All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thanks for your reviews and thanks again for staying with us.Hope to see you soon.
8/10 Good
Ashley
25 Feb 2024
Liked: Staff & service
Disliked: Amenities
The AC didn’t work, wouldn’t turn on even after playing with the thermostat. Didn’t make a big fuss about it because it was only for a night but that was definitely a red flag
Ashley
Stayed 1 night in Feb 2024
Response from Huy Vu on 1 Apr 2024
We are so sorry for the AC issue, we will work on it and hope to see you again.
10/10 Excellent
Sarah
Travelled with family, Business traveller, Travelled with group
18 Feb 2024
Liked: Amenities
It was amazing so clean so nice and fancy but cheap the front desk guy let us switch rooms because the ax was only blowing cold recommended.
Sarah
Stayed 1 night in Feb 2024
Response from Huy Vu on 1 Apr 2024
Thanks for your review. Sorry for the AC issue, we will work on it. Hope to see you again
10/10 Excellent
Carlissa
Travelled with group
13 Feb 2024
Liked: Amenities
Everything was perfect!
Carlissa
Stayed 1 night in Feb 2024
Response from Huy Vu on 1 Apr 2024
Thanks for your review and thank you so much for staying with us. Hope to see you again.
The staff was extremely polite and made every effort to make you feel welcome and at home!
Gayle
Stayed 3 nights in Jan 2024
Response from Huy Vu on 9 Feb 2024
Thank you su much for staying with us. Hope to see you soon.
4/10 Poor
Kathryn, LaPlace
15 Jan 2024
Disliked: Property conditions & facilities
1.Door did not open and close properly. Got held up on door frame. 2. Lights in entry way/closet did not work 3. Bathroom door hit toilet every time opening. Hence toilet seat wobbly. 4. Worn carpet. 5. Property wasn’t too busy so not a lot of activity. Property was kinda dark. I wouldn’t recommend to other single travelers.
Kathryn
Stayed 1 night in Jan 2024
Response from LeKisha L. on 16 Jan 2024
Thank you for your recent stay with us. We are so sorry to hear that you did not enjoy your stay. Please know your feedback is valued and will be used to help us improve.
10/10 Excellent
Stephanie
13 Jan 2024
Liked: Amenities
Great
Stephanie
Stayed 1 night in Jan 2024
Response from LeKisha L. on 16 Jan 2024
Thank you for your recent stay with us. We hope we get the opportunity to host you again in the near future
10/10 Excellent
Hûlk KILLÂ
1 Jan 2024
Liked: Amenities
Love the hospitality of this hotel and how they really took care of me and my needs
Hûlk KILLÂ
Stayed 1 night in Dec 2023
Response from LeKisha L. on 16 Jan 2024
Thank you for your recent stay with us. We strive to give the best service we can and are happy your enjoyed your stay. We hope to host you again in the near future
Thank you for your recent stay with us. We are pleased you enjoyed your stay. We hope to host you again in the near future.
8/10 Good
Yohn Carlos
24 Dec 2023
Yohn Carlos
Stayed 1 night in Dec 2023
Response from LeKisha L on 25 Dec 2023
Thank you for your recent stay with us. We are glad you enjoyed your stay. We look forward to hosting you again.
6/10 Okay
Ginger, Green Valley
14 Dec 2023
Ginger
Stayed 1 night in Dec 2023
Response from LeKisha L. on 16 Jan 2024
Thank you for your recent stay with us. We value your feedback and will use it to continue to provide excellent services to our guest
10/10 Excellent
Triwonne
10 Dec 2023
Liked: Cleanliness, staff & service
Nice
Triwonne
Stayed 1 night in Dec 2023
Response from LeKisha L. on 11 Dec 2023
Thank you for your recent stay with us. We are glad we were able to deliver the service you expected. We look forward to hosting you again in the near future
Anthony was very professional, knowledgeable, and welcoming. Dominique was very friendly. Doc in the restaurant was very courteous, checking on us often to make sure we were good, and fast. I will be returning to this hotel. It was extremely clean, great atmosphere, and quiet. Food in restaurant was good and did not take long to get food.
Gayberyl
Stayed 2 nights in Nov 2023
Response from LeKisha L on 26 Nov 2023
Thank you for your recent stay with us. We value your feedback. We are happy to hear that our stay displayed excellent customer service to you and hope to host you again in the near future
4/10 Poor
cristians
18 Nov 2023
Disliked: Cleanliness, staff & service
cristians
Stayed 1 night in Nov 2023
Response from LeKisha L. on 20 Nov 2023
Thank you for your recent stay with us. We are sorry we didn't exceed your expectations. We are always working to make sure our guests have an excellent experience. We hope you would give us an opportunity in the future to make it better.
