Interior detail
Check availability

Reviews of Apartamentos MS Pepita Puerto Marina

3 out of 5
Apartamentos MS Pepita Puerto Marina
Avenida Alay, s/n, Benalmádena, Malaga

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 84 reviews" "
Rating 8 - Good. 35 out of 84 reviews" "
Rating 6 - Okay. 12 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roy, Cole Harbour

Liked: Cleanliness, property conditions & facilities
Very. Friendly and helpful staff
Stayed 2 nights in Feb 2024
Response from RECEPCIÓN MS PEPITA on 25 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money, apartments are well equipped, in a great location and handy for restaurants, supermarkets and local bus service. You do need to pay for WiFi, safety deposit box, extra cleaning and sunbeds at the pool, so bear this in mind if you are on a budget. The rooms on the roadside get sun for most of the day during winter time and there is no road noise, I even had a sea view.
Stayed 14 nights in Nov 2023
Response from RECEPCIÓN MS PEPITA on 24 Nov 2023
Thank you very much!

10/10 Excellent

JEANETTE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great base for our holiday. Everything you need was in the apartment and it was so central to the area. Would recommend.
Stayed 8 nights in Oct 2023
Response from RECEPCIÓN MS PEPITA on 20 Nov 2023
Thank you very much.

10/10 Excellent

Cher

Stayed 5 nights in Oct 2023
Response from RECEPCIÓN MS PEPITA on 1 Nov 2023
Thank your very much for your answer.

6/10 Okay

Judith

Liked: Cleanliness
Stayed 7 nights in Sep 2023
Response from RECEPCIÓN MS PEPITA on 7 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ellie-May

Travelled with group
Liked: Cleanliness, room comfort
Lovely, comfortable weeks stay.
Hotel room was beautiful with lovely air conditioning. Beds were changed every other day mostly and towels changed regularly. When checking out we were allowed to leave our luggage down in a secure room aswell as being told we could still use the games room with air conditioning, and charging ports aswell as the pool girls shower and public shower until we left the building. The receptionists were most helpful and very kind to all three of us. The hotel is pretty central to everything on the marina, shopping centre is close, aquarium, restaurants, stalls, marina, bars, clubs aswell as offering help with taxi services and WiFi. WiFi was not free but also was not too expensive either.
Was very spacious with two balconies.
Bed was comfortable enough.
Cupboards filled with utilities such as plates, glasses etc
View was beautiful
Stayed 5 nights in Aug 2023
Response from RECEPCIÓN MS PEPITA on 3 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

s

Liked: Cleanliness, room comfort
Short trip
Excellent stay, very good value for money. Nice, spacious and clean.
Stayed 3 nights in May 2023
Response from MS PEPITA on 21 May 2023
Muchísimas gracias por su valoración. Nos ayuda a seguir mejorando. Esperamos verle pronto de vuelta

10/10 Excellent

Elaine

Liked: Cleanliness, room comfort
Great value for money for a three star Apartment
Great value for money even though a 3 star. Very central to the Marina where you will find many restaurants and bar, close to La Carieula beach. Transportation only three mins walk. Nice pool but shared with two residential blocks, there is a pool bar, nice snacks and best Sangria. Staff are amazing especially the staff on the Reception desk who go above and beyond. Small charge to use wifi although free in Reception area. Great value for money and I would return. Only one disappointment in that they were roadworks on one side of the hotel, but that should be finished by the end of May it’s all go to plan. Five stars for the staff.
Stayed 16 nights in Apr 2023
Response from RECEPCIÓN MS PEPITA on 18 May 2023
Agradecemos mucho su comentario. Nos alegra saber que haya disfrutado de su estancia. ¡Esperamos verle pronto!

10/10 Excellent

Pateick

Travelled with group
Liked: Cleanliness
Only issue was road works outside every morning which has been going on for nearly a year but near complete now. Not any fault of business
Stayed 5 nights in May 2023
Response from RECEPCIÓN MS PEPITA on 10 May 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Isabel

Travelled with family
Stayed 7 nights in Sep 2022
Response from MS PEPITA on 26 Sept 2022
Gracias por su valoración. Nos ayuda a seguir mejorando. Esperamos verla pronto de vuelta.

