Minibar, individually furnished, desk, blackout curtains

Reviews of Hotel Primavera Park **** Superior

4.5 out of 5
Hotel Primavera Park **** Superior
C/ Primavera 4, Benidorm, Alicante

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 93 reviews" "
Rating 8 - Good. 23 out of 93 reviews" "
Rating 6 - Okay. 6 out of 93 reviews" "
Rating 4 - Poor. 2 out of 93 reviews" "
Rating 2 - Terrible. 2 out of 93 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay! Would definitely stay again
Stayed 2 nights in Apr 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ok so this the second time we have stayed, great location for either new or old town, very clean hotel, great breakfast options. Negative is not be able to control the air conditioning, the fridge not cooling the drinks then being told by reception that it’s not actually a fridge, don’t see the point?
Stayed 4 nights in Apr 2024

8/10 Good

David Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont let my review put you of as the hotel is nice & staff are supper freindly to... but do read all of my review if you get a see view room be prepared for traffic noise and dogs barking from the play area opposite also if you get one of those rooms on the 16floor (sunset room) (ph) you will get noise from the bar above (music) till 1130/ 12am ish. i had2 move from the sunset room as couldn't sit on balcony due to the above noise. the cheeper standard rooms at the back are much better than the the sunset rooms as there much more contempery &quieter. Breakfast is very good BUT lunch & dinner is borderline ok and basic the hotel i suppose has to cut cost some were. i would stay there again but on a b/b basis and at the back of the hotel only because i like a bit of peace to sleep. last thing dont fly with BA out of Gatwick if that an option as its Terrible always delayed out&back constantly use ryan air or easy jet def not BA.
Stayed 5 nights in Mar 2024
Response from Primavera Park Team on 3 Apr 2024
Dear David,Thank you for your review and for taking some of your prescious time to let us know about your experience with uslYour opinion is very important to us.Kind regards,Primavera Park Teaqm.

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Amazing service! Very quiet and convenient
Stayed 1 night in Feb 2024
Response from Primavera Park Team on 1 Mar 2024
Thank you! We're delighted you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Sheree, Blackpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot to visit both old town and new town. Staff were friendly and accommodating. Roof top bar was excellent. Plenty of options at breakfast. Will be coming back
Stayed 4 nights in Jan 2024
Response from Primavera Park Team on 1 Mar 2024
Thank you for your kind words! We're thrilled you enjoyed exploring both the old town and new town during your stay. We can't wait to welcome you back for another visit soon!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit.
Really impressed with the hotel, great location and the staff were very attentive. Rooms / Hotel spotless and food was very good. Excellent service from Anaïs in the 1st floor bar
Rooftop Bar Sunset
Stayed 4 nights in Jan 2024
Response from Primavera Park Team on 1 Mar 2024
Thank you! We're thrilled to hear you had a wonderful experience with us. We'll be sure to pass your compliments on to Anaïs and the rest of the team. Looking forward to welcoming you back soon!

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Primavera Park Team on 3 Mar 2024
¡Nos alegra ver que el Primavera Park le ha sido de su agrado, esperamos verla pronto!

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is fantastic, huge room, great amenities. Breakfast was amazing. Bed firm but comfortable. Close walk to shops, beach and restaurants. Small thing to pick on but paper cups in rooms.
Stayed 2 nights in Jan 2024
Response from Primavera Park Team on 1 Mar 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us, especially the spacious room, great amenities, and delicious breakfast. We appreciate your feedback regarding the paper cups and will definitely take it into consideration for future improvements. We hope to welcome you back again soon for another fantastic experience!

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, food slightly cold
Absolutely lovely hotel, great location and excellent views from our room on 9th Floor. We opted for the half board option, breakfasts where brilliant (great food choice and omelettes cooked to order), the evening meal was ok, we found some the so called hot food, cold and we struggled to eat it. Another slight gripe was the on site parking, we knew we had to pay but the €15 per day charge was a bit on the steep side, would have been better if it was inline with other hotels we stay in Benidorm at €10 per day.
Stayed 3 nights in Jan 2024
Response from Primavera Park Team on 11 Jan 2024
Dear William,Thank you for choosing our hotel and sharing your feedback. We're delighted you had a good stay with excellent views. We apologize for the inconvenience with the evening meal temperature. We're addressing the issue and appreciate your input on parking charges. We hope to welcome you back for an improved experience.Best regards,

