Bend Hotel Guide - Bend River Promenade hotels in Bend, United States of America.

"Fun ! "

"We had to pay a resort fee for a hot tub that didn’t work. I don’t think you should have to pay for an amenity that they don’t provide. "

"The entire hotel feels open and spacious. The eating area is well-designed and offers multiple options for seating including sofas with coffee tables. The rooms are trendy and comfortable. The location is excellent for enjoying Bend, but you will want a car available to you to access areas outside of downtown. The pool and hot tub area were very nice and while we didn't go into the fitness room, it looked very clean with multiple options for exercise. I drop the rating to 4 stars because there is absolutely no reason why this hotel needs to nickel and dime us for parking. We had two vehicles and had to pay $10 per vehicle for a parking lot that is certainly large enough to accommodate the guests. This isn't Portland or Seattle; it would suffice to provide a parking pass for each vehicle (or perhaps charge the fee for additional vehicles beyond 1). We also weren't able to access WiFi during our stay, but I'm unclear as to whether or not that was an Element issue or a Verizon issue as there was an outage that day. As much as I loved this hotel, I will probably stay somewhere else next time that offers parking as part of the hotel stay. I could understand charging for parking if public transportation was superb in the area, but this is Bend. Cars aren't really optional."

"My TV never worked."

"The place was clean, quiet, and if the beds were a little softer I wouldn't have any complaints. "

"Breakfast had new variety of food daily, hot tub was hot with strong jets. Staff was very kind and I liked the location being close to downtown and across the street from a park. "

"Affordable, clean, and quiet. "

"Clean and comfortable room in a great location close to downtown. The lobby was especially welcoming and added to the overall positive experience."

"Great place for a stay or retreat! Kind size beds were comfortable! Great communication "