space. We understand that room preferences can vary, and we offer a variety of room sizes and configurations to accommodate different needs. We apologize for any inconvenience you may have experienced and will take your comments into consideration for future improvements. Regarding the balcony upgrade, we understand that it may not be suitable for everyone, and we are always happy to assist our guests in finding the best room options for their preferences.We hope to welcome you back.Best wishes,

Dear Xiang,Thank you very much for this kind review of your stay.We are thrilled to hear that you appreciated our prime location, close to all the major brands and shopping areas on Paseo de Gracia. It's always a pleasure to provide our guests with easy access to the best that Barcelona has to offer.We are also delighted that you were satisfied with the cleanliness of your room, the condition of the hotel, our attentive service, and the room amenities. Our team works hard to ensure that every guest has a comfortable and enjoyable stay.We hope to have the pleasure of welcoming you back in the future for another memorable stay.Kind regards,

Dear John Paul,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you found our hotel to be clean and appreciated the excellent service provided by our staff. It is always our goal to ensure our guests have a comfortable and enjoyable stay with us.We noticed that you rated our room amenities at 60%. We would like to assure you that we strive to provide our guests with the best possible amenities, including Loewe TVs, complimentary coffee and tea service, and high-quality bedding. If there is anything specific that you feel could be improved, please do not hesitate to let us know. We value your feedback and are always looking for ways to enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future for an even better stay. Warm regards,

Dear Lynnette,Thank you for such a positive review.We are delighted to hear that you found our rooms to be lovely and very clean. Our team takes great pride in maintaining a high standard of cleanliness and providing friendly, professional service to ensure our guests have a comfortable stay. It's fantastic to know that you appreciated our beautiful property and its location in a safe area.We look forward to welcoming you back for another memorable stay in the future.Warm regards,Monica Subirats, General Manager

Dear Guy,Thank you for your kind feedback.It is nice to know that you found our location to be convenient and that, overall, your stay with us was pleasant.We hope to welcome you back for another enjoyable visit.Best wishes,Monica Subirats, General Manager

Dear Carisue,Thank you for such a positive review of your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back.Best wishes,Monica Subirats, General Manager

Dear Srinivas,Thank you for sharing your excellent experience at our hotel.We are delighted to hear that you found our team to be wonderful and appreciated the cleanliness of your room, as well as the room amenities. Our team takes great pride in providing top-notch service and ensuring our guests have a comfortable stay. We are also pleased to know that you enjoyed our hotel's condition, which is housed in a historic neo-Gothic mansion, offering a unique and elegant atmosphere.We look forward to welcoming you back for another memorable stay in the future. Warm regards,Monica Subirats, General Manager

Dear Kanako,Thank you for taking the time to share your review with us.We are thrilled to hear that you found our staff friendly and helpful, and that you appreciated the warm and modern atmosphere of our hotel. Our prime location on Paseo de Gracia certainly makes it convenient for our guests to explore the city and enjoy a safe stay. It is great to know that our room cleanliness, hotel condition, and service met your expectations. We also appreciate your positive feedback on our room amenities, which are designed to provide maximum comfort to our guests.We all look forward to welcoming you back in the future.Kind regards,

Dear Andrea,Thank you very much for sharing your positive review.We are thrilled to hear that you enjoyed your third stay with us and appreciated our fabulous service, food, and location.It's also great to know that our lovely bathroom and excellent hairdryer met your expectations. We take pride in the elegant ambience of our hotel, and we're glad that the beautiful fragrance throughout the property added to your experience.We look forward to welcoming you back on a future occasion.Best regards,

Dear Kim,Thank you for sharing your opinion of your stay with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,

Dear Kim,Thank you for taking the time to share your lovely review of your stay with us.We are thrilled to hear that you appreciated our accommodating team and the luxury boutique-style atmosphere of our hotel. However, we have noted your feedback on the room amenities and will continue to work on improving our offerings to ensure a memorable stay for all our guests.We look forward to welcoming you back for another delightful stay in the future. Warm regards,Monica Subirats, General Manager

