Apartment, 2 Bedrooms
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Reviews of My Address in Plaza Real

3 out of 5
My Address in Plaza Real
Plaça Reial, 3, Barcelona

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.6/10

Cleanliness

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Diane

Travelled with partner
Disliked: Amenities
6 flights of narrow stairs with luggage was too much. 3 locked doors. Finally arrived at patio with peeling paint and no comfy chairs for us seniors.
Stayed 4 nights in Nov 2023
Response from My Address in Plaza Real on 21 Nov 2023
We are very sorry about your experience. Unfortunately, the stairs and no elevator information are on all the information sent, also on the website is listed as a non elevator building. There are doors locked for security reason, but we give two sets of keys and codes, so no chance to be stuck. Again, I'm so sorry about your experience. Always the best is to read all the service we provide so no possibility to have surprises later.

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, room comfort
Infested with Ants!
I'm not usually the type of person to write a negative review, but our stay at My Address in Plaza Real was pretty terrible. We quickly found the property is infested with Ants and would enter through the walls, baseboards, and door cracks (see pictures). We found ants in our bags and other personal belongings within 12 hours of our stay. The property manager, Miriyam, was far from helpful. She was told of the problem and denied any wrong doing, stating that the ants came from outside and would solve the problem by sealing the door, even though there are clear pictures of ants coming from multiple entry points. Further, she stated that it was the first time it has ever happened, even though there are ant traps present along with ant killing spray on the premise. She refused to offer a refund, help with reaccommodation, or reimburse for the property that was damaged from the ants. Ants were present throughout our stay, forcing us to frequently sweep the floors and spray pesticides to minimize their impact- far from what anyone should expect in a hotel. Be very cautious with this listing. The lower price point and central location can be attractive, however, you will be sacrificing your well being throughout your stay. Also- the stair situation is not to be ignored. It is about 10 flights of stairs through narrow passage ways. I would not recommend to anyone who is in poor physical fitness.
Stayed 7 nights in Jul 2023
Response from My Address in Plaza Real on 21 Sept 2023
Dear Chris,We are very sorry about your bad experience with us. The problem with the Ants where solved, as there are a big terrace with plants jus across they came from the garden. After you told us we came to the apartment and we clean it, we put some traps and during your stay we came several times to check if there was ants and there wasn't anymore.We didn't refund you because when you called us we came straight away and we solved the problem quickly. About the stairs, it's on the listed, we specified that we do not have elevator and there are 97 stairs.In any case we are very sorry about your experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Perfect location
The location is ideal and the apartment was clean and comfortable. Despite the many stairs to climb, the view from the top of the apartment was worth it.
Stayed 7 nights in Jun 2023
Response from My address in Barcelona on 24 Jun 2023
Thank you so much for your feedback!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities
Lovely apartment with patio, perfect location for everything you need to do while in barcelona!
Stayed 2 nights in Jun 2023
Response from My Address in Plaza Real on 22 Jun 2023
Thank you Laura,It was so nice to host you

8/10 Good

Courtland

Travelled with group
Liked: Cleanliness, room comfort
Great location!
This was located in a plaza that literally had restaurants and bars downstairs so it was very convenient. Located right off of La rambla and very easy to find. Nice size apartment with small kitchenette. Other things to note: There is no elevator and you have to go up many flights of stairs to the apartment, many flights. We were a group of 4 and coming up the stairs around 9PM, just talking calmly and had a resident open their door and tell us we were being too loud. They were very abrupt. I recommend not talking while using the stairs after 8PM. Once in the apartment no issue and quiet but apparently the stairs can be a problem. Also both bedrooms in the apartments are next to each other and have sliding doors so there is not a lot of privacy and you can hear each other in the rooms.
Stayed 2 nights in Jan 2023
Response from My Address in Plaza Real on 26 Jan 2023
thank you so much for your review!

