Bay Minette Hotels

"Very disappointed. There was used soap in the bathroom. A huge hole under the facet. I would shower due to the possibility of a bug coming out. All the amenities for coffee yet no coffee pot. Beautiful and historic but I would not recommend."

"The tv is in an awkward position for viewing while in bed. The AC did not work properly. The floors needed better cleaning. Won’t be staying there again."

"For an independent hotel this one is nice with a reasonable price a good breakfast a quaint area to smoke or lounge and all in the heart of Fairhope."

"This place was phenomenal!"

"The staff was so helpful and friendly. The property and rooms were clean but our bathroom needed an update. It looked like it needed some work. It wasn’t an issue of cleanliness but rather an issue of needing to be replaced/updated."

"The rooms were filthy. It was Hair. The tubes was dirty. The knob on the tube had broken before we got there. We told them to fix it. They did not. We asked for clean towels and sheets. They told us know we asked for our room to be clean they said they don’t clean the rooms we would like a refund."

"Police presence throughout the night. Someone running and screaming in the hall ‘they are trying to kill me”. Called 911 x2. Front desk assistant manager Teyana (?) EXTREMELY rude hung up on me twice. Ordered staff silent as to what went on. We were up all night and because I booked through Expedia they did not offer a refund. We left as soon as the we could after the police had left the next morning. Do NOT stay at this hotel. Not safe. Not accommodating. Didn’t even offer a refund. Nothing!!! This property says Marriot but it is a managed and owned property of Image Hotels. A night of terror for us and not one offering of compensation for the nightmare stay. Stay Clear!!! "

"Great stay very clean!!!!!!"

"The room was amazing. Our room was next to the elevator and we didn’t hear a thing. Also the ice machine and drink machine was there as well, but it was enclosed glass door, very elegant how it was set up. We will definitely be coming back. Thank you for a wonderful experience. Ooohhh we were celebrating our 40th Anniversary. We also ate at the Fire Steakhouse at the Casino downstairs. We had a fabulous time. Everyone at this Resort were very attentive and helpful Thank you. "