Exterior

Reviews of art'otel Berlin Mitte powered by Radisson Hotels

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 449 out of 776 reviews" "
Rating 8 - Good. 270 out of 776 reviews" "
Rating 6 - Okay. 45 out of 776 reviews" "
Rating 4 - Poor. 7 out of 776 reviews" "
Rating 2 - Terrible. 5 out of 776 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tan, Georgetown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited car park, so had to park in an open air public car park 5 minutes walk away. Good breakfasts and nearby to restaurants.
Stayed 2 nights in May 2024
Response from art'otel Berlin Mitte Team on 16 May 2024
Dear Guest,Thank you for having chosen our hotel in Berlin and for sharing your impressions with us. We are happy to read that you were satisfied with your stay with us. However, we would like to apologise for the inconvenience caused by the car park and with the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was clean and comfortable. The underground stop was right outside the door, making it easy to get around town. We had stayed at an art’otel in Munich and loved it, Which is why we chose art’otel in Berlin
Stayed 9 nights in Apr 2024
Response from ABM on 3 May 2024
Dear guest,Thank you for sharing such positive feedback following your stay at art'otel Berlin Mitte. It makes us happy knowing we managed to meet all your expectations, and it would be our pleasure to welcome you again. Best regards,ABM Team

8/10 Good

Sarah and Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really good value and central to everything. Beds were super comfortable and the en-suite was good. Air con was ok I’d say you’d need better in very hot weather. There wasn’t an option for room service and tea & coffee was simple in the room. I think fresh water daily would have been nice. There was an empty fridge where you can store your own drinks. We really enjoyed our stay and slept very well. We stored out suitcases after checking out and staff were very friendly and accommodating.
Stayed 3 nights in Apr 2024
Response from ABM on 3 May 2024
Dear guest,We are delighted to know that you had such a memorable stay at our hotel. Our guests’ feedback serves as a valuable tool to improve our hotel, and your comments will be forwarded to the relevant department and discussed internally in order to improve. It would be our pleasure to welcome you again on your next visit to Berlin. Best regards,art'otel Berlin Mitte

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location, fabulous, friendly and helpful staff. This is near several U-Bahn stations, The room was great, with enough space to relax. The bed was very comfortable.
Stayed 6 nights in Feb 2024
Response from art'otel Berlin Mitte Team on 16 Apr 2024
Dear Guest,Thank you very much for your kind feedback. We are happy that you had a good time with us and look forward to hopefully welcoming you again soon.Kind regards,art'otel Berlin Mitte Team

8/10 Good

Salima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from art'otel Berlin Mitte Team on 8 Apr 2024
Dear Guest,Thank you very much for the review. We are pleased that you felt very comfortable at the art'otel Berlin Mitte and that many aspects of your stay were to your satisfaction. It would be a great pleasure for us to welcome you again.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Sean Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and professional. Breakfast was first class.
Stayed 3 nights in Mar 2024
Response from art'otel Berlin Mitte Team on 28 Mar 2024
Dear Guest,Thank you for taking the time to share your experience with other travellers. We are extremely happy to read that you were completely satisfied with your stay with us. It would be our pleasure to welcome you back for another memorable stay in Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Ismail, Northwich

Liked: Staff & service
Stayed 4 nights in Mar 2024
Response from art'otel Berlin Mitte Team on 8 Apr 2024
Dear Guest,Thank you for taking the time to write this review and for the full score. We are always very pleased when guests feel very comfortable with us we would be very happy to see you again at the art'otel Berlin Mitte.Kind regards,art'otel Berlin Mitte Team

6/10 Okay

carmelina

Liked: Staff & service
My husband had work to do one night and the internet was not working and at times throughout the week, the internet was spotty and we had to go out to get a signal.
Stayed 4 nights in Feb 2024
Response from art'otel Berlin Mitte Team on 27 Feb 2024
Dear Guest,Thank you for your review and for sharing your experience with other travellers. We are happy to see that you had an overall enjoyable stay with us. Please always contact our 24-hour reception team, who are always happy to help. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful with a very chic bar. Staff was always friendly and willing to help. Room was standard but very clean. Only complaint was the a/c is not strong. Almost ok existent but we opened a window and survived. Great location near lots of places of interest.
Stayed 2 nights in Feb 2024
Response from art'otel Berlin Mitte Team on 23 Feb 2024
Dear Guest,Thank you for taking the time to leave us your feedback. We are pleased that we were able to convince you with our nice bar, the cleanliness and our helpful team. We would be delighted to welcome you back on your next visit to Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from art'otel Berlin Mitte Team on 19 Feb 2024
Dear Guest,Thank you for taking the time to share your experience with other travellers. We are extremely happy to read that you were completely satisfied with your stay with us and we look forward to welcoming you again.Kind regards,art'otel Berlin Mitte Team