The daytime front desk woman was a nightmare to deal with, she was very rude not willing to help solve any problem. Actually I believe this was the same woman who was the server for the "breakfast that was extra". The coffee creamer was so old it seperated in coffee and smelled horrible. The food was good but service was horrible. It has been over 3 weeks and my card and still not been credited back the 50$ hold for incedintles. Slowest elevator i have ever witnessed in my life! The late night desk woman was awesome however!
Chad
Stayed 3 nights in Sep 2023
Response from W.A on 25 Oct 2023
Sorry to hear your stay was not very pleasant, we will look into the matter and take action where needed, again sorry was stay was not very pleasant
The stay was good. The only problem I had was the water issue. I couldn’t take a shower because the water was dirty. Other than that it was good
Patricia
Stayed 1 night in Sep 2023
Response from Huy Vu on 26 Sept 2023
We are so sorry for the inconvenience you had. We had issues with our water supply lines on that day. It has been fixed on the same afternoon. Again, thank you for staying with us.
10/10 Excellent
Pamela
Travelled with family
26 Sept 2023
Awesome stay
We enjoyed our short stay!! Reane? At the front desk was super friendly and helpful. We enjoyed the pool and the restaurant. Will definitely stay here again if we are ever in the area again
Pamela
Stayed 1 night in Sep 2023
Response from Terasa on 27 Sept 2023
Thanks for sharing your awesome stay... we look forward to seeing you again!
4/10 Poor
Benny
25 Sept 2023
Elevators are super slow, sometimes took 10 minutes or more to get from the 5th floor to the 1st floor.
One tub had draining issues, we had to wait for 30/45 minutes for them to come look at it and they never showed. Eventually moved us to another room at 11:00p.
Another night a room on the same floor had a dog that cried, whined and barked all night. They finally asked the owner to keep the dog quiet it not until midnight.
Benny
Stayed 2 nights in Sep 2023
Response from Huy Vu on 26 Sept 2023
We are so sorry for the inconveniences. We are working on to improve them.Hope to see you again.
Extremely rude and aggressive people in the parking lot area harassing people for no reason, making it very uncomfortable environment.
Keista
Stayed 1 night in Sep 2023
Response from Huy Vu on 26 Sept 2023
We are so sorry for the inconvenience. We have security officers patrolling and we do have BRPD on site different shifts as well.I will discuss with them and hope to see you again.
8/10 Good
Michael
16 Sept 2023
Michael
Stayed 3 nights in Sep 2023
Response from Huy Vu on 10 Oct 2023
Mr Michael, Thank you for staying with us. Hope to see you soon.
10/10 Excellent
Monica
15 Sept 2023
Liked: Cleanliness
They were very friendly
Monica
Stayed 1 night in Sep 2023
Response from Huy Vu on 18 Sept 2023
thank you so much for staying with us.Hope to see you sonn
10/10 Excellent
John
7 Sept 2023
Only negative is that beds are not as comfortable as they could be
John
Stayed 1 night in Sep 2023
Response from Huy Vu on 7 Sept 2023
Thanks for your stay with us. We hope to see you soon
Recently stayed here for a nearby workshop. The hotel was clean, parking easy and staff bent over backward to make sure we enjoyed our stay. Conveniently located to fast food, grocery stores and the freeway. Room was immaculate, beds very comfortable. Would stay again.
William
Stayed 2 nights in Aug 2023
Response from W.A on 14 Aug 2023
Glad to hear you enjoyed your stay look forward to seeing you on your next visit
The room was very clean and cool. The bed and pillows were just right. The only concern was that the water drained out of the tub rather slowly.
Even with that, I would stay here again.
Connie
Stayed 1 night in Aug 2023
Response from W.A on 14 Aug 2023
glad to hear you enjoyed your stay, we have informed management about your concern and will see that the problem gets attention as soon as possible
The pool was disgusting. It had items floating in it to include food. There was also a soiled, dirty diaper sitting by the edge of the pool. There were no towels at the pool. Only one elevator worked so the average wait time was five minutes for a five story building. The wait staff at the bar was extremely slow. Had to wait over 10 minutes for service.
Bill
Stayed 1 night in Jul 2023
Response from Ashley on 28 Jul 2023
Thank you for your feedback, We’re so sorry that you had a bad experience… We will look further into itThanks