Does Shangri-La Bengaluru have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Bengaluru?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Shangri-La Bengaluru on 29 Nov 2025 start from €157.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Bengaluru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Bengaluru?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Bengaluru?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Bengaluru?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Bengaluru provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of INR 5000 per vehicle applies.

Where is Shangri-La Bengaluru located?

This family-friendly Bengaluru hotel is located in the business district, within 1 mi (2 km) of Bangalore Palace and Vidhana Soudha. M. Chinnaswamy Stadium and M.G. Road are also within 3 mi (5 km). Cubbon Park Station is 23 minutes by foot and Dr. B.R. Ambedkar Station is 23 minutes.

Shangri-La Bengaluru Reviews, Deals & Photos 2025

10/10 Excellent

Sarah

16 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, would come again

Amazing stay, amazing service, food was fabulous, would definitely stay here again

Stayed 1 night in Jul 2025

10/10 Excellent

Neha

22 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great experience

Stayed 1 night in Jun 2025

8/10 Good

Amrita

12 Sept 2025

Liked: Cleanliness

Disliked: Staff & service

Was very noisy had to change room twice

Stayed 2 nights in Aug 2025

6/10 Okay

Mysore

17 Jul 2025

Liked: Amenities, property conditions & facilities

The food was not up to the mark and parking ia a big deal here.

Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

14 Jun 2025

Liked: Property conditions & facilities, room comfort

Parkash was so helpful . Thanks for helping us get a car in time

Stayed 3 nights in Jun 2025

10/10 Excellent

David Martin

8 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La - Shangri-YES.

Amazing staff, genuinely nice people who cared about the guest. Very high end, well designed hotel. Lovely room

Stayed 4 nights in Mar 2025

6/10 Okay

Rupan

12 Oct 2025

I have given 3 stars for the following reasons: 1) when I first checked in, I asked to use the bathroom in the lobby. It smelled bad - I think the smell was coming from the sewer system. For a ‘5-star’ property, that is unacceptable. 2) When I checked-out, I asked for a printout of my receipt - essentially a piece of paper showing how much I was charged, and the fact that I had paid. Now mind you, although this was booked through Expedia, I chose to pay the hotel directly (the whole amount, in Rupees) when I checked-in. This should not have been a problem, but your front desk staff refused to print me a receipt. I stayed at the Taj Bangalore two days prior, and they were booked through Expedia as well, but they had no problem printing out a receipt for my records. 3) In general the service from the staff was not bad, however when I first checked-in, the man who checked me in, seemed to be somewhat patronizing in his behavior. I guess he just didn’t seem very professional and welcoming (not saying he didn’t smile, etc., just something about his attitude). Again, something I did not experience with the staff at the Taj.

Stayed 2 nights in Oct 2025

6/10 Okay

Verified traveller

30 Mar 2025

Liked: Staff & service, room comfort

Nice location although a bit dated now. We had to move rooms because of a bad smell but the staff were very accommodating and ensured we were comfortable after moving

Stayed 5 nights in Mar 2025

10/10 Excellent

Carsten Agerby

3 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

We had an excellent stay in the Shangri-La hotel. The rooms are really high standard, the restaurants we visited were great - both food and service and we all enjoyed staying here.

Stayed 4 nights in Jul 2022

8/10 Good

Uma

2 Mar 2025

Liked: Staff & service

I expect higher standards at Shangri-La, decor in lobby old fashion, suite upgrade was required in order to access room early, room lovely however daily clean was poor and carpets not cleaned. Disappointed while waiting for suite access at 6am we were first refused breakfast until next day however after complaining I was given breakfast. In all my travels around the world I have never been refused use of facilities once arriving. Club access - food was average, drinks options were not great, I been to much better club lounges around the world.

Stayed 3 nights in Feb 2025

10/10 Excellent

Saurabh

12 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding 5 Star property !!

An outstanding 5 start hotel in Bengaluru city. The hotel is ultra modern and chic. Loved the spacious room, bathroom, lobby, view, pool, gym. Staff is most welcoming and attentive. Their breakfast spread is just wow !! Was here for 6 nights. Thank you team Shangrila for your superior hospitality and truly memorable experience. Will be back for sure!

Stayed 6 nights in Dec 2022

10/10 Excellent

Jay

28 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed recently for 17 nights rm 1125. Very clean and well maintained rooms. Modern design. Top notch service. Nice restaurants and amenities. Food is good. Manager kind enough to provide complimentary late check out. Breakfast room mentionable names Breakfast room mentionable names include: Sayni Hripik Kilo Rabin Raveen Ranjan Gym: Eshwar and Alisha Only negative which may not be important to others is lack of outdoor space. I personally like a garden of any size to unwind and buffer from the city traffic.

Stayed 17 nights in Nov 2023

6/10 Okay

Anant

29 Apr 2023

Liked: Cleanliness, amenities, property conditions & facilities

Since there can be guests who are travelling alone, even after requesting specifically for single portion food items, the service didn’t serve it. Anything which isn’t single portion in this case is difficult to consume and seems like a waste food and money. Providing fruits in room is a nice touch and appreciated.

4/10 Poor

Erez

6 Jul 2023

Disliked: Cleanliness, property conditions & facilities

Disappointed

Disappointing. Poor value for money.

