Just a short distance from St. Herman's Cave, El Rey Hotel welcomes visitors with its tranquil garden and children's playground. Guests spend afternoons on the sunny terrace or book treatments at Raymond's spa for a refreshing break from exploring.
Reviews
7.47.4 out of 10
Good
Popular amenities
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available
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Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 5:30 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for full breakfast: approximately USD 5.00 to 15.00 per person
Airport shuttle fee: USD 100 per person (one-way)
Airport shuttle fee per child: USD 25
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 5:30 PM and midnight
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does El Rey Hotel have a pool?
Yes, this property has outdoor pool access.
Is El Rey Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at El Rey Hotel?
Self-parking is free at this property.
What time is check-in at El Rey Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 5:30 PM to midnight for a fee.
What time is check-out at El Rey Hotel?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Does El Rey Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 7:00 AM-8:00 PM on request. A fee of USD 100 per person applies.
Where is El Rey Hotel located?
Located in the heart of Belmopan, this spa hotel is within 2 mi (3 km) of Jaguar Paw, St. Herman's Cave and Isidoro Beaton Stadium. Saint Herman's Cave and Blue Hole National Park are also within 16 mi (25 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff is what makes this hotel great. Ebony is a shining star. Cant say enough about how wonderful she is. All front desk staff is very helpful and friendly.
Receipt from Expedia stated ' check in open 10 am onwards'. Arrived by taxi at 10. Whole place locked up and deserted with sign saying ' back at six'. Found another hotel but el ray was very resistant to refund. Tried hard to keep my money only gave in after heavy pressure from Expedia customer service. In addition hotel is bizarrely located out in a suburban street near to absolutely no amenities....all things considered ASTONISHED this place still in business
Desde que entramos a ese mal llamado hotel pudimos ver que no cumple con las normas mínimas de limpieza. El baño no lo han lavado en meses, demasiado desagradable. La zona de ducha horriblemente sucia y la cortina plastica negra de mugre en la base. Las sabanas fundas de almohada y almohadas muy sucias. No hay aseo en la habitación.
En la noche hubo bulla, gritos, musica estridente, cierre de puertas y apertura fuerte generando tal incomodidad para conciliar el sueño que no dormimos nada.
No hay a quien acudir porque no permanece n as fie en el mostrador.
Mo nos explicamos como tienen en esta empresa tan importante un hotel si es que se le puede llamar asi, tan malo, tan sucio y tan mal atendido.
Es el peor hotel que hemos ocupado.
The facility is going through a restructuring, therefore, the environment is not as organized as before, the last two times, when I stayed there. Hopefully, El Rey will post when the restructure is completed. The staff are great, and are doing their best to make Tenants as comfortable as possible. Overall I felt safe while staying there.
This is worst lodging that I have ever seen and It does not deserve to be even considered for a rating . It was so bad that I immediately left and found lodging elsewhere. My request for a refund was denied, This looks like a run down, delapidated Brothel . Expedia should Not be promoting lodging of this type. Please refund my money.
The picture of the room and lobby that the hotel shows on its website differ greatly from what you find when you arrive at the hotel. The rooms are very humid, the internet service is terrible, the connection is down all the time. There is no cable service, they have Netflix as the only provider, although they mention that they also have Disney plus and amazon prime, it is not true. In the windows, one had mosquito netting and the other did not, I had to fight with the mosquitoes that were in the room. The curtains in the bathroom were broken and dirty, I have pictures of it all. They never cleaned the room. I asked for an invoice, and they told me that by hotel policy, if I wanted an invoice, it would increase the price, more than the price I had already paid through XPEDIA. I will not return to this hotel, and I do not recommend anyone to visit it.
There were no designated parking spots available. We just parked were we could. The room was not what it shows in the pictures. It was clean. The beds were comfortable. The staff was
When I booked the property through Expedia, i was charged for my stay at that time. However, when I arrived I was charged an additional $60.00. I toldthe lady at ththe desk that i had already paid during the reservation/booking process, but she charged me anyway.
Friendly staff were the main plus. Also it is in a quiet residential area. The property itself (at least the standard rooms) verges on being a dump by US standards. The AC did work and we had out own bath, but it was so cramped that it was pretty difficult to navigate. The towel rack and door closer cobbled together out of repurposed clothes hangars riveted to the door were emblematic.
Overall, if you really just need a place to sleep and are not picky about aesthetics, go for it.
room is clean, AC silent, Tv is funny little like a little computer screen, queen bed is actually two twin beds together, restroom is clean but old features.
The staff was great. They always had a smile and were willing to help my family. My room was always cleaned and beds were made avery single day. The supermarket and restaurants were just of a walking distance. I love my stay at El Rey Hotel. Totally recomend it.
I like the staff ,very friendly and helpfull, the hotel is close to everything in Belmopan. The room was clean.
Verified traveller
Stayed 2 nights in Dec 2018
Verified
10/10 Excellent
Verified traveller
2 Dec 2018
Liked: Cleanliness, staff & service
The front staff Emory was soooooo welcoming and helped us settle in quickly. He is a great person to chat with about local issues or to confirm your travel plans. The morning breakfast was a typical Belizian and was cooked amazing with the BEST coffee! Can’t wait to stay at El Rey again. Great location made us feel safe. Convenient to get to grocery store if needed
Its not the best place I have stayed at, I think its a little over priced. Nothing to do around, I guess its what it is, Belmopan doesnt have much to offer anyway.