Germantown Hotel Guide - Berryville Road Neighborhood Conservation Area hotels in Germantown, United States of America.

"Great hotel "

"Hotel is very nice, but it is in a sort of redeveloping area -- lots of cleared lots with fencing round them. Nearby shopping areas have plenty of vacant storefronts. Seems like an era in transition."

"Nice kitchenette room. Spacious. "

"I was looking for a dog-friendly place where I could decompress after more than 24 hours of travel with my two energetic dogs and where there was parking and enough room bc I had to add a trailer to my car. I had several questions before I arrived, and the owners were very responsive. Once there, there were a few minor issues, and the owner responded very timely and with solutions. Overall, it was a great stay and I had a chance to meet Jean and he was such a nice guy!! For anyone looking at this property, I do think it's helpful to know that the 1BR that is available is a portion of the house, and has the same entrance as another VRBO property (I think the owners split the basement into two units). I felt incredibly comfortable and safe there, but I know from reading VRBO comments in general, people like ot know these things, so worth mentioning. Also, the property is not entirely fenced, and in the home book, it requests that dogs remain on leash and there are parts of the property they ask them to not go on. This can work just fine for some dogs, but not for others, so very good to know in advance."

"Plenty of room. Much better than a cramped hotel room"

"We would not recommend. The place is very dated, the pictures make it look much nicer than it is. Overall we had a very bad experience. When we checked in it very hot, 79 degrees, and we discovered the AC was not working. We reported it, they sent and HVAC person the next day, he said it needed to be replaced. I then spent that day of vacation working with the property management person on figuring out if the owner would replace it or not. Quite frankly not what I should have to do while on vacation. They replaced it the following day, but it still wasn't working. They had to send the HVAC person again. So we didn't have AC until mid 4th day of our stay. Also, they were missing basic things, kitchen linens, kitchen sponges were old and gross, pots and pans that were usable, toaster, dishwasher detergent, dish soap, basic bathroom toiletries, etc. I reported and they did drop some items off, not all, which I than had to wash. Making me do laundry (no laundry soap provided) and dishes that I didn't use. The basement bath was half renovated, both the upstairs hall bath and basement bath toilets didn't flush fully, they sent someone to fix them, said they were, but they weren't and wanted to come back again. At that point I just didn't want anyone else in and out of the place. It was more work and inconvience for me, so tols them just to fix them after we checked out. They have a lot to fix before they should rent this place. While they did give us a discount for 3 nights with "

"Property is in nice location but it's not what is shown in pictures, as it is staged. Both sofas in living room have stains and are dirty. You can't sit on them. I had maintenance issues during my stay as 2 showers out of 3 were not working. I contacted Newman and never I got to speak with an individual. You had to leave voice message and an employee will communicate via text message when available. It took 3 days just to put a new shower head in one bathroom and the handyman didn't fix the other one stating that he needs to change the whole shower system by opening the wall. Then 2 days prior to my departure the water starts to leak from ceiling in the kitchen area. You could tell there were plumbing issues in that spot previously also as the sheetrock openings in ceiling had coverings. "