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"Mixed bag with this Hilton, which is in a superb location and has reasonably good amenities. The reception staff are good, but overwhelmed at certain times of day with long queues waiting to be attended to. Food in the restaurants was extremely good but a little on the pricey side. When restaurants were quiet the service was exceptionally good, but became a problem again at busy times. Pool areas, bars and beach all good, in lovely setting. We had a flood in our bathroom/room and while it was attended to it took 45 minutes for a maintenance person to come and nearly 3 hours for a room cleaner to attend by which time we had been forced to mop everything up ourselves. Compensation of $100 given, but not really the point given the disruption and time taken to deal with it. Overall impression is a very nice hotel, good amenities and staff, but possibly a problem with understaffing which impacts on service given. "

"amazing"

"This is a very special property and hotel. We had a fantastic time and will definitely return again someday. Just be aware that the surf and winds on the Atlantic side of the island are more pronounced so if you want tranquil water you would want to stay on the west side of the island. But this is a wonderful place and we are used to waves and found the trade winds very refreshing. "

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"We stayed at BL Villas February 13 to the 27th. We found the accommodations to our liking. We had everything we needed. We had a small problem on our 1st day which was fixed immediately. The location is amazing. It's close to the beach, shops, restaurants and a grocery store right down the street. We are already considering booking for next year. Thank you to our fine hosts. Dan and Lynda"

"Beach at hotel is unusable to swim in due to seaweed and such. They have a shuttle to the other side where beaches are beautiful. Pool areas had plenty of seating and large towels. No gift shop for incidentals. Room service is an additional $25 charge which was not originally disclosed. People and staff were super friendly. Food and beverages were ok. Even their top Resturaunt the food was good but nothing to be super excited about. "

"Amazing location on the beach. Great beach bar. Friendly staff. Lots of bars and restaurants within walking distance. Easy to get local buses to other areas. "

"They can upgrade the place a little. Far from everything. GREAT VIEW. The bars on the veranda was very spacious kids can fit through. Ants was on the bed. Very quiet. Shower head was very high to bath my child and the shower is kinda small. I had booked for the week but only stayed one night. I booked and try to cancel day after and they didnt want to give me back my money. "

"Hotel is very clean and staff are very friendly and helpful. "