8/10 Good

JOAN, Châtelaine

Stayed 5 nights in Feb 2024
Response from art'otel Berlin Mitte Team on 25 Mar 2024
Dear Guest,Thank you for visiting the art'otel Berlin Mitte and for taking the time to share your experience with us. We are pleased to read that you enjoyed your stay with us and we hope to welcome you back on your next visit to Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

M S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice
We were very welcome when checking in, rooms spacious and lovely breakfast. Great location, close to the metro and train links. The receptionists were very friendly and helpful at any time.
Stayed 3 nights in Feb 2024
Response from art'otel Berlin Mitte Team on 12 Feb 2024
Dear Guest,Thank you very much for your great review and the full score. It makes us proud to read that we met all your expectations and that you have great memories of your stay with us. We would love to get another opportunity to welcome you again.Kind regards,art'otel Berlin Mitte Team

6/10 Okay

Radoslaw

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not so good as it seems from reviews
Very strange and strong smell from the bathroom I guess it was because of some chemicals used for cleaning and sanitation. Hotel is not an upscale hotel at all, unless we are talking about the hostel as a scale Has some positive aspects very friendly staff. Nice gym and sauna though the smell in the shower area was still very very strong
Stayed 2 nights in Jan 2024
Response from art'otel Berlin Mitte Team on 30 Jan 2024
Dear Guest,Thank you for your feedback and we hope that you had a pleasant time in Berlin. It is a pity that you were not completely satisfied with your visit. Please always contact our 24-hour reception team if you need anything, as they will always be happy to help you. Depending on availability, a room change would have been possible. We would like to apologize for any inconvenience you experienced and hope to see you again in Berlin.Best regards,art'otel Berlin Mitte Team

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from art'otel Berlin Mitte Team on 26 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Philip

Business traveller
Liked: Cleanliness, staff & service
The rooms was dated, particularly the bathroom. The bed base made very loud creaking noises whenever I got on or off it, or moved around in it. The ‘VIP room upgrade’ was simply moving me from a street side room to a ‘courtyard’ side room. Both rooms exactly the same. They do charge a bit more for a courtyard side room but this looks very much like a made up room category in order to ‘game’ the Expedia VIP programme and be able to say they have given an upgrade when really they haven’t. Other hotels I’ve stated in give a genuine upgrade. The courtyard was nothing special and half my view was a blank white wall. And the windows didn’t open. So quite claustrophobic. Made worse by the fact the room was overheated when I arrived - thermostat set at 25 and it felt hotter than that. As I couldn’t open the windows I had to go out for two hours while the room cooled down.
Stayed 1 night in Jan 2024
Response from art'otel Berlin Mitte Team on 24 Jan 2024
Dear Guest,Thank you for providing us with your valuable feedback. We are very sorry that you did not enjoy your stay with us. Provoking such bad feelings is absolutely not usual to us. Please rest assured that this was an exception and not the usual standard of service, upon which we have built our high reputation. We are very sorry to read about your negative experience after you left our hotel, since our team would have tried to make your stay with us as pleasant as possible, if they knew about the inconvenience. If you have any questions, please contact our 24-hour reception team, who will always be happy to help you. Next time, please let us know your room preferences in advance so that we can fulfil your wishes and make your stay more pleasant. We would like to apologize for the inconvenience you encountered and hope that you will reconsider visiting us again so that we can give you the exceptional experience that you should have received on your first visit.Best regards,art'otel Berlin Mitte Team

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from art'otel Berlin Mitte Team on 18 Jan 2024
Dear Guest,Thank you for taking the time to leave us a review. We are proud that all your expectations were met and that you had a pleasant stay in our hotel. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 Excellent

Ferenc Bence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Response from art'otel Berlin Mitte Team on 29 Jan 2024
Dear Guest,We would like to thank you for taking the time to share your impressions of your visit with us. We are pleased that you felt very comfortable in our hotel and that you were very satisfied with your stay. It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023
Response from art'otel Berlin Mitte Team on 2 Jan 2024
Dear Guest,Thank you for your nice feedback. We are very pleased that you enjoyed your stay with us and it would be wonderful if you would visit us again in the future.Kind regards,art'otel Berlin Mitte Team

