All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rooms are not cleaned unless you specifically request this. The corridor was dirty and in my three day stay was not cleaned.
Revalyn
Stayed 3 nights in Mar 2024
Response from Kristine Mjelde, Hotel Manager on 24 Mar 2024
Thank you for the review. Correct, we clean your room upon request or every 3rd day if you stay more the 5 nights.I will take action on the corridors immediately.I hope you enjoyed the rest of your stay.Welcome back!
6/10 Okay
William
Business traveller
19 Jan 2024
Disliked: Staff & service
William
Stayed 3 nights in Jan 2024
Response from Kristine Mjelde, Hotel Manager on 14 Feb 2024
Second time at the hotel as convenient for the airport... both times excellent rooms, new bathroom and spacious... surrounding area is basically a building site and no facilities so car needed.
Phil
Stayed 1 night in Jan 2024
Response from Kristine Mjelde, Hotel Manager on 14 Feb 2024
Thank you so much for the nice review.Welcome back!
Large, well-maintained hotel with easy access from the main road and to the airport. Grand entrance and reception areas, give a good first impression and this was added to by the friendly young man on reception who made check in quick and easy.
The room was beautifully appointed and although one of the cheapest had a queen bed and separate sitting/TV area with coffee machine. The bathroom was clearly new and very well done. This was an excellent experience for the last night of my time in Norway before flying out and I would definitely return to this hotel on future visits.
Phil
Stayed 1 night in Nov 2023
Response from Kristine Mjelde, Hotel Manager on 7 Nov 2023
Thank you so much for your wonderful review.I hope we will see you again soon!
10/10 Excellent
Verified traveller
10 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Great hotel for the price
Verified traveller
Stayed 1 night in Sep 2023
Response from Kristine Mjelde, Hotel Manager on 24 Oct 2023
Response from Kristine Mjelde, Hotel Manager on 14 Sept 2023
Thank you for the review.Welcome back!
6/10 Okay
leo
5 Sept 2023
Liked: Staff & service
leo
Stayed 1 night in Sep 2023
Response from Camilla- Shiftleader Front Desk on 7 Sept 2023
Kjære Leo,Tusen takk for at du valgte å bo hos oss og gir oss en tilbakemelding på oppholdet ditt, det setter vi alltid stor pris på! Vi ønsker deg hjertelig velkommen tilbake!
Response from Camilla- Shiftleader Front Desk on 7 Sept 2023
Dear Pattra,Thank you for staying with us and leaving us a great review, we really appreciate it. Glad to see that you had a nice stay here with us and we warmly welcome you back anytime!
8/10 Good
Verified traveller
Business traveller
25 Aug 2023
Liked: Cleanliness, staff & service, room comfort
Verified traveller
Stayed 6 nights in Aug 2023
Response from Camilla- Shiftleader Front Desk on 31 Aug 2023
Tusen takk for at du valgte å bo hos oss og gir oss en tilbakemelding på oppholdet ditt, det setter vi stor pris på!Vi ønsker deg hjertelig velkommen tilbake til oss!
Response from Camilla- Shiftleader Front Desk on 31 Aug 2023
Kjære Inguana,Tusen takk for at du valgte å bo hos oss og gir oss en tilbakemelding på oppholdet ditt, det setter vi stor pris på!Vi ønsker deg hjertelig velkommen tilbake til oss!
2/10 Terrible
Baljeet
24 Aug 2023
Baljeet
Stayed 1 night in Aug 2023
Response from Kristine Mjelde, Hotel Manager on 14 Sept 2023
Thank you for the review.I am sorry to hear you were not happy with your stay. I hope you will tell us directly so that we can improve.Sincerely
Phenomenal hotel! The included breakfast buffet is the best we've experienced. Staff is friendly and knowledgeable. Restaurant on premises is wonderful. Parking on property economical.Just 45 minutes to Bergen by convenient tram. HIGHLY RECOMMEND!
