Search Cottages in Bay Shore

"We were surprised this is considered a 4 star hotel. It is in need of a renovation. The property appeared old and run down, the main elevators weren't working or were very slow. You could not drink the water unless you are an elite member. The duvet was in between 2 thin sheets and not between an actual duvet cover. The room was clean however, which is the most important thing to me. The staff was also kind. It is also very busy with events (weddings, dance competition, etc.)"

"A pretty decent motel!"

"Property deserves zero stars. Had an awful experience. Booked through Expedia but when arrived at the hotel somebody named John could not find my booking. After several minutes of trying , he phones his boss who was able to find my booking. Once I was given the room, it was several buildings down despite the entire hotel being empty. The toilet flush was not working. The wash basin was stained. The room was probably last updated in 1950s. There was no chain lock on the door. The outside had lots of unsavory characters hanging out. I wanted to leave but I was so tired, I just crashed on the bed."

"Clean room enough parking "

"Clean"

"yes"

"Selena who took care of breakfast was the best. So courteous, & helpful. What an asset to the hotel."

"The room was extremely small which isn't a big deal and although it looked clean at first, we saw the walls looked really dirty or stained & we kept finding long hair everywhere. The room was not kept up as in the floor was very worn with large dirty gaps which is definitely not a housekeeping issue. The bed was very nice, clean & comfortable and the towels were very clean as well. The staff was absolutely welcoming, accommodating and extremely pleasant. Overall, the rooms need to be maintained/renovated - as I said, I don't think the condition was a housekeeping issue but a maintenance issue. For the price, it's a good stay."

"Everyone was very good!"