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Reviews of Alper Hotel am Potsdamer Platz

Alper Hotel am Potsdamer Platz
Potsdamer Str. 82-84, Berlin, BE

Reviews

5.4
Rating 10 - Excellent. 8 out of 198 reviews" "
Rating 8 - Good. 36 out of 198 reviews" "
Rating 6 - Okay. 72 out of 198 reviews" "
Rating 4 - Poor. 49 out of 198 reviews" "
Rating 2 - Terrible. 33 out of 198 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Leigh

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The place as understanding as we had some delays and didn't arrive until a day later but apart from that there was only one bad thing and that was the fact that there was a peice of paper that a previous guest had left in the bathroom but it was from March. We are in July
Stayed 2 nights in Jul 2023

8/10 Good

Janusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disgusting cesspit - avoid at all cost
Very poor hotel standards, including the dirty room, carpets, curtains, smelly bed linen and bathroom (two small threadbare bathroom towels. Only one electrical charging point in the room which was next to the bed and could only be used for one appliance at a time; either to recharge my phone or to plug in the bedside lamp. The appalling condition of the room, bathroom ceiling had stains and evidence of damp. The shower tray had been partly patched with tape and appeared unsafe and I could not bring myself to even take a shower in the hotel and I slept with my clothes on. Although I had booked 5 nights, I could not stay there for another night, the hotel was really disgusting and a disgrace, with Prostitutes operating in the area late at night. In my view not safe for women. I checked out of hotel at 11:00am on 7th September, escorted by hotel staff who knocked on my door and were waiting outside my room. I was charge €132.00 for the one night. Please, please, please avoid this hotel at all cost. I have stayed at many hotels around the world, and written balanced reviews. However, this is by far the worst that I ever stayed and I would not wish this on my worst enemy. I have since read many Google reviews, and would encourage you to do the same. You’ve been warned!
Stayed 5 nights in Sep 2022

2/10 Terrible

George

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very limited- not my level of comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Positives and negatives
Area was sketchy as there were hookers outside close by. The hotel itself was ok but since there was no air conditioning we opened the window and had to listen to the workers from the strip club talking, laughing and arguing all night long. The beds were hard. I slept fine but my friend was very uncomfortable. Bus was right in front of hotel so good access to the rest of Berlin. Lots of places to eat near by. There was no breakfast but there was a coffee machine in the lobby. Overall, I would stay again in cooler weather so I wouldn't have to open the window.
Stayed 3 nights in Jul 2022

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities
Hotel was fine - staff was super friendly, transport is extremely convenient. Though the hotel itself is very old and some of the stairwells and walls have a bit of age on it. its actually alright in cleanliness. pretty cheap as well so thats a plus
Stayed 3 nights in Jun 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had good access to public transport and various cultural attractions were within walking distance.
Stayed 5 nights in Jun 2022

8/10 Good

Emma

Travelled with group
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

6/10 Okay

Terrance

Stayed 3 nights in Oct 2019

6/10 Okay

Celeste

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stay during the week
Great location, lovely staff but there is a Disco next door that we found very loud over the weekend and our earplugs didn’t drown out the sound. The staff tried hard to get the club to turn down their music to no avail. The breakfast is amazing for 7 Euro so if you are staying during the week you should be able to avoid the disco!
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Edward, Thailand

Disliked: Amenities, property conditions & facilities
Very loud room. No air conditioning so to get cool windows need to be open. I wasn’t aware that the hotel is next to a strip club. Seedy people right outside my window till 4 am
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Close to bus stop and walkable to U station. But the hotel room facilities were not upto expectations. The airconditoner was not working in our room and we had to follow up several times to move to another room. No fridge / kettle / other amenities in the room.
Stayed 2 nights in Oct 2018

4/10 Poor

Dave, Gold Coast Queensland

Disliked: Staff & service, property conditions & facilities
Close to Berlin City major attractions.
Only 1 pillow in the room and when I asked for another one they didn’t have any. Reception staff knew very little English. Don’t take that away from them it is Germany Room was ok very warm no fans so had to have window open which faced main road very noisy. The room served its purpose being close to the centre of Berlin attractions.
Stayed 3 nights in Aug 2018