Heather
Stayed 3 nights in Aug 2023
Response from Kristine Mjelde, Hotel Manager on 21 Aug 2023
Wow, thank you so much!I am so glad to hear how your stay was, and that you enjoyed it so much. We appreciate a lot that you will recommend us.I hope we will see you again soon!
property was clean, loved the family room layout. the breakfast buffet was awesome and dinner menu was good (more vegetarian options would be good). Staff and waiters were very helpful
Kalpana
Stayed 5 nights in Jul 2023
Response from Kristine Mjelde, Hotel Manager on 21 Aug 2023
Thank you for the review.I am so glad to hear that you enjoyed your stay.Welcome back!
Response from Camilla- Shiftleader Front Desk on 7 Sept 2023
Thank you for staying with us and sharing your lovely pictures. They put a big smile on our teams faces! Hope to see you if you ever visit Bergen again!
It was amazing, the room was warm, spotlessly clean, comfortable and pleasant to stay in. The breakfast is excellent, the hotel staff is very kind, location 15 minutes from the center of Bergen. Definitely recommended
MAYA
Stayed 1 night in Jul 2023
Response from Camilla- Shiftleader Front Desk on 3 Aug 2023
Dear Maya,Thank you for staying with us and leaving us a review, we really appreciate it.We hope to see you again the next time you visit Bergen!
Response from Camilla- Shiftleader Front Desk on 20 Jul 2023
Dear Greg,Thank you for staying with us and leaving us a review, we really appreciate it. I am glad to see that you had a nice stay here with us and we warmly welcome you back!
Its breakfast is super. You have to walk 7 minutes to the bus stop and it takes 11 bus stops to go to downtown. Overall, we enjoyed the 4-night stay there and would do it again.
Ning
Stayed 4 nights in Jul 2023
Response from Camilla- Shiftleader Front Desk on 20 Jul 2023
Dear Ning,Thank you for staying with us and leaving us a review, we really appreciate it. I am glad to see that you had a nice stay here with us and we warmly welcome you back!
Very useful and friendly staff. Hotel is clean and breakfast exceptional. Better that Hyatt, Sheraton , Hilton. I had a room suitable for 3 adults.
Outdoor Parking was free which was very unusual for Norway.
Location is 20 mins from city centre and parking in the city is 22 euro.
Ovidiu
Stayed 3 nights in Jul 2023
Response from Camilla- Shiftleader Front Desk on 14 Jul 2023
Dear Ovidiu,Thank you for staying with us and leaving us a review, we really appreciate it.I am glad to see that you had a nice stay here with although the parking at the hotel are not free, price per day is 75,- NOK and the parking company are SesamSesam. This information is also in the parking area :) We hope to see you again the next time you visit Bergen!
Hotel was very comfortable and modern. Parking is NOT free as indicated by Hotels.com. There is a NOK 750 (approx. $7.50USD) per day charge for parking, even on the outside of the building. This was disappointing to discover only after I arrived.
Verified traveller
Stayed 1 night in Jul 2023
Response from Camilla- Shiftleader Front Desk on 14 Jul 2023
Thank you for staying with us and leaving us a review, we really appreciate it. We started charging for parking in November, and we gave the information out to all of our partners in advance. We have let our partner know about this error and they are working on it. Sorry to see that their error results in disappointment, i hope you let the front desk know and we would have removed the charge for parking for you.Glad to see that you otherwise had a nice stay here with us and we hope to see you again the next time you visit Bergen!
This hotel is midway between Bergen airport and Bergen city center. Property is in great condition, room comfortable and quiet, excellent service at front desk. Extensive breakfast kept well stocked. We stayed here to be close to Grieg museum/house not far away. It is a little far from Bergen center but cheaper and no parking charge. Would recommend and stay again if in the area.
Russell
Stayed 2 nights in Jun 2023
Response from Camilla- Shiftleader Front Desk on 3 Jul 2023
Dear Russell,Thank you for staying with us and leaving us a review, we really appreciate it. Glad to see that you had a nice stay here with us and that you enjoyed the room and breakfast. We warmly welcome you back to us the next time you visit Bergen!