2/10 Terrible

Joyce

Stayed 3 nights in Dec 2023
Response from art'otel Berlin Mitte Team on 20 Dec 2023
Dear Guest,Thank you for providing us with your valuable feedback. We are sorry to read that your stay has not been 100% satisfactory. It is also a pity that you did not send us more detailed information, as this is the only way we can react to any inconvenience and improve. We would like to apologize for any inconvenience you experienced, and hopefully, you will give us another opportunity to welcome you back to improve your experience with us.Best regards,art'otel Berlin Mitte Team

8/10 Good

Jordan

Stayed 4 nights in Dec 2023
Response from art'otel Berlin Mitte Team on 19 Dec 2023
Dear Guest,Thank you for your review and for sharing your experience with us. It is nice to read that you had an overall nice stay with us and we would be very happy to welcome you back to our hotel again.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Fabulous hotel. Lovely staff, great food and drink, comfortable room. The gym and sauna is not to be missed too - well fitted out, well kitted out. The hotel is also 2 mins from nearest U Bahn. Highly recommend!
Stayed 2 nights in Dec 2023
Response from art'otel Berlin Mitte Team on 18 Dec 2023
Dear Guest,Thank you for taking the time to write a review about your stay at our hotel. We are pleased that you had a very pleasant stay with us overall and that your expectations were met. We are very pleased that you consider our hotel worth recommending. We hope you have returned home with brilliant memories from the holiday and to have the opportunity to welcome you in the future again.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from art'otel Berlin Mitte Team on 18 Dec 2023
Dear Guest,Thank you very much for choosing our hotel in Berlin and for your review. We are pleased that you had a pleasant time with us and hope that you were able to enjoy Berlin to the fullest. It would be a great pleasure for us to welcome you again. Kind regards,art'otel Berlin Mitte Team

6/10 Okay

monica

Stayed 3 nights in Dec 2023
Response from art'otel Berlin Mitte Team on 2 Jan 2024
Dear Guest,Thank you for your review and for sharing your experience with others. It is nice to read that you had an overall enjoyable stay with us and with the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from art'otel Berlin Mitte Team on 23 Oct 2023
Dear Guest,Thank you for providing us with your valuable feedback. We are more than happy to know you had an enjoyable and satisfying stay at our hotel. It would be wonderful to get the opportunity to welcome you again.Kind regards,art'otel Berlin Mitte Team

6/10 Okay

Simon

Stayed 4 nights in Oct 2023
Response from art'otel Berlin Mitte Team on 18 Oct 2023
Dear Guest,Thank you for your feedback on your recent stay at our hotel. It is a pity that your expectations were not fully met. We are very sorry to read that you were dissatisfied with your visit. It's a pity that you didn't send us more detailed information, as this is the only way we can respond to inconveniences and improve it. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 Excellent

Magnus, York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from art'otel Berlin Mitte Team on 18 Oct 2023
Dear Guest,Thank you for your review via Expedia and we are pleased that you enjoyed your stay overall. It is nice to read when guests are satisfied with all aspects of their stay. We would be delighted to welcome you back soon.Kind regards,art'otel Berlin Mitte Team

8/10 Good

Nina

Business traveller
Liked: Cleanliness, staff & service
The hotel has an interesting history and some great art on the walls. The bathrooms could use an update and the windows cannot be opened in the rooms. It would have been helpful to get some fresh air at night.
Stayed 3 nights in Oct 2023
Response from art'otel Berlin Mitte Team on 18 Oct 2023
Dear Guest,Thank you for taking the time to write this review. We are very pleased that you liked the style of the hotel and that you felt comfortable. It would be a great pleasure for us to welcome you again.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant mid-price hotel full of excellent art by Baselitz - staff was very helpful and room was great
Stayed 6 nights in Oct 2023
Response from art'otel Berlin Mitte Team on 18 Oct 2023
Dear Guest,Thank you for taking the time to share your such a positive experience with other travellers. We are pleased that you really enjoyed our hotel and that you had a pleasant stay overall. We wish you all the best and would be very happy to welcome you back to our hotel again.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Pamela

Stayed 4 nights in Oct 2023
Response from art'otel Berlin Mitte Team on 31 Oct 2023
Dear Guest,We thank you for your visit and for taking the time to share your experiences in our hotel with us. We're glad that you had an overall very satisfactory stay with us and we would be very happy to see you again.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from art'otel Berlin Mitte Team on 10 Oct 2023
Dear Guest,Thank you very much for your review. It is nice to read that you were completely satisfied with your stay and we would be pleased to welcome you again.Kind regards,art'otel Berlin Mitte Team

