Terrace/patio

Reviews of Vincci Selección Aleysa

5 out of 5
Vincci Selección Aleysa
Av. Antonio Machado, 57, Benalmádena, Malaga

Reviews

10

Exceptional

Rating 10 - Excellent. 427 out of 455 reviews" "
Rating 8 - Good. 27 out of 455 reviews" "
Rating 6 - Okay. 0 out of 455 reviews" "
Rating 4 - Poor. 1 out of 455 reviews" "
Rating 2 - Terrible. 0 out of 455 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darius, Vilnius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, perfect, fabulous: staff, room, amenities, breakfast.
Stayed 1 night in Mar 2024
Response from Lidia Barranco, Assistant Front Office Manager on 7 Apr 2024
Dear Darius,Thank you so much for your fantastic feedback! We're thrilled to hear that you found everything excellent during your stay with us – from our staff, to the room, amenities, and breakfast. It's wonderful to know that we were able to meet your expectations in every aspect of your visit. We appreciate your kind words and hope to welcome you back again soon!My best regards, Lidia BarrancoAssistant Front Office Manager

10/10 Excellent

Sameer, Mill Park

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to relax and super service
Stayed 2 nights in Feb 2024
Response from Lidia Barranco, Assistant Front Office Manager on 28 Feb 2024
Dear Sameer, Thank you for choosing us for your stay.We're thrilled to hear that you enjoyed your stay with us! Our location is indeed perfect for relaxation, and we're delighted that our service met your expectations.We would love to welcome you back for another memorable experience. My best regards, Lidia BarrancoAssistant Front Office Manager

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was without a doubt the best hotel I have ever stayed in. Excellent room, excellent restaurant, excellent staff and service, excellent facilities and they even had the rare excellent free breakfast that was a real breakfast. Highly recommend and look forward to staying at one of the sister hotels in Seville next year.
Stayed 1 night in Feb 2024
Response from Lidia Barranco, Assistant Front Office Manager on 28 Feb 2024
Dear William,Thank you so much for your glowing review! We're thrilled to hear that your stay with us was such a standout experience. Providing excellent service, facilities, and a delicious breakfast are all top priorities for us. We are looking forward to welcoming you back next year, and we're sure you'll love our sister hotel in Seville just as much. My best regards, Lidia BarrancoAssistant Front Office Manager

10/10 Excellent

michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room
Stayed 5 nights in Feb 2024
Response from Lidia Barranco, Assistant Front Office Manager on 24 Feb 2024
Dear michael,Thank you so much for your feedback. We are delighted to hear that you had a fantastic stay at our hotel and that you rated us 5 out of 5. It means the world to us to know that you enjoyed your experience with us. We strive to provide exceptional service and comfort to all our guests.Thank you once again for choosing our hotel and we hope to welcome you in the near future.My best regards, Lidia BarrancoAssistant Front Office Manager

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a delightful stay at the hotel in Malaga. The staff was exceptionally friendly and helpful, making the experience truly enjoyable. The food was outstanding. However, the non-soundproofed rooms were a downside, as noise from neighboring rooms, particularly the sound of moving chairs, was a constant disturbance. Despite this, the overall experience was fantastic due to the exceptional service and delightful cuisine.
Stayed 9 nights in Jan 2024
Response from Sophie Lobato on 7 Feb 2024
Dear Mina,Thank you for sharing your recent experience at our hotel in Malaga. We're thrilled to hear that you had a delightful stay and that our friendly and helpful staff contributed to making your experience truly enjoyable. It's fantastic to know that you found our cuisine outstanding – we always strive to offer the best culinary experience to our guests.We sincerely apologize for any inconvenience caused by the noise from neighboring rooms. We understand how disruptive this can be and will certainly look into ways to mitigate such disturbances in the future.Your feedback is invaluable to us, and we're grateful for the opportunity to improve. We hope to have the pleasure of welcoming you back soon for another wonderful stay.Warm regards,Sophie LobatoFront Office Manager

