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"The room we were allocated was nothing like those advertised. The bathroom had crumbling plaster on the walls ,The very bleak room had poor lighting and curtains that would not open properly to see the 'Sea View'. No hairdrier/no ironing equipment as advertised. The restaurant and the bar was not open at all. The staff were courteous and the linen in the room was clean and fresh, but with nothing to stay and enjoy, we left a day early to come home. Eastbourne itself is sad and neglected as highlighted by the state of the pier, so all in all we regretted this booking with Expedia."

"The staff and food was very good, lovely hotel but could do with a lick of paint"

"Breakfast was not available due to a change of operations."

"Breakfast is really good and great choice, lovely sea views "

"We loved our sea view room. We highly recommended this property."

"Flagged as a 5* hotel, but more like a 3* as no comparison with Eastbournes other 5* the Grand. An Impressive building on the seafront, and ok but some irritating things such as a 1900's lift! with concertina double doors that were very heavy to open/close. Fortunately the staff were alert to it and frequently helped out. Its Quaint but soon became annoying. Our partial seaview balcony room was big but bland, with few power sockets and a wall bar as a wardrobe. The kettle was immediately under the TV and so when in use, the steam went all over the TV, we avoided subsequently for the serious safety issue it presents. The balcony was very narrow 1mx2m and limited by large access step. Both of us tried the £20 breakfast once and thought it expensive and poor quality, so we breakfasted out for the rest of our stay. Its very well positioned so lots of eating places nearby, plus the Pier, Bandstand and promonade walk. Free welcome wine on the first night, but not a great quality for a "5*" hotel. Altogether a good but frustrating place to stay."

"I've stayed here a few times and it's a great location, breakfast is always good."

"Very good breakfast options and restaurant choices in the evening. Staff all very helpful."

"Really clean everywhere , lovely big room , powerful shower , comfy massive bed . Balcony was a bit small but beautiful view of the golf field "