Located in West Berlin Centre, a neighbourhood in Berlin, smartments Berlin City-West is near a metro station. Museum Island and Waldbühne are cultural highlights, and some of the area's notable landmarks include Brandenburg Gate and Checkpoint Charlie. Check out an event or a game at Olympiastadion, and consider making time for Zoo Berlin, a top attraction not to be missed. Visit our Berlin travel guide
A short walk from Zoo Berlin, smartments Berlin City-West provides amenities such as a terrace. Guests can connect to free in-room WiFi.
Other perks at this aparthotel include:
Express check-out, express check-in and a lift
A water dispenser, smoke-free property and a vending machine
Room features
All guest rooms at smartments Berlin City-West boast comforts, such as premium bedding, in addition to amenities, such as free WiFi and sound-insulated walls.
More amenities include:
Bathrooms with showers and free toiletries
40-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, kitchens and fridges
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.
How much does it cost to stay at smartments Berlin City-West?
As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at smartments Berlin City-West on 29 Oct 2026 start from €74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at smartments Berlin City-West?
This property doesn't offer parking.
What time is check-in at smartments Berlin City-West?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at smartments Berlin City-West?
Checkout is at 11 AM.
Where is smartments Berlin City-West located?
Located in West Berlin Centre, this aparthotel is within a 10-minute walk of Theatre of the West and Kurfürstendamm. Potsdamer Platz and Brandenburg Gate are also within 3 miles (5 km). Zoological Garden U-Bahn is 5 minutes by foot and Zoologischer Garten S-Bahn is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
smartments Berlin City-West Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
10
Location
8.0
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 37 out of 60 reviews
10 - Excellent
37
Rating 8 - Good. 16 out of 60 reviews
8 - Good
16
Rating 6 - Okay. 2 out of 60 reviews
6 - Okay
2
Rating 4 - Poor. 4 out of 60 reviews
4 - Poor
4
Rating 2 - Terrible. 1 out of 60 reviews
2 - Terrible
1
Reviews
Verified review
10/10 Excellent
YUN CHU
22 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable accommodation right down the road from the train station. Very friendly staff and good food and grocery options nearby.
One of the new breed of almost-no-human-contact hotels, but it all worked very smoothly. The room was large, well-appointed and comfortable and although the immediate environs of the nearby Zoo Garten station is a little grungy, it's a very handy location for shops, transport and places to eat and drink. Highly recommended.
I was in town for the Berlin Marathon. This is the third time that I have stayed at this location. The location is so convenient. From the airport it is a train to Berlin Hauptbahnhof then a transfer to any of S3, S5, S7, or S9 lines and 3 stops later you are at Zoologischer station. From there it is one block to the Smartments. There is grocery store right in Zoologischer station. The apartment has a really nice kitchen with full supplies. You are one block from Kurfürstenstraße or Kurfürstendamm for amazing shopping. The Zoo and Aquarium are also within easy walking distance. There are laundry facilities. It is very quiet and well maintained building. The rooms are small, but perfect for a solo traveller. The shower is really good as well. As long as I keep coming back to run the marathon I will continue to stay at this location.
Self check-in and check-out, everything was quite good and a short walk to the zoo train station. Good amenities as well with microwave.
Stayed 2 nights in Jun 2025
Verified review
10/10 Excellent
Shoji
14 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good access
Stayed 3 nights in Nov 2025
Verified review
8/10 Good
Thorben Julin
2 Jun 2026
Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
Fine comfort close to S+U Zoo and a supermarket. if you don’t minds the homeless nearby.
Floor could be cleaner. Otherwise spotless clean.
Prepare for a lower AI customer support by WhatsApp!
Stayed 7 nights in May 2026
Verified review
10/10 Excellent
John
18 Jul 2024
My stay at Smartments.
Enjoyed staying at this hotel. I liked the location and enjoyed the room’s balcony. Restaurants and public transportation were nearby.