10/10 Excellent

ODELIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Sophie Lobato on 7 Feb 2024
Dear Odelia, Thank you very much for your great rating through Expedia.We hope to welcome you back in a not too distant future.Kind regards,Sophie LobatoFront Office Manager

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Felipe Rubio Guest Relations Department on 27 Jan 2024
Dear Guy, Thank you for rating your most recent experience at Vincci Selección Aleysa.We hope to welcome you back soon!Best regards,

10/10 Excellent

Garin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I only had two nights here, but it still exceeded our expectations. The young guy on the front desk Borja I think his name was; he welcomed and briefed us upon arrival and was outstanding, really made us feel welcomed. We had the room facing the ocean grass level next to the outdoor spa. Very clean and tidy. The spa welcomed and guided us through the various stages of treatments and she was very polite, I could have dosed off in there all day. We didn’t stay in for lunch or dinner but the breakfast was excellent, anything you want pretty much, all nicely laid out and also a menu to choose from with top quality ingredients. Overall a very good experience. We are all quick to complain about poor services, so I thought this hotel definitely deserved some praise. Would definitely stay here again.
Stayed 2 nights in Dec 2023
Response from Lidia Barranco, Guest Relations Department on 28 Jan 2024
Dear Mr Garin, Thank you so much for taking the time to share your positive experience! We're thrilled to hear that your stay exceeded expectations. It's great to know that our colleague Borja at the front desk made you feel welcomed and provided outstanding service. He will be very proud to hear that. We're also delighted that you enjoyed your room facing the sea, the spa, and the excellent variety for breakfast. Your kind words mean a lot to us, and we truly appreciate your feedback. We look forward to welcoming you back for another fantastic stay in the near future!My best regards,

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th visit.
Fourth time we stayed here, magnificent hotel, staff treat everyone as family. Service is outstanding, they do the little things very well.
Stayed 4 nights in Dec 2023
Response from Lidia Barranco Guest Relations Department on 24 Dec 2023
Dear Mrs Wayne,Thank you for choosing Vincci Selección Aleysa once more time for your stay in Benalmádena and for taking your time to share your experience.We are very proud of your nice feedback and good rating. It is very important to us!We look forward to welcome you back in a near future.May I take this opportunity to wish you Merry Christmas and a Happy New Year.Kind regards,Lidia BarrancoGuest Relations Department

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful everything will be back
Stayed 6 nights in Oct 2023
Response from Sophie Lobato on 29 Oct 2023
Dear guest, Thank you very much for choosing Vincci Aleysa 5* for your stay in Benalmádena and for sharing your beautiful picture of our terrace with future travellers of Expedia! This is a great way for future guests to get to know us.We are pleased to read you will be back, we will be waiting for you to help you have another wonderful stay!We remain at your entire disposal for any further information you may request.Kind regards,Sophie LobatoFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm in a lovely spot
Fabulous staff and lovely rooms.
Stayed 2 nights in Oct 2023
Response from Sophie Lobato on 29 Oct 2023
Dear guest, Thank you for choosing Vincci Selección Aleysa for your stay in Benalmádena.We are so pleased to know you found a hotel an oasis of calm in a lovely spot, we could not define it better.We hope to welcome you back soon.Kind regards,Sophie LobatoFront Office Manager

10/10 Excellent

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth.
One of the best hotels we have ever stayed in. Garden room was fantastic Wonderful spa pool Great breakfast This place is heaven on earth
Garden area stunning
Stayed 4 nights in Oct 2023
Response from Sophie Lobato on 13 Oct 2023
Dear guest, First of all, we would like to thank you on behalf of the Hotel Vincci Selección Aleysa for having chosen us to spend your stay in our hotel.We would also like to thank you for such a wonderful review on Expedia. Your evaluations are very important for us, so that we can continue to improve constantly, reading that you found the hotel a heaven on earth makes us really proud and happy for the service we provide.We remain at your disposal for anything you need, and would be delighted to welcome you again, hopefully in a not too distant future.Kind regards,Sophie LobatoFront Office Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Sophie Lobato on 29 Oct 2023
Dear guest, Thank you for choosing Vincci Selección Aleysa for your stay in Benalmádena and thank you for such a great rating on Expedia!We are delighted to know you enjoyed your stay and we hope to welcome you back in a not too distant future,Kind regards,Sophie LobatoFront Office Manager