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
McHarg's Review
Fantastic Hotel, Excellent foid & great staff. This hotel is of a very high standard
Stayed 4 nights in Dec 2023
Response from Primavera Park Team on 11 Jan 2024
Dear Matt,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our excellent food and experienced the high standard we strive to maintain. Our staff is grateful for your kind words. We look forward to welcoming you back for another exceptional stay.Best regards,

6/10 Okay

d

Ok!
Very basic room. Housekeeping was not great. Stayed 3 nights. The room was not clean when we returned one evening.
Stayed 3 nights in Dec 2023
Response from Primavera Park Team on 11 Jan 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience with the room cleanliness. We are addressing this issue for improvement. We appreciate your understanding and hope to welcome you back for a better experience.Best regards,

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views from the bar at the terrace
Stayed 1 night in Dec 2023
Response from PRIMAVERA PARK on 12 Dec 2023
Dear Silvia,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the amazing views from our terrace bar. It's always our goal to provide a memorable and delightful experience for our guests, and we're delighted that the scenic vistas made an impact on your visit.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about the views or if you have any suggestions on how we can make your next visit even more enjoyable, please feel free to let us know.Once again, thank you for your kind words, and we look forward to serving you again.Best regards,

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless
Spotless hotel, food was excellent, great bar facilities and close to the beach.
Stayed 3 nights in Sep 2023
Response from Primavera Park Team on 26 Sept 2023
Dear John,Thank you for taking the time to leave a review. We're delighted to hear that you had a great experience at our hotel.It's wonderful to know that you found our hotel spotless. Maintaining a clean and comfortable environment for our guests is one of our top priorities. We're also pleased that you enjoyed the excellent food we offer. Our culinary team works hard to create delicious and diverse dining options.We're glad to hear that you appreciated our bar facilities and their offerings. Our aim is to provide a wide range of beverages and a relaxed atmosphere for our guests to enjoy.Being close to the beach is definitely one of the highlights of our location, and we're thrilled that it added to your overall experience.We appreciate your feedback, and we hope to have the pleasure of welcoming you back in the future. If you have any additional comments or suggestions, please don't hesitate to reach out. Your input helps us maintain and improve our services.Best regards,

10/10 Excellent

katarzyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from Primavera Park Team on 22 Jul 2023
Dear Katarzyna,Thank you for choosing us for your stay and for taking the time to leave us such a wonderful review, it has been a pleasure having you with us.Greetings and warm regards from all the staff,

8/10 Good

SEAN M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from Primavera Park Team on 7 Jul 2023
Dear Sean M,Thank you for taking the time to leave us a review!We value our guests feedback as our most important resource to improve every day, as we strive to achieve the excellance in our service.Looking forward to welcoming you in the future.Kind regards,

10/10 Excellent

Christopher

Stayed 7 nights in Jun 2023
Response from Primavera Park Team on 7 Jul 2023
Dear Christopher,We are delighted to read that your experience was of your total satisfaction, as our goal is to achive the excellance of service for all our guests.Looking forward to welcoming you again in our hotel soon!

8/10 Good

Adam

Stayed 3 nights in May 2023
Response from Primavera Park Team on 7 Jul 2023
Dear Adam,Thank you for choosing us for your stay and for leaving us such a positive review.Looking forward to welcoming you again soon!Kind regards,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel excellent roof top bar pool close to bars entertainment excellent breakfast evening meal
Stayed 5 nights in May 2023
Response from Recepción Primavera Park on 19 May 2023
We are very pleased to hear from you.Thank you very much for your comment.We hope to see you soon Best regards

10/10 Excellent

SHALOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Primavera Park on 20 May 2023
Dear Shalom,Thank you so much for your fantastic review! We are thrilled to receive a perfect 10 out of 10 rating from you. It means a lot to us, and we appreciate your kind words.At Hotel Primavera Park, we strive to provide our guests with the best possible experience, and we are delighted that we met your expectations. Your satisfaction is our top priority, and we are thrilled that you had a wonderful stay with us.We would like to express our gratitude for choosing Hotel Primavera Park and for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back in the future for another memorable stay.If there is anything else we can do to enhance your experience or if you have any special requests, please do not hesitate to reach out to us. Thank you once again for your outstanding rating.Best regards,The Hotel Primavera Park Team

