Berekuso Hotels

"Nice"

"Unbearably loud Noise at 6.00am as staff memes were cutting trees directly outside our room. Other than that lovely place to stay but the noise was very inconvenient."

"After several disappointments, some of which we just couldn't stay at, Luxury Apartments at the Gardens proved to be a very welcome breath of fresh air! The room was exactly as in the photo (even better) clean, freshened, and the AC was functioning perfectly amid the Accra heat! We loved this place instantly, from the very clean reception to the security to the easy access to the airport and malls! I don't want to sound like they paid me, but this place is d*mn good!"

"My experience at the hotel was mixed. Upon arrival, the receptionist’s lukewarm attitude and lack of enthusiasm did not create a welcoming first impression. The interaction felt unnecessarily uncomfortable and somewhat unprofessional. After informing her that I was checking in, she asked what time I had booked the hotel. I found the question unnecessary, especially since the reservation details were already available in the system. I had to search through my phone to retrieve the information, and when I finally did, her response came across with an attitude, as though I had done something wrong simply by arriving to check into a room that had already been reserved for the night. The overall process lacked warmth, urgency, and the hospitality one expects when arriving at a hotel. That said, my checkout experience was much better. The receptionist during checkout was professional, welcoming, and had a beautiful smile that made the interaction refreshing and pleasant. The breakfast was also very good and enjoyable. As for the property itself, the hotel feels noticeably dated. I was honestly surprised to see how much La Palm has aged over the years. It still carries the foundation of what was once a landmark hotel, but it would greatly benefit from serious renovations and modernization to restore the high standard and prestige it was known for when it first opened."

"Yes"

"The building is always having issues with plumbing !"

"I was disappointed that the pictures of the hotel and reviews did not reflect reality. The hotel is old tired, the reception is unwelcoming. Our delux room was substandard with old off white coloured linen and safety hazards such as a step down to the bathroom. My husband was shocked that I had booked and paid so much money for substandard hotel but I was going off pictures and reviews that were either false and misleading. This hotel is not good value for money and it will disappoint those who expect higher standards because the standard is very low. "

"The room was very clean, staff was very friendly and respectful."

"THIS HOTEL HAS ONLY 1 PROBLEM IN THE LIGHT/RED WOOD SECTION. THE PLACE SMELLED OF MOLD. THE CARPET IN THE HALLWAY CARRIES A MOLDY SMELL. MY FIRST ROOM THERE IS MOLD IN THE BATHROOM TILES. MY ROOM WAS CHANGED BUT THE MOLDY SMELL PERSISTS. THE SMELL IS IN MY LUGGAGE. I WAS ALSO COUGHING ON OCCASSION. OTHER THAN THAT BEST SERVICE BEST STAFF BEST FOOD. KIND PEOPLE. THE MOLDY SMELL IS MY ONLY COMPLAINT. SO FOR ENVIRONMENT WHICH IS NOT A CHOICE IT IS A ZERO."