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Reviews of Atrium Quinta de Pedras Hotel

3.5 out of 5
Atrium Quinta de Pedras Hotel
Rua Doutor Assis, 834, Belém, Para

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 410 reviews" "
Rating 8 - Good. 135 out of 410 reviews" "
Rating 6 - Okay. 44 out of 410 reviews" "
Rating 4 - Poor. 19 out of 410 reviews" "
Rating 2 - Terrible. 7 out of 410 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Laurent

Completely overpriced and needs to make changes
Very strange rooms with no natural light (no windows, only wood panels) and very expensive for what it is. The restaurant of the hotel is particularly bad, very expensive and all the food I was served was over cooked and dry (dry rice, dry grilled fish, dried up pancetta in my carbonatará etc.), they really need a better chef. Mosquitoes everywhere. I also saw a cricket walk through my room.
Stayed 5 nights in Jan 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good stay. Hotel is of high quality. Very clean, staff was very helpful. Restaurant was also good quality. The area is quiet and there is an echological parke nearby. Access to transportation was through Uber. Service was prompt and courteous. The only proble I had was the remote for the airconditioning that was too old, but it worked fine when I could see the controls and screen.
Stayed 2 nights in Mar 2023

6/10 Okay

Sergio

Business traveller
Disliked: Amenities
.
Stayed 2 nights in Jan 2023

10/10 Excellent

Daniel

Stayed 1 night in Aug 2022

8/10 Good

Sergio

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
Property is beuty, unique. Service must be improved.
Stayed 5 nights in Jul 2022

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I want to love this place. We stayed here last year and had a wonderful experience but this time around unfortunately it wasn’t quite as positive. Our room had no hot water, the sinks were clogged, the TV gets less than 10 channels, and the room I paid for was not what I received. Lastly, our key card never worked and had to call staff every time we needed to get into our room. Staff was unapologetic with every problem. If you have foreign money, than it’s probably a bargain but if you pay in reais you are getting overcharged, but Belem unfortunately is an expensive city when it really shouldn’t be. The area around the hotel is notoriously dangerous after sunset that the staff didn’t recommend we walk less than a block to eat at a restaurant near by for fear of muggings, even though it’s adjacent to a naval base!! I’ve lived in Brazil for many years, am a citizen… I get it, but make an entry in the back of the hotel to make it easier to access the Mangal das garças so your patrons don’t have to feel sketched out walking that creepy 300 feet to get there. I don’t know… simple things. Other than that, the hotel is absolutely stunning in beauty. Reminiscent of the Cloisters museum in NYC (I’m originally a New Yorker) and the breakfast is top notch. Also, you get a free massage. Mine was great but my wife woke up with more pain in her back. Like I say, I really want to love this place, but small improvements would make it compete with some of the best hotels in the world.
Stayed 1 night in May 2022

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic choice, although I chose it on a fluke because I don't know the area but the photos were impressive. In addition, the hotel is part of the cidade velha (the old city). Management and staff were very helpful all along. The restaurant is one of the best in town, so much so that in the weekend people from outside stream in just for dinner. Great breakfast and a sweet swimming pool to refresh yourself from the scorching sun. Also, it's around the corner from the Mangal das Garças Zoo-botanic Park, a gem! For me, it was a delight to walk from the Hydroviario docks, through Portão das Docas, the Ver-o-peso market, and march across the square with Belem's iconic clock. From the cathedral you can walk down Rua Dr. Assis to the hotel in 15 minutes.
Stayed 5 nights in Apr 2022

10/10 Excellent

Ricardo, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The staff are wonderful and they all understand English, the restaurant was very good as well! It’s a beautiful hotel with nice swimming pool set in a colonial location. I highly recommend it!! Thank you Italo at reception - great service 😀
Stayed 1 night in Jan 2022
Response from Comercial Hotel Atrium de Pedras. on 22 Feb 2022
Thank you, Mr. Ricardo!

