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Reviews of Country Inn & Suites by Radisson, Bengaluru Hebbal Road

4.5 out of 5
Country Inn & Suites by Radisson, Bengaluru Hebbal Road
Plot No. 514, Outer Ring Road, Opp. Lumbini Garden, Nagawara, Bengaluru

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 6 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 6 out of 34 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ketaki

Stayed 2 nights in Mar 2024

10/10 Excellent

Rahul

Liked: Staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Sep 2023
Response from MRUTYUNJAYA on 27 Sept 2023
Dear RahulThank you for taking the time to share your feedback from your visit to Country Inn & Suites by Radisson, Bengaluru Hebbal Road.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Country Inn & Suites by Radisson, Bengaluru Hebbal Road, I look forward to welcoming you back.Sincerely, MRUTYUNJAYA B J, General Manager,Country Inn & Suites by Radisson, Bengaluru Hebbal Road

2/10 Terrible

puneet

Travelled with family
Disliked: Amenities, property conditions & facilities
Location though central is very noisy , the property is very run down , doors lock didnt work , had to sleep with an unlocked door and even go out with an unlocked door
Stayed 1 night in Aug 2023
Response from MRUTYUNJAYA B J, General Manager, on 20 Aug 2023
Dear Puneet Thank you for taking the time to share your feedback from your visit to Country Inn & Suites by Radisson, Bengaluru Hebbal Road Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Country Inn & Suites by Radisson, Bengaluru Hebbal Road, I look forward to welcoming you back.Sincerely, MRUTYUNJAYA B J, General Manager,Country Inn & Suites by Radisson, Bengaluru Hebbal Road

2/10 Terrible

Kiume

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

PRASHANT

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Old Property in a desparate need of upgrades
This is an old property undergoing renovation. Don't expect much other than a room and restaurant.
Stayed 2 nights in May 2023
Response from MRUTYUNJAYA B J, General Manager, on 16 May 2023
Dear Prashant I am sorry to hear your were not satisfactory on external construction works. We do our best to ensure this has a minimal impact on our guest’s comfort and I apologise if you felt differently. We really hope you will give us another opportunity to provide what we consider to be the true Country Inn & Suites by Radisson, experience in future. Sincerely, MRUTYUNJAYA B J, General Manager, Country Inn & Suites by Radisson, Bengaluru Hebbal Road

10/10 Excellent

Suraj

Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean.. food spread was great and the catering staffs were very friendly and at toes to get your demands fullfill... front desk staffs could work little more efficiently to make the check out process little smooth...Due to renovation work, the swimming pool and roof top wasn't accessible.... Other than this small shortcomings, rest all was fantastic.. and we had a great time
Stayed 2 nights in Apr 2023

2/10 Terrible

ASHISH

Stayed 1 night in Jan 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and comfortable
Stayed 1 night in Nov 2022
Response from GM on 31 Dec 2022
Dear RachelThank you for taking the time to complete our guest satisfaction survey. We are pleased to See that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn And Suites By Radisson, Bengaluru Hebbal Road we thank you for your business And we hope to See you again when your travels bring you back to the area!Sincerely,MRUTYUNJAYA B JGeneral Manager

10/10 Excellent

Raghu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality
Stayed 1 night in Apr 2022
Response from GM on 31 Dec 2022
Dear Mr. RaghuThank you for taking the time to complete our guest satisfaction survey. We are pleased to See that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn And Suites By Radisson, Bengaluru Hebbal Road we thank you for your business And we hope to See you again when your travels bring you back to the area!Sincerely,MRUTYUNJAYA B JGeneral Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Happy time with family
Excellent service. Check-in and check-out a little slow perhaps as they are short-staffed during vacation time. Overall very high level of cleanliness, though there were some stains near the washbasin.
Stayed 1 night in Dec 2021
Response from mrutyunjaya b j on 8 Jan 2022
Dear Sir, . Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Bengaluru Hebbal Road. We apologize on the inconvenience that you faced during your stay, We are working diligently to ensure a similar situation does not occur again in the future. We request your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. MRUTYUNJAYA B J, General Manager.

2/10 Terrible

User, California

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience. There was power cut and the service was pathetic
Stayed 1 night in Nov 2020
Response from Mrutyunjaya BJ on 28 Nov 2020
Dear Sir Thank you for taking time to complete our guest satisfaction survey on behalf of entire staffs at Country Inn & Suites by Radisson. We apologize on the inconvenience that you faced during your stay, we are working diligently to ensure a similar situation does not occur again in future. We thank you once again for your feedback and will use it to fine tune our operations, We hope to see you back on your next visit. General Manager

6/10 Okay

Parag, New York

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pathetic staff. Non generous and very stubborn. Rooms however were nice but the service of the people will always be remembered as a hotel not to go again ever.
Stayed 1 night in Feb 2020
Response from Manjunathan on 16 Feb 2020
Dear Parag, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

4/10 Poor

Prashant

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing stay
Lack of cleanliness Gym equipment poor Foul smell in the hotel confirmed hy staff drainage issue Room not well maintained. Nails sticking out on floor board. Good location Good service Good breakfast
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Jin sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from GM on 31 Dec 2022
Dear Jin Sun Thank you for taking the time to complete our guest satisfaction survey. We are pleased to See that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn And Suites By Radisson, Bengaluru Hebbal Road we thank you for your business And we hope to See you again when your travels bring you back to the area!Sincerely,MRUTYUNJAYA B JGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel to stay in
Central location and good hotel
Response from GM on 31 Dec 2022
Dear Mr. PeterThank you for taking the time to complete our guest satisfaction survey. We are pleased to See that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn And Suites By Radisson, Bengaluru Hebbal Road we thank you for your business And we hope to See you again when your travels bring you back to the area!Sincerely,MRUTYUNJAYA B JGeneral Manager

