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Reviews of Towneplace Suites Baton Rouge Port Allen

2.5 out of 5
Towneplace Suites Baton Rouge Port Allen
2665 Office Park Dr, Port Allen, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 217 out of 298 reviews" "
Rating 8 - Good. 49 out of 298 reviews" "
Rating 6 - Okay. 11 out of 298 reviews" "
Rating 4 - Poor. 5 out of 298 reviews" "
Rating 2 - Terrible. 16 out of 298 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

gye, mcallen

Travelled with family
Disliked: Staff & service, property conditions & facilities
i was not happy for his svc when i checked in around 11:40 PM even i called about late check in one day ago firstly the door card was not working even they brought other one it was same problem then they opened by master key and said that it will be fixed and replaced early morning tomorrow but it did not happend and we went down to have breakfast with our all belongings because of no fixed card key secondly the air con did not working properly and i wan not controlled...very bad room!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Sonya

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2024

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Area is an industrial neighborhood
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Nugzari

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Tamera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom and bathroom are spacious. Bed very comfortable. Check-in person was friendly and personable. Plenty of breakfast food and drink options.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect for a self love stay. Very clean, very quiet, very roomy. Perfect area. Will definitely be staying again.
Stayed 1 night in Jan 2024

8/10 Good

Luis

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Carolyne

Travelled with family and small children
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Monica

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was nicely surprised about how spacious the room was. The property was close to the event at LSU. Easy access and no traffic.
Stayed 2 nights in Jan 2024

2/10 Terrible

Leonardo

Stayed 1 night in Jan 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive stay over the weekend. The beds are very comfortable. The rooms are very clean! Customer service was good aswell. No issues checking in or out. Has a very nice Breakfast spread as well! Only two negatives was the shower curtain broke on me we had to change rooms but it was the same kind of room and everything. Also, we was evacuated around 1 am due to a fire alarm. Never had this happen before. They said it was a false alarm. We think someone pulled it but we aren’t sure. But we would definitely stay again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Chanel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice hotel!
The hotel was very nice and clean. I like that checkout was at noon rather than 11am like most hotels. It was quiet and peaceful. Would definitely stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Lawrence, San Jose

Stayed 4 nights in Dec 2023

10/10 Excellent

Ashly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and spacious
Stayed 1 night in Dec 2023

10/10 Excellent

CHARU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located. Ample parking. Stayes with a bunch of people and everyone loved the rooms and hotel
Stayed 24 nights in Nov 2023

10/10 Excellent

CHARU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very neat and clean. The staff is superb. Breakfast is good. Rooms are big.
Stayed 26 nights in Nov 2023

10/10 Excellent

CHARU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Ample parking. Very friendly staff. Good breakfast. Nice bug and comfy rooms
Stayed 23 nights in Nov 2023

10/10 Excellent

JOSEPH CHARLES

Stayed 14 nights in Dec 2023

6/10 Okay

rene

Stayed 24 nights in Nov 2023

10/10 Excellent

CHARU

Stayed 13 nights in Dec 2023

10/10 Excellent

Latasha, Pittsburg

Stayed 1 night in Dec 2023

10/10 Excellent

kayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Weekend
Internet not working in one of the rooms. Microwave not working in one of the rooms. Maintenance called but they never came. Would have loved to have all 3 rooms nearby. Friendly front desk.
Stayed 2 nights in Dec 2023

2/10 Terrible

Eula

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Time Staying
2nd time staying at this exact hotel bc of cleanliness! Feels safe and very well kept. Although this time there was alot if noise coming from the room next to us that some us up during the night and morning, that was frustrating. No internet and no tv. Other than that, it's a 5 star!
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
The suite had a kitchen, lots of space for working. Bed was comfortable. Everything was clean. Breakfast had multiple options. Only downside was the late night fire alarm (complete with flashing lights, screaming alarms and 3 firetrucks.) Happily there was no real emergency but no explanation was given. Desk staff initially tried to pretend it hadn't happened.
Stayed 2 nights in Dec 2023

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and staff
Stayed 4 nights in Nov 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good quiet hotel
Stayed 2 nights in Nov 2023

2/10 Terrible

Roland

Travelled with family
Disliked: Staff & service
Good breakfast..overpriced
Stayed 1 night in Nov 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Charles W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely, clean facility; large well appointed rooms; comfortable beds; excellent hot breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Reginald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop
Great Bed! Short stay on our way to Florida.
Stayed 1 night in Oct 2023

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
Evening was good
Stayed 1 night in Oct 2023

2/10 Terrible

Mitzi

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Equipment check should be done daily
TV picture did not work and staff could not fix the issue. Elevator would not work going down to lobby so we had to use the stairs.
Stayed 1 night in Oct 2023

10/10 Excellent

Annette

Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat and clean
Stayed to be close to tiger stadium for the LSU game. Great place with comfortable beds and pillows.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was well cleaned & comfortable! Definitely will return!
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth, Lowell

Stayed 2 nights in Sep 2023

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Superficially like all the other Tru, Home2,Homewood etc. hotels, looks nice, obviously recently built, staff was great. However, seriously flawed: - Hot breakfast looked good, but sausage patties were the driest I’ve ever had, almost inedible. The scrambled eggs looked like the normal eggs out of a box but were also surprisingly dry, though not as bad as the sausage. - the room doors are ridiculously heavy and hard to open - one of the elevators had buttons that required tons of pressure to push. The other had buttons that weren’t as bad but still much harder than normal. Also in both elevators only a few of the button lights worked so you couldn’t tell what had been pushed. - our room had a sign taped over the thermostat that told us to use the controls on the window unit, pretty bad for an almost-new hotel. Also their drop off area parking was really shallow so if a pickup was there loading/unloading it would be hard for a car parked in the spaces in front of the main entrance to get out (or in). Really poorly thought through, I used to like Marriot but think I’ll avoid this Towneplace chain.
Stayed 1 night in Sep 2023

10/10 Excellent

Gay

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, room comfort
Great Place to Stay
I would definitely stay here again. The hotel is in a good location, has excellent amenities and the staff was GREAT! The stay includes breakfast each day with a wide variety of options.
Stayed 5 nights in Aug 2023

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Just a gross hotel. Don't believe the ratings
Stayed 1 night in Aug 2023

6/10 Okay

Priscilla

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Hot breakfast, location a d clean
Stayed 3 nights in Jul 2023

10/10 Excellent

Teresa, San Antonio

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was right off the highway but away to not hear the traffic. The room was very spacious, comfortable, and clean. The bathroom was very big and easy to move around in. The breakfast in the morning was very good.
Stayed 1 night in Jun 2023

4/10 Poor

David

Stayed 1 night in May 2023