Dear James,Thank you for sharing your wonderful experience at our hotel.We are thrilled that you appreciated our prime location, which offers easy access to iconic landmarks and shopping destinations. Your kind words are truly appreciated, as we strive to provide an exceptional experience for all our guests.We hope to have the pleasure of welcoming you back in the near future. Warm regards,Monica Subirats, General Manager

Dear Brian,Thank you for your kind feedback.We are pleased you appreciated our prime location and exceptional customer service. Our team works diligently to ensure that our guests have a memorable stay, and it is always rewarding to receive such positive feedback. Our hotel's location on the iconic Paseo de Gracia offers easy access to major tourist sites, shopping, and dining options, making it an ideal choice for travellers.We hope to welcome you back for another enjoyable visit.Best wishes,Monica Subirats, General Manager

Dear Christopher,Thank you for your kind feedback.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to welcome you back for another enjoyable visit.Best wishes,Monica Subirats, General Manager

Dear Melissa,Thank you for sharing your review.We are thrilled to hear that you enjoyed your stay and appreciated our great location.We hope to see you again soon.Kind regards,Monica Subirats, General Manager

Dear Juliana,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We would be glad to have you return for another memorable stay.Best wishes,Monica Subirats, General Manager

Dear James,Thank you for your kind feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back for another enjoyable visit.Best wishes,

Dear Abdul,Thank you for your kind feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back for another enjoyable visit.Best wishes,Monica Subirats, General Manager

Dear Amanda,Thank you for your detailed feedback.We are delighted to hear that you found our staff to be superb and appreciated our ideal location on the iconic Paseo de Gracia. Our team works hard to provide exceptional service to all our guests, and we are glad that it made a positive impact on your stay. We also appreciate your feedback regarding the room furnishings and the view from our breakfast/dining roof deck. Our rooms are designed with an elegant and chic style to offer maximum comfort, and we are continuously working to improve our offerings based on guest feedback. While our rooftop terrace does provide a pleasant atmosphere, we understand that the view may not be as expansive as some guests might prefer.We are grateful for your valuable feedback, as it helps us identify areas for improvement and ensure that future guests have an even better experience.We look forward to welcoming you back. Best wishes,

Dear Demita,Thank you for taking the time to share your experience at our hotel.We are thrilled to hear that you had another great stay on your most recent visit and found your room to be beautiful. Our team is always happy to assist with any issues, such as the hot bathroom floor, to ensure your comfort. It's great to know that you appreciated the air conditioning during the warm weather and that our breakfast selection exceeded your expectations. We're also glad that our friendly and helpful team made a positive impression on you and that you enjoyed the Barcelona city tour bus recommendation.We look forward to welcoming you back in September!With very best wishes,

Dear Simeon,Thank you for sharing your wonderful experience at Monument Hotel.We are thrilled that you enjoyed your first visit to Barcelona and that our hotel exceeded your expectations. It is an honor to know that we have become your top choice for future stays in the city. Our prime location on Paseo de Gracia, close to iconic landmarks and luxury brand shops, certainly adds to the overall experience. Moreover, we are also delighted that you appreciated the cleanliness of your room and the hotel's condition. We always aim to meet and where possible exceed our guests' expectations and appreciate your recognition of our team's excellent service.We look forward to welcoming you back on your next visit to Barcelona. Warmest regards,

Dear Charles,Thank you for your kind feedback.We are pleased that you appreciated the high standards and quality service which we strive to uphold. This kind feedback will motivate the entire team to continue pursuing excellence in all that we do.We hope to welcome you back for another enjoyable visit.Best wishes,

Dear Lei,Thank you for taking the time to share your experience at our hotel.We are glad to know that you enjoyed your stay with us overall. Our team works hard to ensure that our guests have a comfortable and enjoyable stay.Our hotel is housed in a historic neo-Gothic mansion, which adds to its charm and character. However, we have designed the rooms and suites with an elegant and chic style to offer maximum comfort to our guests. We are sorry to hear that the layout and décor were not to your taste and have noted your comments.We hope to have the opportunity to welcome you back.Kind regards,