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Primavera Park on 20 May 2023
Dear Luke,We want to express our sincere gratitude for your outstanding review! Your perfect 5 out of 5 rating means a lot to us, and we are thrilled to hear that your experience at Hotel Primavera Park exceeded your expectations.Providing exceptional service and ensuring your satisfaction are our top priorities. We are delighted that we were able to create a memorable stay for you. Your kind words and decision to choose our hotel for your visit are greatly appreciated.We eagerly await the opportunity to welcome you back in the future, so we can continue to provide you with remarkable experiences. Thank you once again for your fantastic rating.Best regards,The Hotel Primavera Park Team

10/10 Excellent

Margaret

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location great staff. They need to put some bins in the public areas.
Stayed 5 nights in Apr 2023
Response from Primavera Park on 20 May 2023
Dear Margaret,Thank you for your wonderful review of our beautiful hotel, Primavera Park! We are thrilled to hear that you had a great experience and found our staff to be fantastic.We appreciate your suggestion regarding the need for more bins in the public areas. Your feedback is valuable to us as we continuously strive to improve the guest experience. We will certainly take this into consideration and explore options to add more bins for the convenience of our guests.Thank you once again for your feedback and for choosing to stay with us. We look forward to welcoming you back in the future for another enjoyable stay.Best regards,The Primavera Park Hotel Team

10/10 Excellent

Tom

Stayed 5 nights in Apr 2023
Response from Primavera Park on 20 May 2023
Dear Tom,Thank you for your outstanding review! We are absolutely thrilled to receive a perfect 10 out of 10 rating from you. It brings us immense joy to know that your experience at Hotel Primavera Park was exceptional.Your satisfaction is our top priority, and we are delighted to have exceeded your expectations. We appreciate your kind words and for choosing our hotel for your stay.We eagerly await the opportunity to welcome you back in the future and provide you with another wonderful experience. Thank you once again for your incredible rating.Best regards,The Hotel Primavera Park Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good,room to improve
Good stay,modern clean hotel, food at breakfast decent enough although cook has to be asked to cook any English bacon , housekeeping could be better I’m sure the floor wasn’t swept at all some days and every corner had bits ignored. Also a little disappointing that large groups seem to allowed and stood shouting and swearing in reception while the staff ignored it
Stayed 8 nights in Mar 2023
Response from Primavera Park on 20 May 2023
Dear guest,Thank you for your feedback regarding your recent stay. We're glad to hear that you had a good stay at our modern and clean hotel. We appreciate your comments about the breakfast, and we apologize for any inconvenience caused by having to ask the cook for English bacon. We will address this with our kitchen staff to ensure a smoother service.We apologize for any shortcomings in our housekeeping service. It's our goal to maintain high standards of cleanliness throughout the hotel, and we appreciate you bringing this to our attention. We will review our procedures and provide additional training to our housekeeping team to ensure all areas are properly maintained.Regarding the behavior of large groups in the reception area, we apologize for any discomfort caused. We strive to create a welcoming and peaceful environment for all our guests, and we apologize for any inconvenience caused by the noise and inappropriate behavior. We will reinforce our policies with our staff to address such situations promptly and effectively.We value your feedback and take your comments seriously. Thank you for bringing these issues to our attention, as they help us improve our services and ensure a better experience for all our guests. We hope to have the opportunity to welcome you back and provide you with an even better stay in the future.Best regards,The Hotel Management

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Benidorm
We were here 6nights and loved it, so central for old town and also the new town, breakfast was lovely something for everyone, the rooftop bar has amsing views and lovely for a quiet drinks, I would highly recommend and would defo stay again, we hired a car and there was paid parking in the hotel which was fine as we knew this before hiring the car.
Stayed 5 nights in Mar 2023
Response from Primavera Park on 20 May 2023
Dear Kerry,Thank you for taking the time to write such a positive review! We are delighted to hear that you enjoyed your six-night stay with us and that our hotel's central location was convenient for exploring both the old town and the new town.We're glad to know that you found our breakfast offerings delightful, with something to satisfy everyone's taste. It's fantastic to hear that you enjoyed the amazing views from our rooftop bar and found it to be a perfect spot for quiet drinks.We greatly appreciate your recommendation and are thrilled to learn that you would definitely stay with us again. It's also wonderful to hear that the paid parking option at our hotel worked well for you, and we're glad that it was known in advance when you hired a car.Thank you once again for your kind words and for choosing our hotel. We can't wait to welcome you back for another memorable stay.Best regards,The Primavera Park Hotel Team