10/10 Excellent

David Paul

Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2022
Response from MS PEPITA on 26 Sept 2022
Muchísimas gracias por su valoración. Nos ayuda a seguir mejorando. Esperamos verle pronto de vuelta.

8/10 Good

Mick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The position is perfect for the beach and marina al within 4 minutes walk, shops are literally next door. The pool area is dated and was messy with cigarette ends on the grass, but the pool itself other than looking tired, was clean and not to busy at all. The staff in the apartments were brilliant and couldn't have been friendlier.
Stayed 9 nights in Aug 2022
Response from MS PEPITA on 17 Aug 2022
Muchas gracias por su comentario. Nos ayuda a seguir mejorando. Esperamos verle de vuelta pronto.

10/10 Excellent

Guy

Liked: Cleanliness, room comfort
Stayed 8 nights in Jul 2022
Response from MS PEPITA on 31 Jul 2022
Muchas Gracias por su puntuación. Su satisfacción nos ayuda a seguir mejorando.

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Mini break
Ideal accommodation for a few days away.
Stayed 4 nights in Jun 2022
Response from MS PEPITA on 5 Jul 2022
Thank you!

10/10 Excellent

Jolene

Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were pleased with our accommodation, everywhere was clean and tidy , staff was pleasant and very helpful
Stayed 7 nights in Oct 2019

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 7 nights in Sep 2019
Response from Reception on 21 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Apartamentos MS Alay on 24 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean close to all resort amenities. Very helpful reception staff
Stayed 5 nights in Jun 2019
Response from Apartamentos MS Alay on 24 Jul 2019
Your words make us very happy. We do our best every day to make our customers live a wonderful experience.

8/10 Good

mrs l davies

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick break
Great break thanks
Stayed 4 nights in Jun 2019
Response from Apartamentos MS Alay on 24 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
We were not happy to pay 4 euros each a day for a sun bed! 2 euros for a bed and 2 euros for a padding. This is the first time I have been asked this and I felt sorry for young families with children as this cost would add up in a 2 week holiday.
Stayed 5 nights in Apr 2019

8/10 Good

June

Liked: Staff & service
Beds not very comfortable
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff and poor maintenance
My trip was ruined because my key for the main door would not open the door. I was only there for one night and had planned to be picked up by friends at the Marina to join the rest of my friends in Mijas on the afternoon I arrived. I was unable to get to the Marina on time as I spent so long persuading the caretaker to do something about my defective key or the defective lock. He was rude and dismisive and wandered off leaving me in the lobby not knowing what to do. After about an hour of waiting and three calls to the telephone number they leave at reception the caretaker finally sorts the lock. To join my friends in Mijas I pay for a taxi at a cost of 28euros. The next morning I express my wish for a partial refund for the disruption, extra expense and unacceptable handling of the matter by the caretaker. I am told this will not be possible. For this reason I would not recommend the Ms Alay apartments.
Stayed 1 night in Mar 2019

10/10 Excellent

Tins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful
Stayed 4 nights in Mar 2019

8/10 Good

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Apartment was very clean and ideal for a short break. Excellent location, just 2 mins walk to the lovely marina area. Would highly recommend.
Stayed 3 nights in Mar 2019

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeated booking
Brilliant break at a very clean apartment in a good area to the marina, everything at hand outside hotel, staff very courteous and attentive
Stayed 4 nights in Mar 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfortable
Clean and comfortable, perfect for self catering and very handy for shops, bars and restaurants
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
No one at reseption when said it was to be maned at 8am not trùe
Stayed 7 nights in Mar 2019

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and good amenities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Facilities were basic and could have been better. There were hardly any staff to ask for services.
Stayed 3 nights in Feb 2019

6/10 Okay

RoyC, Wirral

Liked: Cleanliness
Hotel close to marina
Nice large rooms, clean and tidy. had to pay to use in room safe, and leave a deposit for the TV remote and safe key. Major problem as there was no sound proofing, you could hear everything through the walls. Nosiest hotel we have stayed in
Stayed 7 nights in Oct 2018

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nasty break
I spent pretty much the whole of my stay in my room as I slipped on the disabled ramp outside the hotel on my way out on the first day. The guy on reception helped me up and got me back to my room however in hindsight he should have rang me an ambulance as I had a double fracture of the fibea. I know why they have these ramps but they really have to make the safer I am currently in hospital in England facing a long rehabilitation which could have been prevented if they just had some grips put over the tiles. Apart from this I would certainly stay at this hotel again great location good size rooms and very clean. Pool area surprisingly nice as well
Stayed 4 nights in Sep 2018