6/10 Okay

Zhi Lin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel room interior is old and cleanliness is very basic. Could be my expectation is high for the price. Convenient location and good dining places
Stayed 3 nights in Sep 2023
Response from Park Plaza Wallstreet Berlin Mitte Team on 10 Oct 2023
Dear Guest,We thank you for your review and for wanting to share your experience with other travellers. It's nice to read that overall you had a pleasant stay with us and we would be very happy to welcome you back to our hotel.Best regardsPark Plaza Wallstreet Berlin Mitte Team

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were great! Also very close to the train and restaurants. The AC wasn’t the best.
Stayed 5 nights in Sep 2023
Response from art'otel Berlin Mitte Team on 28 Sept 2023
Dear Guest,Thank you for your nice review and we hope you had a pleasant stay in Berlin. We are so pleased that you were satisfied with our hotel very much and that you especially liked our friendly staff, as well as the prime location of our establishment. Please feel free to visit us again, we would be delighted.Kind regards,art'otel Berlin Mitte Team

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a good location , nice hotel
Stayed 2 nights in Sep 2023
Response from art'otel Berlin Mitte Team on 10 Oct 2023
Dear Guest,We thank you for your kind words. We are very pleased that you enjoyed your stay with us and that you particularly commented so positively on our prime location. It would be wonderful if you would visit us again in the future.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Sep 2023
Response from art'otel Berlin Mitte Team on 7 Sept 2023
Dear Guest,We thank you very much for the perfect rating and for having chosen our hotel for your Berlin getaway. We are delighted that your entire stay with us was to your satisfaction. It would be a pleasure to get the opportunity to welcome you again for another memorable stay.Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Alice, New York

Stayed 3 nights in Sep 2023
Response from art'otel Berlin Mitte Team on 28 Sept 2023
Dear Guest,Thank you for your great feedback. We are more than happy to know you had an enjoyable and satisfying stay at our hotel. It would be wonderful to get the opportunity to welcome you again. Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Dolores Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2023
Response from art'otel Berlin Mitte Team on 24 Jul 2023
Dear Guest,Thank you very much for your stay in our hotel and also for taking the time to share your experience with us. We are pleased that you basically enjoyed your stay and that you felt comfortable with us. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 Excellent

Vladislav, River Vale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, great breakfast. One negative thing is a tiny garage with a very narrow elevator. Dot use it with a large car
Stayed 2 nights in Jun 2023
Response from art'otel Berlin Mitte Team on 3 Jul 2023
Dear Guest,Thank you for sharing your impressions with us. We are pleased that you generally felt very comfortable in our hotel and that you especially remembered our great location and the delicious breakfast. It would be a great pleasure for us to welcome you again.Kind regards,art'otel Berlin Mitte Team

6/10 Okay

Sina

Stayed 3 nights in Jun 2023
Response from art'otel Berlin Mitte Team on 27 Jun 2023
Sehr geehrter Gast,schön, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Es ist erfreulich zu wissen, dass Sie mit mehreren Aspekten Ihres Aufenthaltes zufrieden waren und dass wir Ihre Erwartungen erfüllt haben. Wir freuen uns auf ein Wiedersehen. Bleiben Sie gesund!Mit freundlichen Grüßenart'otel Berlin Mitte Team

10/10 Excellent

Gailmarie

Stayed 4 nights in Jun 2023
Response from art'otel Berlin Mitte Team on 3 Jul 2023
Dear Guest,Thank you very much for taking the time to share your positive experiences with us and for the full score. We are always very pleased when guests feel very comfortable with us. We would be very happy to see you again at our hotel. Stay healthy!Kind regards,art'otel Berlin Mitte Team

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Museum Island. Underground station very close. Cool relaxed atmosphere with very friendly reception staff.
Stayed 4 nights in Jun 2023
Response from ABM on 12 Jun 2023
Dear Guest,We appreciate you having taken the time to review your recent stay at art'otel Berlin Mitte.We are happy to read that you mention our great reception team in a very positive way. We would be more than happy to welcome you again soon.Your art'otel Berlin Mitte Team

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from art'otel Berlin Mitte Team on 12 May 2023
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung über Ihren Aufenthalt bei uns und dass Sie sich die Zeit genommen haben, diese abzugeben. Es freut uns immer sehr ein positives Feedback von unseren Gästen zu erhalten und dass Sie sich generell in unserem Haus sehr wohlfühlen. Über einen erneuten Besuch würden wir uns sehr freuen.Mit freundlichen Grüßenart'otel Berlin Mitte Team

10/10 Excellent

Hila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from art'otel Berlin Mitte Team on 27 Apr 2023
Dear Guest,Thank you very much for your great review. It is wonderful to know that you were satisfied with all aspects of your stay and that we met your expectations. We hope you have returned home with brilliant memories fand to have the opportunity to welcome you again at the art'otel Berlin Mitte.Kind regards,art'otel Berlin Mitte Team