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay Lovely Hotel.
Stayed 5 nights in Mar 2023
Response from Primavera Park on 20 May 2023
Dear Stephen,Thank you for your review and for choosing Hotel Primavera Park for your stay. We are delighted to hear that you had a lovely experience at our hotel.Your satisfaction is our top priority, and we are thrilled to have met your expectations during your stay with us. We appreciate your feedback and we are grateful for your kind words.We look forward to the opportunity of welcoming you back to Hotel Primavera Park for another enjoyable stay in the future.Best regards,The Hotel Primavera Park Team

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional in every way
First impressions of the hotel when arriving were excellent. Great quiet location a short walk away from everything. Check in was great with really informative and helpful staff. For most of our stay the hotel was not very busy apart from the last few days. The cleanliness was second to none with all areas of the hotel being regularly cleaned. Our room was exactly as described and fantastic. We found breakfast to be very good with a great selection of fresh fruits, cold meats and a hot food. It would have been great to have had the same cold meat selection in the evening and a shame that water was free at breakfast but not in the evening. The rooftop bar was great although on our last night it was full so we could not end our holiday there as it seemed quite popular with residents and non residents alike. Will definitely be returning.
Stayed 7 nights in Mar 2023
Response from Primavera Park on 20 May 2023
Dear Clive,Thank you so much for your wonderful review! We are thrilled to hear that you had a great first impression of our hotel upon arrival. Our quiet location, just a short walk away from everything, adds to the convenience and tranquility of your stay.We are delighted that our check-in process was smooth and that our staff provided you with informative and helpful service. Their dedication to guest satisfaction is one of our top priorities.We appreciate your feedback regarding the cleanliness of our hotel. We take pride in maintaining high standards of cleanliness throughout all areas, and it's great to hear that our efforts were noticed and appreciated.It's fantastic to know that your room lived up to your expectations and was exactly as described. We strive to provide comfortable and well-appointed accommodations for our guests.We're glad you enjoyed the breakfast with its wide selection of fresh fruits, cold meats, and hot dishes. We appreciate your suggestion regarding the evening cold meat selection and the availability of free water. We will definitely take this into consideration for future improvements.We apologize that the rooftop bar was full on your last night, preventing you from ending your holiday there. It's wonderful to hear that it has become popular among both residents and non-residents. We hope you were still able to enjoy your final evening in another pleasant setting.Thank you for your loyalty and for choosing to return to our hotel. We can't wait to welcome you back for another enjoyable stay.Best regards,The Primavera Park Hotel Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
10/10 excellent accommodation staff were brilliant and the food was excellent.
Stayed 5 nights in Mar 2023
Response from Hotel Primavera Park on 27 Mar 2023
good afternoon Andrew thank you for contacting us and writing your review for us is very important the experience of our customers to improve best regards Primavera Park

8/10 Good

Diane Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

4/10 Poor

Christopher

Stayed 3 nights in Nov 2022
Response from recepción on 15 Dec 2022
Thank you

10/10 Excellent

Paloma

Stayed 1 night in Aug 2022

10/10 Excellent

Andreina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Front desk on 7 Oct 2020
Muchas Gracias

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was ideal for what we needed close for the old town and the beach front to celebrate the New Year.
Stayed 2 nights in Dec 2019
Response from Front Desk on 4 Jan 2020
Thank you so much

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean hotel and pool area. Location was good,in-between the old town and the newer area making accessing either easy. Overlooking a park. Check in was efficient ,quick and friendly. Check out we were completely ignored without a single word spoken to us. Hotel was obviously used by a Spanish coach party operator as there were crowds of very noisy Spanish oaps. Who overran the dinning area greedily hoovering much of the food on offer,making so much noise that breakfast and dinner were not relaxing at all. Breakfast was mostly cold,with some guests reheating plates of food in microwaves provided !. Dinner was a strange selection of savoury foods. And salads. Desserts were all dairy based although fruit was available. Having said that we managed to eat something every day. Entertainment was directly for these Spanish guests. Hotel was noisy by way of furniture being scraped about during the night and morning.
Stayed 7 nights in Sep 2019
Response from Front desk on 2 Nov 2019
Thank you for sharing your opinion with us. We feel that British hen & stags have bothered you at night, we know they are very loud and we always try to control them.

