Bávaro City Center

Perfect stay! Definitely will return

Hotel is beautiful and room was perfect. Since the property is not too large everything is convenient and close by. The spa was wonderful. There was a lot of seaweed on the beach but by thats part of traveling to the Caribbeand and by our last day they had cleaned a large part of it, plus the pools made up for it. Food was ok with some major fails in the italian restaurant (plase remove the gnocchi from the menu, it’s atrocious). The staff needs MAJOR training on customer service and hospitality. The only two redeeming stars were Confesor by the pool and Gerson in the French restaurant. They went above and beyond to make the experience a great one but they cant do it on their own when the people making the drinks or the food are not doing their part. As a born and raised Dominican now living abroad for the past 20 years I want to see the greatness of my people shine through but when I dont see it in tourism and hospitality, the one activity we take the most pride on and which is also sustaining the country’s economy, it makes me sad when I see this. Hopefully these are only growing pains and they’re working on better training the staff. In the meantime, please dont portray yourselves as a 5-star hotel.

Kid friendly and very clean