10/10 Excellent

Sherene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews! If I could give this hotel 10/10 I would. This is a must stay at hotel in the middle of Costa Del Sol. We stayed for 6 nights and drove around to see South of Spain. All the staff are amazing, friendly and very helpful. Big thanks to Borja who was very welcoming. He greeted us from the beginning at check in with complimentary drinks as we arrived early and also upgraded our room. I had emailed the hotel after reservations that we are celebrating our anniversary and they responded promptly with romantic options to decorate the room etc. What a treat it was to open our room and see the beautiful decorations and the breathtaking views of the Mediterranean!! The location of the hotel is perfect! On the water and in the center of Binalmedina. With walking distance to restaurants on the beach with fun and family friendly night life. First night at Aleysa / (every Tuesday) there was a dinner with a flamenco show overlooking the sea!!! And it was spectacular!!! A must see! Food and customer service was excellent! Breakfast buffet was good with variety of options, great customer service and again the views were amazing!!
Stayed 6 nights in Jul 2023
Response from Sophie Lobato on 17 Aug 2023
Dear Mrs Obeid,Thank you very much for sharing your amazing experience from your recent stay at Aleysa on Expedia, it is such a great way for future travellers to get to know us.Our main and only goal is to reach our guests satisfaction and reading reviews like yours really makes us proud and happy and keeps us motivated to work in the same direction.This memories will stay forever in your heart and we feel that is priceless.We remain at your entire disposal for any further information you may request.Kind regards,Sophie LobatoFront Office Manager

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expectations exceeded!
Perfect stay over 4 days, staff were excellent, everything exceeded our expectations
Stayed 2 nights in Jul 2023
Response from Felipe Rubio (Guest Relations Department) on 28 Jul 2023
Dear Rob,Thank you for the perfect 4-day stay! Our staff was thrilled to read your excellent review. We can't wait to exceed your expectations again in the future.Best regards,

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff fantastic hotel.Supurb rooms and hotel area.. Could not rate high enough....other hotels take note..this is how you run a hotel and make guests feel at ease..
Stayed 3 nights in Jun 2023
Response from Felipe Rubio (Guest Relations Department) on 9 Jul 2023
Dear John,Thank you so much for your kind words.Our entire team does its best to make the guests feel welcome in their home in Benalmádena.We hope that you visit us the next time you visit the city!Best regards,

10/10 Excellent

RON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Class Hotel.........
Outstanding hotel and staff, very impressed.
Stayed 2 nights in Jun 2023
Response from Maria Montaño (Rooms Division Manager) on 28 Jun 2023
Dear RonThank you for your sharing and your positive rating of your stay.We are delighted to know you had a good experience. We are looking forward to welcoming you again soon!

8/10 Good

D J

Stayed 14 nights in May 2023
Response from Sophie Lobato on 28 May 2023
Dear Mr Mcgonigle,Thank you for your positive rating after your recent stay at Vincci Aleysa.We hope to welcome you back soon.Kind regards,Sophie LobatoFront Office Manager

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly, hotel was so clean, food was great, drinks even better. Will definitely be back.
Stayed 4 nights in Apr 2023
Response from Felipe Rubio (Guest Relations Department) on 11 May 2023
Dear Gerard,Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed your stay, including our friendly staff, clean hotel, great food, and drinks. It's fantastic to hear that you plan on returning and we look forward to welcoming you back soon!Best regards,

10/10 Excellent

Veronica

Stayed 2 nights in Apr 2023
Response from Felipe Rubio (Guest Relations Department) on 11 May 2023
Dear Veronica,Thank you for rating our hotel.We hope to be able to welcome you back in the near future.Best regards,

