Benavente Hotel Guide - Historic Hotels in Benavente, Santarém District

"Everything was fresh and clean"

"Close to the airport and metro"

"Great room, lovely but small roiftop pool. Checkin was quick. Breakfast has plenty of options but can get loud."

"Friendly staff, clean rooms, good area!"

"The property was beautiful and the on site restaurants were some of the best we visited in Lisbon. The Spa was even more beautiful than expected and we are already looking forward to returning."

"Friendly stuff, clean, close to attractions"

"Outdated room and hallways, it resembles a cruise line room and not a four star hotel. The reception staff was not welcoming. No greeting, Manuela just asked for our passports and city fees. The bed was comfortable but the room had a strong odor of carpet cleaner. Only two electrical outlets available and the list can go on. After the initial review for check-in by Expedia, we were offered an upgrade at 6:18pm the following day. When I asked why, Alex said in a harsh and loud tone in the lobby “didn’t you complain? That’s why.” Totally out of line and inappropriate behavior by the hotel staff. When leaving the last day as we were returning our key a young woman ask “was everything okay?” Obviously, they had no interest in the feedback given. The employees need to be trained in quality customer service if they want to keep customers coming back. Personally and based on my experience, we won’t be returning. "

"Very nice hotel with everything you would want for your stay. Breakfast had a lot of variety. Lunch from the bar menu was delicious also. Great location. Train station is a 15 minute walk. Uber is abundant and reasonably priced also. Will stay again. "

"Everything is perfect, a real experience from A to Z"