Benifairó de la Valldigna Hotels

"After traveling from USA to Spain in an 18 hour flight and going through traffic and all we make it to the hotel around 3:30p.m while check in is at 4:00p.m be prepared to call and buzz and dial the number on the door to get no response until a guy comes out and tells us go eat and give the front desk time to come in …. Like what ….. cool , he ask for identification we provide him with real ID just to say that doesn’t work ….. cool here’s passport…. Proceeds to ask for our home address….. sir it’s listed in the driver license real ID I just handed you …. It’s almost like no one here knows what they are doing . Proceed to get rooms keys and room number listed in a piece of paper that he keeps …… we get to our room …. Not terrible but not clean, the bedding doesn’t smell like it’s been washed with anything disinfectant like Clorox maybe … everything has a weird smell. Only two towels in the room but it was 3 of us traveling and listed in the reservation. So I proceeded to go back down and ask for another towel luckily front desk was there at the time otherwise you’re screwed. There’s a thermostat in your room … yes…. But it’s pointless for you to try to control it because front desk has control of the thermostat so if you’re hot I suggest opening a window ….. because according to front desk it’s cold so they have the heat on. Mind you temperatures were in the 50s-60s degrees F. Once I called and said my room isn’t getting cool what do I get told it all runs general. "

"Rooms always spotless, staff always lovely and super helpful."

"Great communal spaces and very clean and bright throughout. "

"Very clean and good breakfast, but can be better breakfast"

"Very nice and helpful staff "

"Staff OK but not clean and the shower was clogged."

"The hotel could be a little noise since there it faces a busy street with bars and restaurant in front of it. The beds are very comfortable and the water pressure is excellent. The views from the balcony are great."

"Great for anyone looking to be close to the beach and with an interest in golf. Parking at the property a plus. Well equipped kitchen and good supply of bedding and towels. We rented knowing we would be away from the house most of each of the days, the trip was more business than leisure. As such, it was more around cooking a quick meal some evenings and having somewhere to shower/sleep, rather than relaxing and enjoying all the facilities the resort had to offer."

"I arrived on a Wednesday and on arrival I fell backwards down the outside steps getting my bags in. I cut my head and had mild concussion. Consequently I was unable to go to the restaurant for breakfast and had room service. The weather was chaotic. Rain, storms etc. I decided to return to the UK. I had paid €152 for onsite parking I left early friday morning. There were many young ladies on reception at one time but not overly interested in serving customers. I was hoping the management might return some of my room cost, as they no doubt relet it. Also the car parking charge. But no. Very disappointed. My husband and I had stayed at the hotel many times but unfortunately I was on my own this time as he recently passed away. I will never return."