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great hotel just don’t stay in room A12
Stayed 1 night in Apr 2023
Response from Felipe Rubio (Guest Relations Department) on 11 May 2023
Dear Joyce,Thank you for your comments and rating.We have taken note of your dislike for room A12 and we will take it into account for future stays. Perhaps, we can recommend our Superior rooms, which have frontal views to the sea and, we believe, would best meet your expectations.Best regards,

10/10 Excellent

Shui Har Teresa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel, friendly and helpful staff. Clean and cosy room. Good choice for breakfast. Will definitely return : )
Stayed 5 nights in Mar 2023
Response from Felipe Rubio (Guest Relations Department) on 11 May 2023
Dear Shui Har Teresa,Thank you for taking the time to share your experience with us. We are glad to hear that you had a pleasant stay and that our staff was friendly and helpful. It's great to know that you found your room to be clean and cosy, and that you enjoyed our breakfast selection. We appreciate your feedback and look forward to welcoming you back to our hotel in the future.Thank you for choosing to stay with us.Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Felipe Rubio (Guest Relations Department) on 11 May 2023
Dear Guest,Thank you for your rating!Best regards,

10/10 Excellent

Einar

Stayed 1 night in Mar 2023

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd time at the Aleysa
This is our 3rd time at the Aleysa, the service is always top top class, nothing is too much trouble, all rooms are large, beds huge and super comfy. Breakfast outstanding. I cant fault the hotel.
Stayed 4 nights in Jan 2023
Response from Felipe Rubio (Guest Relations Department) on 6 Feb 2023
Dear Wayne,Thank you for your feeback and for keep returning to Vincci Selección Aleysa 5*We are looking forward to the 4th time!Best regards,

10/10 Excellent

Sung Youl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice hotel in a great location. We stayed in a superior Double Room with see view and it gave fantastic view throughout the day from sun rise to sunset. Staffs were very friendly and the room was very spacious and clean. Definitely recommendable.
Stayed 3 nights in Jan 2023
Response from Felipe Rubio (Guest Relations Department) on 6 Feb 2023
Dear Sung Youl,Our team appreaciates your words and your feedback.We are glad to read that you have enjoyed your holidays at our hotel and that you would recommend it to others.We are looking forward to welcome you next time.

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Felipe Rubio (Guest Relations Department) on 19 Feb 2023
Thank you for your rating!

10/10 Excellent

Paul

Stayed 4 nights in Jan 2023
Response from Felipe Rubio (Guest Relations Department) on 19 Feb 2023
Thank you for your rating!

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Courtesy car
Response from Sophie Lobato on 17 Jan 2023
Dear Mr Ellison, Thank you very much for choosing us for your holiday in Benalmádena and for posting the best evaluation for us on Expedia!We are delighted to know you have highlighted our courtesy car service, which is included in your booking and available for free for our guests.We hope to welcome you back in a not too distant future.Kind regards,Sophie LobatoFront Office Manager

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff, going extra mile to make our stay fantastic.
Response from Sophie Lobato on 17 Jan 2023
Dear Mrs Raith,Thank you very much for choosing Vincci Selección Aleysa for your stay in Benalmádena and for taking the time to write such a great review.We are delighted to know that you enjoyed your stay and specially our staffs service.We hope to welcome you back soon in a not too distant future.Kind regards, Sophie LobatoFront Office Manager

10/10 Excellent

Daniel, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely short stay. Great breakfast. Excellent service.
Stayed 1 night in Jan 2023
Response from Sophie Lobato on 17 Jan 2023
Estimado Sr. Pérez, Muchas gracias por elegirnos para su estancia en Benalmádena y por dedicar su tiempo en escribir una estupenda reseña en Expedia!Nos alegra mucho saber que han disfrutado de su estancia y sobre todo del desayuno que es definitivamente uno de nuestros servicios estrella, es genial comenzar el día con un buen desayuno y unas vistas al mar impresionantes!Esperamos volver a darles la bienvenida pronto.Saludos,Sophie LobatoJefa de Recepción