Stayed 1 night in Jul 2023

4/10 Poor

R

2 Jan 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Whilst I cannot fault the room and bathroom, which were marvellous, our stay left a lot to be desired. As it was New Year's Eve, there were only NYE package food and beverage options meaning no option to go to any restaurant venue for an early a la carte meal, which we had not been warned about. Also, it was incredibly loud until 2am with thumping music, which again would have been nice to know (and they knew we had to catch a 4:20am car to the airport so perhaps they could have offered to put us in a quieter part of the hotel, if there was such a place). I do appreciate that our disappointing experience may be largely attributable to the fact that it was NYE and the hotel guests seemed to cater exclusively to NYE revellers, but there seemed to be no consideration for guests who were not interested in partying into the wee hours and / or who had an early morning flight. Lastly, having stayed at other Shangri-La properties, I noticed a distinct attitudinal difference with the staff at this hotel who were, at best, perfunctory.

Stayed 1 night in Dec 2023

10/10 Excellent

Druvinda

13 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed 2 nights at the property with our 1 year old. From the moment we stepped out of the car we received near perfect service. The staff from the reception, restaurant to the club lounge were always attentive, accommodating to our needs an made sure we were comfortable at all times. The room was also clean and very comfortable, and the food was absolutely delicious. I want to make special mention of a few staff members that made our stay an especially happy one - Dharini from the front desk checked us in and suggested an upgrade to the club floor. She personally escorted us to the rooms so we can view them and choose and we ended up opting for the upgrade which we do not regret. She was always there to help us and even organized food for our child when we arrived. We were also served by Shikha at the Horizon Lounge who catered for our every need including providing kid friendly options during cocktail hour. Ravichandra from the housekeeping department also made sure our room was always comfortable and fully stocked. He even helped bring our bags down himself when he could have called for the porter - this is GOOD service! Very rarely do I write positive reviews but our stay at the hotel has convinced us to visit Bangalore just for the hotel. We will be sure to be back very soon. Thank you to your amazing staff!

Stayed 2 nights in Feb 2024

4/10 Poor

Abir

22 Sept 2024

Liked: Cleanliness, property conditions & facilities

Poor service level at Bangalore Shangri-La

Experience is not so good and to some extent, I would say unexpected: 1) Interaction with front desk staff at midnight wasn't expected at this level of hotel. He needs serious grooming & especially on customer interaction & choice of words. 2) On next morning, I left at 9:30AM and around 4:30PM while crossing the hotel during my journey from South to North of the city, I thought of dropping few stuff. But surprisingly found that the room hasn't been serviced. I asked a carpet cleaner, who was then working just outside my room; he responded that I should have informed front desk while leaving. Understood that he is also another untrained member of the team. 3) Though hotel has 6 lifts in the lobby but most of the guests didn't respect the privacy of other members. Lifts were often too crowded and giving a feel of shopping mall or office lifts. Hotel could have deployed a person to manage the crowd. I finally decided to enter a lift with 2 other guests but then 3 more people accommodated themselves! No one had time for another 40-50 seconds. A lapse from hotel management. 4) I had to extend my stay for one more night. Though I completed my formalities in the morning before leaving the hotel at 7:15AM, my access key hadn't been updated. So, I had redo that at 8PM...at a gap of more than 12 hrs after being refused lift access. 5) In continuation of #4; my wifi hadn't been updated. Finally realised that my choice was wrong & decided not to bother any further. 6) Iron-board unsafe

Stayed 2 nights in Sep 2024

10/10 Excellent

Ganeshwari

1 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Came to Bangalore as a city stop as we went somewhere else before this. We stayed 4 nights but did not actually go out. The hotel’s food was really good, healthy and a good variety. We tried all restaurants. The Chinese and Indian restaurants were the best. I would say maybe the Japanese and Italian food were good for Indian standards, but as someone who has lived in Italy and love Japanese food, those restaurants were not really good, noodles/ pasta were over cooked and there weren’t the Italian and Japanese flavour required. The rooms were comfy and plenty of things to watch on tv. We were in the 16th floor sos did not really hear the traffic. All staff were very nice, especially Muskan from b Cafe, she really took care of us

Stayed 3 nights in Oct 2025

8/10 Good

Ganeshwari

28 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was fine except this one staff at break on the 28th when I was going for an omelette, I stood there for 5mins while he ignored me and served others. Not sure if this was because I was brown and the others were white and Asian people. FYI- I am not Indian, but from Mauritius, so I have the same skin colour, but that doesn’t mean that I should get ignored, I paid the same amount as everyone else there. Anyways, other than that, everything else was fine

Stayed 1 night in Oct 2025

10/10 Excellent

kali

17 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a very nice hotel.

Stayed 2 nights in Oct 2025

10/10 Excellent

Zahed

6 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Probably one of the best hotels in the world!

Stayed 1 night in Aug 2025

10/10 Excellent

Hasan

3 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommend

Stayed 1 night in Sep 2025

10/10 Excellent

Hasan

29 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic overall, highly recommend.

Stayed 1 night in Aug 2025

10/10 Excellent

Manu

25 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

Our fav place to stay. Nice location. The Shangri la quality global standards.

Stayed 1 night in Aug 2025

10/10 Excellent

Pradipsing

19 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall experience was good but they don’t allow to click pic near swimming pool. They should allow that too

Stayed 3 nights in Aug 2025

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