4/10 Poor

M, Berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy, smoke filled, smells.
Everything in this hotel smells like cigarette smoke. There is smoke coming into the halls and room all the time. The hotel is located between a casino and a strip club.The hotel often has teenage groups staying there and they tend to congregate in the halls of all floors smoking and underage drinking without supervision. The staff said that is typical. Rooms are extremely small and three people in a room hardly have anyplace to stand up. Do not stay here if you do not want to choke on smoke.
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A perfectly fine cheap hotel, central to all
The Alper Hotel was a perfectly good cheap place to stay when touring around Berlin. As a woman traveling alone, I felt safe and the room was clean and basic. It's not the nicest area in Berlin, but very central. There's a bus stop literally in front of the hotel -- two buses (at least) go through every 10 minutes or so that will take you all the way to Alexanderplatz if you want, and certainly to Potsdamer Platz, from where you can get any place in the city. It's an old hotel, and accommodations basic. But the linens were clean and exactly the same as those at the Leonardo. Great spot for cheap breakfast on the opposite corner, and the hotel across the way has an awesome organic bar and Skandinavian chef for dinner. The hallways did smell a bit of bug spray, and there were some fruit flies hanging out in the bathroom and around the window. But if that's the worst I can say about it...
Stayed 5 nights in Feb 2018

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy holidayer
be-aware some staff members not so helpful, but that aside the room was great, location 15min walking distance from nearest hop-on hop-off bus route and the city centre, otherwise ok
Stayed 3 nights in Oct 2017

4/10 Poor

DAVID

Liked: Cleanliness, property conditions & facilities, room comfort
Seedy and Noisy Area
The hotel itself was ok. However, the immediate area was not good. There were 24-hour strip clubs on either side of the hotel. There was an unacceptable amount of noise all through the night, including a large brawl outside the hotel, presumably from people leaving the strip clubs. The hotel was also located on a busy street, which added to the noise, so I had very little sleep. We arrived at midday, before the check in time of 2pm quoted on the hotels.com website. We were able to leave our bags, but told check in would not be until 3pm. Will not stay here again.
Stayed 1 night in Oct 2017

8/10 Good

Joyce

Liked: Cleanliness, room comfort
Hidden hotel on a main street
A little hidden hotel but quite central. The underground is 3min walk away. The interior was not very appealing, including reception and tge long hallway to the rooms. But all was clean and stuff was friendly
Stayed 1 night in May 2017

6/10 Okay

Art

Disliked: Staff & service
Average hotel with disrespectful cleaners
This is an average hotel, nothing fancy, OK for a couple of nights. But the cleaner on my final night opened my door at 9:30 am, while I was still asleep! There are no "Do not disturb" signs available, and the cleaner's intrusion was infuriating. Everything else about the hotel is just very basic and unremarkable. No fridge in the room, by the way, and Wi-Fi works through a voucher code you get from the reception.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Pathetic Experience
The hotel was very bad. It does not have a Wifi in the room and even the Wifi in the reception area was not proper. The Hotel is not well maintained and is not cleaned properly, the bathroom is very shabby and does not even have a proper shower to use. It is not at all worth the amount they charge for the room and is not worth visiting again
Stayed 5 nights in May 2017

6/10 Okay

Farid

Disliked: Property conditions & facilities, room comfort
Nice hotel in the city center, but BAD WIFI
The hotel was good, nice receptionist, fast check-in. But minus on the wifi, they do not provide wifi for rooms, only for the lobby. That is bad.

2/10 Terrible

B, New York

Disliked: Cleanliness, property conditions & facilities, room comfort
Look for another place
This hotel has not been renovated since the East Germany years. Rooms have stale aroma, drains in the bathrooms smell awful. Some of the rooms are extremely hot and as you can imagine there is no air conditioning. There are no refrigerators either. One of our party stayed in a single room. Calling it a room is very generous description. A closet with a toilet would be a better description. The bathroom was so small that the sink was actually in the room.

6/10 Okay

genie, phenix city, Alabama

Liked: Staff & service
OK hotel close to plaza
The hotel is okay considering price and location. It is not a fancy hotel but it is clean. The clerk Moura was very nice. The elevator didn't work and the door had to be opened by the clerk. The second day it was working and made going in and out much nicer to go to the car. The breakfast was fair and the waitress was nice. The hallways were mopped and cleaned to make the hallway smell nice and fresh. Loud noises could be heard early in the morning. The parking lot is secured by locking the entrance. The way to the parking garage is scary because it goes around.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Osama, Egypt

Liked: Cleanliness, room comfort
Good for the price and near to Metro
The hotel was good compared to prices

6/10 Okay

ahmed, Tripoli /Libya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berlin trip
the hotel was not as my expectation regards (Reception,cleaning, net ) But in all concerning my stay was OK relaxing no night disturbance , some of the people the were nice and friendly )Regardless all that i will still uses you for my hotel accommodations during my next trip. Captain Ahmed zawia

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful night!!!
we will never book in this hotel again. Although it is near the potsdamer platz but the hotel needs renovation. We waited for about 30 mins just to have our room there was only one receptionist at the counter and that receptionist (woman) was not friendly and doesn't know how to speed up things to accommodate many clients. Only one heater in the room was functioning and the other one was broken so it was cold in the room. I'll never recommend this hotel.