8/10 Good

Stephen Nicholas, Hove

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and helpful and with the Tube just outside the hotel you could access most of the key bits of the city. I thought the rooms could have done with a bit of a refresh and lacked any information about the hotel or local area. As a rule this seems to have disappeared since the pandemic. The hotel could have done with a bit more energy / vibrancy and the the selection of food wasn’t great. We didn’t have breakfast as it felt over priced for what you got. There is a great Buffett at the Alex at the base of the TV Tower which was a great alternative. There isn’t a huge amount near the hotel so a 15 to 20 minute walk or tube ride to take you to Alex Platz, Berlin Dom and museum island. Overall though the hotel does what it needs to do but the highlight are their great staff.
Stayed 3 nights in Apr 2023
Response from art'otel Berlin Mitte Team on 24 Apr 2023
Dear Guest,Thank you very much for your stay and also for taking the time to tell us about your experience. We are pleased that you enjoyed your stay and that you also felt comfortable with us overall. It's great that the friendliness of our team stood out so positively to you and that you remembered it. We would also like to thank you for your constructive criticism, which we will pass on to the relevant department. With the hope to get another opportunity to welcome you, we are sending you our best regards.art'otel Berlin Mitte Team

4/10 Poor

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was closed for the whole of our stay....4 nights. This was very inconvenient. No apology given or compensation. Had I known the restaurant was closed I would not have booked the hotel
Stayed 4 nights in Apr 2023
Response from art'otel Berlin Mitte Team on 19 Apr 2023
Dear Guest,Thank you for your feedback on your recent stay at the art'otel Berlin Mitte. It is regrettable to learn that your expectations were not entirely met. We would like to apologise for the inconvenience with the restaurant. Please never hesitate to contact our reception team, as they will be very happy to give you tips on where to eat well. We hope that, despite the negatives encountered, we will have the opportunity to welcome you back for a more memorable experience.Best regards,art'otel Berlin Mitte Team

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to public transport. Staff friendly & helpful. Clean & comfortable & would highly recommend.
Stayed 5 nights in Apr 2023
Response from art'otel Berlin Mitte Team on 17 Apr 2023
Dear Guest,Thank you for your visit and for taking the time to share your experience at our hotel with others. We are pleased that you had a wonderful stay and that your expectations were completely fulfilled. We would be delighted to welcome you back on your next visit to Berlin again soon. Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Mitte hotel
Good hotel location in Mitte. The art aspect of the hotel was kinda fun, low key, but fun. Breakfast was excellent, with a wide range of time in the morning and good food.
Stayed 3 nights in Mar 2023
Response from art'otel Berlin Mitte Team on 13 Mar 2023
Dear Guest,Thank you very much for your great review and the score. It makes us proud to read that we met your expectations and that you liked our excellent breakfast. We wish you all the best and would be very happy to welcome you again in our hotel.Kind regards,art'otel Berlin Mitte Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from art'otel Berlin Mitte Team on 10 Mar 2023
Dear Guest,Thank you for your review via Expedia. It is wonderful to read that you had a positive memory of your stay and we would be delighted to welcome you back for another memorable stay in the heart of Berlin.Kind regards,art'otel Berlin Mitte Team

8/10 Good

Elena

Stayed 1 night in Mar 2023
Response from art'otel Berlin Mitte Team on 10 Mar 2023
Dear Guest,Thank you for taking the time to leave a review. We are very pleased that you enjoyed your visit at the art'otel Berlin Mitte and that your expectations were met. It would be a great pleasure for us to welcome you again. Stay healthy!Kind regards,art'otel Berlin Mitte Team

10/10 Excellent

Ilja

Stayed 1 night in Mar 2023
Response from art'otel Berlin Mitte Team on 10 Mar 2023
Dear Guest,Thank you for taking the time to write a review about your stay at our hotel. We are very pleased that you had a wonderful stay with us overall and that your expectations were completely met. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

8/10 Good

Sierra H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing quiet little hotel close to the train! While the furnishings and amenities are very basic, the rooms are immaculately clean! The bed was one of the softest mattresses I’ve ever experienced in Europe. The staff were polite and professional. I would definitely stay there again!
Response from art'otel Berlin Mitte Team on 10 Jan 2023
Dear Guest,Thank you for choosing our hotel for your stay in Berlin and for sharing your impressions with us. We are delighted with your positive review and would be very happy if you would visit us again. Stay healthy!Kind regards,art'otel Berlin Mitte Team