2/10 Terrible
Ravi
1 Jul 2023
Ravi
Stayed 1 night in Jun 2023
Response from Camilla- Shiftleader Front Desk on 3 Aug 2023
Dear Ravi,Thank you for staying with us and leaving us a review, we really appreciate it.Sorry to see that you did not have a nice stay here with us, feel free to tell us what went wrong so we can make changes.
8/10 Good
Mehrina
26 Jun 2023
Mehrina
Stayed 3 nights in Jun 2023
Response from Camilla- Shiftleader Front Desk on 3 Jul 2023
Dear Mehrina,Thank you for staying with us and leaving us a review, we really appreciate it. We warmly welcome you back to us the next time you visit Bergen!
Response from Camilla- Shiftleader Front Desk on 21 Jun 2023
Thank you for staying with us and leaving us a review, we really appreciate it. Glad to see that you had a nice stay here with us and that you enjoyed our breakfast.We warmly welcome you back to our hotel the next time you visit Bergen!
The property is very nice and is tucked away from the busy areas.
The restaurant and breakfast is good also. Be aware that many restaurants are closed on Sunday.
This is true at this hotel as well.
Good food is available at a nearby mall though. I have stayed there twice now.
David
Stayed 1 night in Jun 2023
Response from Camilla- Shiftleader Front Desk on 16 Jun 2023
Dear David,Thank you for staying with us again and leaving us a review, we really appreciate it.I am glad to see that you had a nice stay with us again and we hope for many more!
10/10 Excellent
Jahanzeb
Travelled with family, Travelled with family and small children
Overall it was very good experience. The location was nice. Breakfast was great. Room was comfy.
I did not like the extra parking fee. when we booked it says parking included. They charged us extra for the parking which is quite odd.
Thanks
Jahanzeb
Stayed 1 night in May 2023
Response from Camilla- Shiftleader Front Desk on 16 Jun 2023
Dear Jahanzeb,Thank you for staying with us and leaving us a review, we really appreciate it.I am glad to see that you had a good experience with us and that you found the breakfast and room to be great.We hope to see you again the next time you visit Bergen!
10/10 Excellent
Michelle
7 May 2023
Michelle
Stayed 1 night in May 2023
Response from Camilla- Shiftleader Front Desk on 10 Jun 2023
Tusen takk for at du valgte å bo hos oss og gir oss en tilbakemelding på oppholdet ditt, vi setter stor pris på det. Vi ønsker deg hjertelig velkommen tilbake til oss!
The hotel is wonderful. Clean great service. Great breakfast and services. Family suite is great 👍
Laura
Stayed 1 night in Oct 2022
Response from Camilla- skiftleder resepsjonen on 7 Oct 2022
Dear Laura,Thank you so much for staying here with us and leaving us a review, we really appreciate it. We are so glad to see that you had a great stay here with us and we warmly welcome you back to us the next time you visit!
10/10 Excellent
Tim
6 Oct 2022
Tim
Stayed 1 night in Oct 2022
Response from Camilla- skiftleder resepsjonen on 7 Oct 2022
Thank you so much for staying here with us and leaving us a review, we really appreciate it. We are so glad to see that you had a great stay here with us and we warmly welcome you back to us the next time you visit!
Response from Camilla- skiftleder resepsjonen on 21 Sept 2022
Tusen takk for at du valgte å bo hos oss og gi oss en tilbakemelding, vi setter stor pris på det. Vi ønsker deg hjertelig velkommen tilbake ved en senere anledening!
8/10 Good
Roberta
17 Sept 2022
Liked: Cleanliness, staff & service
Difficult to find, possibly due to construction. Layout of building not convenient for those with mobility issues. Staff helpful and friendly. Facility clean. Got the impression the hotel as a whole focuses more on conferences than individual guests.