8/10 Good

Lisa, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment hotel close to both beach & Marina
Friendly helpful reception staff. Large room/studio with 2 small balconies overlooking lovely pool. Very clean and good facilities. Within easy walking distance of the beach, Marina and lots of restaurants, shops and bars.
Stayed 7 nights in Oct 2017

10/10 Excellent

David, glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & clean near to beach & shops etc
Only thing I would say you shouldn't get charged for sun beds & a few more British TV channels would be nice but Hotel was nice & clean & fresh towels every 2 days excellent.
Stayed 6 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, very clean and cheap apartments. Excellent location.
Stayed 4 nights in Aug 2017

10/10 Excellent

Zoë

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best apartment I have stayed in!
The apartment was so great would highly recommend for young people and couples. We were there early and Victor let us check in early and was lovely throughout the trip! Props to good customer service!
Stayed 7 nights in Aug 2017

10/10 Excellent

shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable week
Enjoyed a lovely week in alay apts good apts friendly courtesy staff lovely clean apts with nice big swimming pool in central position can be noisy at front of hotel but we enjoyed watching people going about at all hours day and night didn't hear the road when balcony door closed. Would definitely return to these apts
Stayed 7 nights in Jul 2017

6/10 Okay

Ger

Liked: Cleanliness, room comfort
grand job
went there on a stag weekend, we read a few bad reviews of the hotel and were a bit hesitant to book it due to these reviews, as it was a stags and the price was very reasonable we booked it anyway, when we got there we were greatly surprised, the location beside the 24 hour square was ideal, the hotel lobby was spotless and the staff were friendly, when we got to the room I was even more surprised!! I booked a room for 2 and it was very big, self contained kitchen, toilets were pristine etc, I would have no hesitation in going to stay there again, it ticked all the boxes, the only down side was that the pool was out of action due to maintenance, but given the fact that we went before the season started then we have to make allowances that maintenance has to take place and it was unfortunate that it was happening during our stay, but that couldn't be helped at the end of the day, overall very happy with the accommodation and would happily recommend. oh the housekeeping could have been better, but that's all :)

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location, good apartment had everything we needed would stay again

8/10 Good

jeannette, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed here for last 5 years great location and friendly helpful staff, great for beach, marina

8/10 Good

mully, a

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was uncomfortable. Spacious apartment. Large pool. Convenient location. Tv only has sky news in English. Had to pay for sunbed.overall not too bad for price.

8/10 Good

Karen, Cork

Liked: Cleanliness, staff & service, property conditions & facilities
Short break
Hotel location was excellent. Building work next door was annoying. Room size perfectly adequate for a couple

8/10 Good

kate, wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great rooms! good pool
was very good however charging for sunbeds is bad form!

10/10 Excellent

Happy56

Liked: Cleanliness, staff & service, room comfort
Family get together
This was a great hotel for us as our daughter and her patener have a small apartment across the road. Will use again.

6/10 Okay

paul

Liked: Staff & service
Disliked: Cleanliness, room comfort
ok but needs improving
hotel staff very friendly room cleaned every day but walls in room very dirty and room needs updating badly

10/10 Excellent

Peter & Sheila Cox

Liked: Cleanliness, room comfort
Disliked: Staff & service
A Lovely two days
Loved it and hope we get the same room again it was better than having to take the bed down from the wall and staying in the Alay Hotel. Regards, Peter and Sheila

8/10 Good

Hilary, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MS Alay, Benelmadena
I thought it was lovely and clean, with air conditioning. Staff were friendly. I liked the location as it was near a shopping area that had varied items that could be bought as souvenirs. I think it would be particularly suitable for families with children as it is not as big as some other hotels further up towards Torremolinos.

8/10 Good

Lone

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from RECEPCIÓN MS PEPITA on 20 Nov 2023
Thank you very much

10/10 Excellent

Sebastien

Stayed 17 nights in Aug 2023
Response from RECEPCIÓN MS PEPITA on 3 Sept 2023
Thanks for staying with us.