Egyptian cotton sheets, premium bedding, minibar, in-room safe
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Reviews of Silicrest Hotel

3.5 out of 5
Silicrest Hotel
#624, 80 Feet Road, Koramagala, 4th Block, Bengaluru, Karnataka

Reviews

5.0
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 5 out of 9 reviews" "

6.8/10

Cleanliness

4.4/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Manvir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Kunal Khattri on 23 Jan 2020
Dear guest, thank you for taking the time to respond. We pride ourselves in high quality standards, and it gives me immense pleasure that the team was impeccably able to deliver the same. Thank you for highlighting and appreciating our services. I look forward to welcoming you back soon.

2/10 Terrible

Sandeep, Chicago,IL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid unless it's the last hotel on earth
1) Start with Hotel staff are rude 2) Reception desk staff do not know the local language Kannada. They want you to speak only in Hindi Unacceptable 3) Room is ok with open windows which does not block street traffic noise, could not sleep all night 4) Reception does not accept valid non Indian ID card, they insist on ID issued by India 5) Breakfast buffet is a joke, just had stale Idly and mediocre food. 6) Over expensive for the amenities provided. All in all avoid unless you have no other option, no way 3 star hotel.
Response from Kunal on 23 Jan 2020
Dear guest, Thank you for patronizing our hotel and for your valuable comments. We have taken up the necessary measures and will ensure a comfortable stay in your future visits. Hope to See you soon. Inconvenience caused much regretted.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesum Stay !!
Pleasant
Response from Kunal on 23 Jan 2020
Dear guest, thank you for taking the time to respond. We pride ourselves in high quality standards, and it gives me immense pleasure that the team was impeccably able to deliver the same. Thank you for highlighting and appreciating our services. I look forward to welcoming you back soon.

6/10 Okay

Yoganathan, Toronto

Liked: Cleanliness
Disliked: Staff & service
I don't recommend anyone to stay in this hotel
Thy refuse to to give me a room that already booked and paid for it.
Response from Kunal on 23 Jan 2020
Dear guest, Thank you for patronizing our hotel and for your valuable comments. We have taken up the necessary measures and will ensure a comfortable stay in your future visits. Hope to See you soon. Inconvenience caused much regretted.

2/10 Terrible

Yoganathan, Toronto

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I DONT RECOMMEND ANYONE TO STAY IN SILICREST HOTEL
When we came to Bangaluru on February 3rd Tuesday we went to Silicrest Hotel about 2:30pm and show my Booking Confirmation from Hotel.com which I already pad for the room and aske for a room,the lady at the reception said THEY DON'T HAVE ANY BOOKING ON MY NAME.and I kept on telling her I already book the room through Hotel.com but she doesn't want to listen to me(She Was Very root to me)I told her to call the hotel.com and conform the booking,then she try to call hotel.com but she codent get through.Then I CALLED HOTEL.COM ON MY CELLPHONE,immediately I got the reply from the hotel.com,and I put my phone on speaker and aske her to listen the massage,it says THERE IS A BOOKING ON MY NAME AT THE SILICREST.(I have no idia where did she call befor and got no answer)then she said THEY DONT HAVE ANY ROOMS AVAILABLE.and she call another hotel and book a room and ask me to go to that hotel And we don't have a choice we went to that hotel and aske for the room receptionist aske us to waite for a while and we did,few minutes later he told us They don't any room either.so we have to go back to the Silicrest again and told her what happened, And she send me to the other hotel.which is like a apartment converted in to a hotel,very smelly and very not clean.WE DONT HAVE A CHOICE UNFORTUNATELY WE HAVE TO STAY IN THAT HOTEL.SILICREST HOTEL SPOILED MY LAST STAY IN INDIA.
Response from Kunal on 23 Jan 2020
Dear guest, Thank you for patronizing our hotel and for your valuable comments. We have taken up the necessary measures and will ensure a comfortable stay in your future visits. Hope to See you soon. Inconvenience caused much regretted.

2/10 Terrible

soohyun, korea

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
fuxking rude staff
Staff is very rude Rudest staff really Ive been to many hotels when i travel but staff is worse than 200rs hostel worker Check out time is 12 but they called at 11 and asking when are we leaving The room was small but was comfortable But dont wanna ever wanna visit even if its free i wanted to slap the staff badly
Response from Kunal on 23 Jan 2020
Dear guest, Thank you for patronizing our hotel and for your valuable comments. We have taken up the necessary measures and will ensure a comfortable stay in your future visits. Hope to See you soon. Inconvenience caused much regretted.

2/10 Terrible

Gyan, London UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
complaints
we have reservation for above hotel-check in on 7/12/14 check out on 9/12/14. the silicrest hotel told us there is no booking they have received. I have shown the confirmation through Expedia but they did not honour. so we had to book another hotel as a emergency and at a higher cost. we did stay one day on 11/12/14 at this hotel.
Response from Kunal on 23 Jan 2020
Dear guest, Thank you for patronizing our hotel and for your valuable comments. We have taken up the necessary measures and will ensure a comfortable stay in your future visits. Hope to See you soon. Inconvenience caused much regretted.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Kunal on 23 Jan 2020
Dear Guest, Thank you for taking the time to respond. We pride ourselves in high quality standards, and it gives me immense pleasure that the team was impeccably able to deliver the same. Thank you for highlighting and appreciating our Services. I look forward to welcoming you back soon. Regards, Hotel Manager