Bayville Holidays

such an amazing staff in the property was even more impeccable than we thought it could be the balcony was gorgeous. The room said it was nice and it just gave luxury the entire time we were there. The staff make sure that we were happy and handled and even were helpful with us choosing our destinations and what to do. They really are a full service concierge.

Room wasn’t ready until 4:00 pm, and the electronic doors were defective couple times, leave us unable to access to our room

Great staff! Friendly and very hospitable.

The staff that worked in the dining areas and bars were excellent. The gentleman that worked on the beach to provide umbrellas, chairs were also great. Improvement is needed at the front desk in regards to consistency in communicating information to guests. I traveled with friends and we checked in at the same time however they were charged fees ( that were held on the credit card) but I wasn’t told that. The rooms can be improved as well. My room was stuffy throughout my stay even though maintenance came in to check it upon my request. The showers could use doors to keep the water from getting on the bathroom floor and our bathroom didn’t have a vent so it got hot in there after the shower. The resort should provide light food like pizza, fries, etc because after dinner ends at 9:30pm there’s no where else on the resort that you can get something lite to eat. Microwaves could be nice addition to the rooms.

The property was well maintained. The staff was friendly and helpful.