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities, room comfort
A place to really relax
Benalmádena is quite vibrant/busy place it was great to come back the Vincci and feel the calm wash over you the staff are friendly and officiant a great place to chill out
Stayed 7 nights in Oct 2022
Response from Felipe Rubio, Guest Relations on 24 Oct 2022
Dear Mr. Spengler,Thank you for your feedback and sharing your experience at our hotel.We are really glad to read that you enjoyed our ambiance and the attitude of our staff. It will be a pleasure to welcome you back really soon.Best regads

10/10 Excellent

DeEtte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and friendly! Great property and views! Loved our time there
Stayed 7 nights in Sep 2022
Response from Felipe Rubio, Guest Relations on 24 Oct 2022
Dear Ms. Vasques,Thank you very much for your feedback and for valuing our staff and facilities.We will for sure love to welcome you back again in the not so distant future.Best regards,

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Very friendly and helpful staff with amazing service and great views.
Stayed 4 nights in Sep 2022
Response from Felipe Rubio Guest Relations on 9 Oct 2022
Dear Mr. Pendar,We would like to thank you for sharing your experience at our hotel.It is extremely rewarding for us that you value in such a great measure our staff, our work and our facilities.We are really looking forward to welcoming you back in the not so distant future.Best regards,

10/10 Excellent

David, Bowdon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff. Best hotel in this town by a mile :)
Stayed 1 night in Sep 2022
Response from Felipe Rubio Guest Relations on 9 Oct 2022
Dear Mr. Ordman,Our entire staff appreciates your positive feedback and we are pleased that you have enjoyed your stay with us.Best regards and we hope to see you very soon,

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far was the greatest hotel I have ever been with spectacular view and superb staff . They treat you like a royal family with welcome drink and a gift. Hotel’s amenities are great with high end materials.
Stayed 1 night in Sep 2022
Response from Felipe Rubio Guest Relations on 9 Oct 2022
Dear Mr. Hojjat,Thank you for taking your time to describe your experience at our hotel.It is lovely to hear that our service has met your expectations and we surely hope that the welcome drink you had will not be the last.Best regards,

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Felipe Rubio Guest Relations on 9 Oct 2022
Dear Mr. Forbes,Our entire team is grateful for your fantastic rating.We hope to see you again really soon.Best regards,

10/10 Excellent

Jane Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, and polite and nothing is too much trouble!
Stayed 4 nights in Sep 2022
Response from Maria Montaño (Rooms Division Manager) on 24 Sept 2022
Dear Jane MarieThank you very much for your positive rating.We are delighted to hear you had a wonderful stay and thank you for mentioning our lovely staff who takes care proffesionally while you are here.We look forward to welcoming you again.

10/10 Excellent

Helen, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff always very attentive. Loved the option of using the electric vehicle to explore the area.
Stayed 4 nights in Jun 2022
Response from Juan S. Assistant Front Office Manager on 29 Jun 2022
Dear Helen, Thank you very much for taking the time to leave such a lovely review on Google.com We are extremely glad to read that our Hotel and staff succeeded all your expectations. Yours sincerely, Juan S. Assistant Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs to be an Adult Only hotel
Hotel and staff are excellent, very friendly and courteous, Great location with excellent views. The spoiler for us was the screaming babies. It would have been nice to be able to sit around the pool but the noise from the babies made it not worth while. Even in the restaurant they screamed, spoiling our meal and other peoples.
Stayed 4 nights in Jun 2022
Response from Juan S. Assistant Front Office Manager on 29 Jun 2022
Dear guest, Thank you very much for your positive review. We are sorry that there was some time during the stay that you could not relax as planned due to some noise. We do hope to have the opportunity to welcome you back in a not too distant future if you like to visit Málaga again. Best regards, Juan S. Assistant Front Office Manager

10/10 Excellent

Tuomo

Stayed 3 nights in May 2022
Response from Assistant Front Office Manager on 7 Jun 2022
Dear Mr Tuomo, Thank you very much for your lovely rate on Expedia.com Best regards, Juan S. Assistant Front Office Manager