6/10 Okay

Isaac Spragg, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Okay place nothing special
Hotel is bare bones is service and quality. In a sketchy area but no real issue. Service in minimal and the lady that runs the breakfast is Rude! She has issues - avoid her at all cost! It was cheap enough so no major complaint. If you are looking for the Hilton...you are in the wrong place. This is basically a hostel plus. But not awful!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Earnest Bumthro, LondonSW17

Liked: Cleanliness, staff & service, room comfort
For a budget hotel it was good.
Staff friendly. Hotel quiet. No bar which was strange close to local buses into central Berlin. If you are on a budget it's highly recommended

4/10 Poor

Taemi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Sieglinde

Liked: Cleanliness
Disliked: Staff & service
Für 1 Nacht ok
Für 1 Nacht ok, aber mehr nicht. Sehr hellhörig vom pinkeln bis zum Koffer ziehen...der TV hatte auf keinem Sender störfreies Bild. Aber wie gesagt 1 Nacht völlig ok.
Stayed 1 night in Dec 2023

6/10 Okay

Frank

Stayed 2 nights in Nov 2023

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Miguel

Travelled with partner
Liked: Staff & service
Está bien pero no Ofrece ningún extra típico de hoteles
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

MARÍA ÁNGELES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Bien situado. Habitación acorde a precio. Personal amable y eficaz.
Stayed 4 nights in May 2023

6/10 Okay

Mikael

Travelled with group
Disliked: Staff & service, property conditions & facilities
Frukostutbud fanns inte. Detta skulle finnas enligt annons. Inga bra alternativ erbjöds
Stayed 3 nights in May 2023

2/10 Terrible

HISANORI

Business traveller
Disliked: Amenities, property conditions & facilities
鍵かシリンダーキー。オートロックではない。アメニティが全く無い。清掃、タオル交換がない。タオルの交換をフロントで頼んだら、空室の鍵を渡されて、タオルを取ったら、鍵を返せと言われた。
Stayed 4 nights in Mar 2023

6/10 Okay

Maria

Stayed 2 nights in Jan 2023

6/10 Okay

Daniël

Stayed 3 nights in Nov 2022

4/10 Poor

Thi Thanh Duc

Disliked: Amenities, property conditions & facilities
Für eine Nacht war es ok. Aber viel zu laut, da ein club neben dran ist, zu hellhörig, alles etwas veraltet. Preis-Leistung stimmt auf keinen Fall.... Das einzig positive war, nah an meinem Veranstaltungsort.
Stayed 1 night in Oct 2022

4/10 Poor

Marco

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das einzige positive an der Unterkunft war tatsächlich die Lage. Das war es schon. Ausstattung und Zimmergröße minimal. Lautstärke unzumutbar.
Stayed 2 nights in Aug 2022

4/10 Poor

Andreas

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Der TV hatte über 100 Sender. Leider waren 2/3 der Sender nicht freigegeben. Das andere Drittel hatte viele Sender in anderen Sprachen oder Doppelte Sender. So musste man lange suchen, um einen Sender zu finden. Sender wie RTL, SAT1, PRO7, RTL2, ZDF, ... gab es gar nicht. Irgendwie ernüchternd.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Zur Straße hin laut, sehr heiß im Sommer, Einzelzimmer spartanisch, vorhandene Seifenspender nicht benutzt, dafür ein 0,99-€-Produkt für Waschbecken und Dusche hingestellt.
Stayed 1 night in Jun 2022

6/10 Okay

Cyril

Disliked: Cleanliness, staff & service, property conditions & facilities
For the price it was the most expensve compare to standard hotel that I ever stayed at in Berlin. The location is central even though this place is just above a strip joint.
Stayed 2 nights in Jun 2022

4/10 Poor

Christin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Personal sehr freundlich aber hotel Renovierungsbedürftig ..sauberkeit gleich null bettlaken sowie decke dreckig und löscher drin ...ausschlafen kann man dort auch nocjt sehr laut dort also wieder kommen werde ich nicht
Stayed 6 nights in May 2022