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"No coffee pot in room"

"You can tell the ownership cares about the place and is trying to make a good go of it buy they certainly have challenges. It was a big old school full-service hotel from different times so it is a lot of square footage to maintain. The lobby and rooms are very clean but it is getting dated - and the price reflects that. The room was spacious but it has a 32" TV with no HD signal. Watching hockey was not good. This hotel used to have a big restaurant that probably made decent money. Now, it is the breakfast space and it is an ok breakfast. I did not have a chance to check out the pool. The biggest drawback is the location. I had not been in the Soo in a few years. That area was maybe a bit rough but it is worse. There was absolutely nothing open down there on a Sunday night. It is a low-income area and there are a lot of very sketchy characters on the streets. I was quite concerned about my vehicle.and brought a lot of stuff up to my room. Everything in the Soo is up and down Great Northern Rd. We had to go up there to eat and should have just stayed in a hotel there for the extra money. It proves to me that a city cannot revitalize their downtown by simply building a shiny new arena there. I feel for these owners and appreciate their It is not a bad hotel but I don't know if I would stay there again."

"The room was clean and the staff was efficient. We stayed 3 nights. Our first night was "

"Everything was great"

"Amazing stay, clean room friendly staff yummy fritter and coffee with a view of Lake Superior! Doesn’t get any better! "

"Great place to stay at."

"The room was clean with a seating area and pseudo-fireplace. Staff at the desk, the cleaning, the breakfast folks all personable, friendly and engaging."

"Staff was friendly. There was a loud noise coming from the middle of the wall as we tried to sleep. Sounded like water was draining into the wall. When I say loud, I mean it. Woke the husband from dead sleep. Also, the door to my room doesn’t close on its own. For me, not a big deal, as I always make sure that the door is closed and obviously locked, but some people don’t and trust the hard close. Pillows are tiny! Bed was good. Free breakfast was good! Don’t think this hotel would be a choice to stay again. Did tell front desk about the door and water sounds."

"Everyone and everything was the same as it was before. The staff remembered me and even gave me the same room as before. Very polite and always smiling. Will come back just hope the price is not any higher."