6/10 Okay

Nicole

Liked: Cleanliness
Great location but mediocre lodging!
This lodging is in a very desirable location right in the middle of La Rambla, but the actual lodging is not very desirable. The apartment is up on the top of the building with 4 keys to get there and a ton of flights of stairs. We are healthy and don’t mind that, but if you’re older or have a handicap, you’re out of luck. The beds are twin beds which can be pushed together for a couple, but you have that gap that’s annoying. The mattress is so thin and uncomfortable on a thin bed frame. The beds are like from a military camp. The sofa bed is so hard and not balanced. It will flip over if you’re on the open side. The shower stall was not built right so the water does not drain correctly. You’re standing in a pool of water while you’re showering. If you want to cook a meal in the apartment, the stove and pot/pans will not lend itself to a good experience. There is a standing fan provided, but it is broken. Thus, the location is great, but the actual apartment is not so great!
Stayed 7 nights in May 2022
Response from My Address in Barcelona on 5 Jul 2022
Dear Nicole, thank you for your timing writing us a review. We take note of your comments in order to improve our service. About the stairs unfortunately the building doesn't have elevator, but it's writted on the listed. In any case thank you again Best Regards My Address in Barcelona

8/10 Good

Dennis

Liked: Cleanliness
Beliggenhed-Beliggenhed-Beliggenhed
Beliggenheden for denne lejlighed er helt unik på Plaza Real med liv musik og stemning. (Ingen larm i lejligheden fra pladsen) Sengen er ikke den bedste og der er ingen elevator så man har lige 90 trin at komme igennem. Lejligheden er ren og pæn og der er hvad man skal bruge men har lidt spanske skønshedsfejl hist og her. Men det var for mig fuldstændig underordnet. Næste gang jeg kommer til Barcelona booker jeg denne lejlighed igen.
Stayed 4 nights in Oct 2023

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location, it was in the Central of the City and there was a good connection to the underground trail.
Response from My Address in Plaza Real on 8 Sept 2023
Thank you Walter! It was a pleasure to host youHope to see you soon

8/10 Good

ronny

Liked: Cleanliness
prettig verblijf met een goed gevoel
het appartenment was ruim genoeg voor ons beide . meubels konden wel een upgrade krijgen vooral de bedden(190cm bedden met spieraal onderkant)klein keuken maar hebben we geen gebruik van gemaakt behalve de koelkast . de toegang naar appartement met zijn 5 trappen dat was wel even klimmen maar er was dan een groot terras waar je bijna privé zit. dat was wel erg geweldig. douche was ook goed en het was er schoon. communicatie met het verhuurbedrijf was zeer goed en de ligging was top om barcelona te bekijken of uit te gaan . bij elkaar een prettig verblijf gehad en een goed gevoel aan over gehouden .
Stayed 5 nights in Aug 2023
Response from My Address in Plaza Real on 8 Sept 2023
Thank you Ronny, it was a pleasure to host you

8/10 Good

jin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in May 2023
Response from My Address in Plaza Real on 22 Jun 2023
Thank you for your feedback! Hope to see you soon

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 9 nights in Jan 2023
Response from My address in Barcelona on 15 Mar 2023
Thank you so much for your review

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, room comfort
Super tag lejlighed
Meget hyggelig lejlighed til 2-3 personer beliggende lige ved Ramla Vi havde egen altan med lidt slidte men dog brugbare have møbler samt adgang til stor fælles terrasse Eneste minus er 100 trappetrin op så når man først kommer op i lejligheden smutter man ikke lige ned igen Venlig og hjælpsom indcheckning
Stayed 7 nights in Aug 2022
Response from My Address in Plaza Real on 13 Sept 2022
Thank you for your review, it was so nice to host you!See you soon

8/10 Good

nathalie

Top localisation Attention 95 marches !!!
L'appartement est extrêmement bien placé. Une terrasse vraiment très agréable. Petit bemol sur les 95 marches pour y accéder non mentionnés dans le descriptif et pas d'ascenseur. Le canapé et les coussins des fauteuils extérieurs ont beaucoup de taches. Il n'y avait que tres peu de couverts (3 fourchettes par exemple).
Stayed 4 nights in Sep 2021
Response from My Address in Barcelona Team on 4 Nov 2021
Chère Nathalie, Merci d'avoir choisi notre appartement pour votre séjour. Nous apprécions grandement le temps que vous avez passé à évaluer l'expérience et espérons que vous avez apprécié votre visite. Nous espérons vous voir bientôt.

8/10 Good

Cristina

Travelled with group
Molto comodo per la posizione
Stayed 5 nights in Aug 2021
Response from My Address in Barcelona on 6 Sept 2021
Muchas gracias Cristina, Ha sido un placer alojarles en nuestro apartamento. Me alegro que disfrutarán de la localización. Un cordial saludo y hasta pronto My Address in Barcelona Team