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Reviews of Scottish Inns & Suites

2.5 out of 5
Scottish Inns & Suites
5525 7th Street, Bay City, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 82 reviews" "
Rating 8 - Good. 25 out of 82 reviews" "
Rating 6 - Okay. 2 out of 82 reviews" "
Rating 4 - Poor. 4 out of 82 reviews" "
Rating 2 - Terrible. 4 out of 82 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Rachel

Stayed 1 night in Aug 2023

10/10 Excellent

Jessica

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very ckean and well kept
Stayed 1 night in May 2023

8/10 Good

Adriane

Business traveller
Liked: Cleanliness, property conditions & facilities
Booked through Expedia and the check-in / out processes were very easy and fast. The room was impressively clean and well cared for. The street noise from obnoxious drivers was disturbing for a light sleeper but turned the AC to fan on and helped drown out the noise. My dissatisfaction resides in no breakfast although advertised on the site as Continental Breakfast included. I mentioned this to the manager at checkout and his reason was Covid.. We are way beyond that being an acceptable excuse, as all other accommodations I stay at offer some form of breakfast.
Stayed 1 night in May 2023

8/10 Good

Mary Kathleen

Liked: Cleanliness
Nice Room but BEDS ARE TOO HIGH!!!!!
The room was clean & fairly comfortable, with a working kitchen and full-size refrigerator. BUT THE BED WAS 3 FEET HIGH (!!!), WITH A 12+~INCH THICK MATTRESS!!! EVEN THOUGH THE ROOM WAS SUPPOSED TO BE ACCESSIBLE, THE BED WAS NOT!!! THE ONLY PERSON WHO COULD SIT COMFORTABLY ON A BED THAT HIGH WOULD BE A PRO-BASKETBALL PLAYER!!! For a handicapped individual, it is impossible!! Please Use matteresses that are NOT more than 8-inches thick and box-springs that are no more than 8-10 inches thick!!! I would rather sleep on a futon so I don't break my neck trying to get in and out of bed!!!!!!!
Stayed 4 nights in Jan 2023

4/10 Poor

Tami

Stayed 1 night in Feb 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Jeff

Stayed 1 night in Jan 2023

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Christopher

8/10 Good

Nicholas

Stayed 1 night in Nov 2022

10/10 Excellent

Lanika

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Stanley

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Very nice clean and quiet hotel especially for that price!!!
Stayed 1 night in Jun 2022

2/10 Terrible

Michael or Fe

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel experience ever
Stayed 1 night in May 2022

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and comfortable
Stayed 1 night in Apr 2022

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get to check in.
Don’t get a last minute hotel with them. Says it’s 24hr service but nobody was there to check me in.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean, our room was located on 1st floor very convenient and we had abfull size refrigerator with microwave. Everything is great here and will definitely be staying here again and felling all our co-workers and friends. Never once did we see an insect or any bugs very clean room and property.
Stayed 7 nights in Aug 2021

10/10 Excellent

Mary

Stayed 3 nights in Jul 2021

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Super impressed clean very accommodating. Excellent value for the price. Located to nearly anything you would want from Walmart to restaurants to Starbucks.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
We couldn’t get checked in on time and I need a floor level room and was told to call the home office to change it. I pushed back until he gave me the room I need. The floors we wet from what seemed like sweating caused by the A/C and the tub was dangerously slippery. Wouldn’t stay in a Scottish Inn again.
Stayed 1 night in Jun 2021

2/10 Terrible

Matya

Travelled with family
Disliked: Staff & service, property conditions & facilities
Wish it was better.
I was charged and extra 50 dollars. Then they wouldn’t take my debit card. I wish it would have said I have to pay extra when I book this room . Inside the room was hot and the toilet doesn’t flush.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personable staff, clean rooms, easy check in and out, comfortable beds.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

2/10 Terrible

Naoreen

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
No breakfast
No breakfast at all despite what website said. First room we were assigned smelled like meth. Second room smelled clean but the fire alarm kept beeping. Someone came and put a battery in when we complained
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facility. I accidentally left something in my room. I called and they held it in the office for me for 24 hours till I could get there. Will stay again if ever back in Bay City.
Stayed 1 night in Apr 2021

10/10 Excellent

John P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Bay City
Full size fridge and freezer were nice. The owners were friendly and helpful. My only issue was the deadbolt for my room wasn’t working properly, but the top security latch did so it still helped. For the price it’s impressive considering I’ve received less at more expensive places!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great being I was not familiar with the area. Would definitely stay here again
Stayed 1 night in Mar 2021