Stayed 7 nights in Jul 2024
Verified review
10/10 Excellent
Neil
24 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect room with kitchen for a week in Berlin. Couldn’t have been improved upon. Highly recommended.
Stayed 7 nights in Sep 2025
Verified review
10/10 Excellent
william
3 Oct 2024
Liked: Cleanliness, room comfort, communication
8 day stay
The check in was self serve and a bit different. The Kitchen was adequate for an extended stay. Location was great for public transportation. You could get new sheets and towels anytime and having a washer dryer in the lower level was a real plus.
Stayed 8 nights in Sep 2024
Verified review
8/10 Good
Anja
3 Jan 2025
Liked: Cleanliness, communication
Perfect location
Property is perfect, location and condition. However, there was a fire alarm on Saturday morning and the noise signal for the air con was not turned off for the whole weekend. The noise was very annoying and sleep was near impossible. Contacted the property three times but nothing was done. Irritating end to our otherwise great stay.
Stayed 9 nights in Dec 2024
Verified review
10/10 Excellent
Baret
18 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the innovative, affordable, clean and spacious stay.
Stayed 3 nights in Sep 2023
Verified review
10/10 Excellent
Kyra
13 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful when we needed them
Stayed 3 nights in Oct 2025
Verified review
6/10 Okay
Yaniv
11 Sept 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
For the price, it was OK - a nice place to lay your head in a busy area of Berlin.
Stayed 2 nights in Sep 2025
Verified review
8/10 Good
Manja
12 Nov 2025
Liked: Cleanliness, amenities, communication
Clean, convenient
Stayed 2 nights in Sep 2025
Verified review
10/10 Excellent
John
31 Jul 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay, close to Ku'damm.
Absolutely clean, well maintained.
And a special thanks to MariaRosa, who looks after the property, very well done, we felt home!
i stayed here for 5 days and i recommend here for long stay.
check-in was easy even i arrived late afternoon
comparing to room size bathroom was quite big.
kitchen was small but well equipped.
i definitely recommend this place
Verified review
10/10 Excellent
Graham
3 Oct 2025
Liked: Cleanliness, room comfort, communication
Supermarket was 300 metres up the road and the kitchen had everything we wanted.
Stayed 3 nights in Sep 2025
Verified review
10/10 Excellent
Dwayne
28 Sept 2022
Liked: Cleanliness, room comfort, communication
Very convenient location, just 2 blocks from the U and S lines and grocery store. Felt very safe, good security. I liked having a person on site for assistance. Room was perfect for my 8 day stay.
I did not like that there were no sheets on the bed, just a comforter.
Stayed 7 nights in Sep 2022
Verified review
4/10 Poor
Mohamed
30 May 2025
Disliked: Cleanliness, room comfort, communication
I liked the kitchenette, but I didn't like how the window cleaners left me room when they entered it while I was away.
Stayed 2 nights in May 2025
Verified review
10/10 Excellent
Garry
1 Sept 2025
Liked: Cleanliness, room comfort, communication
smartments live up to their name
Pro-active communication before arrival with reminders of entrance instructions was excellent.
Manager stored luggage as a spacial favour as I arrived early - mean't I could explore without the hassle of dragging cases etc.
Lift broke down - repairs slow - BUT alternate routs well marked.
Stayed 4 nights in Aug 2025
Verified review
8/10 Good
Britta
8 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are very nice. However, they could not fix the A/C buttons during the 2 1/2 weeks that I stayed there. I had to push the buttons every hour to adjust the temperature. Otherwise, the stay was very nice. The dryer downstairs did not work the second time I had to wash my clothes.
Stayed 17 nights in Jul 2024
Verified review
8/10 Good
Sriprashanth
21 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property in a prime location with all transport options in a easy walking distance. Person at reception was welcoming and quite helpful. He did help to store luggage in his office as we had to check in early. Their main lift was having problems, we had to use an alternate lift. That was the only hassle. I also had some delays and confusions on communication around a room upgrade request I made. But it was all solved in right time before travel.