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Reviews of Seaside Hotel Mimatu Oetei

3.5 out of 5
Seaside Hotel Mimatu Oetei
3-Chome 14-17 Kitahama, Beppu, Oita

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 493 reviews" "
Rating 8 - Good. 187 out of 493 reviews" "
Rating 6 - Okay. 51 out of 493 reviews" "
Rating 4 - Poor. 16 out of 493 reviews" "
Rating 2 - Terrible. 6 out of 493 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Wai Chuen

Travelled with partner
Liked: Staff & service, amenities
Property is kind of dated. especially the private onsen in the room.. definitely need renovation
Stayed 1 night in Apr 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to esplanade & park. Nearby are convenience stores, supermarket & food court. Beppu station is around 800m away. The outdoor onsen on the rooftop is great which I prefer to the indoor one. Both are small but the rooftop one has better ambience especially in the evening. Room is spacious & bedding is comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Lana

Liked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Gloria

Stayed 1 night in Jan 2024

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
old but luxurious
old but luxurious, quiet, great kaiseki and japanese breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The classic charm and beautiful view . We are going to come back !
Stayed 2 nights in Nov 2023

10/10 Excellent

Hideki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view and great location
This retro hotel was great experience of staying that i really enjoyed onsen at balcony in my room, seeing ocean view simultaneously. Dinner and breakfast meals are luxurious, and location was very accessible to Beppu station, mall, and grocery stores.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful restaurant staff
Very comfortable hotel. Enjoyed the rooftop onsen. The restaurant staff went out of their way to ensure that my breakfast was vegetarian - thank you.
Stayed 1 night in Sep 2023

8/10 Good

Lily, Superior

Stayed 1 night in Aug 2023

8/10 Good

Aden

Stayed 4 nights in Apr 2023

10/10 Excellent

Kean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like - room was spacious and clean. Appreciate they gave local specialty senbei snacks (flavour changes). View for outdoor onsen was really good. Breakfast was good as well Minor dislike - not using keycard
Stayed 2 nights in Mar 2023

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2023

10/10 Excellent

ChunChen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good dinner, stay as longer as you can
Stayed 5 nights in Feb 2023

6/10 Okay

Tsz Kwan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The Wi-Fi is very bad and the breakfast is disappointing. However, the room is spacious and clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Lana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ryokan! Beppu is a lovely city. Had a very positive experience at this ryokan. Rooms are nice and spacious, the onsen are amazing and good food (breakfast & dinner). If you have dietary requirements, be sure to tell the staff ahead of time. The area is easy to get around (walkable, trains, buses etc)
Stayed 2 nights in Dec 2022

8/10 Good

Ngai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Difficult to communicate in English, Google translate always.

8/10 Good

Kim-Foo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot dine in the hotel (dinner or breakfast or lunch) as they informed you it is closed (which in order words, they are fully reserved), even if you are a hotel guest there. But you can walk to to nearby shopping streets and there are many restaurants there. But some will turn you away if you have no reservation, or simply no English menu or there are many people inside Guess that they are STILL trying to follow the pandemic measurements at this early stage of open-up
Stayed 2 nights in Nov 2022

6/10 Okay

Andy

Smell of bad odours entering the room
The sea view room provides a nice view. The first thing we noticed when we entered the room was the bad smell from the separate bathroom and toilet. There was another sliding door separaring the beds from the entrance of the room. After closing the sliding door, we could not smell the bad odour. Once opening it, we could smell it again. The bed sheets are clean though.
Stayed 2 nights in Nov 2022

10/10 Excellent

William

Stayed 1 night in Oct 2022

10/10 Excellent

Mitsuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Great view and wonderful Onsen. The breakfast was to die for!!!
Stayed 1 night in Jun 2022

10/10 Excellent

Brenda, Tokyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s easy access to wherever you go by bus or car. The rooftop bath was nice and cozy
Stayed 3 nights in Mar 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2022

6/10 Okay

Alwin

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for romantic trip
Fantastic room with your own hot spring water on the balcony with the sea view
Stayed 2 nights in Apr 2020

8/10 Good

Tine

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

8/10 Good

Chin Seng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The room is a bit too small
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities
Roof top onsen was nice with a great view of the bay. Dinner was excellent- maybe a bit too much food for us! The last night was a little disappointing. Would think they'd give us a memorable "send off"! Breakfast was typical Japanese fare. The bathrooms in the rooms can use some updating, as well as the vanity in the room. The futons and bedding took up a very large closet so there's less space in the room. The front desk was very helpful in answering questions and getting a bed for my elderly mother so she could get up easier in middle of night. The staff was very polite. Would definitely recommend this place!
Stayed 3 nights in Jan 2020