Dear Glenda,Thank you for sharing your review.It is a pleasure to know that we were able to meet your expectations and that our location was so suited to your needs.Furthermore, we are so pleased that you enjoyed fitness facilities and high quality toiletries.Thank you for your kind comments about our team members and high standards.We look forward to welcoming you back.Best wishes,Monica Subirats, General Manager

Dear Amer,Thank you for this excellent review of your stay.We are thrilled to hear that you had a perfect experience and found our team's service to be top-notch; we always strive to provide the best service to our guests, and it's great to know that we met your expectations.Furthermore, we appreciate your kind recommendation.We hope to welcome you back for another enjoyable visit in the future.Best wishes,Monica Subirats, General Manager

Dear Glenn,Thank you for your kind feedback.We are delighted that your experience met your expectations, your recognition of our team's excellent service and our food offering are gratefully received.We hope to welcome you back for another enjoyable visit.Best wishes,Monica Subirats, General Manager

Dear Guest,Thank you for this rating of your stay.We are pleased that we were able to meet your expectations.We hope to welcome you back for another enjoyable visit in the future.Best wishes,

Dear John,Thank you for your kind feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We hope to welcome you back for another enjoyable visit.Best wishes,Monica Subirats, General Manager

Dear Tyler,Thank you for taking the time to review your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back.Best wishes,Monica Subirats, General Manager

Dear Cyrus,Thank you for taking the time to share your review.We are delighted to hear that you appreciated the elegant and sophisticated atmosphere and our prime location in the heart of Barcelona.We are sorry, however, that we did not meet your expectations with the room assignment; we have duly noted your comments and will review these with the team as we endeavour to better meet your needs in future. Nonetheless, we appreciate your kind words about our team and will be sure to pass on your compliments.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Monica Subirats, General Manager

Dear Marilene,Thank you for sharing your opinion of your stay with us.We are delighted to hear that we met your expectations and to know that our strategic location helped make your visit to the city enjoyable.We also appreciate your kind words about our team who work hard to uphold our high standards.We look forward to welcoming you back.Best wishes,Monica Subirats, General Manager

Dear Guest,Thank you for this lovely review of your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to welcome you back for another enjoyable visit in the future.Best wishes,

Dear Jeff,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that our team upheld our usual high level of service and were helpful in directing you to local places of interest.However, we are sorry to hear of your concern regarding the air conditioning and regret you did not let us know at the time as our team would have been more than happy to assist in finding a solution to ensure your comfort.Nevertheless, we are pleased that your room was ideal for your stay and the birds a welcome addition.We hope to have the opportunity to welcome you back for an even better experience.Kind regards,

Dear Ann,Thank you for taking the time to share your review.We are delighted to hear that you appreciated our prime location and spacious room. It's also great to know that our team provided top-notch service during your stay, as we strive to ensure our guests have a memorable experience.However, we are sorry to hear that you were not completely happy with the lighting system and found the TV channels to be limited. Your feedback is appreciated as it helps us to highlight areas for improvement.We hope that we may have the pleasure of welcoming you back in the future. Best wishes,

Dear Demita,Thank you for this lovely review of your stay.It is a pleasure to know you had a comfortable stay and appreciated the elegant and sophisticated atmosphere of our 19th-century building.We are grateful for your kind words towards our team members. We will be sure to pass on your compliments to Ricciardo, Marta and members of our concierge team who will be delighted to know they had an impact on your visit. We are glad that they were able to assist you with recommendations and local knowledge to ensure you made the most of your time in Barcelona.We hope to welcome you back for another enjoyable visit in the future.Best wishes,

Dear Catharine,Thank you for your kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope you will return for another memorable stay.Best wishes,

Dear Guest,We are glad to receive such a positive review!We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back on another occasion. Best wishes,

Dear Analu,Thank you for your review.We are pleased you were happy with our high standards, however, your remarks about the amenities have been duly noted. Our guests' reviews are useful to evaluate our services in order to undertake the necessary improvements.We hope to have the occasion to welcome you back in the near future.Kind regards,

Dear Alicia,Thank you for this kind review about your recent visit.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well.We look forward to the pleasure of seeing you again in the future. Kind regards,