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place to stay. The parking is a little tight. Don’t try it if you have a trailer. The rooms seem to have been updated not too long ago.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They under promised and over delivered. - The add said there was a microwave and refrigerator. There was a actually a kitchenette (present surprise). There was no carpet to hold the dirt, but a light tan tile that was clean and held no odors. The staff was helpful and kept the facilities neat and clean. - I had a great stay...
Stayed 3 nights in Feb 2021

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok if the price is right
Great hotel room wise and the staff is very friendly. My only complaint is the price fluctuations and the parking. If you decide to go have a late dinner good luck finding parking other than way in the back.
Stayed 1 night in Feb 2021

8/10 Good

Brandon

Stayed 1 night in Jan 2021

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Love this place. Extremely neat and clean.
Stayed 1 night in Dec 2020
Response from Chris Patel on 3 Dec 2020
Thank you very much for your feedback.

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
The rooms were absolutely immaculate in the staff was so pleasant 10 out of 10 for cleanliness wonderful place
Stayed 1 night in Nov 2020
Response from Chris Patel on 1 Dec 2020
Thank you for your great feedback.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice amenities, a little noisy, very helpful staff!!
Stayed 1 night in Oct 2020
Response from Chris Patel on 3 Nov 2020
Thank you for your feedback. We are sorry about those noisy customer. We stopped them many time, but you know young kids... Hopefully, it will better next time.

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel
Nice stay, clean rooms, friendly staff and good price
Stayed 1 night in Oct 2020
Response from Chris Patel on 7 Oct 2020
Thank you very much for your feedback. it is very helpful for us.

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Chris Patel on 7 Oct 2020
Thank you very much for your feedback. it is very helpful for us.

10/10 Excellent

Pretiieyezz, Texas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TWO THUMBS UP FOR THIS HOTEL CLEAN AND A NICE PLACE TO STAY LOVE IT!!!
Stayed 1 night in Aug 2020
Response from Chris Patel on 6 Sept 2020
Thank you for your feedback. Hopefully we will see you soon.

10/10 Excellent

Lorenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020
Response from Chris Patel on 2 Aug 2020
Thank you for your feedback.

10/10 Excellent

Lorenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Chris Patel on 1 Aug 2020
Thank you for feedback, hope you continue staying with us.

8/10 Good

Verified traveller

Nice clean rooms
Stayed 2 nights in Jul 2020
Response from Chris Patel on 26 Jul 2020
Thank you for your feed back. Hopefully, we will see you soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Liked the room overall and kitchenette but housekeeping could have been better
Stayed 2 nights in Jul 2020
Response from Chris Patel on 14 Jul 2020
Thank you for your feedback. We will definitely try to do better next time on housekeeping side.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Bay City
Clean and quiet. Amazing price.
Stayed 1 night in Jul 2020
Response from Chris Patel on 12 Jul 2020
Thank you for your feedback. Hopefully, see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasingly quite with no traffic at all..no loud music or people going in and out Thanks very much
Stayed 2 nights in Jul 2020
Response from Chris Patel on 8 Jul 2020
Thank you very much for your feedback. Hopefully see you soon again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price
Stay here every time we come home. Very clean. Bed is really comfortable. Convenient location. Just wish they had a pool.
Stayed 1 night in Jun 2020
Response from Chris Patel on 15 Jun 2020
Thank you for your feedback.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value .
Front desk was most helpful and very friendly. Property was well taken care of and room clean and comfortable.
Stayed 1 night in Jun 2020
Response from Chris Patel on 14 Jun 2020
Thank you Brandon, we appreciate your feed back.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Chris Patel on 14 Jun 2020
Thank you Jennifer, we appreciate your feedback. Hopefully, see you soon again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast available although avertised. Coffee was available
Stayed 4 nights in May 2020
Response from Chris Patel on 6 May 2020
Thank you for your feedback, which is help us to improve our service. Due to COVID-19, we are not serving breakfast, cause we do not know someone followed the government guideline or not, or some is sick or not. Hopefully, this COVID-19 problem get solved soon and we can serve you better.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable, inexpensive.
When I walked into the room, I was pleasantly surprised to see NO carpet on the floors. The room was well equipped with kitchenette with microwave, cook top, and refrigerator. All were scrupulously clean. I will stay there again in the future. Management answered the few questions I had quickly and courteously. To make things complete, the price was amazingly low.
Stayed 1 night in Apr 2020
Response from Chris Patel on 20 Apr 2020
Thank you for you feedback, it does help us improve our facility for our guest.