Please read Pat M.’s review of July 17th. We found similar conditions during our 8/1-8/8 stay … which means that the owner did little to resolve any of the issues after Pat M.’s review was posted. In addition, we found the couch stained and dirty, filthy windowsills, a broken window latch in the kitchen held together with masking tape, a broken bathroom fan, a bedroom smoke detector hanging by wires from the ceiling and without a battery, completely demolished upstairs bathroom window blinds and a large kitchen floor vent filled with a spider web so large it was horrific. We did not feel comfortable at all letting our grandson crawl on the floor. Plus, there was only one key for the entire house. In our case we DID contact the owner who offered us a full refund if we wanted to leave – a completely unworkable remedy as this was our family vacation, we live across the country and South Haven was fully booked. The next day the owner brought flowers and wine and came over to clean. She also sent her handyman over on Tuesday for some of the other repairs. But the communication and visits required to even partially remedy the situation – not to mention our ongoing questioning of the cleanliness of the home – disrupted and put a damper on our one-week vacation. I understand the quirks and quaintness of an older beach home, but the disrepair and poor equipping of this one felt incommensurate with the cost – which was much pricier than listed due to high-season rates.