10/10 Excellent

ES, FO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good sea view with sunrise in front of you. Open air onsen pool is the best
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea facing hotspring hotel
The water pressure the shower in our room was very slow. There was no hot water for our bath.
Stayed 1 night in Dec 2019
Response from Reservation: Fukamoto on 12 Dec 2019
Thank you for staying at Seaside Hotel Mimatsu Oetei. We will endeavor to share compliments, valuable opinions and staff. I look forward to seeing you again. Thank you for your contribution.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room is wonderful. Onsen is very nice.
Stayed 2 nights in Nov 2019
Response from Reservation: Fukamoto on 12 Dec 2019
Thank you for staying at Seaside Hotel Mimatsu Oetei. We will endeavor to share compliments, valuable opinions and staff. I look forward to seeing you again. thank you for your cooperation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Reservation: Fukamoto on 12 Dec 2019
Thank you for staying at Seaside Hotel Mimatsu Oetei. We will endeavor to share compliments, valuable opinions and staff. I look forward to seeing you again. thank you for your cooperation.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great Stay. Amazing experiences with dinner and breakfast!
Stayed 1 night in Nov 2019
Response from Reservation: Fukamoto on 12 Dec 2019
Thank you for staying at Seaside Hotel Mimatsu Oetei. We will endeavor to share compliments, valuable opinions and staff. I look forward to seeing you again. thank you for your cooperation.

6/10 Okay

Donnie

Stayed 1 night in Oct 2019

8/10 Good

Hong Hwa Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room with sumptuous meals.
Amazing room with an equally amazing in-room onsen tub with a stunning view. Only down side is the showing area is also outdoor where the onsen tub is. 😜 The halfboard dinner and breakfast were superb and deliciously filling.
Stayed 2 nights in Oct 2019
Response from Reservation: Fukamoto on 12 Dec 2019
Thank you for staying at Seaside Hotel Mimatsu Oetei. We will endeavor to share compliments, valuable opinions and staff. I look forward to seeing you again. thank you for your cooperation.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have to pay another 250 Yen each when check out for Osen Tax which we didnt expect as there is no description when we book a room
Stayed 1 night in Oct 2019
Response from Reservation: Fukamoto on 12 Dec 2019
Thank you for staying at Seaside Hotel Mimatsu Oetei. We will endeavor to share compliments, valuable opinions and staff. I look forward to seeing you again. thank you for your cooperation.

6/10 Okay

Brian

Disliked: Property conditions & facilities
On the Way to Beppu Hells
The hotel is tired and needs some refurbishment. The was zero atmosphere in the hotel. Breakfast was an amazing Japanese-style meal. The hotel is conveniently located to Beppu station and to bus routes that go to the “Beppu Hells”.
A Beppu Hell
Stayed 1 night in Oct 2019
Response from Reservation: Fukamoto on 12 Dec 2019
Thank you for staying at Seaside Hotel Mimatsu Oetei. We will endeavor to share compliments, valuable opinions and staff. I look forward to seeing you again. thank you for your cooperation.

6/10 Okay

Wai Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
booking issue and over charge - Please help
The overall stay is fine, however I having issue during check in , all this while I have set 4 person and 2 room , 2 person each room , however during the confirmation page I only enter 1 person name (which is main contact person) for each room During check in , hotel staff being told us they only receive 1 guess per room therefore they only prepare dinner and breakfast meal for 2 person , I have request pay additional changes for 2 person and the changes is based on normal rate which around 80% higher then listed form my initial booking, i have no choice but to accept it, at the same time I do immediately search on hotel.com again and I notice the price no different when i'm entering 2 person name in same room, therefore I feel i have over being overcharge on this, so i hope hotel.com or property management can investigate on this. At last I would like to please hotel staff service is great and friendly, but with same price I have paying there other better option on the same area
Stayed 1 night in Oct 2019
Response from Reservation: Fukamoto on 12 Dec 2019
Thank you for staying at Seaside Hotel Mimatsu Oetei. We will endeavor to share compliments, valuable opinions and staff. I look forward to seeing you again. thank you for your cooperation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

4/10 Poor

Sheryn

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the value
Very old n dated hotel. The place needs refurbishment.
Stayed 1 night in Sep 2019
Response from Reservation: Fukamoto on 12 Dec 2019
Thank you for staying at Seaside Hotel Mimatsu Oetei. We will endeavor to share compliments, valuable opinions and staff. I look forward to seeing you again. thank you for your cooperation.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaness, good location near restaurant and have car parking
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Room with sea view which sunrised at 3 am and without bedroom curtain. Rooftop onsen is small and crowded. Guest room is very dusty all the area.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, service is good, environment is nice, room is comfortable, food is excellent
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with beautiful sea view room. friendly staff and delicious food. Parking is convenient.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
road trip
great view with free parking
Stayed 1 night in May 2019