Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

Park Hyatt St. Kitts

5.0 star property
Luxury hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Park Hyatt St. Kitts

Deluxe Suite, Pool Access (Plunge Pool)
Property video
Lobby
2 outdoor pools, pool cabanas (surcharge), pool loungers
Premium bedding, minibar, in-room safe, desk
Park Hyatt St. Kitts offers an eco-certified beachfront experience with amenities like a beach bar and grocery store. Unwind on the sand, book treatments at Sugar Mill Spa & Sanctuary, or join yoga classes at the 24-hour fitness center.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • All-inclusive
  • Pet-friendly
  • Gym
  • Breakfast available
The current price is €597
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Suite, Pool Access (Plunge Pool)

Deluxe Suite, Pool Access (Plunge Pool)

Deluxe Suite, Pool Access (Plunge Pool)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Dining table
  • 84 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Pool Access (Plunge Pool)

Premium bedding, minibar, in-room safe, desk

Suite, Pool Access (Plunge Pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
  • 67 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View

View from room

Suite, 1 King Bed, Pool View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
  • 64 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 50 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
  • 64 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

View from room

Room, 2 Queen Beds, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Premium bedding, minibar, in-room safe, desk

Suite, Accessible

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Living area

Suite (Penthouse)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Dining table
  • 214 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa

Presidential Villa

Presidential Villa

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Dining table
  • 490 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 8
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Beachfront

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Beachfront

View from room

Room, 2 Queen Beds, Beachfront

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Beachfront (Plunge Pool Rooftop)

Premium bedding, minibar, in-room safe, desk

Suite, Beachfront (Plunge Pool Rooftop)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
  • 64 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Beachfront

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Beachfront

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
  • 64 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Banana Bay, South East Peninsula, Parish of St. George, Basseterre, 265

What's nearby

  • Banana Bay Beach - 1 min drive - 0.0 km

Getting around

  • Basseterre (SKB-Robert L. Bradshaw Intl.) - 22 min drive

Restaurants

  • ‪Shipwreck Bar & Grill - ‬24 min drive
  • ‪Coconut Grove - ‬28 min drive
  • ‪Mr. X's Shiggidy Shack - ‬28 min drive
  • ‪Carambola Beach Club - ‬26 min drive
  • ‪Rock Lobster - ‬28 min drive

About this property

Park Hyatt St. Kitts

Luxury family-friendly hotel near Cockleshell Bay
Located close to Pinney's Beach and Timothy Hill, Park Hyatt St. Kitts provides golfing on-site, a beach bar and a corner/local shop. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and beach massages. Indulge in hydrotherapy, a massage and a body wrap at Sugar Mill Spa & Sanctuary, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, children's meals and ocean views. The 24-hour gym offers fitness classes and yoga classes; other things to do include fishing, kayaking and beach yoga. In addition to a terrace and designer shops on-site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, along with cabanas and sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Babysitting (surcharge), concierge services and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 126 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
More amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 50-inch LCD TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

All-inclusive room rates at Park Hyatt St. Kitts are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

3 outdoor pools, pool umbrellas, pool loungers

St Kitts Marriott Beach Resort, Casino & Spa

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
8.4 out of 10, Very good, 1,015 reviews
The price is €215
includes taxes & fees
8 Nov - 9 Nov
St Kitts Marriott Beach Resort, Casino & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 55 per person
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Couples/private dining

Restaurants on site

  • The Fishermans Village
  • The Great House
  • The Stone Barn

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach yoga
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 buildings
  • 3 floors
  • Ballroom
  • Built in 2017
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 6 September 2025 to 4 October 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 70.2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 to 55 per person
  • Airport shuttle fee: USD 50 per person (one-way)
  • Rollaway bed fee: USD 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Park Hyatt St. Kitts Hotel Basseterre
Park Hyatt St. Kitts Hotel
Park Hyatt St. Kitts Basseterre
Park Hyatt St Kitts Basseterr
Park Hyatt St. Kitts Hotel
Park Hyatt St. Kitts Basseterre
Park Hyatt St. Kitts Hotel Basseterre

Frequently asked questions

Does Park Hyatt St. Kitts have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Park Hyatt St. Kitts?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Park Hyatt St. Kitts on 3 Nov 2025 start from €536.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt St. Kitts pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Park Hyatt St. Kitts?

Self-parking and valet parking are free at this property.

What time is check-in at Park Hyatt St. Kitts?

Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Park Hyatt St. Kitts?

Checkout is at 11:00 AM.

Does Park Hyatt St. Kitts provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.

Are there all-inclusive benefits at Park Hyatt St. Kitts?

Some rate plans available at this property are all-inclusive.

Where is Park Hyatt St. Kitts located?