10/10 Excellent

Tiago

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Disliked: Cleanliness
The hotel is very nice in certain areas that have been remodeled. In the areas that have not, it was dirty. Also, I was given a dirty plate, knife and fork when I asked for an extra. There was also two issues with the rooms. The first room did not have working A/C and TV. The second room had mold in the bathroom, broken windows and dirty overall. With that said, I notified the staff and was given rooms that were what is expected.
Stayed 7 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2021

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Property conditions & facilities
This beautiful biulding need more attention. Repair , repainting.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very well decorated using natural materials. We did not like the difficulty to park our car. Gate was always locked and our way in and out
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
No fan in bathrooms . The food selection is very limited for breakfast.
Stayed 1 night in Nov 2019

10/10 Excellent

constancia s.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. Great restaurant also. Friendly staff. Our room was the smallest and no view, this was all that was available when I booked it. But while we were there I saw the bigger rooms were empty! So I don't know what was with that. Also I noticed the other rooms had chocolates on their beds, but ours didn't :(
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very good looking hotel with touch of old days. Good food and drinks. Perfect location if yku don't care about cars and peaple on the street. Walking distans to nice natural park.
Stayed 1 night in Aug 2019

10/10 Excellent

Joseph J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one-of-a-kind experience
An amazing historical property.. it has everything you want and elegance but in a laid-back atmosphere. Very nice friendly staff.. the stakes in the restaurants are to die for. Don't pass up a chance to stay here if you come to Belem.
Stayed 5 nights in Jul 2019

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente opção em Belém
Excellente opção em Belém
Stayed 1 night in Apr 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best choice to stay in Belém. Only the location, the hotel is not in the safest part of town. I would always go back here to visit Belém.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice rooms, sketchy neighborhood
The room was really nice: big, clean and in good condition. The neighborhood was a bit sketchy and loud. We visited just before Christmas and there was a religious event that took place in the atrium of the hotel. The choir was placed directly in front of our room door and there was a big crowd watching it, which made the use of the room a very awkward at the time.
Stayed 4 nights in Dec 2018

8/10 Good

Davide

Liked: Staff & service, property conditions & facilities
Potentially good
The hotel has potential. Staff are friendly, but they can speak barely English (common in Brazil). The rooms are all organised around the patio, which is the common area, but aren't noise-proof. I found a few hair in my linen. The water in the shower wasn't flowing out. Breakfast was excellent.
Stayed 1 night in Dec 2018

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff. Beautiful atmosphere and amazing breakfast. Size of the room below the average but still acceptable.
Stayed 1 night in Nov 2018

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
The hotel is quite beautiful, a restored historical building with beautiful courtyards and a decent but small pool, the restaurant is pretty good and the whole place has a nice / colonial / amazonian feel. I think it´s probably the best hotel in Belem - although the competition isn´t very strong! Rooms are large and clean, if a little dated.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

James

Liked: Property conditions & facilities
Disliked: Cleanliness
The food at the Hotel was good. (no english menu)

8/10 Good

Ana Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Robson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Hotel bom e profissionais cordiais.
Stayed 1 night in Feb 2024

10/10 Excellent

LIVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

6/10 Okay

José Roberto Silva

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Área comum muito bonita e bem conservada, porém quartos com equipamentos, (TV, Ar-condicionado) antigos e necessitando de manutenção, quartos cheirando a mofo.
Stayed 5 nights in Feb 2024

10/10 Excellent

João Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom local
Sempre com qualidade este local merece
Stayed 6 nights in Jan 2024

8/10 Good

Adjano

Stayed 2 nights in Jan 2024

6/10 Okay

LUIZ JERONIMO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Alguns itens do café da manhã já estavam azedando, como tapioca e suco de abacaxi.
Stayed 1 night in Jan 2024

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gelcimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jose Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kitty de Melo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível! Amei! Que lugar lindo. O melhor lugar de Belém/PA
Stayed 1 night in Dec 2023

8/10 Good

FELIPE ARAÚJO DA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Paulo Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
O atendimento, rapidez e a clareza na chegada foi excelente, pois o hospede chega cansado e precisa da acomodação urgente, fato esse que me levou a dar o parabéns a essa magnifica hospedagem.
Stayed 2 nights in Nov 2023

10/10 Excellent

ADRIANO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

William

Stayed 1 night in Dec 2023

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é uma ótima opção para desconectar. Comida excelente! A arquitetura é rustica, mas bastante confortável.
Stayed 1 night in Nov 2023

8/10 Good

Solano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel!
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Agradável estadia. Porém o café da manhã precisa melhorar em variedades (poderia ter suco de laranja feito na hora, opções de fazer tapioquinha, capuccino mesmo que fosse o de sachê do 3 corações, variedades em doces pela manhã, iogurte sem gordura da batavo)
Stayed 4 nights in Nov 2023

10/10 Excellent

Luciana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Philippe

Stayed 2 nights in Oct 2023

4/10 Poor

Bruna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Habe meine Tante zu Besuch gehabt und musste für den Besuch 100,00R$ bezahlen, damit dieser mit mir aufs Zimmer begleiten kann.