Roberta
Stayed 1 night in Aug 2022
Response from Camilla- skiftleder resepsjonen on 21 Sept 2022
Dear Roberta,Thank you for staying with us and leaving us a review, we really appreciate it. We are so glad to see that you enjoyed your stay here with us even tho we were a little hard to find due to construction work. We warmly welcome you back to us the next time you visit Norway and Bergen!
The room was very clean and the service was superb. Gr
eat breakfast
Raymundo
Stayed 1 night in Aug 2022
Response from Camilla- skiftleder resepsjonen on 21 Sept 2022
Dear RaymundoThank you for staying with us and leaving us a review, we really appreciate it. We warmly welcome you back to our hotel the next time you visit Norway and Bergen!
Room was cute. We took the skyss light rail and the train stop is a bit of hike to the hotel (uphill). We arrived at night, in the rain and it was a bit of a walk. Thankfully most of the sidewalks were open and we rolled our luggage. The lighting along the road is not great and no one seems to drive that road much. There is a new condo complex being built along the road, so it felt kind of deserted and spooky. However, we were pleasantly surprised to turn the corner and see the hotel. The breakfast was AMAZING!! So good!
KRISTA
Stayed 1 night in Aug 2022
Response from Camilla- skiftleder resepsjonen on 26 Aug 2022
Dear Krista,Thank you for staying with us and leaving us a review, we really appreciate it. We are so glad to see that you had a nice stay with us and that the breakfast was amazing. We warmly welcome you back to our hotel the next time you visit Bergen!
Response from Camilla- skiftleder resepsjonen on 24 Aug 2022
Tusen takk for at du valgte å bo hos oss og at du tok deg tid til å skrive en tilbakemelding til oss, vi setter stor pris på det. Vi ønsker deg gjerne velkommen tilbake ved en senere anleding!
Response from Camilla- skiftleder resepsjonen on 20 Aug 2022
Thank you so much for staying with us and leaving us a review, we really appreciate it. We are so glad to see that you had a nice stay here with us and we warmly welcome you back to our hotel the next time you visit Bergen!
Response from Camilla- skiftleder resepsjonen on 16 Aug 2022
Tusen takk for at du tar deg tid til å skrive en tilbakemelding til oss, vi setter stor pris på det. Vi ønsker deg gjerne velkommen tilbake nestegang du besøker Bergen!
Recently renovated, this hotel's excellent staff made everything work. We checked in early as they had availability. Our 5th floor room was cleaned both days per our request. The breakfast had everything. They even ordered us a taxi for our early morning trip to Bergen Airport. Truly a fine team and facility.
Myrona
Stayed 1 night in Jul 2022
Response from Camilla- skiftleder resepsjonen on 3 Aug 2022
Dear Myrona
Thank you so much for staying her with us and leaving us this wonderful review, we really appreciate it. We are so glad to see that you had a fantastic stay here with us, i will gladly share your feedback with the crew. You are warmly welcome back to us the next time you visit Bergen!
This property is a 5 minute walk to Terminal 5. The rooms are well appointed and quiet. Breakfast is fine, with food beverage available most hours.
Myrona
Stayed 1 night in Jul 2022
Response from Camilla- skiftleder resepsjonen on 3 Aug 2022
Thank you so much for staying her with us and leaving us this review, we really appreciate it. We are so glad to see that you had a fantastic stay here with us.You are warmly welcome back to us the next time you visit Bergen!
Response from Camilla- skiftleder resepsjonen on 29 Jul 2022
Dear Vicky
Thank you for staying with us and leaving us a a review, we really appreciate it. We are so glad to see that you had a nice stay here with us. You are warmly welcome back to us the next time you visit Bergen!
Kjære Simon,
Takk for at du valgte å bo hos oss, og for at du tar deg tid til å skrive en tilbakemelding til oss! Supert se at du hadde et fint opphold hos oss og vi ønsker deg hjertelig velkommen tilbake!