10/10 Excellent

Puneeth, Quincy. IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
It was a comfortable stay. Even though i couldn’t stay for long time. All staffs were extremely helpful and kind in their service. I had to leave early morning before breakfast even started. Staff arranged me take away breakfast. I am really glad for this. My suggestion is to move Phone in bathroom to other comfortable location.
Stayed 1 night in Mar 2018

2/10 Terrible

Karthik

Disliked: Staff & service, room comfort
Bad hotel staffs.
It was really bad...
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel near Manyata Tech Park
Close proximity to Manyata if that's where you are heading. Nice cozy hotel. fairly clean room. strong aircon nice breakfast spread with plenty of local delights. small 10m (I guess) pool and a small gym on the roof top. Friendly staff all round. Was on the 3rd floor facing the highway but surprisingly not noisy.
Stayed 2 nights in Jul 2017
Response from GM on 31 Dec 2022
Dear GuestThank you for taking the time to complete our guest satisfaction survey. We are pleased to See that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn And Suites By Radisson, Bengaluru Hebbal Road we thank you for your business And we hope to See you again when your travels bring you back to the area!Sincerely,MRUTYUNJAYA B JGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

sachk15, London

Disliked: Cleanliness, staff & service, property conditions & facilities
Never Again!!!
I had arranged an airport transfer with the hotel directly over 2 weeks prior to my arrival, which was also confirmed by Riya at the hotel. Upon arrival at Bangalore Airport, there was no driver from the hotel. When I called the hotel, I was told they had sent the driver on the previous day for some bizarre reason. Eventually I had to take an airport taxi to the hotel. Due to the inconvenience caused by the hotel, they had upgraded my room. I only came to find that the TV was not functioning in this room which was reported immediately. In addition I was shocked to find that the toilet was not cleaned and had faeces still remaining from the previous guest. I also reported this to Riya who advised she will take it up with the hotel Manager. However, I did not hear from Riya or the hotel manager. After 5 hours and sending several technicians to get the TV working, I was only told to shift to another bedroom causing more inconvenience. Although you have the option of inroom dining, there are several items on the menu which are not even available. You will also find mosquitoes in the ground floor bar and restaurant. The staff are not attentive at all. Overall it was a horrible experience and would never stay here again, and would warn other to also stay away from this hotel. There are far better hotel options. The hotel is no more than 3 stars based on my experience. Stay at your own risk.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel; had a comfortable stay
We had a comfortable stay. The staff was very friendly, accommodating, and willing to extra miles to help us.
Response from GM on 31 Dec 2022
Dear GuestThank you for taking the time to complete our guest satisfaction survey. We are pleased to See that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn And Suites By Radisson, Bengaluru Hebbal Road we thank you for your business And we hope to See you again when your travels bring you back to the area!Sincerely,MRUTYUNJAYA B JGeneral Manager

8/10 Good

Dr. G, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great proximity to airport.
This hotel is new - opened late 2015. Staff are very helpful. Restaurant is good and very convenient - open 24h. There is a lounge on the main floor that is comfortable and convenient. I wanted somewhere to stay in transit through Bangalore from Mysore to catch an early flight - this was a great choice. Manager was excellent - great service - recommend it highly.
Response from GM on 31 Dec 2022
Dear GuestThank you for taking the time to complete our guest satisfaction survey. We are pleased to See that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn And Suites By Radisson, Bengaluru Hebbal Road we thank you for your business And we hope to See you again when your travels bring you back to the area!Sincerely,MRUTYUNJAYA B JGeneral Manager

6/10 Okay

Vishnu, Michigan

Medium hotel with slow staff.
Checkin took 30 min. The shower outlet was not working and the water was overflowing from the bathroom. Asked the front staff for room change which took an hour. Breakfast buffett was complimentary and was ok.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
特に不満はありませんでした。
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

kyuhwan

Stayed 2 nights in Feb 2023

6/10 Okay

Taku

Liked: Room comfort
Disliked: Cleanliness
Room was nice.... But when I didn't take welcome fruits, room keeper left it almost 3 days and become very smelly.... and I asked to bring hair dryer and they don't have.... 4 star should not be like that..... Toilet garbage can is really dirty....
Stayed 5 nights in Sep 2018

8/10 Good

HYUN WOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine. But the street near the hotel was very crowded and noisy.
Stayed 1 night in Nov 2017
Response from GM on 31 Dec 2022
Dear Hyun WooThank you for taking the time to complete our guest satisfaction survey. We are pleased to See that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn And Suites By Radisson, Bengaluru Hebbal Road we thank you for your business And we hope to See you again when your travels bring you back to the area!Sincerely,MRUTYUNJAYA B JGeneral Manager

8/10 Good

Martin, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities
Family atmosphere
Smal hotel with a family atmosphere. Very good service and friendly personel. As a business person I miss an ironuing board in the room.
Response from GM on 31 Dec 2022
Dear GuestThank you for taking the time to complete our guest satisfaction survey. We are pleased to See that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn And Suites By Radisson, Bengaluru Hebbal Road we thank you for your business And we hope to See you again when your travels bring you back to the area!Sincerely,MRUTYUNJAYA B JGeneral Manager