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent for polite and professional service Facilities and rooms were excellent nothing was too much trouble for the staff members who strive to make your stay pleasurable
Stayed 2 nights in May 2022
Response from Juan Salas Assistant Front Office Manager on 29 Jun 2022
Dear Christine, We are delighted to hear you enojoyed your stay at Vincci Aleysa. Thank you for sharing your experience with us. Best regards Juan Salas Assistant Front Office Manager

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and location in Benalmadena
Fantastic location. Greeted by friendly staff who showed us to our seafront room. Everything was immaculately clean, with fabulous firm pillows provided. We made use of the electric courtesy car during our stay which was a wonderful added benefit. Breakfasts on the outside terrace area at the restaurant was amazing. Would definitely stay here again.
Stayed 3 nights in Apr 2022
Response from Maria Montaño (Rooms Division Manager) on 17 May 2022
Dear Mr. Dirk, Thank you for your positive rating regarding your latest experience with us. We are extremely happy to hear that you have enjoyed your stay and, as well, made use of our complimentary services like our electric courtesy car. We are very looking forward to welcoming you back to our hotel in the not so distant future. Best regards

10/10 Excellent

BRYAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very attentive and welcoming staff. In house restaurant was superb. Would definitely stay there again.
Stayed 2 nights in Apr 2022
Response from Maria Montaño (Rooms Division Manager) on 19 Apr 2022
Dear Bryan We are very pleased to know you enjoyed your stay. Thank you for specially mentioning the staff and the restaurant. We look forward to seeing you again soon! Warmest regards

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in great location
Fabulous time at the Vinci Seleccion Aleysa Hotel. Customer service was excellent and a special mention to Sonja who went above and beyond. Room was spacious and was serviced every day, nice touches such as flowers, fruit and chocolates. Great location. We will be back.
Stayed 5 nights in Mar 2022
Response from Maria Montaño (Rooms Division Manager) on 19 Apr 2022
Dear Denise Thank you so much for your lovely review. Specially thank you for mentioning my colleague Sonia, who always go beyond her duties to make your stay memorable. We would be delighted to welcome you back again soon. My best regards

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Everything was amazing, we will definitely be back
Stayed 7 nights in Mar 2022
Response from Assistant Front Office Manager on 29 Mar 2022
Dear Jane, Thank you very much for taking your time to post such a nice review from your stay with us. It is very nice to read that you had a wonderful time with us during your holidays in La Costa del Sol. We do hope to have the opportunity to welcome you back in a not too distant future. Best regards, Juan S. Assistant Front Office Manager

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must go hotel - luxury!
The welcome was amazing, champagne with meats and cheeses. The room and the location were amazing with such friendly staff. The free use of the electric car was brilliant for a trip out. The complimentary spa was beautifully calming with great facilities and fruit. All in all a gorgeous stay!
Lobby
View from bed
Stayed 4 nights in Mar 2022
Response from Maria Montaño (Front Office Manager) on 15 Mar 2022
Dear Graham Thank you very much for this lovely review. We are delighted to know you enjoyed our complimentary welcome ammenities and entry to the Spa. We look forward to welcoming you again in a not so distant future. Best regards

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel and all the staff was first class from start to finish
Stayed 4 nights in Mar 2022
Response from Maria Montaño (Front Office Manager) on 15 Mar 2022
Dear Cameron Thank you very much for your review. We are thrilled to know you enjoyed your stay. We look forward to welcoming you very soon!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Maria Montaño (Front Office Manager) on 1 Mar 2022
Thank you for your rating!

10/10 Excellent

Everett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel,very attentive staff,this is how a hotel should be run,one of the best.
Stayed 2 nights in Jan 2022
Response from Sophie Lobato on 6 Feb 2022
Dear Mr Everett, Thank you very much for choosing Vincci Selection Aleysa Hotel Boutique & Spa 5* for your stay in Benalmádena. We are delighted to know that you found the hotel excellent and the staff very attentive to all your needs. We are proud of our team as we all search the same goal: the satisfaction and happiness of our guests. We hope to welcome you back soon! Kind regards, Sophie Lobato Guest Experience Manager