This Basseterre hotel is on the beach, 0.3 mi (0.5 km) from Cockleshell Bay, and within 9 mi (15 km) of Pinney's Beach and Timothy Hill. Frigate Bay and Royal St. Kitts Golf Club are also within 12 mi (20 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Park Hyatt St. Kitts Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 143 out of 187 reviews
Rating 8 - Good. 28 out of 187 reviews
Rating 6 - Okay. 9 out of 187 reviews
Rating 4 - Poor. 4 out of 187 reviews
Rating 2 - Terrible. 3 out of 187 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would love to go back
Stayed 7 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
great family spot.
Stayed 7 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel for a short getaway, and it exceeded my expectations in all the right ways. The highlight of my stay was definitely the pool room — waking up to a beautifully view of Nevis was absolutely breathtaking. It made every moment feel calm and refreshing. The room itself was clean, modern, and comfortable, with everything I needed for a relaxing stay. I appreciated the peaceful atmosphere and how well-maintained the facilities were, especially around the pool area. Although my stay was short, it was memorable, and I’d happily return for a longer visit next time. Highly recommend it for anyone looking for a quick escape with a view that truly delivers. Only reason I didn’t rate it higher was because some of the restaurants/bars were closed probably because is slow season
Stayed 4 nights in Aug 2025

10/10 Excellent

Kieara

Liked: Cleanliness, staff & service, amenities
Great property and staff was really nice
Stayed 4 nights in Oct 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, nice rooms, loved how easy it was to move between the pool and beach. Staff was very helpful. Food at the restaurants was excellent. Really enjoyed our stay. Our kids did crafts at the kids club for bit while I could workout or sit by the adult pool.
Stayed 7 nights in Nov 2024

10/10 Excellent

yaniv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service and property are all wonderful and an absolute joy.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great views of ocean and beyond
Stayed 4 nights in Nov 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!! Property was unbelievable and the staff was top notch! We will definitely go back in the future.
Stayed 8 nights in Jun 2024

10/10 Excellent

Noelle Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. A true spa retreat resort that looks out at Nevis and pretty removed from “the strip”. One of the nicest beaches and pools. Staff is so friendly too. They do not have an ATM and most of the taxis prefer or “only take” cash. A boat dock right on the property makes a quick day trip to Nevis very easy ($60 round trip).
Stayed 5 nights in Aug 2024

10/10 Excellent

Matthew Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Had the most Amazing time celebrating my 50th Birthday here. The whole staff truly went above and beyond. Definitely will come back.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a little bit out of the way but well worth it if you are looking for relaxation in a beautiful oasis. Incredible service always with a smile. Food ingredient quality was excellent but a bit overpriced. Staff was very helpful, rooms and grounds are exceptional. Fitness center, pool, spa all wonderful.
Stayed 8 nights in Jul 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was excellent, close to the Caribbean and the hotel pool. The room was well designed and spacious. The resort is clean and well managed. The staff is super friendly and accommodating. The restaurants offer a good selection, but some things are not well prepared and everything is crazy expensive. They add the service and taxes, which are like a 30% adder. For instance, they will cook all meats perfectly to whatever temperature you order, but they massively overcooked the lobster. Don't order pancakes or waffles (very dense, and falls apart like cornbread) if that's your thing. Service at the pool is very slow...
Stayed 5 nights in May 2025

10/10 Excellent

annette

Liked: Cleanliness, staff & service, property conditions & facilities
A price of heaven with a price off course. Will be back
Stayed 4 nights in Jan 2024

8/10 Good

Jennifer L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in great shape. They were doing some up-keeps and had scaffolding in front of one building. Our private plunge pool was.missing a couple of tiles, but that was it. Everything else was pristine.
Stayed 4 nights in Oct 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
AC unit out for a day but fixed the next day.
Stayed 8 nights in Dec 2022

4/10 Poor

Chelsea

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Service is absolutely poor. Nobody around to help and when they do it’s with little to no care. Food is awful. Limited options, and half the stuff on the menu isn’t available. They make substitutions without asking. Rooms are not cleaned. Floor is dirty, my feet were black from walking around the room every day. Our sheets were never changed the whole 6 day stay. Robes were stained. Scratches on the floor. Should not be considered a five star resort.
Stayed 5 nights in Feb 2024

10/10 Excellent

Keshma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Hyatt is luxury
Stayed 7 nights in Aug 2025

10/10 Excellent

Britta Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service from everyone at the resort! Beautiful updated rooms. Amazing pools and restaurants to enjoy! Definitely going back again! Hands down best vacation!
Stayed 5 nights in Jul 2025

10/10 Excellent

Arnaldo

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful, rooms were clean and had amazing views of the ocean. The staff stole the show, they were friendly and attentive. Food and drinks were good. Hotel had plenty to do to keep you busy with kayaking, paddle boarding, chess, and pool basketball. Overall wonderful stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

rosmund conway

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jun 2025

8/10 Good

BETTY S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay except understaffed at front desk making check in and out very frustrating. there was only 1 person in reception covering both concierge and check in. took at least 1/2 hr just to be acknowledged. unfortunate, because trip was otherwise great!
Stayed 4 nights in May 2025

8/10 Good

Dawn Samantha Michelle CHoo Ket

Liked: Cleanliness, property conditions & facilities
Breakfast, pool bar, housekeeping and Fisherman village staff were all friendly professional attentive. Had a great experience. Guest with small kids, please take note you can only go to 2 /3 of the onsite restaurants. Stone bar is only for adults NO kids. We weren’t told this at check in or when we made the reservation for dinner. It was quiet upsetting when we arrived with our 8 year old and was turned away. Sadly nothing extra was given as a peace offering Over all our visit was enjoyable.
Stayed 6 nights in May 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly staff
Stayed 7 nights in May 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a very cleverly and brilliantly designed setup. The pool area meeting the beach and units all with excellent views. The adult pool was intricately designed to maximize enjoyment and privacy. Many dining options, each with different flairs.
Stayed 5 nights in Apr 2025

10/10 Excellent

Barbara Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!!!
Stayed 5 nights in Apr 2025