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but poor quality of kitchen management
Excellent location condition and facilities Food was disappointing even though there was a good selection it counts for nothing when they cannot serve it hot
Stayed 4 nights in Sep 2019
Response from Front Desk on 30 Sept 2019
Thank you for your rating despite what you tell us about the restaurant. We will look for information to find out what has happened.

8/10 Good

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities
Stanza grande letto comodo. Per la prima volta non ho trovato in stanza cuffia per doccia e ciabattine da un 4 stelle me lo aspetto . Per il resto tutto ok
Stayed 4 nights in Apr 2024

8/10 Good

Kirti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was een mooi, net, proper, fijn hotel. Mooi zwembad! De bel van de lift is nogal luid. Het personeel is vriendelijk en behulpzaam. Alleen bij het binnenkomen begroeten ze u vaak niet (wat ik niet gewoon ben in Spanje). Enkel ontbijt genomen, wat wel elke dag hetzelfde was. De locatie is super gelegen. Rustig, wandelafstand van strand en winkels, een open uitzicht. Aan te raden vanaf tieners…
Stayed 5 nights in Apr 2024

10/10 Excellent

angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable hotel. With friendly and helpfull staff. Just in the centrum in a more quiet area. Very good breakfast.
Stayed 5 nights in Mar 2024
Response from Primavera Park Team on 23 Mar 2024
Thank you for your kind words! We're delighted to hear that you enjoyed our clean and comfortable hotel, along with our friendly and helpful staff. We're glad you appreciated our central location in a quieter area and enjoyed the breakfast. We look forward to welcoming you back in the future!

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Service and staff was excellent! Would definitely recommend
Stayed 5 nights in Mar 2024
Response from Primavera Park Team on 16 Mar 2024
Muchas gracias por su buena puntuación, nos alegra ver que le ha gustado el hotel.Esperamos verla pronto.Un saludo, Equipo Primavera Park

10/10 Excellent

Rosse Alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice straff:)
Stayed 10 nights in Feb 2024
Response from Primavera Park Team on 1 Mar 2024
¡Thank you for your feedback! We appreciate the high score and we hope to see you soon.Warm regards,Primavera Park Team

10/10 Excellent

Róbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tökéletes
Jó elhelyezkedés, kellemes szoba terasszal, gyönyörű kilátás, kedves és előzékeny személyzet, tisztaság, pazar reggeli és vacsora, kényelmes parkoló.
Stayed 3 nights in Dec 2023

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Recepción Primavera Park on 11 Jan 2024
Estimado Raúl,Agradecemos tu reseña. Nos complace saber que tu experiencia fue positiva. Si tienes algún comentario específico o sugerencia que desees compartir, estaremos encantados de escucharte. Esperamos poder recibirte de nuevo en el futuro.Saludos,

10/10 Excellent

Arnt Henning

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooftop bar/pool
Very nice hotel located in the center of Benidorm. The rooftop bar/ pool area is amazing. Would highly recommend this hotel.
Stayed 2 nights in Dec 2023
Response from Primavera Park Team on 30 Dec 2023
Dear Arnt Henning,Thank you for your kind words! We're thrilled you enjoyed our centrally located hotel in Benidorm and the amazing rooftop bar/pool area. We appreciate your recommendation and hope to welcome you back soon!Best,Primavera Park Team

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stars vs Staff
Stars is nothing - Staff is everything
Stayed 3 nights in Dec 2023
Response from Primavera Park Team on 11 Jan 2024
Dear Steve,We appreciate your perspective on the importance of staff versus star ratings. We understand the critical role our team plays in ensuring a positive guest experience. If you have any specific feedback or suggestions for improvement, we would be grateful to hear them. Thank you for your valuable input.Best regards,

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Primavera Park Team on 8 Jan 2024
Dear Alexander,We appreciate your feedback. We value your opinion and we are here for anything you need. We hope to have the opportunity to welcome you again and improve your experience.Best regards,

