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"Staff was very good ! Nice clean rooms, safe"

"I have stayed at Hotel Emporio many times and it is the superb service and attention by the staff that warrants my return to the hotel. From the bellboys and reception, to the maid service and the restaurant and pool area workers, everybody is always smiling and offering their assistance with anything that I may need or want. This serves to make my vacation stay absolutely wonderful. I particularly enjoy eating a breakfast with a beautiful view of the ocean and eating a fish or seafood dinner on the terrace of the Arrecife restaurant and admiring the starlit sky and relaxing in the tranquility of the evening. Although these highlights were somewhat interrupted, for me and the other guests, by the closure of the main buffet restaurant for two days, the staff was amazing and is to be commended in their flexibility and resilience in dealing with the uncomfortable and inconvenient situation of the restaurant painting. "

"Everything was great as it has been the last 23 years!!"

"The entire Thompson Hotel was excellent. The entire Hotel seems to have been upgraded. We've been staying at the hotel before it was the Thompson and it has never been as nice as it is now. Great management, great staff A wonderful establisment."

"The staff was great! We asked if we could switch our room to one with a balcony and the managers were very accommodating. "

"Excellent accommodations and great service. Very clean! Highly recommend Hotel Azul Ixtapa!"

"Staff are awesome, rooms are clean, food was good. Anything you needed or asked for they followed through to the end."

"Clean , perfect location, staff very good "

"Staff was exceptional right from our check in with Luis to our numerous attentive wait staff and cleaners. I would especially compliment Paulo for the amazing massage. Many folks may be hesitant about the number of steps but I assure you the views make it all worth while. Large rooms with beautiful decks and a pool & happy hour bar you will not get anywhere else! Loved it all."