Norfolk Hotel Guide - Basilica of Saint Mary of the Immaculate Conception hotels in Norfolk, United States of America.

"Bathroom was absolutely filthy,kids running around screaming all night, waited 30 minutes for someone to come check us in and ended up having to call to get someone to come to the front desk"

"Room was fine. Location was excellent and parking was great. We stayed here since we were attending the Va Tattoo. Since one of us was not very mobile, it was helpful to have a restaurant in the hotel for breakfast and one dinner. We stayed three nights during the recent 90+ degree heat wave and the AC struggled with it. WiFi did not seem great as connecting some devices was difficult or did not work. The biggest complaint was only partially the hotel's problem. At checkout time there were no luggage carts to be found and we had to wait a while before we were able to bring our stuff down from our room. The breakfast staff were friendly and helpful."

"Parking was easy. Bedding was old and stained. There was graffiti on and in our night stand and dresser but the artist had talent. Smoke detector was hanging off ceiling. Hallway stunk but the staff was amazing. "

"The hotel is getting very tired. Our room sink had a broken stopper and the bathroom floor had something sticky spilt on it, Only one elevator worked so there was always a wait. The ice machine didn’t work. They only had coffee made in tge mirning, no hot water ot tea options. I think it was over priced for what you got"

"The property is disgusting. The sheets were torn and burnt, the hair dryer had a burned plug, the tub was badly cracked, the rug was frayed"

"Amazing hotel in every way 5 stars "

"Not worth the amount you pay"

"Great location and a beautiful hotel."

"The breakfast was tasty, but not very hot. The bed was terrific, the sofa bed has really bad cushions. The bathroom doors does not close. The highlight was the front desk agents, especially Rachel. They were always smiling and helpful. Thanks."