10/10 Excellent

Torbjoern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God standard på hotellet. Rent og ryddig. Personalet var hyggelig og yter fantastisk service. Hotellet kan virkelig anbefales.
Stayed 4 nights in Nov 2023
Response from PRIMAVERA PARK on 12 Dec 2023
Kjære Torbjoern,Tusen takk for din positive tilbakemelding! Det gleder oss stort å høre at du satte pris på vårt hotell og opplevde det som rent, ryddig og med et hyggelig personale som yter fantastisk service.Vi er takknemlige for at du tok deg tid til å dele dine positive erfaringer, og det betyr mye for oss å få anbefalingen din. Vi streber alltid etter å gi våre gjester en god opplevelse, og det er inspirerende å få bekreftelse på at vi oppfyller forventningene.Vi håper å ønske deg velkommen tilbake ved en annen anledning, og takker igjen for din støtte og anerkjennelse.Med vennlig hilsen,

10/10 Excellent

Simona

Stayed 7 nights in Aug 2023
Response from Primavera Park Team on 26 Sept 2023
Cara Simona,La ringraziamo molto per la Sua fantastica recensione. Siamo felici di sapere che ha assegnato al nostro Primavera Park Hotel il punteggio più alto, un 10 su 10. La sua opinione è molto importante per noi e ci riempie di gioia sapere che il suo soggiorno è stato così positivo.Siamo lieti che abbia avuto un'esperienza così soddisfacente nel nostro hotel. Ci auguriamo che abbia apprezzato i nostri servizi e comfort e che si sia sentita benvenuta durante il suo soggiorno.Apprezziamo la sua fiducia in noi e ci auguriamo di averla nuovamente come ospite in futuro. Se avete altri commenti o suggerimenti, non esitate a condividerli con noi. I vostri commenti ci aiutano a mantenere e migliorare i nostri servizi.Grazie ancora per il suo feedback e a presto!Cordiali saluti,

8/10 Good

Nicholas

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Missing the minor details
The room was basic but nice and the rooftop area was outstanding. However, I couldn't get beyond the lack of services for a 4.5 star hotel at this price level. The small touches were missing. The mini bar only had 2 tiny bottles of water, room service was not available after 11, the main bar closed 30 minutes before the scheduled time, the DJ and saxaphonist were nowhere to be seen, the checkin took a long time and then the final insult was being charged 20 Euro for 1 night in the car park. There are much better 4* hotels in the area.
Stayed 1 night in Sep 2023
Response from Primavera Park on 17 Oct 2023
Dear Nicholas,First of all thank you for sharing your recent experience at our hotel with other travellers.We are very happy that you were able to enjoy the wonderful views from our rooftop Selvático, you commented that you never saw the dj or the saxophone, maybe they did not coincide the day of their performance. Our saxophonist partner comes every Friday evening from 20hrs, and our dj is every Friday, Saturday and Sunday from 19:30 hrs. In your words you commented that you found the price of the car park excessive, we regret that you consider it so, the rate is fixed after a study of the rest of the hoteliers, and we were even cheaper than the car park in front of the Hotel. We consider your words to be part of our continuous improvement plan. Regarding your comments about the room service, all our guests are informed of the room service schedule, as they have all the information in the room, as well as the products available for this room service. We take your words into consideration to add them to our improvement plan, in case we have to modify schedules.We hope to see you again soon.Best regardsYours sincerely Customer Service Manager

10/10 Excellent

M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie hotel, centraal gelegen. Prima ontbijt en diner
Stayed 5 nights in Sep 2023
Response from Primavera Park Team on 12 Sept 2023
Lieve Mary,Hartelijk dank voor uw vriendelijke woorden! We zijn blij om te weten dat u ons hotel prettig en centraal vond, en dat u genoten heeft van ons ontbijt en diner. Ons doel is altijd om onze gasten een geweldige ervaring te bieden en het is goed om te weten dat we dit tijdens uw verblijf hebben bereikt.Wij hopen u in de toekomst nogmaals te mogen verwelkomen en u nog meer mooie momenten te bezorgen.Eerlijk,

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 10 nights in Aug 2023
Response from Primavera Park Team on 3 Sept 2023
Gracias por compartir su experiencia con nosotros, Antonio. Esperamos volver a recibirlo nuevamente.Un saludo